Specifications
2
Cast stone products left exposed to icy conditions may shale or crack due to the
mechanical force of water solidifying and expanding against the concrete
surface. If indoor storage of your Henri fountain, birdbath, planter, statue or
bench during cold-weather winters is not possible, you must protect it from ice
collection and exposure.
To protect your Henri cast stone fountain for sub-freezing winters, first drain the
water from all receptacles and allow them to air dry for at least a week. Then fill
the fountain bowls with absorbent material, such as blankets or burlap, to absorb
any condensation that may form inside the cover and turn to ice. Cover the entire
unit with a Henri Fountain Cover, available from your local Henri dealer or from
www.henristudio.com. Durable Henri Fountain Covers are shaped and sized for
Henri fountains, and feature a convenient bottom draw string to secure the fit. To
protect birdbaths and planters that cannot be brought indoors, set the pieces on
high ground to avoid their standing in ice, and cover.
Troubleshooting
If your fountain is properly assembled and pump is plugged in, but still not
running:
●Is electricity to receptacle activated?
Switch on electricity.
●Is GFCI receptacle switch in the “on” position”?
Switch to “on”.
●Is there sufficient water in the fountain?
Add water.
●Is restrictor clamp / flow adjustor on tubing too tight?
Loosen flow adjustor to desired level.
●Is tubing kinked at any point?
Straighten tubing for free flowing water.
●Is foreign matter obstructing the pump intake?
Clean pump intake.
●Is an air lock in the pump?
Plug and unplug the pump several times to clear the air lock.
© 2012, Stonecasters LLC
One-Year Limited Warranty
This consumer warranty extends to the original consumer purchase of any Henri
Studio brand product manufactured by Stonecasters LLC (herein referred to as
the “product”).
Warranty Duration: This product is warranted to the original consumer
purchaser for a period of one (1) year from the date of purchase.
Warranty Coverage: Stonecasters LLC warrants to the original consumer
purchaser that any product of its manufacture is free from defects in material and
workmanship. This warranty is void if the product has been damaged by
accident, unreasonable use, negligence, improper service, failure to follow the
instructions provided with the product, or other causes not arising our of defects
in material or workmanship. Stonecasters LLC is not responsible for products
cracked or damaged due to exposure to freezing temperatures. This warranty
shall not apply in any manner to parts or accessories not manufactured by
Stonecasters LLC.
Warranty Performance: During the above one year warranty period,
Stonecasters LLC shall repair or replace with a comparable model any product,
or component thereof, which may prove defective under normal use and proper
care, and which our examination shall disclose to our satisfaction to be thus
defective when the product is returned, shipping to and from freight prepaid to
Stonecasters LLC, 1250 Henri Drive, Wauconda IL 60084. Other than the
shipping requirement, no other charge will be made for repair or replacement of
in-warranty products. Stonecasters LLC recommends that you ensure the
product for value prior to shipping.
Warranty Disclaimers: Any implied warranties arising out of this sale, including
but not limited to the implied warranties of merchantability and fitness for a
particular purpose, are limited in duration to the above one year period.
Stonecasters LLC shall not be liable for loss of use of the product or other
consequential or incidental costs, expenses or damages incurred by the
consumer for any other use. Some states do not allow the exclusion or limitation
of implied warranties or consequential or incidental damages, so the above
limitations or exclusions may not apply to you.
Legal Remedies: This warranty gives you specific legal rights, and you also
have other rights which may vary from state to state.
Stonecasters LLC ● 1250 Henri Drive ● Wauconda, IL 60084
www.HenriStudio.com