Owner’s Manual Installation and Operation Models: CF550E CF550ENH CF550EV CF750E CF750ENH CF750EV Electric Fireplace DO NOT DISCARD THIS MANUAL • Important operating • and maintenance instructions included. Read, understand and follow these instructions for safe installation and operation. Leave this manual with party responsible for use and operation. WARNING WARNING HOT! DO NOT TOUCH. SEVERE BURNS MAY RESULT. CLOTHING IGNITION MAY RESULT.
Read this manual before installing or operating this heater. Please retain this owner’s manual for future reference. Congratulations! Congratulations on selecting a Heat & Glo electric fireplace. The insert you have selected is designed to provide the utmost in safety, reliability and efficiency. As the owner of a new fireplace, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual. Pay special attention to all cautions and warnings.
Table of Contents 1 Listing and Code Approvals 4 8 A. Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2 Getting Started A. B. C. D. 3 Framing and Clearances 7 A. Selecting Heater Location . . . . . . . . . . . . . . . . . . . . . . 7 B. Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 C. Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 4 Wiring A. B. C. D. 5 9 120VAC Wall Outlet Installation . . .
1 Listing and Code Approvals A. Certification This heater has been tested in accordance with the UL2021 Standards for fixed and location-dedicated electric room heaters in the United States, the current CSA C22.2 No. 46 in Canada and has been listed by Underwriters Laboratories Inc. for installation as described in this manual. All components are UL or CSA safety certified. This heater has been tested and listed for use with the optional components specified in this manual.
2 Getting Started WARNING WARNING Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this heater. For assistance or additional information consult a qualified installer, service agency or your dealer. Fire Risk! • • • • • Do not install or operate damaged heater. Do not modify heater. Installation other than as instructed by Hearth & Home Technologies Inc. is strictly prohibited.
B. Design and Installation Considerations D. Inspect Heater and Components CAUTION CAUTION Check building codes prior to installation. • Installation MUST comply with local, regional, state and national codes and regulations. • Consult insurance carrier, local building inspector, fire officials or authorities having jurisdiction about restrictions, installation inspection, and permits. Sharp Edges • Wear protective gloves and safety glasses during installation.
3 Framing and Clearances WARNING Fire Risk Provide adequate clearances. • Around air openings • To combustibles • For service access. Locate heater away from traffic areas. Note: Minimum and maximum clearances must be maintained at all times. Illustrations throughout these instructions reflect typical installations and are for design purposes only. Actual installation may vary slightly due to individual design preferences.
C. Framing Figure 3.2 shows a typical framing (using 2 x 4 lumber) of the heater, assuming combustible materials are used. All required clearances to combustibles around the heater must be adhered to. (CEILING) 30 in. min. (762 mm) 3/4 in. - 12 in. (19 mm - 305 mm) C B* Mantel height listed is measured from the BASE of the heater. (header height) Model A* 14 in. (356 mm) Figure 3.2 8 *If using the PBT or BKT Cabinet Trim Kits, increase the width (A) by 1-1/4 in.
4 Wiring WARNING WARNING Shock Risk Improperly grounded outlets could cause electrical shock. • Always use properly grounded, fused and polarized outlets. • Always use ground fault protection where required by electrical code. Shock Risk Fire Risk Improperly protected power cords could cause electrical shock or fire. • Do not pinch the cord or lay against a sharp object. • Do not cover the cord with carpeting, throw rugs or runners. • Secure and arrange cord to avoid a tripping hazard.
C. 240VAC Hardwire Installation D. Wall Switch Wiring (12VDC) (Minimum 14 gauge three conductor wire, non-metallic sheathing with ground.) • • • • • • • • Turn off circuit breaker. Remove access knockout located on the right side of heater. Disconnect black and white wires between the heater and plug. Remove the power cord. Remove the electrical knockout and install the cable clamp (not provided). Remove the connectors on the wires from the heater and strip them back 1/2 in. Feed 8 in.
5 Heater Preparation Note: Follow all national and local electrical codes. A. Secure and Level the Heater WARNING Fire Risk! Note: Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffic areas. • • Prevent contact with sagging, loose insulation. Do NOT install against vapor barriers or exposed insulation. WARNING Shock Risk Improperly grounded outlets could cause electrical shock. • Always use properly grounded, fused and polarized outlets.
6 Finishing A. Finishing Material • • Combustible Material Material which is made of or surfaced with wood, compressed paper, plant fibers, plastics, or any material capable of igniting and burning, whether flame proofed or not, plastered or not plastered. Non-Combustible Material Material which will not ignite and burn. Such materials are those consisting entirely of steel, iron, brick, tile, concrete, slate, glass or plasters, or any combination thereof.
C. Mantel (CEILING) 30 in. min. (762 mm) 3/4 in. - 12 in. (19 mm - 305 mm) Model A CF550E Series CF750E Series Figure 6.4 in. 31-1/2 mm 800 in. 35 mm 889 A Mantel height listed is measured from the BASE of the heater. Mantel Specifications WARNING Fire Risk Do NOT obstruct air inlet or outlet grilles. Do NOT modify grilles. • Modifying or covering grilles could cause temperature rise and fire hazard.
7 Heater Setup A. Remove Shipping Materials Cut and discard ties securing the logs to the grate and bundling the firescreen. Remove screws holding ember bed shipping tabs in place (located in front of ember bed), remove tabs and discard. Replace screws. B. Clean Heater The heater was cleaned at the factory but dust may have accumulated during shipping. • • Vacuum firebox area and wipe acrylic panel (in back of firebox) with a dry, lint-free cloth or paper towel.
8 Operating Instructions - It is recommended that during long periods of nonusage that the main power switch is turned to the “OFF” position. Flame/Ember Bed Intensity Control - Turn the control knob clockwise to increase the intensity. - Turn the control knob counter-clockwise to reduce the intensity. Flame/Ember Bed Motion Control - Turn the control knob clockwise to increase the motion. - Turn the control knob counter-clockwise to reduce the motion.
WARNING HOT! DO NOT TOUCH. SEVERE BURNS MAY RESULT. CLOTHING IGNITION MAY RESULT. Glass and other surfaces are hot during operation and cool down. • • • • • Keep children away. CAREFULLY SUPERVISE children in same room as heater. Alert children and adults to hazards of high temperatures. Do NOT operate with protective barriers removed. Keep clothing, furniture, draperies and other combustibles away. B.
• Remote Transmitter Function - The hand held remote transmitter is only an ON/OFF control. When the transmitter is active, the remote LED light will be RED. Upon initial use, there may be a delay of three seconds before the remote receiver will respond to the transmitter. This is part of the system’s design. - With the main power switch (located on the heater system) in the “ON” position, press the ON button on the hand held remote transmitter to turn on the heater.
9 Troubleshooting A. Troubleshooting Guide Issues Possible Causes Heater doesn’t turn on with the main switch or remote transmitter. Solutions 1. Power switch is off. 1. Turn the power switch to the “ON” position. 2. Circuit breaker is tripped 2. May need to put the heater on a dedicated service or reduce the number of appliances on the circuit. 3. Heater is unplugged from wall outlet. 3. Plug the cord into an outlet. 4. Loose wiring. 4. Check all wiring for loose connections.
10 Maintenance and Service A. Cleaning the Firebox and Control Compartment Keep the firebox, control compartment and heater system clean. Clean by brushing and vacuuming at least once a year. To access the control compartment, follow the instructions for replacing the light bulbs. Follow the heater system maintenance instructions to access the heater system. Failure to do this may shorten the fan’s life. Always disconnect power before performing any cleaning or maintenance. B.
D. Heater/Blower Assembly Maintenance • • • • • • • • • • • • • • • • • Turn off the circuit breaker/unplug the heater before servicing the heater/blower assembly. Allow heater to cool before removing. Open the lower grille panel to view the dashboard on the heater (the lower grille may need to be removed). Remove the four outer screws. See Figure 10.2. Pull dashboard towards you to expose the light compartment (the light tray does not need to be pulled all of the way out of the heater).
11 Reference Materials A. Heater Dimensions 16-7/8 in. (429 mm) 14 in. (356 mm) 30 in. (762 mm) 17-1/4 in. (438 mm) 31 in. (787 mm) 36 in. (914 mm) 31-1/8 in. (791 mm) 3-1/8 in. (79 mm) 6-1/2 in. (165 mm) 3-1/8 in. (79 mm) 6-1/2 in. (165 mm) CF550E/CF550EV/CF550ENH 22 in. (559 mm) 14 in. (356 mm) 33-5/8 in. (854 mm) 20-7/8 in. (530 mm) 34-5/8 in. (879 mm) 41 in. (1041 mm) 36-1/8 in.
B.
Fronts CF550E/CF550EV/CF550ENH Item Description DF-550M Black Middle Door CF750E/CF750EV/CF750ENH Item Description DF-750M Black Front Black Front without Mesh PB-550 Polished Brass Strips (5) DF-6000 BN-550 Brushed Nickel Strips (5) CDM-6-BK Cabinet Door Mesh - Black SRV550-175-PB Polished Brass Hood PB-750 Polished Brass Strips (5) SRV550-175-BN Brushed Nickel Hood BN-750 Brushed Nickel Strips (5) SRV60-143PB Polished Brass Hood SRV60-143BN Brushed Nickel Hood Trim Kits PBT-550
Surrounds VTS-550 (CF550E Series) VTS-550-BK (CF550E Series) VTS-36 (CF750E Series) VTS-36-BK (CF750E Series) Quick Tile Black and Brass Surrounds no suffix = Polished Brass Finish BK = Black Finish Flush Surrounds (chase installations only) CF550E Series CRF750E Series ROF44SB_* ROF48DB_* MVF44SB_* MVF48DB_* PLF44SB_* PLF48DB_* * O = Unstained Oak * P = Primed Marble Lux Marble Lux CF550E Series 24 CF750E Series VML-550-G VML-36-G VML-550-BG VML-36-BG VML-550-BK VML-36-BK Heat & Glo •
D. Limited Warranty Hearth & Home Technologies Inc. 800 W. Jefferson Lake City, MN 55041 WARRANTY Hearth & Home Technologies Inc. (HHT) Electric Fireplaces are tested and inspected prior to shipment and are guaranteed from defect to the purchaser of each new product. Any part which proves to be defective in material or workmanship under normal use within one year will be repaired or replaced without charge.
E. Contact Information Hearth & Home Technologies Inc. 800 W. Jefferson Lake City, MN 55041 Please contact your Heat & Glo dealer with any questions or concerns. For the number of your nearest Heat & Glo dealer, please call 1-888-427-3973. – NOTES – • Important operating • and maintenance instructions included. Read, understand and follow these instructions for safe installation and operation. • Leave this manual with party responsible for use and operation.
