FCC Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by Hayward could void the user’s authority to operate this equipment.
Introduction The Aqua Connect Home Network (ACHN) is a communications gateway that allows certain Hayward pool controllers to connect to a home network and, if desired, the Internet. TM HOME NETWORK: Any home PC on the same router as the ACHN can become a pool control terminal. This is accessible via any web browser and does not require special software to be installed on the PC. This is known as “local server” functionality.
How to Contact Us To correct or update any personal information or access any telemetry data previously collected by us, please follow instructions at the original point of collection on this Site, send an e-mail message to us at support@aquaconnectweb.com or write to us at Privacy Officer, Hayward Industries, 61 Whitecap Drive, North Kingstown, RI 02852. not enter Teach Mode; press and hold the Teach Button to start the whole process over again.
It allows the PC to emulate a hardware terminal. The layout of the local server depends on the configuration of the pool controller hardware terminals.
When the Gateway Owner is different than the Pool Owner, the Gateway Owner must provide Personal Information to the Company about the Pool Owner. The Company requires that the Gateway Owner has permission from the Pool Owner prior to the submission of this information to the Company. When either the Gateway Owner or the Pool Owner enables a Registered Guest, the Gateway Owner or the Pool Owner must provide Personal Information to the Company about the Registered Guest.
Finally, a pool service company can own multiple ACHN units and install one on every pool for which they have a service contract. The pool service company has a master account to which every ACHN is registered. Sub-accounts are created for each homeowner so that they can access their own pool. In this case the ACHN may be removed when the service contract expires and moved to a different location. Creating a Master Account If you own one or more ACHN units you need to create a master account.
Hayward® - Remote Pool Control Website Privacy Policy Hayward Industries, Inc. (the “Company”), understands the importance of protecting the privacy of its customers and visitors to this website (the “Site”). We believe our privacy policy and the way we handle your data is consumer friendly. To that end we would like to explain to you some of the features of the Site so that you can fully understand the implications of our Privacy Policy.
DO POOL SURVEY & VIEW POOL SURVEY PAGES: Do Pool Survey and View Pool Survey pages allow you to enter, view, and modify pool surveys. Pool surveys contain water chemistry readings that are not yet available from electronic sensors; the pool owner or pool service provider must use a standard test kit to take these readings and then manually enter them into a Pool Survey. Some of this data is displayed on the Dashboard and used in the Water Balance computation.
By registering for the Service as a Gateway Owner, you are expressly agreeing to allow the Company’s third party payment processor to debit the account or charge the credit card number identified in your new subscription or subscription renewal information. Payment of the service fee will be processed prior to your access to and use of the Service for the period covered by the service fee.
TEMPERATURES AND POOL/SPA/SPILLOVER STATUS • Air Temperature - This temperature is always displayed. • Solar Temperature - The solar temperature will not be displayed unless solar is enabled. The solar temperature displayed is the temperature of the water in the solar collectors. When the filter is Off, the solar temperature becomes “n/a”.
Frequently Asked Questions My Aqua Rite Pro is set to Spa, but on the Dashboard the label says pool. Why? On the Aqua Rite Pro Settings Menu, under Chlor. Config, you are asked to select Pool or Spa for the body of water. This only affects the sense and dispense algorithm implemented on the Aqua Rite Pro; it doesn’t affect the Aqua Connect web site in any way. This is not the same as the Pool or Spa mode on a Pro Logic, which affects the display on Dashboard.
The ORP sensor used will only return an accurate value when there is water flowing past the sensor. If the filter is in any state other than Off, an accurate ORP reading will be displayed. When the filter is Off, the last valid ORP reading will continue to be displayed for a few hours, but the ORP reading will eventually switch to “n/a” and remain there until the filter turns back on. The ORP reading is also used in the water balance computation. ORP high and low alarms originate in the pool controller.
The web site also generates a warning email the moment an alarm occurs, and then once a day until the alarm is cleared. In some cases the alarm warning emails may not be welcome. One common situation involves the low salt alarm. Some pool owners like to run their salt-chlorinated pool at a lower salt level than we recommend such that they are constantly running with a low salt alarm. To avoid getting a low salt alarm email every day, you can mute the alarm on the Dashboard page.
There are several differences between a physical remote control unit and the Remote Control page that need to be noted. First, the physical remote controls have small round pool control buttons with one or more LEDs next to each button. The Remote Control page has large rectangular buttons with the LED function built into the button itself. LED functionality is explained in Table 3 below.
Changing Your Aqua Connect Login Account Password Once your login account has been created, you can change the password at any time (you will never be forced to change the password). This applies to any type of login account (Manager, User, and View Only). To change the password: • Login to the account with the present password and select Account Settings from the left hand column of buttons on the Dashboard or the bottom of the Site Listing page. This will take you to the Account Settings page.
• • • • • • • • • • When you are done entering information, select Add from the bottom of the page. If the information is complete and the username is unique you will be taken to the Site Listing page. At this point the sub-account has been created but is has not been given access to one or more pools. The sub-account you just created is a View Only Account.
• • • • • • • • • • When you are done entering information, select Add from the bottom of the page. If the information is complete and the username is unique you will be taken to the Site Listing page. At this point the sub-account has been created but is has not been given access to one or more pools. The sub-account you just created is a View Only Account.
Changing Your Aqua Connect Login Account Password Once your login account has been created, you can change the password at any time (you will never be forced to change the password). This applies to any type of login account (Manager, User, and View Only). To change the password: • Login to the account with the present password and select Account Settings from the left hand column of buttons on the Dashboard or the bottom of the Site Listing page. This will take you to the Account Settings page.
There are several differences between a physical remote control unit and the Remote Control page that need to be noted. First, the physical remote controls have small round pool control buttons with one or more LEDs next to each button. The Remote Control page has large rectangular buttons with the LED function built into the button itself. LED functionality is explained in Table 3 below.
The web site also generates a warning email the moment an alarm occurs, and then once a day until the alarm is cleared. In some cases the alarm warning emails may not be welcome. One common situation involves the low salt alarm. Some pool owners like to run their salt-chlorinated pool at a lower salt level than we recommend such that they are constantly running with a low salt alarm. To avoid getting a low salt alarm email every day, you can mute the alarm on the Dashboard page.
The ORP sensor used will only return an accurate value when there is water flowing past the sensor. If the filter is in any state other than Off, an accurate ORP reading will be displayed. When the filter is Off, the last valid ORP reading will continue to be displayed for a few hours, but the ORP reading will eventually switch to “n/a” and remain there until the filter turns back on. The ORP reading is also used in the water balance computation. ORP high and low alarms originate in the pool controller.
Frequently Asked Questions My Aqua Rite Pro is set to Spa, but on the Dashboard the label says pool. Why? On the Aqua Rite Pro Settings Menu, under Chlor. Config, you are asked to select Pool or Spa for the body of water. This only affects the sense and dispense algorithm implemented on the Aqua Rite Pro; it doesn’t affect the Aqua Connect web site in any way. This is not the same as the Pool or Spa mode on a Pro Logic, which affects the display on Dashboard.
TEMPERATURES AND POOL/SPA/SPILLOVER STATUS • Air Temperature - This temperature is always displayed. • Solar Temperature - The solar temperature will not be displayed unless solar is enabled. The solar temperature displayed is the temperature of the water in the solar collectors. When the filter is Off, the solar temperature becomes “n/a”.
By registering for the Service as a Gateway Owner, you are expressly agreeing to allow the Company’s third party payment processor to debit the account or charge the credit card number identified in your new subscription or subscription renewal information. Payment of the service fee will be processed prior to your access to and use of the Service for the period covered by the service fee.
DO POOL SURVEY & VIEW POOL SURVEY PAGES: Do Pool Survey and View Pool Survey pages allow you to enter, view, and modify pool surveys. Pool surveys contain water chemistry readings that are not yet available from electronic sensors; the pool owner or pool service provider must use a standard test kit to take these readings and then manually enter them into a Pool Survey. Some of this data is displayed on the Dashboard and used in the Water Balance computation.
Hayward® - Remote Pool Control Website Privacy Policy Hayward Industries, Inc. (the “Company”), understands the importance of protecting the privacy of its customers and visitors to this website (the “Site”). We believe our privacy policy and the way we handle your data is consumer friendly. To that end we would like to explain to you some of the features of the Site so that you can fully understand the implications of our Privacy Policy.
Finally, a pool service company can own multiple ACHN units and install one on every pool for which they have a service contract. The pool service company has a master account to which every ACHN is registered. Sub-accounts are created for each homeowner so that they can access their own pool. In this case the ACHN may be removed when the service contract expires and moved to a different location. Creating a Master Account If you own one or more ACHN units you need to create a master account.
When the Gateway Owner is different than the Pool Owner, the Gateway Owner must provide Personal Information to the Company about the Pool Owner. The Company requires that the Gateway Owner has permission from the Pool Owner prior to the submission of this information to the Company. When either the Gateway Owner or the Pool Owner enables a Registered Guest, the Gateway Owner or the Pool Owner must provide Personal Information to the Company about the Registered Guest.
It allows the PC to emulate a hardware terminal. The layout of the local server depends on the configuration of the pool controller hardware terminals.
How to Contact Us To correct or update any personal information or access any telemetry data previously collected by us, please follow instructions at the original point of collection on this Site, send an e-mail message to us at support@aquaconnectweb.com or write to us at Privacy Officer, Hayward Industries, 61 Whitecap Drive, North Kingstown, RI 02852. not enter Teach Mode; press and hold the Teach Button to start the whole process over again.
Introduction The Aqua Connect Home Network (ACHN) is a communications gateway that allows certain Hayward pool controllers to connect to a home network and, if desired, the Internet. TM HOME NETWORK: Any home PC on the same router as the ACHN can become a pool control terminal. This is accessible via any web browser and does not require special software to be installed on the PC. This is known as “local server” functionality.
FCC Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by Hayward could void the user’s authority to operate this equipment.
