Operation Manual

English

Dressy

Chapter 9 - Troubleshooting

If you experience any trouble with your wireless Internet Radio, then you may nd it useful to visit the help section on our webpage: http://

www.wiRadio-frontier.com

If you have trouble connecting the Radio to your wireless network, these steps may help to resolve the problem:

1. Conrm that a Wi-Fi connected PC can access the Internet (i.e. can browse the web) using the same network.

2. Check that a DHCP server is available, or that you have congured a static IP address on the Radio. You can congure a static IP address on

the Radio using the menu item ‘System settings → Network → Manual settings→ Wireless’, and then select ‘DHCP disable’.

3. Check the your access point does not restrict connections to particular MAC addresses. You can view the Radio’s MAC address using the

menu item ‘System settings →Network → View settings → MAC address’.

4. If you have an encrypted network, check that you have entered the correct key or password into the Radio. Remember that text-format

keys are case sensitive. If, when attempting to connect to an encrypted network, your Radio displays: ‘Wireless error’ followed by a 5-digit

number, then please ensure that you enter the correct passphrase for the network. If the problem persists, then you may need to consult

your network conguration.

5. If your Radio can connect to the network successfully, but is unable to play particular stations, it may be due to one of the following

causes:

a. The station is not broadcasting at this time of the day (remember it may be located in a dierent time zone).

b. The station has reached the maximum allowed number of simultaneous listeners.

c. The station is not broadcasting anymore.

d. The link on the Radio is out of date.

e. The Internet connection between the server (often located in a dierent country) and yours is slow.

Try using a PC to play back the stream via the broadcaster’s web site.

6. If you can play back the station with a PC, use the form at http://www.wiRadio-frontier.com to notify us so that we can change the

station data that is used by the Radio.