User's Manual

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598-1123-00
Troubleshooting
Chime does not sound:
Make sure push button and chime codes are the same (See pages 2 and 3).
Check orientation of push button and chime batteries (if applicable) (See
page 3).
Check charge of push button and chime batteries (if applicable), replace if
necessary.
Check AC power to chime.
Batteries seem OK, but the chime does not work when installed:
Do not mount chime or push button on metal or near metal studs. This
reduces the transmitter range. Use 1/4" to 1/2" (6 to 13 mm) wood shims
to move chime or push button off metal surface.
Concrete floors may reduce range. Move chime away from floor.
•Try locating chime closer to push button.
The range of the wireless chime can vary with location, temperature, and
battery condition.
Technical Service
(Do Not Send Products)
If you experience a problem, follow this guide. You may also want to visit our Web
site at: www.desatech.com. If the problem persists, call* for assistance at 1-800-
858-8501, 7:30 AM to 4:30 PM Central Time weekdays. You may also write* to:
DESA International, Inc.
P.O. Box 90004, Bowling Green, KY 42102-9004
* If contacting Technical Service, please have the following information avail-
able: Model Number, Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product
Regulatory Information
This device (6442TX, 6506RX) complies with Part 15 of the FCC Rules and
RSS-210 of Industry Canada. Operation is subject to the following two con-
ditions: (1) this device may not cause harmful interference, and (2) this de-
vice must accept any interference received, including interference that may
cause undesired operation.
The term "IC:" before the radio certification number only signifies that Industry
Canada technical specifications were met.
The user is cautioned that changes or modifications not expressly approved
by the party responsible for regulatory compliance could void the user’s au-
thority to operate the equipment.