Warranty

SharkBite
®
And Cash Acme
®
Products
LIMITED WARRANTY
WHAT DOES THIS WARRANTY COVER?
Subject to conditions outlined in this statement, RWC (in the USA, Reliance
Worldwide Corporation and in Canada, Reliance Worldwide Corporation
(Canada) Inc.) warrants to owners of real property in the United States and
Canada that SharkBite
®
and Cash Acme
®
products, when used and installed in
accordance with the requirements set forth below, to be free from defects in
material and workmanship for the applicable Warranty Period. This Limited
Warranty is in eect for installations made after July 1, 2015 and is applicable
to product installed in the country it was purchased.
Proof of purchase is required to validate the warranty period; if proof of
purchase is not available, the warranty period shall default to the date of
manufacture for each product.
WHAT ARE THE CONDITIONS OF THIS WARRANTY?
1. All products must be installed in accordance with all then applicable
codes, good plumbing practice, in accordance with any local, state,
provincial or federal requirements, and installed in a potable water
or radiant heating application unless a non-potable water service is
specifically allowed for in the pertinent product literature.
2. The installing contractor must use construction techniques compliant
with then applicable codes to install the range of products and use the
product(s) within the design parameters specified in any installation
guidelines and technical notes for the applicable system. This shall
include field pressure testing prior to concealing with concrete or by other
means. Failure to install RWC products according to manufacturer’s
installation instruction will void all applicable warranties and may result
in severe water damage.
3. Products must not be installed in a system that may operate at
temperatures or at pressures that exceed the printed rating on the
product, packaging or installation instructions.
4. Without limiting the foregoing, this Limited Warranty does not apply
if the product failure or resulting damage is caused by: (a) evidence of
tampering, mishandling, neglect, accidental damage, freeze damage
(it is expressly understood that failure as a result of any freezing fluids
within the pipes does not constitute a defect in material or workmanship
and shall not be covered by this warranty) or unauthorized modifications
or repairs that cause damage to RWC warranted products; (b) exposure
to harmful, unauthorized, or unanticipated chemicals or substances
or corrosive water conditions; (c) exposure to ultraviolet light; (d)
faulty installation including failure to follow proper burial instructions;
(e) damage from faulty operating conditions; (f) components
not manufactured or sold by RWC; and (g) acts of nature such as
earthquakes, fire, flood or lightning.
5. Although RWC provides a plumbing system to facilitate a complete
installation, other manufacturers pipe and/or fittings may be installed in
any given installation provided manufacturing of the pipe and/or fittings
demonstrates compliance with the applicable ASTM/CSA standards,
and the product has been certified by a recognized third-party testing
agency. The RWC product in the given installation will continue to be
covered under this Limited Warranty although limits on Warranty Period
may apply. RWC will be responsible only for proven defects in material or
workmanship in RWC products. Problems in products manufactured by
another company should be reported to that manufacturer. RWC does
not warrant the integrity or workmanship of the contractor/installer.
HOW DO YOU GET SERVICE?
In order to be eligible for service under this Limited Warranty you must return
the defective product within thirty (30) days after detection of alleged failure
or defect occurring within applicable warranty period (with shipping charges
prepaid) to the original place of purchase. You also must include the model
number of the product, the original date of purchase, proof of purchase and the
nature of the problem. Products returned without shipping charges prepaid will
be refused. For questions or inquiries to the Manufacturer, in the U.S. call 1-877-
700-4242 and in Canada 1-888-820-0120.
WHAT WILL RWC DO?
If, after inspection, we find that a product covered by this limited warranty has
failed due to a defect in material or workmanship during the specified warranty
period, we will repair or replace, at our sole option, free of charge, the defective
product during normal working hours and through a place of business as
determined by RWC. This shall constitute the sole and exclusive remedy for any
defective product.
WHAT DOES THIS LIMITED WARRANTY NOT COVER?
RWC shall not be responsible for any incidental, indirect, contingent, special or
consequential damages, including without limitation, lost profits or the cost
of repairing or replacing other property which is damaged if these warranted
products do not work properly, other costs resulting from labor charges, delays,
vandalism, negligence, fouling caused by foreign material, damage from adverse
water conditions, adverse chemical environments, or any other circumstances
over which RWC has no control. This limitation applies even if RWC could have
foreseen or has been advised of the possibility of these damages. This Limited
Warranty shall be invalidated by any abuse, misuse, misapplication or improper
installation of the product.
HOW DOES STATE/PROVINCIAL LAW APPLY?
Some States/Provinces do not allow limitations on how long an implied
warranty lasts, and some States/Provinces do not allow the exclusion or
limitation of incidental or consequential damages. Therefore, the above
limitations may not apply to you. This Limited Warranty gives you the specific
legal rights, and you may have other rights that vary from State/Province
to State/Province. You should consult applicable State/Provincial laws to
determine your rights.
SO FAR AS IS CONSISTENT WITH APPLICABLE STATE/PROVINCIAL/
FEDERAL LAW, THE EXPRESS WARRANTY SET FORTH HEREIN IS THE
ONLY WARRANTY GIVEN BY RWC WITH RESPECT TO THE SharkBite
®
AND
CASH ACME
®
PRODUCTS AND RWC MAKES NO OTHER WARRANTIES,
EXPRESSED OR IMPLIED, AND HEREBY SPECIFICALLY DISCLAIMS ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Revised 07/15/2015