User's Manual

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15 - Frequently Asked Questions
15.1 - General Questions
Question: What is home automation and home control?
Answer: Home automation and home control is the use of technology in the home to make life more
comfortable by automating normal home appliances and activities. Home automation and home control
allows you to control features of your home, including lighting, audio equipment, heating/air conditioning
and appliances.
Question: What is meant by a “Scene”?
Answer: HomeRemote and your Handheld Remote Control allow you to set a particular “scene”
triggering several actions. For example, one scene may raise the lights at a specific time in the morning
and another scene may dim the lights in the evening. Each scene can be custom programmed to fit your
lifestyle.
Question: Is Z-Wave Wireless Technology secure?
Answer: Z-Wave wireless technology used with your HomeRemote System creates a unique
identification code for your home network called a Home ID. Anybody without this secure code cannot
access your system or control your home devices.
Question: Does the HomeRemote System cause interference with my other wireless appliances?
Answer: No. The HomeRemote System runs on a special 900Mhz frequency that does not interfere with
cordless phones, Wi-Fi or any other communication device.
Question: What is the product warranty
Answer: Yes, Hawking provides a 1-year limited warranty on all materials and workmanship.
Question: What is meant by lighting controls?
Answer: Lighting controls refer to turning lights on and off or dimming lights from a convenient location
throughout the home. Light controls allow you to control all types of lighting, including low voltage,
fluorescent and incandescent lights.
Question: How far will a signal travel?
Answer: With an open field or no interference, the radio frequency signal will travel 250 feet. The
average distance that signal will travel in a house is between 75 to 125 feet.
Question: What if I want my wireless signal to go further?
Answer: Most Z-Wave devices feature a built in repeater. If there is signal interference from the
controller to a device, the controller will route the signal to bounce off of or repeat to other Z-Wave
devices until it successfully finds a path to the desired device.
15.2 - Remote Control and Z-Wave Modules
Question: How do I move a module from one location to another?
Answer: You will need to first Delete the module from your network using the remote control. Then add
the module in it’s new location. Last you will need to transfer the new module from your remote to your
Gateway. (see the manual for instructions on how to do this)