OPERATION, INSTALLATION AND MAINTENANCE MANUAL H E AT S I PS®TCRlIaPs®s Ii n c d(o To HrH - A U L ) HTER AT The heater that is a design feature!
IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Read all instructions before installing or using this heater. 2. This heater is hot when in use . To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, etc. and curtains at least 3 feet (0.
INSTALLATION 3 1. This equipment shall be installed only by qualified personal who are familiar with the construction and operation of the apparatus and hazard involved. 2. The heater is fitted with an electrical connection box and should be connected as a fixed installation by a licensed electrical professional in accordance with the relevant electrical code. 3. Within USA, electrical installation shall be made in accordance with the National Electrical code. 4.
Product Overview Rev B Jul12 Why choose Heatstrip® electric radiant heaters for your outdoor or hard-to-heat indoor area? As there is typically constant air movement in an outdoor or open indoor area, many conventional patio heaters rely on convection heating which works by heating the surrounding air. This can be quite impractical for these areas, as this heated air can easily blow away with natural air movement. Radiant style heaters transfer heat directly to objects through infra-red waves.
Efficient, cost effective electric heating The innovative design of the HEATSTRIP® enables comfortable and even heat dispersion from the surface with minimal operating costs. Design flexibility Four HEATSTRIP® models are available, ensuring the heating requirements of any undercover outdoor or open indoor area is possible. Brackets for direct ceiling or wall/ceiling angled mounting are supplied as standard.
Specifications - AUL MODEL POWER (WATTS) VOLTAGE (VOLTS) CURRENT (AMPS) DIMENSIONS (inches) WEIGHT (lbs) THH1500AUL 1500 120 12.2 36” x 6.5” x 2” 11 THH2400AUL 2400 240 10 53.5” x 6.5” x 2” 17.5 THH3200AUL 3200 240 13 70” x 6.5” x 2” 22 THH2400AUM 2400 208 11.3 53.5” x 6.5” x 2” 17.5 THH3200AUM 3200 208 15 70” x 6.
Spot heating principle In most outdoor or difficult-to-heat indoor applications, there are 2 options when looking at the size and quantity of the heater required. Option 1 is to comfort heat the entire area based on the total dimensions of the space, regarding of whether the entire area is being fully occupied. Option 2 is to spot heat the high use areas, such as over outdoor tables, BBQ’s, lounges, assembly lines or indoor workstation. Often it is more practical and efficient to spot heat these areas.
° The diagram to the left shows the radiant footprint of HEATSTRIP® , and is an approximate guide based on a fully enclosed, outdoor environment. This diagram shows that the maximum heat output is found directly under the heater, and the temperature decreases as you move away from the heater. It highlights the importance of maintaining recommended mounting heights, and positioning the heater directly above the area to be heated, if possible.
Selection guide Prior to selecting the exact model and quantity required for your application, please ensure the correct model heater is being used. HEATSTRIP® Classic (THH models) is a premium high temperature heater and is primarily used for outdoor rooms where there is 1,2 3 or 4 enclosed sides, with an ideal mounting height of 82” to 105” (2.1 m to 2.7m.) Ideal for hard to heat indoor applications or moist environments where an IP55 rating is required.
Table layout For the majority of outdoor applications, the most effective method is to spot heat a table or similar area. The below diagrams provides an easy selection guide for the approximate model and quantity of heaters required to heat common residential table settings. Selections are based on HEATSTRIP® Classic being mounted at 94” (2.4m) from the floor and an undercover fully enclosed outdoor area.
Installation Requirements The ideal mounting position for the HEATSTRIP®. Classic is on the ceiling, directly above the area to be heated. If this is not possible, HEATSTRIP®. can be mounted on a wall and angled downwards. In this situation, ensure the mounting height is in the range of 82” to 105” (2.1 m to 2.7m) and the table is within 98” (2.5m) of the wall. For mounting heights more than 117” (3m,) we recommend the use of the optional accessories to reduce the height of the heater to 82” to 105” (2.
Installation location —the below diagrams confirm the minimum recommended clearances. LIGHT, FAN OR SPRINKLER MUST NOT BE BELOW THE HEATER CEILING 6" Min. Wall 96" Min. 6" Min. 40" Min. 82" Min. SURFACE BELOW HEATER FLOOR Angled Wall Installation LIGHT, FAN OR SPRINKLER MUST NOT BE BELOW THE HEATER CEILING 2 1/2" Min. 40" Min. 12" Min. Wall 40" Min. 82" Min. SURFACE BELOW HEATER FLOOR Ceiling Installation LIGHT, FAN OR SPRINKLER MUST NOT BE BELOW THE HEATER CEILING 2 1/2" Min. 96" Min.
Mounting options The installation of HEATSTRIP® Classic is simple and easy with the standard mounting brackets supplied. For other more challenging locations there are a range of mounting options available - refer to below diagrams. The HEATSTRIP® Classic can be mounted directly to the ceiling, angled downwards on a wall, fitted flush with the ceiling; suspended on chains or poles; attached to beams or poles; mounted end-to-end, or 2 units together.
Standard mounting brackets The HEATSTRIP® Classic comes with a pair of standard mounting brackets. These adjustable brackets allow direct ceiling or wall mount, and come with preset angle options of parallel, 22.5° and 45°. The brackets need to be mounted onto a secure frame or wall with a minimum distance between the two brackets. The minimum distance (“B”) for each model is listed in the table below. When completing the installation, ensure all screws are tight and unit is secure.
Flush Mount Enclosure The Flush Mount Enclosure is an ideal way to neatly install the HEATSTRIP ® into a ceiling. They are available for all HEATSTRIP® Classic models, and are supplied as a one-piece unit for mounting of heaters. Flush mounting can be used with plaster or wood lined ceiling materials. An ideal mounting height is 90” - 105” (2.5m-2.7m), with a maximum ceiling height of 117” (3.0m) in an outdoor enclosed environment.
Twin mounting bracket The optional Twin Mount bracket allows for two (2) units of HEATSTRIP Classic to be mounted side-by-side, either in parallel or angled as per the diagram on the right. This is ideal for applications when a wider heat coverage is required, or when there is mounting restrictions/limitations (such as running between 2 rows of tables etc.) The Twin Mount bracket can also be used with the Extension Mount bracket and Pole Kit, to lower the units from a high ceiling.
End to end mounting bracket The end to end bracket allows multiple units to be joined in a straight line for maximum heat performance and aesthetic appeal. This is ideal for applications such as long rows of tables and assembly lines, where a constant heat coverage is required. The bracket allows for a 2” (50mm) gap between units and an opening for the power connection. As per the diagram below, units should be mounted with the power leads apart.
Suspension mount bracket The Suspension Mount bracket provides a cheap, easy and effective option for lowering the HEATSTRIP ® Classic from high ceilings. If the ceiling height is more than 118” (3.0m) is an enclosed outdoor environment, or 105” (2.7m) in an exposed site, it is recommended to lower the heaters to an ideal mounting height of 90” to 105” (2.3 m to 2.7 m). The bracket is designed to be used with chains or wires. There can be multiple chain/wire arrangement options, as per the below diagram.
Extension Mount Bracket The Extension Mount bracket allows HEATSTRIP® Classic units to be lowered from high ceilings, using rigid connections. The brackets are for use with 1” x 1” (25mm x 25mm x 1mm tube) (SHS), and can be supplied as brackets only for customising the length of the drop on site; or supplied as a complete kit with brackets, pre-cut poles and connections. The standard length options as part of the kit are 12” (300mm), 24” (600mm), 36” (900mm) and 48” (1200mm).
Safety HEATSTRIP® Classic has an IP rating of 55. This means it is safe for water ingress from all directions. The HEATSTRIP ® can be safely hosed down. HEATSTRIP® has undergone extensive testing both in laboratory conditions; in Thermofilm’s manufacturing facility in Melbourne and field trials in Australia and overseas. It has been this testing that gives the purchaser the confidence of a high quality product.
SYMPTOM REASON CHECK END USER CHECK TECHNICIAN FIX Freight damage Damaged during transport Inspect units for damage Take photos of packaging and unit and contact retailer Return to retailer for repair/ replacement Missing brackets Parts missing from box Not heating Contact retailer for replacement brackets No power to unit or unit has short circuited Check that there is power to the unit Cable is damaged Inspect cable for cuts, scratches, nicks etc.
Warranty Terms & Conditions The below Warranty Terms and Conditions apply for International Customers. Thermofilm warrants to the original owner that HEATSTRIP® Classic products will be free from defects in materials and workmanship for a period of 24 months from the date of purchase in accordance with the following warranty terms and conditions.
