VeeaHub TM Quick Start Guide VHH09 (LoRa)
Welcome to the Edge Thank you for choosing VeeaHub, the intelligent wireless hub that makes edge computing a reality.
Setting up your VeeaHub 1 Before you begin the installation 7 2 Powering your VeeaHub 8 3 Connecting your VeeaHub 10 4 Download VeeaHub Manager App 12 5 Add your VeeaHub 13 6 Mounting your VeeaHub 14 7 Check the status of your VeeaHub 18 8 Connect other devices 19 9 What’s next? 20 WARNING This product is designed for specific applications and needs to be installed by a qualified personnel who has RF and related rule knowledge. See Page 27 for more information.
Your VeeaHub at a glance Status lights { STAT PWR DC Input What’s in the box? 1 × VeeaHub Unit 1 × Quick Start Guide 1 × LoRa Antenna Short (light-gray) 2 × LTE Antenna Long (white) 2 × M12 male connectors for Ethernet and PoE 1 × M12 female connector for 48VDC power 1 × M12 male connector for RS232 4 Ethernet Marked “•” and “••” Serial RS232/422/485 Reset button
VeeaHub Basics Mesh Networking Your VeeaHubs operate in a mesh. A mesh is a connected group of VeeaHubs working together to provide a self-healing, self-configuring network: A mesh is always created when you enroll you VeeaHub, even if you only have one VeeaHub The first VeeaHub added to a mesh is called the Mesh Edge Node (MEN).
Setting up multiple VeeaHubs If you are setting up multiple VeeaHubs in a single session, we recommend the following steps for a faster, easier initial setup: 1 Bring all your VeeaHubs to where you have an Internet connection, and a suitable power source (Refer to Pages 7-11). Do not connect the power at this time. Note. You can move your devices to their final locations once the setup is complete. 2 Decide which VeeaHub will be the Mesh Edge Node (MEN). The MEN will need to be connected to the Internet.
1 Before you begin the installation Dependent on the installation requirement, your professional installer will require some, or all, of the following materials (Not included in the box) in order to complete the installation: A 48V DC power supply rated @1.4 Amps or a PoE Midspan Injector For PoE Midspan injector, Veea recommends Microchip PD-9601GO/AC or equivalent.
2 Powering your VeeaHub Grounding your unit The VHH09 (LoRa) unit must be properly grounded first to ensure reliable operation, help dissipate lightning effects and prevent buildup of static charge. The grounding connection must be securely and effectively connected to an actual earth ground. A grounding stake, grounded pole or similar grounded metal structure may be used. Powering your unit with Power over Ethernet (PoE) A PoE switch or a cable injector may be used to power this unit.
Ethernet Port 1 For PoE. Marked “•” Power In Marked “DC” IMPORTANT: Any unused connector must be protected by a dust cap.
3 Connecting your VeeaHub Ethernet The M12 connectors are provided so that custom cable lengths can be created for each unique installation. Please see Pages 22-23 for the M12 connector pin assignments and cable twisted pair diagrams. Ethernet Port 1 (“•”) supports PoE and is capable up to 1GbE. Ethernet Port 2 (“••”) is capable up to 5GbE but does not support PoE. Both ports can be used for WAN or LAN connections. Serial Port Your device supports RS232/422/485 connections using the Serial Port.
LoRa Antenna (light-gray) LTE Antenna (white) LTE Antenna (white) Serial Port RS232/422/485 Ethernet Port 1 (“•”) Ethernet Port 2 (“••”) IMPORTANT: Any unused connector must be protected by a dust cap.
4 Download VeeaHub Manager VeeaHub Manager allows you to add, manage and check the status of your VeeaHub devices from any mobile device. Download VeeaHub Manager from Learn more about VeeaHub Manager Go to www.veea.
5 Add your VeeaHub 1 Log into the VeeaHub Manager. 2 Tap on the + Add VeeaHub button. 3 Follow the on-screen instructions. 4 If you have more than one device and you want to create a mesh network, repeat steps 2 and 3 for each additional device. QR Code Used to add your device to your account Bottom View IMPORTANT: If you have a 4G-enabled device and plan to use our 4G services, add your 4G-enabled device first.
6 Mounting your VeeaHub The unit may be mounted either on a flat surface (such as a wall) or on a pole. The installation kit provides options for either a wall mount or pole mount bracket. Pole Mounting is described on Page 15. Wall Mounting is described on Pages 16-17. Unless ordered specifically, your VeeaHub does not ship with either the pole or wall mounting kits. Please contact support at www.veea.com/support to order a mounting kit that fits your needs.
Pole Mounting The pole mount bracket (L-COM HGX-PMT17) is a single piece bracket which bolts to the VHH09 (LoRa) unit using three M5 x .8mm x 10mm long stainless steel screws and attaches to a pole in diameter 3 to 12 inches with off-the-shelf steel bands. IMPORTANT: You must ensure that the unit is mounted vertically, so that the edge with the antenna connections faces up.
Wall Mounting In the case of the wall mount bracket, there are two pieces: one piece attaches to the VHH09 (LoRa) unit and the other piece gets mounted to the surface of the wall. 1. Attach the unit side of the wall mounting bracket to the back of the unit with three M5 x .8mm x 10mm long stainless steel screws. (Fig. 1) Note that a single bolt attaches in the middle at the top of the bracket and two bolts attach the bottom of the bracket. Holes on the top left and right corner are unused. 2.
1 1 2 Fig 1. Installing the wall mounting bracket 2 Fig 2. Installing the wall piece Fig 3. Installing unit to wall piece IMPORTANT: You must ensure that the unit is mounted vertically, so that the edge with the antenna connections faces up.
7 Check the status of your VeeaHub Once your device is connected to power and Internet through the Ethernet port, it will start the initial setup process. Use the VeeaHub Manager app to see the progress of your device. Once powered on, your device will: Download the latest software and your settings Download the device configuration Once this process starts, it can take up to 30 minutes to finish. Do not power down the VeeaHub during the software download or device configuration process.
8 Connect other devices Once your mesh network setup is complete, you can connect other devices such as your laptop, printer and phone to your VeeaHub. Connecting via Wi-Fi To connect to your VeeaHub via Wi-Fi, select the network name (SSID) you created earlier while creating your mesh and enter the Wi-Fi password you’ve set.
9 What’s Next? Once your device is added to your account, you can: Download applications or sign up for additional services Visit the Control Center to add services to your device.1 control.veea.com Sign up for 4G/LTE service If you have a 4G-enabled VeeaHub, go to the Control Center to purchase a data plan and enable your SIM Card. 20 1 Veea may introduce applications that may be of interest to you from time to time. You will be notified through the Control Center.
SIM and SD Memory Cards Your VeeaHub comes with both a SD card and an optional SIM card slot. SD Memory Card Your VeeaHub comes with a 128 GB SD memory card as standard. To upgrade or replace your memory card, please contact support at veea.com/support WARNINGS The SIM card is housed in a waterproof sealed port. Opening this port will impair water resistance and void your warranty. If you need to replace the SIM card, contact us by visiting www.veea.
Pin Diagrams 4 4 3 1 Power Pin 1: V+ (Red) Pin 3: V- (Black) Pin 4: GND (Green/Yellow) Twisted pairs: • Pin 1 & 3 3 4 2 5 22 1 RS232/422/485 Serial Pin Pin Pin Pin Pin 1: 2: 3: 4: 5: Twisted pairs: • Pin 1 & 3 • Pin 2 & 4 RTS CTS TXD RXD GND (White/Orange) (White/Green) (Orange) (Green) (Brown) 5 3 6 2 7 1 8 Ethernet (• and ••) Pin Pin Pin Pin Pin Pin Pin Pin 1: 2: 3: 4: 5: 6: 7: 8: DA+ DADB+ DBDD+ DDDCDC+ (White/Orange) (Orange) (White/Green) (Green) (White/Brown) (Brown) (White/Blu
Cable Far End Wiring Diagrams Ethernet RJ-45 Pin 1: DA+ (White/Orange) Pin 2: DA- (Orange) Pin 3: DB+ (White/Green) Pin 6: DD- (Green) Pin 4: DB- (Blue) Pin 5: DD+ (White/Blue) Pin 7: DC- (White/Brown) Pin 8: DC+ (Brown) Serial DB-9M Pin 7: TXD (Orange) Pin 3: RTS (White/Orange) Pin 8: CTS (White/Green) Pin 2: RXD (Green) Pin 5: GND (Brown) Pin 1, 4, 6 and 9 are NC 23
Status Lights Use the status lights to check the status of your device and diagnose problems. Normal Operation Booting/Recovering or high CPU load Hardware and/or software error PWR Solid green STAT Solid green PWR Flashing green STAT Solid green PWR Determined by error STAT Flashing green When the STAT light is slowly flashing this is an indication of a software or hardware problem. For basic troubleshooting information, please see Page 26.
Reset Button (Multi-function) Usage Press and hold the reset button to select the activity you wish to perform. As you enter each mode, both lights will change their pattern to show the new mode. When the button is released, the activity indicated is executed. Reboot Reset 1-5 5-10 Recovery 10-15 No action 15+ PWR Press and hold for 1-5 seconds. STAT PWR light will be off and STAT light will be flashing. PWR Press and hold for 5-10 seconds.
Troubleshooting If you are having problems with your device, try the following in sequence: Ensure that the VeeaHub has power and the power light is on Make sure the Ethernet cable is plugged in and your device can connect to the Internet Check the status of your device. Check the Control Center and your VeeaHub Manager app to see if your device is listed as “Healthy” or not and if you are able to connect to your device Check the status lights.
Important Safety Warnings This unit contains a lithium CR2032 coin cell battery and should be disposed properly The ambient operating temperature range of this equipment is -40 °C to 65 °C (-40 °F to 149 °F) The airflow around your VeeaHub should not be obstructed For regulatory compliance information, visit veea.com/regulatory IMPORTANT: This product is designed for specific applications and needs to be installed by a qualified personnel who has RF and related rule knowledge.
Questions? veea.com/support © 2018 - 2022 Veea Inc. All rights reserved. Veea and VeeaHub are trademarks of Veea Inc. All other trademarks and tradenames are the property of their respective owners.
