Warranty

ZWILLING J.A. HENCKELS, LLC.

270 Marble Avenue | Pleasantville, New York 10570

Tel. (914) 747-0300 | Fax (914) 747-1850

www.zwilling.com

All merchandise distributed by ZWILLING J.A. HENCKELS, LLC is fully guaranteed against defects

in material and/or craftsmanship. All merchandise claimed as “defective” must be returned for

inspection before adjustments can be decided, with consideration given to normal wear and

tear. This guarantee does not apply when damage is due to use other than the intended

purpose of the item or normal wear. Wood products (including wood handles) as they are

natural elements are not covered by warranty. Any product that is felt to be defective needs to

be returned for inspection. If there is a manufacturer’s defect ZWILLING J.A. HENCKELS, LLC will

repair or replace

PAGE 1
All merchandise distributed by ZWILLING J.A. HENCKELS, LLC is fully guaranteed against defects in material and/or craftsmanship. All merchandise claimed as “defective” must be returned for inspection before adjustments can be decided, with consideration given to normal wear and tear. This guarantee does not apply when damage is due to use other than the intended purpose of the item or normal wear. Wood products (including wood handles) as they are natural elements are not covered by warranty.