User Manual ® HAVEN Lockdown Z ™ High-strength, Z-Wave enabled smart lock. 1 3 4 5 6 9 10 16 16 Safety, Warnings, Regulations Warranty Getting Started Preparing Your HAVEN Installation LED and Sounds Z-Wave Operation Troubleshooting Important Safeguards HavenLock Inc - 10x stronger than the deadbolt Patent pending in one or more countries v 1.
1 HAVEN CONNECT Z Important Safety Instructions Explanation of Attention Words and Symbols used in this guide ! This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION Use caution when placing HAVEN in doorway during installation and use. USER MANUAL 2 Owner is responsible for reading and following the operating and safety instructions as well as proper use of unit. Wear appropriate protective items during installation to avoid injury. Do not install near live electrical cords. Ensure installation area is free of wires, cables, pipes, and other objects that may cause hazards. Use only the tools referenced in the installation guide.
3 HAVEN CONNECT Z WARRANTY INFORMATION Any major malfunction of HAVEN Connect Z one year from the date of receiving the unit. This warranty only covers the original purchaser of HAVEN Connect Z. Only private use by the original purchaser is covered by this warranty. If HAVEN Connect Z is installed improperly, used in any way not in accordance with our guidelines, or altered in any way, this warranty is void. Damage caused by misuse, neglect, or battery malfunction are not covered by this warranty.
HAVEN CONNECT Z PREPARING YOUR HAVEN CONNECT Z A Status Indicator LED E F C Control Panel Cover Locking Gate Manual Foot Locking Pedal Control Panel (with cover lifted) D Charging Port R B Pairing Button Reset Button (use pin) 1 Charging 2 Cycling the Lock 3 Include in Z-Wave Network Plug the included charging cable (USB end) into the included power adapter. Open the HAVEN Control Panel cover (C) and plug the charging cable into the Charging Port (D) every 2.5 seconds when charging.
7 HAVEN Lockdown OUTWARD-SWINGING DOOR CONFIGURATION
QUICK START GUIDE 8 IN-SWINGING DOOR CONFIGURATION
9 HAVEN CONNECT Z LED and SOUNDS 3 Yellow, 1 Chirp Gate closed successfully 3 Green, 2 Chirps Gate opened successfully Alternating Green/Red Gate did not move to commanded position Red flash every 4 seconds Battery below 25% Same as above with chirp every 30 seconds Battery below 10% Yellow every 2.
USER MANUAL 10 Z-WAVE OPERATION Haven Lock Connect + Z-Wave This product can be operated in any Z-Wave network with other Z-Wave certified devices from other manufacturers. All mains operated nodes within network will act as repeaters regardless of vendor to increase reliability of the network. Button Functions There are two buttons on the Haven Lock device.
11 HAVEN CONNECT Z Network Inclusion / Exclusion continued • SmartStart-enabled products can be added into a Z-Wave network by scanning the Z-wave QR Code present on the product with a controller providing SmartStart inclusion. No further action is required and the StartStart product will be added automatically within 10 minutes of being switched on in the network vicinity. • buttons and LEDs.
USER MANUAL 12 Battery State and Charging Battery state is checked upon startup and Battery CC V2 report is sent to the Lifeline Group. Battery is then checked every 5 minutes. A battery report is also sent every 24 hours. Indications and operation are as follows: 1. If battery falls below 25%, Battery report is sent to the Lifeline. One second later, 2. If battery falls below 10%, Battery report is sent to the Lifeline. One second later, will no longer raise but can still be lowered. 3.
13 HAVEN CONNECT Z Command Class List (unsecure) Name Version COMMAND_CLASS_ZWAVEPLUS_INFO 2 COMMAND_CLASS_TRANSPORT_SERVICE 2 COMMAND_CLASS_SECURITY 1 COMMAND_CLASS_SECURITY_2 2 COMMAND_CLASS_SUPERVISION 1 Command Class List (secure) Name Version COMMAND_CLASS_VERSION 3 COMMAND_CLASS_MANUFACTURER_SPECIFIC 2 COMMAND_CLASS_DEVICE_RESET_LOCALLY 1 COMMAND_CLASS_INDICATOR 3 COMMAND_CLASS_POWERLEVEL 1 COMMAND_CLASS_BATTERY 2 COMMAND_CLASS_NOTIFICATION 8 COMMAND_CLASS_DOOR_LOCK 4 CO
USER MANUAL 14 Notification Command Class Notification Type (Value) Name Notification Name Value Manual lock operation 0x01 Manual unlock operation 0x02 RF lock operation 0x03 RF unlock operation 0x04 Lock jammed 0x0B Home Security (0x07) Impact detected 0x0A Power Management (0x08) Power has been applied 0x01 Battery is charging 0x0C Battery is full charged 0x0D Charge battery soon 0x0E Charge battery now 0x0F Access Control (0x06)
15 HAVEN CONNECT Z Configuration Parameters Parameter 1: Name: Heartbeat LED interval Description: Default: 0x1E (30 seconds) Min: 0x00 (disabled) Max: 0x3C (60 seconds) Parameter 2: Name: Gate Operation Minimum Battery Level% Description: m battery level at which the gate will activate. Default: 0x0A (10%) Min: 0x00 (0%) Max: 0x32 (50%) Parameter 3: Name: Transient Debounce Description: Impact detect parameter. Do not adjust unless advised by Haven Lock.
USER MANUAL 16 TROUBLESHOOTING If the unit fails to lock/unlock you will need to check the straps and screws nearest the servo motor. Make sure your nylon strap is not sure that the screw closest to the servo motor is not too tight. Sometimes if the screw closest to the servo (the left side of the unit when it is facing the door) is overtightened, the servo can fail to lift when you attempt to lock it via the smartphone app or key fob.
HavenLock Inc. Patent Protected: European Patent Number: 3,194,692 Nashville, TN www.havenlock.
