Operation Manual

30/32– User Manual
2. Can I use DJ Control MP3 e2 without a computer?
No, DJ Control MP3 e2 cannot function at all without being connected to a computer.
3. Can I mix directly from audio CDs in the DJ mixing software?
Yes, you can mix audio CDs directly from your CD/DVD-ROM drive in VirtualDJ. Simply load
the CD-Audio track in your playlist on a DJ Control MP3 e2 deck, as if it were an audio file, and
you can mix it immediately.
4. Will DJ Control MP3 e2 function when connected to a USB hub?
Yes, as long as the USB hub’s power supply is connected.
5. Can I save the DJ mixes I create with DJ Control MP3 e2 in an audio file?
Yes, you can save your mix by clicking the REC button in VirtualDJ.
6. Why doesn’t DJ Control MP3 e2 have a standard 1U rack format?
DJ Control MP3 e2 has been designed for the consumer market, and most home users do not
have access to a 1U rack.
8. TECHNICAL SUPPORT
If you encounter a problem with your product, please go to http://ts.hercules.com and select your language. From there you will be able
to access various utilities (Frequently Asked Questions (FAQ), the latest versions of drivers and software) that may help to resolve your
problem. If the problem persists, you can contact the Hercules products technical support service (“Technical Support”):
In order to take advantage of technical support by email, you must first register online. The information you provide will help the agents
to resolve your problem more quickly.
By email:
Click Registration on the left-hand side of the Technical Support page and follow the on-screen instructions.
If you have already registered, fill in the Username and Password fields and then click Login.
United Kingdom
By telephone (if you do not have Internet access):
08450800942
Charged at local rate
Monday to Saturday from 8 a.m. to 7 p.m.
United States
1-866-889-5036
Free
Monday to Friday from 9 a.m. to 8 p.m.
Saturday from 8 a.m. to 2 p.m.
(Eastern Standard Time)
Monday to Friday from 6 a.m. to 5 p.m.
Saturday from 5 a.m. to 11 a.m.
(Pacific Standard Time)
Canada
1-866-889-2181
Free
Monday to Friday from 9 a.m. to 8 p.m.
Saturday from 8 a.m. to 2 p.m.
(Eastern Standard Time)
Monday to Friday from 6 a.m. to 5 p.m.
Saturday from 5 a.m. to 11 a.m.
(Pacific Standard Time)
Denmark
80887690
Free
Monday to Saturday from 9 a.m. to 8 p.m.
(English)
Sweden
0200884567
Free
Monday to Saturday from 9 a.m. to 8 p.m.
(English)
Finland
0800 913060
Free
Monday to Saturday from 10 a.m. to 9 p.m.
(English)
Hours of operation and telephone numbers are subject to change. Please visit http://ts.hercules.com for the most up-to-date
Technical Support contact information.