User Guide

Form No. GRSSM-0106
10
TROUBLESHOOTING
Unit too hot.
Unit not hot enough.
Unit not working at all.
Thermostat control set too high.
Thermostat control stuck in the ON
position.
Unit plugged into an incorrect power
supply.
Thermostat control set too low.
Location of unit is susceptible to air
currents (air conditioning ducts or
exhaust fans).
Unit not plugged in.
Unit not turned on.
On/Off switch is not functioning.
Heating element is burned out
Thermostat control is defective.
Place On/Off switch in the ON
position.
Contact Authorized Service Agent
for repair.
Contact Authorized Service Agent
for repair.
Contact Authorized Service Agent
for repair.
Plug unit into proper power supply.
Adjust thermostat control to a
higher setting.
Block air currents or relocate unit.
Adjust thermostat control to a
lower setting.
Contact Authorized Service Agency
for repair.
Verify with qualified personnel that
power supply matches unit
specification.
Symptom Probable Cause Corrective Action
WARNING
To avoid any injury or damage, the Heated Stone
Shelf must only be serviced by qualified
personnel.
WARNING
To avoid any injury or damage to the unit turn
the power switch OFF, unplug the unit and allow
to cool before performing any maintenance or
cleaning.