Owner’s Manual Installation and Operation Model: SOHO-N-AUB SAI Global Ref No GSCS20167 AS4553:2008 NOTICE DO NOT DISCARD THIS MANUAL • Important operating and maintenance instructions included. • Read, understand and follow these instructions for safe installation and operation. WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury, or death. • DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE.
PLEASE READ THIS MANUAL BEFORE INSTALLING AND USING THIS APPLIANCE. MODEL: SOHO-N-AUB IS SAI GLOBAL APPROVED FOR NATURAL GAS, PROPANE OR BUTANE AS A BALANCED FLUE FIREPLACE. Refer to the appliance data plates for gas consumptions and pressures. Installation of this appliance should only be carried out by an authorized person in accordance with the manufacturer’s instructions.
Read this manual before installing or operating this appliance. Please retain this owner’s manual for future reference. A. Congratulations Congratulations on selecting a Heat & Glo gas fireplace, an elegant and clean alternative to wood burning fireplaces. The Heat & Glo gas fireplace you have selected is designed to provide the utmost in safety, reliability, and efficiency. As the owner of a new fireplace, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual.
Safety Alert Key: • • • • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE: Used to address practices not related to personal injury. Table of Contents A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13 Finishing A. Framing and Finishing Instructions . . . . . . . . . . . . . . . . . . 57 B. Mantel Projections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 14 Appliance Setup A. B. C. D. E. F. Remove Fixed Glass Assembly. . . . . . . . . . . . . . . . . . . . . Remove the Shipping Materials. . . . . . . . . . . . . . . . . . . . . Clean the Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B. Limited Lifetime Warranty AUSTRALIAN WARRANTY INFORMATION Warranty information in the attached manual is for international markets, not Australia. For Australian warranty information, please see below. Hearth & Home Technologies Inc (HHT) 7571 215th Street West, Lakeville, MN 55044 0011-1-651-345-1777 www.heatnglo.com HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorised dealer.
Warranty Period Parts Labor Heat & Glo Manufactured Appliances and Venting Gas Wood 5 years 1 years 7 years 3 years X Components Covered Pellet EPA Wood X X Castings & baffles X X Manifold tubs HEAT & GLO chimney and termination Coal 10 years 1 year X Limited 3 year Lifetime X X X X X 90 Days X X X X X Electric Venting Burners, logs and refractory Firebox and heat exchanger X X All Replacement Parts beyond warranty period OTHER RIGHTS The HHT manufacturer’s warranty is
• • • • Non Heat & Glo venting components, hearth components or other accessories used in conjunction with the appliance. Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed. Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping charges for parts HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space.
1 Listing and Code Approvals A. Appliance Certification The fireplace and its individual shut-off valve must be disconnected from the gas supply piping system during any pressure testing of the system at test pressures in excess of 6.0 kPa. MODELS: SOHO-N-AUB LABORATORY: SAI GLOBAL If the fireplace must be isolated from the gas supply piping system by closing an individual shut-off valve, it must be of the handle-less type.
2 User Guide Operating Instructions A. Gas Fireplace Safety If you expect that small children or vulnerable adults may come into contact with this fireplace, the following precautions are recommended: WARNING HOT SURFACES! Glass and other surfaces are hot during operation AND cool down. Hot glass will cause burns. • DO NOT touch glass until it is cooled • NEVER allow children to touch glass • Keep children away • CAREFULLY SUPERVISE children in same room as fireplace.
C. Clear Space E. Fixed Glass Assembly WARNING! DO NOT place combustible objects in front of the fireplace or block louvers. High temperatures may start a fire. See Figure 2.2. See Section 9.B. Avoid placing candles and other heat-sensitive objects on mantel or hearth. Heat may damage these objects. F.
H. Lighting Instructions (IPI) FOR YOUR SAFETY READ BEFORE LIGHTING LIGHTING INSTRUCTIONS (IPI) WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. 1. This appliance is equipped with an ignition device which automatically lights the burner. DO NOT try to light the burner by hand. A. This appliance is equipped with an intermittent pilot ignition (IPI) device which automatically lights the burner.
I. Control Module Operation MODULE 1. The control module has an ON/OFF/REMOTE selector switch that must be set. See Figure 2.3. OFF Position: Appliance will ignore all power inputs and will not respond to any commands from a wall switch or remote. The unit should be in the OFF position during installation, service, battery installation, fuel conversion, and in the event that the control goes into LOCK-OUT mode as a result of an error code.
J. After Fireplace is Lit Initial Break-in Procedure • The fireplace should be run three to four hours continuously on high. • Turn the fireplace off and allow it to completely cool. • Remove fixed glass assembly. See Section 9.B. • Clean fixed glass assembly. See Section 3. • Replace the fixed glass assembly and run continuously on high an additional 12 hours. This cures the materials used to manufacture the fireplace. NOTICE! Open windows for air circulation during fireplace break-in.
3 Maintenance and Service Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace. Doors, Surrounds, Fronts Frequency: Annually When properly maintained, your fireplace will give you many years of trouble-free service. We recommend annual service by a qualified service technician. By: Homeowner A. Maintenance Tasks-Homeowner • Inspect for scratches, dents or other damage and repair as necessary.
B. Maintenance Tasks-Qualified Service Technician Firebox To prevent inadvertent burner operation while servicing this appliance: By: Qualified Service Technician • Unplug DC regulator from junction box. • Remove batteries from battery pack (if installed). • Shut off gas supply to the appliance. Frequency: Annually Tools needed: Protective gloves, sandpaper, steel wool, cloths, mineral spirits, primer and touch-up paint. • Inspect for paint condition, warped surfaces, corrosion or perforation.
Burner Ignition and Operation Frequency: Annually By: Qualified Service Technician Tools needed: Protective gloves, vacuum cleaner, whisk broom, flashlight, voltmeter, indexed drill bit set, and a manometer. • Verify burner is properly secured and aligned with pilot or igniter. • Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary. • Replace Glowing embers with new dime-size pieces. DO NOT block ports or obstruct lighting paths. See Figure 3.2.
4 Installer Guide Getting Started A. Typical Appliance System NOTICE: Illustrations and photos reflect typical installations and are for design purposes only. Illustrations/diagrams are not drawn to scale. Actual product may vary from pictures in manual VERTICAL TERMINATION CAP (SECTION 10.K) NON-COMBUSTIBLE ROOF FLASHING MAINTAINS MINIMUM CLEARANCE AROUND PIPE (SECTION 10.I) STORM COLLAR (SECTION 10.
B. Design and Installation Considerations D. Inspect Appliance and Components Heat & Glo direct vent gas appliances are designed to operate with all combustion air siphoned from outside of the building and all exhaust gases expelled to the outside of the building. No additional outside air source is required. • Carefully remove the appliance and components from the packaging. Installation MUST comply with local, regional, state and national codes and regulations.
5 Framing and Clearances A. Selecting Appliance Location NOTICE: Illustrations reflect typical installations and are FOR DESIGN PURPOSES ONLY. Illustrations/diagrams are not drawn to scale. Actual installation may vary due to individual design preference. When selecting a location for the appliance it is important to consider the required clearances to walls (see Figure 5.1). WARNING! Risk of Fire or Burns! Provide adequate clearance around air openings and for service access.
To further prevent drafts, the wall shield and ceiling firestops should be caulked with caulk with a minimum of 300ºF continuous exposure rating to seal gaps. Gas line holes and other openings should be caulked withcaulk with a minimum of 300ºF continuous exposure rating or stuffed with unfaced insulation. If the appliance is being installed on a cement surface, a layer of plywood may be placed underneath to prevent conducting cold up into the room. B.
D. Mantel and Wall Projections WARNING! Risk of Fire! Comply with all minimum clearances as specified. Framing or finishing material closer than the minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs, concrete board, etc). Combustible Mantels No mantels are allowed when using Studio-CE fronts.
6 Termination Locations A. Vent Termination Minimum Clearances WARNING Fire Risk. Maintain vent clearance to combustibles as specified. • DO NOT pack air space with insulation or other materials. Failure to keep insulation or other materials away from vent pipe may cause overheating and fire. A B 6 in. mm (min.) up to 20 in. (152 mm (min.) up to 508 mm) 18 in. minimum (457 mm minimum) 20 in. minimum (508 mm minimum) 0 in.
a j h d See note 3 d I g M T k c e P h door n c e j openable window f T h j b g T k See note 2 T = Flue terminal I = Mechanical air inlet M = Gas meter P = Electricity meter or fuse box Shading indicates prohibited areas for flue terminals a - Below eaves, balconies or other projections: MIN. CLEARANCE - in. (mm) Appliances up to 50 MJ/h input..................................................................................... 12 (300) Appliances over 50 MJ/h input........
7 Vent Information and Diagrams A. Approved Pipe D. Measuring Standards This appliance is approved for use with Hearth & Home Technologies SLP venting systems. Refer to Section 16.C for vent component information. Vertical and horizontal measurements listed in the vent diagrams were made using the following standards. DO NOT mix pipe, fittings or joining methods from different manufacturers. The pipe is tested to be run inside an enclosed wall.
Top Vent - Horizontal Termination V1 Minimum One Elbow Elbow only Note: A 6 in. (152 mm) section of straight flue must be attached to the fireplace before a 90° elbow. H1 Maximum 2 ft. 610 mm 1 ft. 305 mm 2-1/2 ft. 762 mm 2 ft. 610 mm 5-1/2 ft. 1.68 m 3 ft. 914 mm 9 ft. 2.74 m 4 ft. 1.22 m 12 ft. 3,66 m 5 ft. 1.52 m 15 ft. 4.57 m H1 V1 + H1 Maximum = 38 ft. (11.58 m) H1 Maximum = 15 ft. (4.57 m) V1 Figure 7.3 Two Elbows Note: A 6 in.
Top Vent - Horizontal Termination - (continued) Three Elbows Note: A 6 in. (152 mm) section of straight flue must be attached to the fireplace before a 90° elbow. USE SLP SERIES COMPONENTS ONLY V1 Minimum H1 Maximum V2 Minimum H2 Maximum 6 in. 152 mm 1 ft. 305 mm 1 ft. 305 mm 1 ft. 305 mm 1 ft. 305 mm 2 ft. 610 mm 2 ft. 610 mm 2 ft. 610 mm 2 ft. 610 mm 2 ft. 610 mm 3 ft. 914 mm 4 ft. 1.22 m 3 ft. 914 mm 3 ft. 914 mm 4 ft. 1,22 m 6 ft. 1.83 m 4 ft. 1.22 m 4 ft.
Top Vent - Vertical Termination MODEL FLUE TERMINATION APPROVALS SOHO-N-AUB SLP-TVHW This model is approved to use SLP Series flue pipe components. A SLP-TVHW vertical Termination Cap must be used to terminate flue systems in a vertical position. Approved flue system components are labeled for identification. NO OTHER FLUE SYSTEMS OR COMPONENTS MAY BE USED. Detailed installation instructions are included with each flue termination kit and should be used in conjunction with this manual.
Top Vent - Vertical Termination - (continued) V1 = 38 ft. Max. (11.58 m) No Elbow V1 = 3 ft. Min. (914 mm) Note: The vertical termination baffle should be used for runs of 10 ft. (3.05 m) or greater. The vertical restrictor has a break away portion that creates a larger hole. If venting 10-18 ft. (3.05 m - 5.49 m), the break away portion MUST be removed and the larger hole must be used. If venting over 18 ft. (5.49 m), the break away portion should be left in place and the small hole should be used.
FLUE TERMINATION APPROVALS SLP-TRAP2 HORIZONTAL TERMINATION CAP SLP-TVHW VERTICAL TERMINATION CAP DVP-FBHT HORIZONTAL TERMINATION CAP MODEL SOHO-N-AUB Flue System Approvals And Installations These models have flue starting collars on both the top and the back of the unit. Depending upon the installation, decide which ONE set of starting collars will be used to attach the flue system. The starting collar sealing cap must remain on the starting collar NOT used.
Top Vent - Vertical Termination - (continued) V1 = 38 ft. (11.58 m) Maximum No Elbow V1 Figure 7.9 V1 Minimum Two Elbows Elbow only H1 Maximum 1-1/2 ft. 457 mm 1 ft. 305 mm 3 ft. 914 mm 2 ft. 610 mm 4 ft. 1.22 m 3 ft. 914 mm 6 ft. 1.83 m 4 ft. 1.22 m 8 ft. 2.44 m 6 ft. 1.83 m 15 ft. 4.57 m V1 + V2+ H1 Maximum = 38 ft. (11.58 m) H1 + H2 Maximum = 15 ft. (4.57 m) V2 V1 H1 Figure 7.10 Heat & Glo • SOHO-N-AUB • 2197-980 Rev.
Top Vent - Vertical Termination - (continued) V1 Minimum Three Elbows H1 + H2 Maximum 1 ft. 305 mm 2 ft. 610 mm 2 ft. 610 mm 3 ft. 914 mm 3 ft. 914 mm 5 ft. 1.52 m 4 ft. 1.22 m 7 ft. 2.13 m 5 ft. 1.52 m 14 ft. 4.27 m V1 + V2+ H1+ H2 Maximum = 38 ft. (11.58 m) H1 + H2 Maximum = 14 ft. (4.27 m) V2 H1 H2 INSTALLED HORIZONTALLY Figure 7.11 32 Heat & Glo • SOHO-N-AUB • 2197-980 Rev.
8 Vent Clearances and Framing A. Pipe Clearances to Combustibles B. Wall Penetration Framing WARNING! Risk of Fire! Maintain air space clearance to vent. DO NOT pack insulation or other combustibles: Combustible Wall Penetration • Between ceiling firestops • Between wall shield firestops • Around vent system Failure to keep insulation or other material away from vent pipe may cause over heating and fire. Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm).
C. Install the Ceiling Firestop A ceiling firestop MUST be used between floors and attics. • SLP pipe only - Frame opening 9 in. x 9 in. (229 mm x 229 mm) whenever the vent penetrates a ceiling/floor (see Figure 8.3). ATTIC ABOVE • Frame the area with the same sized lumber as used in ceiling/floor joist. • The ceiling firestop may be installed above or below the ceiling joists when installed with a attic insulation shield. It must be under joists between floors that are not insulated. Refer to Figure 8.4.
D. Install Attic Insulation Shield WARNING! Fire Risk. DO NOT allow loose materials or insulation to touch vent. Hearth & Home Technologies Inc. requires the use of an attic shield. BEND ALL TABS INWARD 90° TO MAINTAIN CLEARANCE AND PREVENT INSULATION FROM FALLING INSIDE An attic shield constructed of 26 gauge minimum metal that extends at least 2 in. (51 mm) above insulation is required. Attic shields must meet specified clearance and be secured in place.
9 Appliance Preparation A. Securing and Leveling the Appliance WARNING! Risk of Fire! Prevent contact with: • Sagging or loose insulation • Insulation backing or plastic • Framing and other combustible materials Block openings into the chase to prevent entry of blownin insulation. Make sure insulation and other materials are secured. DO NOT notch the framing around the appliance standoffs. Failure to maintain air space clearance may cause overheating and fire.
B. Covers Removal For Servicing BURNER RETAINING SCREWS Control Compartment Access Door PILOT BRACKET RETAINING SCREWS • Lift the lower door up and out to access the gas controls. LOWER PILOT BRACKET SCREWS Trim Door and Glass Door • Lift the front trim door up and out away from the appliance side surrounds. Replace the door when servicing is complete. • Noting carefully how the brackets fit on the glass, release the two spring latches at the top and two at the bottom of the glass door.
10 Installing Vent Pipe (SLP Pipe) A. Assemble Vent Sections To attach the first vent component to the starting collars of the appliance: • Lock the vent components into place by sliding the pipe section onto the collar. • Align the seam of the pipe and seam of collar to allow engagement. Rotate the vent component to lock into place. Use this procedure for all vent components. See Figure 10.1. • Slide the gasket over the first vent section and place it flush to the appliance.
B. Assemble Slip Sections C. Secure the Vent Sections • Slide the inner flue of the slip section into the inner flue of the pipe section and the outer flue of the slip section over the outer flue of the pipe section. See Figure 10.3. • Vertical runs of SLP pipe must be supported every 8 ft. (2.44 m). • Slide together to the desired length. • Horizontal sections must be supported every 5 ft (1.52 m). • Vent supports or plumbers strap (spaced 120º apart) may be used to support vent sections.
D. Disassemble Vent Sections E. Install Support Brackets • Rotate either section (see Figure 10.7) so the seams on both pipe sections are aligned as shown in Figure 10.8. For Horizontal Runs - The flue system must be supported every 5 ft. (1.52 m) of horizontal run by a horizontal pipe support. To install support brackets for horizontal runs: • Pull carefully to separate the pieces of pipe. • Place the pipe supports around the flue pipe. • Nail the pipe supports to the framing members.
F. Install Firestops A For Horizontal Runs - Firestops are REQUIRED on both sides of a combustible wall through which the flue passes. B To install firestops (heat shield) for horizontal runs that pass through either interior or exterior walls: CHIMNEY HOLE • Cut a 1 in. x 1 in. (25 mm x 25 mm) hole through the wall. • Position the firestops on both sides of the hole previously cut and secure the firestops with nails or screws.
G. Flue Termination 1 in. (25 mm) For Horizontal Terminations using the SLP-TRAP To attach and secure the termination to the last section of horizontal flue: • The rear flue heat shield MUST be placed 1 in. (25 mm) above the top of the flue between the wall shield and the base of the termination cap. • One section of the heat shield is attached to the wall shield. The other is attached to the termination cap in the same manner (see Figure 10.14).
H. Heat Shield Requirements for Horizontal Termination WARNING! Risk of Fire! To prevent overheating and fire, heat shields must extend through the entire wall thickness. • DO NOT remove the heat shields attached to the wall shield firestop and the horizontal termination cap (shown in Figure 10.14). I. Install Metal Roof Flashing • See minimum vent heights for various pitched roofs (Figure 10.16) to determine the length of pipe to extend through the roof.
K. Install Vertical Termination Cap • Locate and mark the flue center point on the underside of the roof, and drive a nail through the center point. CAULK • Make the outline of the roof hole around the center point nail. • The size of the roof hole framing dimensions depend on the pitch of the roof. There MUST BE a 1 inch (25 mm) clearance from the vertical flue pipe to combustible materials. • Mark the roof hole accordingly. • Cover the opening of the installed flue pipes. • Cut and frame the roof hole.
11 Gas Information A. Gas Pressure Requirements B. Gas Connection Pressure requirements for SOHO-N-AUB fireplaces are shown in below. Two taps are provided on the front of the gas valve for a test gauge connection to measure the inlet and outlet pressures. The fireplace and its individual shut-off valve must be disconnected from the gas supply piping system during any pressure testing of the system at test pressures in excess of 6 kPa.
The gas is introduced to the appliance on the left hand side. See Figure 11.1. • Refer to Reference Section 16 for location of gas line access in appliance. After the gas pipe installation is complete, check carefully all gas connections for leaks with a commercially-available, noncorrosive leak check solution. Be sure to rinse off all leak check solution following testing. DO NOT USE AN OPEN FLAME. • Gas line may be run through knockout(s) provided.
12 Electrical Information A. Wiring Requirements NOTICE: This appliance must be installed by a qualified electrician in accordance with the relevant national and local regulations. • Wire the appliance junction box to 220-240 VAC. This is required for proper operation of the appliance. WARNING! Risk of Shock or Explosion! DO NOT wire 220-240 VAC to the valve or to the appliance wall switch. Incorrect wiring will damage controls.
BLUE BROWN GREEN/ YELLOW Note: if any of the original wire as supplied with the appliance must be replaced, it must be replaced with type 105 ºC (221 ºC) rated wire. Wires must have high temperature insulations. Figure 12.2 D. Blower Use of the fan requires that the Junction Box (factory installed) be connected to 220-240 VAC service before permanently enclosing the fireplace. The access hole for connecting the service wires is found on the right exterior side of the unit.
E. Control Module Operation MODULE 1. The control module has an ON/OFF/REMOTE selector switch that must be set. See Figure 12.4. OFF Position: Appliance will ignore all power inputs and will not respond to any commands from a wall switch or remote. The unit should be in the OFF position during installation, service, battery installation, fuel conversion, and in the event that the control goes into LOCK-OUT mode as a result of an error code.
Hearth & Home Technologies disclaims any responsibility for, and the warranty will be voided by, the following actions: • Installation and use of any damaged system component. • Modification of the system component. • Installation other than as instructed by Hearth & Home Technologies. • Installation and/or use of any component part not approved by Hearth & Home Technologies. Any such action may cause a fire hazard. • Read, understand and follow these instructions for safe installation and operation.
FCC Requirements Installation of Remote Control Housing WARNING! Risk of Fire! Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. CAUTION! Risk of Fire! DO NOT install damaged or modified components. Warranty will be voided if damaged or modified components are installed.
Programming the RC300AU to the Control Module CAUTION! Risk of burns! DO NOT program the remote control to the control module when fireplace is hot. • Verify the ON/OFF/REMOTE switch is in the REMOTE position. Green LED light will blink three times and the control module will beep once 5 seconds later when ready. See Figure 12.11. • Using a small item (such as a paper clip) press and release the LEARN button located near the ON/OFF/ REMOTE switch. See Figure 12.11.
Display Screen FIREPLACE STATUS Idle When Remote is in ON Mode THERMOSTAT DESIRED TEMP SETTING The remote control will go into an idle mode if no buttons are pressed within 5 seconds. Press any button to resume full functionality. In idle mode only active functions will show on the screen.
About ON Mode Adjusting Fan Speed • All functions can be accessed when the remote control is in the ON mode. • Press the MENU button to activate the menu. • Only active functions will be displayed when the remote control is in the ON mode. For example: if the fan is the only function that’s active, the fan icon and flame will be the only icon shown in the display.
Adjusting Thermostat Power Outage • Press the MENU button to activate the menu. • If fireplace battery backup system IS installed at time of power outage, fireplace operation will not be interrupted. • Using the UP and DOWN arrows highlight the THERMO icon and press SELECT. • Use the UP and DOWN arrows to turn the THERMO ON or OFF, then press SELECT (the SET TEMP will start blinking). Using the UP and DOWN arrows select the desired temperature and press SELECT.
Frequently Asked Questions/Troubleshooting Symptom Possible Cause Corrective Action Batteries Verify batteries are functional and installed correctly. Remote control is in Child Lock mode Disengage Child Lock mode. Buttons not being pressed firmly Press button firmly for one to two seconds to ensure transmission to module. Control module is not in “REMOTE” mode Ensure module switch is set to REMOTE.
13 Finishing A. Framing and Finishing Instructions WARNING! Risk of Fire! Comply with all minimum clearances to combustibles as specified. Framing closer than the minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs, concrete board, etc.) FINISH WALL MATERIAL MAY BE COMBUSTIBLE - TOP AND SIDES NON-COMBUSTIBLE ZONE 8 in. 203 mm 0 mm 29 in.
14 Appliance Setup A. Remove Fixed Glass Assembly See Section 9.B. B. Remove the Shipping Materials Remove shipping materials from inside or underneath the firebox. C. Clean the Appliance Clean/vacuum any sawdust that may have accumulated inside the firebox or underneath in the control cavity. D. Accessories Install approved accessories per instructions included with accessories. Contact your dealer for a list of approved accessories.
E. Log Placement Instructions Log Assembly: LOGS-SOHOCE LOCATING TABS 2 1 3 Figure 14.1 Figure 14.2 CAUTION: Logs are fragile. Carefully remove the logs from the packaging. 1 2 1 Figure 14.3 Figure 14.4 Step 1. Place Log #1 (SRV2111-700) against rear right tab with its slot over center locating tab. Step 2. Place Log #2 (SRV2111-701) onto base pan such that Log #2 fits in groove of Log #1. Push it back against the left hand side locating tab. Ensure burner ports are not covered by logs.
F. Install Media Rock Kit 4. Set the rock tray on top of the base pan. See Figure 14.7. This kit is used in place of the logs in a SOHO-CEB unit. Alternate media and reflective firebox liner is provided. CAUTION! Risk of Cuts, Abrasions or Flying Debris. Wear protective gloves and safety glasses during installation. Sheet metal edges are sharp.
15 Troubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician. A.
IntelliFire Plus™ Ignition System - (continued) Symptom 4. Pilot lights but continues to spark, and main burner will not ignite. (If the pilot continues to spark after the pilot flame has been lit, flame rectification has not occurred.) 5. Carbon Deposition 62 Possible Cause A. A shorted or loose connection in flame sensing rod. Corrective Action Verify all connections to wiring diagram in manual. Verify connections underneath pilot assembly are tight.
16 Reference Materials A. Appliance Dimension Diagram Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 5.
B. Maintenance Tasks Inspect Doors Maintenance Tasks 1. Inspect for scratches, dents or other damage and repair as necessary. 2. Verify no obstructions to airflow. 3. Verify maintenance of proper clearance to combustible household objects. Gasket Seal, Glass Assembly and Glass 1. Inspect gasket seal and its condition. 2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat. 3. Confirm there is no damage to glass or glass frame. Replace as necessary. 4.
C. Vent Components Diagrams 6-1/2 in. 165 mm 6-1/2 in. 165 mm 8-3/4 in. 222 mm 6-1/2 in. 165 mm 9-1/4 in. 235 mm 6 in. 152 mm 6-5/8 in. 168 mm 6-5/8 in. 168 mm SLP45 45° Elbow 9-7/8 in.
B. Vent Components Diagrams (continued) SLK-SNKD Snorkel Termination Cap SLP-DCF-BK Ceiling Firestop Black SLP-CCS-BK Cathedral Ceiling Support Box-Black SLP-WT-BK Wall Thimble-Black 13-7/8 in. 352 mm 9-1/2 in. 241 mm 14 in. 356 mm DRC-RADIUS Cap Shield Figure 16.3 SLP Series Vent Components 66 Heat & Glo • SOHO-N-AUB • 2197-980 Rev.
B. Vent Components Diagrams (continued) Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The heat shield is designed to be used on a wall 4 in. (102 mm) to 7-1/4 in. (184 mm) thick. If wall thickness is less than 4 in. (102 mm) the existing heat shields must be field trimmed. If wall thickness is greater than 7-1/4 (184 mm) a DVPHSM-B will be required. 8 in. (203 mm) Heat Shield 15 in. (384 mm) Term Cap Max Effective Length 12 in.
SOHO-N-AUB D. Service Parts Beginning Manufacturing Date: March 2011 Ending Manufacturing Date: ______ Top Vent Gas Fireplace Log Set Assembly 2 4 3 5 6 1 9 10 11 7 8 12 IMPORTANT; THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
SOHO-N-AUB Service Parts Beginning Manufacturing Date: March 2011 Ending Manufacturing Date: ______ #13 Valve Assembly 13.1 13.2 13.3 13.4 13.5 13.17 13.16 13.6 13.15 13.8 13.7 13.14 13.11 13.12 13.9 13.10 13.13 IMPORTANT; THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. ITEM PART DESCRIPTION COMMENTS PART NUMBER 13.
SOHO-N-AUB Service Parts IMPORTANT; THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
E. Contact Information Heat & Glo, a brand of Hearth & Home Technologies Inc. 7571 215th Street West, Lakeville, MN 55044 www.heatnglo.com Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nearest Heat & Glo dealer, please visit www.heatnglo.com.