Warranty

Limited Warranty
To Buyer, as original purchaser of the Goods, Hayward warrants its products free from defects in
materials and workmanship for a period of one year from the date of purchase. A few select
items have longer warranties like the TigerShark QC Robotic Cleaners and EcoStar pumps
which will be noted in the bullet points on the main product page. Parts which fail or become
defective during the warranty period, except as a result of freezing, negligence, improper
installation, use or care, shall be repaired or replaced, at our option, within 90 days of the receipt
of the defective product, barring unforeseen delays.
To obtain warranty, replacements or repair, defective components or parts should be returned,
transportation paid, to the place of purchase, or the nearest authorized Hayward service center.
No returns may be made directly to the factory without the express written authorization of
Hayward Pool Products, Inc.
Pump housing/strainers which become defective during the warranty period, except as a result of
freezing, negligence, improper installation, use or care, or as the result of a use in association
with an automatic valving system, shall be repaired or replaced, at Hayward's option, without
charge.
All other conditions and terms of the standard warranty apply.
Hayward shall not be responsible for cartage, removal and/or reinstallation labor or any other
such costs incurred in obtaining warranty replacements.
The foregoing warranty does not apply to components manufactured by others. For such
products, the warranty established by the respective manufacturer will apply.
For Hayward's warranty registration information, and to submit online, please click here. You can also
access more information about Hayward by visiting our manufacturer page.
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product,
where the product was purchased, or who you purchased the product from. Please review the warranty
carefully, and contact the manufacturer if you have any questions.