Quick Start Guide HAVEN CONNECT High-strength, Bluetooth enabled smart lock. 1 3 4 5 6 7 8 9 10 Safety, Warnings, Regulations Warranty Getting Started Preparing Your HAVEN Mobile Application Setup Key Fob Pairing Installation Notes Troubleshooting HAVEN Lock, Inc - 10x stronger than the deadbolt Patent Pending v 1.
1 HAVEN CONNECT Important Safety Instructions Explanation of Attention Words and Symbols used in this guide ! This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Use caution when placing HAVEN in doorway during installation and use. CAUTION QUICK START GUIDE 2 Owner is responsible for reading and following the operating and safety instructions as well as proper use of unit. Wear appropriate protective items during installation to avoid injury. Do not install near live electrical cords. Ensure installation area is free of wires, cables, pipes, and other objects that may cause hazards. Use only the tools referenced in the installation guide.
3 HAVEN CONNECT LIMITED WARRANTY Any major malfunction of HAVEN Connect caused by a defective part or construction of the unit will be fixed by HAVEN LOCK INC up to one year from the date of receiving the unit. This warranty only covers the original purchaser of HAVEN Connect and does not cover any commercial or business use of HAVEN Connect. Only private use by the original purchaser is covered by this warranty.
QUICK START GUIDE 4 GETTING STARTED Upon opening your HAVEN Connect, you should find the following items inside: Installation Spacer HAVEN Connect Your lock which will be mounted at the base of your door. Optional spacer used for thresholds that are higher than 0.
5 HAVEN CONNECT PREPARING YOUR HAVEN CONNECT Status Indicator LED A F E C Control Panel Cover Locking Gate Manual Foot Locking Pedal Control Panel (with cover lifted) _ + D Charging Port R G Backup Battery Slot B Admin Button Factory Reset (using pin) 1 Charging 2 Install Backup Batteries 3 Cycling the Lock 4 Remove Locking Gate Cover (E) Plug the included charging cable (USB end) into the included power adapter.
QUICK START GUIDE 6 SETTING UP MOBILE APP 1 Get prepped Download the HAVEN Lock App from the App Store or Google Play Store on your mobile device. Go through the steps to setup an account within the HAVEN App. Make sure Bluetooth is activated on your smart device. Visit the link below to download the appropriate app, or scan the QR code to be directed automatically: Android Devices www.havenlock.com/android 2 3 4 Apple Devices www.havenlock.
7 HAVEN CONNECT KEY FOB PAIRING H (purchased separately) 1 Touch the key fob against the HAVEN Connect Status Indicator LED ( A ) and press and hold the key fob lock button ( J ) for 5 seconds until the Key Fob LED Status Indicator ( H ) illuminates and blinks white. Continue holding button ( J ). 2 While still holding the key fob lock button, press and release the HAVEN Admin Button ( B ) and when it starts blinking white, release the lock button ( J ) on the key fob.
QUICK START GUIDE 8 INSTALLING YOUR HAVEN CONNECT Tools Required For Install Power Drill Pencil Installation Screws (6) Phillips Screwdriver 1/8” Drill Bit Measuring Tape Phillips Drill Bit Installation Overview 1 Measure 2 Drill 3 Secure A. Center lock on door B. Confirm height A. Drill pilot holes B. Clean surface A. Place unit B. Drill in screws Where is the rest of the guide? We decided to save some trees and created a pretty cool install guide you can access online.
9 HAVEN CONNECT GENERAL NOTES ON HAVEN CONNECT Bluetooth Range HAVEN Connect uses Bluetooth to communicate to its control devices like the Key Fob, Smartphone App, and HAVEN Hub. Bluetooth has a theoretical range of 100m (328 ft), but that is all dependent on the environment. If any object is between the controller and the lock, the effective range of Bluetooth will drop. When you use Bluetooth, you should assume the effective range is 50 meters (160 ft.
QUICK START GUIDE 10 TROUBLESHOOTING Below are some common issues you might encounter while installing or operating your HAVEN Connect. If you do not see your issue below, contact us at support@havenlock.com. HAVEN Connect Issues HAVEN will not turn on or no indication of power. Make sure you have fully charged the unit and inserted the backup batteries. Press the Admin Button under the control panel hood and the LED should illuminate. If not, please contact us at support@havenlock.
HAVEN Lock, Inc. Patent Pending Nashville, TN www.havenlock.
