Installation and Operating Instructions

7210267-01
SYMPTOM POSSIBLE CAUSE SOLUTION
Lights will not
come on.
1. Light switch is turned o.
2. Light bulb is loose or burned out.
3. Fuse is blown or circuit breaker is turned o.
4. Daylight turn-o is in eect.
5. Sensor not detecting movement.
6. Incorrect circuit wiring, if this is a new installation.
7. e outside air temperature is close to the same as a person’s
body heat.
8. e light has been turned “OFF” using the app.
1. Turn light switch on.
2. Check bulb and replace if burned out.
3. Replace fuse or turn circuit breaker on.
4. Recheck after dark.
5. Adjust sensitivity control.
6. Verify wiring is correct.
7. Increase the “Sensitivity” setting.
8. Use the app to set the light to “AUTO” mode.
Lights come on
in daylight.
1. e motion sensor may be installed in a relatively dark location.
2. e “Full Brite Time” in the app is set to “TEST”.
1. e xture is operating normally under these conditions.
2. Set the “Full Brite Time” in the app to the 1, 5, or 10 minute
setting.
Lights come on
for no apparent
reason.
1. e motion sensor may be sensing small animals or automobile
trac.
2. Sensitivity is set too high.
3. e “DualBrite Time” in the app is in the 3 hour, 6 hour, or
dusk-to-dawn setting.
4. e outside temperature is much warmer or cooler than a
person’s body heat (summer or winter).
5. e light xture is wired through a dimmer or timer.
1. Reduce sensitivity.
2. Reduce sensitivity.
3. e light xture is operating normally under these circumstances.
4. Reduce sensitivity.
5. Do not use a dimmer or timer to control the light xture. Replace
the dimmer or timer with a standard on/o wall switch.
Lights stay on
continuously.
1. e sensor may be picking up a heat source like an air vent,
dryer vent, or brightly painted, heat-reective surface.
2. e light has been turned “ON” using the app.
3. Light control is in “DualBrite” mode.
4. Sensitivity is set too high.
5. e light xture is wired through a dimmer or timer.
6. e light xture is on the same circuit as a motor, transformer,
or uorescent bulb.
1. Reduce sensitivity.
2. Use the app to set the light to “AUTO” or “OFF” mode.
3. Use the app to set the “DualBrite Time” to “OFF”.
4. Reduce sensitivity.
5. Do not use a dimmer or timer to control the light xture. Replace
the dimmer or timer with a standard on/o wall switch.
6. Install the light xture on a circuit without motors, transformers,
or uorescent bulbs.
Lights ash on
and o.
1. e “Full Brite Time” is in “TEST” mode and warming up.
2. Heat being reected from other objects may be aecting the
sensor.
3. A utility company has installed a Smart Meter device close
to the light xture.
1. While in “TEST” mode, the light only stays on for 5 seconds.
Set the “Full Brite Time” in the app to the 1, 5, or 10 minute
setting.
2. Reduce sensitivity.
3. e Smart Meter device can create an interference with motion
sensing lights. Relocate the light xture away from this type of
meter.
Seasonal Temperature Changes – e closer the surrounding temperature is to a person’s body heat, the less sensitive the sensor will appear. e greater
the temperature dierence, the more sensitive the sensor will appear. e SENS control might need to be readjusted toward MIN or MAX as the outside
temperature changes for the dierent seasons. is is a normal part of the light sensor’s operation.
TROUBLESHOOTING GUIDE