User's Guide

7
User Guide
6. Warranty & After sales service
A. EXCHANGE
If you encounter any of the problems described below, please contact a dealer or
contact us for repair or exchange of the product:
- the activated (switched on) vest does not show any reaction when you place the
magnet over the sensor.
- the SDU fork sensor ashes red when you place the magnet over the round sign
during the rst 5 years of purchase.
After sales service:
Contact us via mail: [e-mail] or via telephone: [phone]
B. WARRANTY
The electronic airbag system with the option “full protection” comes with a 2 year
warranty. You can extend the warranty by 2 years if you register the product within 3
months after your purchase at my.helite.com.
7. Certications
This product is CE certied by ALIENOR CERTIFICATION (Zone du Sanital, 21 Rue
Albert Einstein CHATELLERAULT-France) notied body number 2754 according to the
protocol CRITT AMC 012. This product complies with the requirements of EU Regulation
2016/425. The EU Declaration of Conformity can be consulted on the
website www.helite.com.
The electronic card is certied by TÜV Rheinland. FCC ID: 2AXTY-1A022133.
8. Disclaimer
- Helite and its distributors refuse any responsibility for an incorrect installation or use
of the Helite SDU fork sensor.
- Helite and its distributors cannot be held responsible if the airbag does not inate.
- Every modication or incorrect use of the fork sensor can lead to a malfunctioning of
the electronic airbag system.
- Helite electronic airbag systems do not detect all accidents and falls.
- In the event of an accident or a fall, the electronic airbag system reduces the forces
transmitted to the user but does not guarantee to prevent personal injury or death.
Find all information about the use of the electronic
airbag system in the user guide delivered with your vest.