User Guide

Form No. AWDM-0704 10
HATCO LIMITED WARRANTY
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures
(the “Products”) to be free from defects
in materials and workmanship, under normal
use and service, for a period of one (1) year
from the date of purchase when installed
and maintained in accordance with Hatco’s
written instructions or 18 months from the date
of shipment from Hatco. Buyer must establish
the product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product
components to be free from defects in materials
and workmanship from the date of purchase
(subject to the foregoing conditions)
for the period(s) of time and on the conditions
listed below:
a) One (1) Year Parts and Labor PLUS One
(1) Additional Year Parts-Only Warranty:
Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements
(metal sheathed air heating)
Holding Cabinet Elements
(metal sheathed air eating)
b) One (1) Year Parts and Labor PLUS Four
(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine
(9) Years Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger,
or other water heating equipment, caused
by liming, sediment buildup, chemical attack
or freezing, Product misuse, tampering
or misapplication, improper installation
or application of improper voltage.
2. LIMITATION OF REMEDIES AND
DAMAGES
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s
option, to repair or replacement by a Hatco-
authorized service agency (other than where
Buyer is located outside of the United States,
Canada, United Kingdom or Australia in which
case Hatco’s liability and Buyer’s exclusive
remedy hereunder will be limited solely
to replacement of part under warranty) with
respect to any claim made within the applicable
warranty period referred to above. Hatco
reserves the right to accept or reject any such
claim in whole or in part. Hatco will not accept
the return of any Product without prior written
approval from Hatco, and all such approved
returns shall be made at Buyer’s sole expense.
HATCO WILL NOT BE LIABLE, UNDER ANY
CIRCUMSTANCES, FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LABOR COSTS
OR LOST PROFITS RESULTING FROM
THE USE OF OR INABILITY TO USE
THE PRODUCTS OR FROM THE PRODUCTS
BEING INCORPORATED IN OR BECOMING
A COMPONENT OF ANY OTHER PRODUCT
OR GOODS.