Operation Manual
UMPC EC-800-H20G/S
32/34 – Quick Start Guide
TECHNICAL SUPPORT
If you have trouble using your device or one of its components, please connect to the http://ts.hercules.com/fr website and select your
language. Here, you will be able to access different services (Frequently Asked Questions (FAQs), the latest versions of all available
drivers and software) that may help you solve your problem. If this fails to solve the problem, please get in touch with Hercules'
Technical Support.
Via email:
To reach our Technical Support via email, you must first register online on the http://ts.hercules.com/eng/index.php
website. The
information that you provide will help our technicians solve your problem as swiftly as possible.
Click on Online Support - FAQ, then on Visit the Technical Support website, then click on Product registration and follow the
instructions provided onscreen.
If you have already registered your product, please enter your credentials in the Username and Password fields, then click on Login.
By telephone (if you do not have Internet access):
France
0 826 09 21 03
Numéro Indigo®
(0.15 € incl. VAT/minute*)
Monday to Friday, from 1.00 PM to 5.00 PM and
6.00 PM to 10.00 PM
Saturday from 9.00 AM to 1.00 PM and 2.00 PM to
8.00 PM
Sunday from 10.00 AM to 1.00 PM and 2.00 PM to
5.00 PM
Switzerla
nd
0842 000 022
Cost of a local call
Monday to Friday, from 1.00 PM to 5.00 PM and
6.00 PM to 10.00 PM
Saturday from 9.00 AM to 1.00 PM and 2.00 PM to
8.00 PM
Sunday from 10.00 AM to 1.00 PM and 2.00 PM to
5.00 PM
Belgium
078 16 60 56
Cost of a national call
Monday to Friday, from 1.00 PM to 5.00 PM and
6.00 PM to 10.00 PM
Saturday from 9.00 AM to 1.00 PM and 2.00 PM to
8.00 PM
Sunday from 10.00 AM to 1.00 PM and 2.00 PM to
5.00 PM
* Suggested price (excl. connection costs)
Connect to the Hercules website (www.hercules.com/fr) now to download the latest versions of all available drivers and software, view
the Frequently Asked Questions (FAQs) relevant to your product and download the latest upgrades of your product's User Manual.
You can also discover the extensive range of Hercules products and download information about the forthcoming releases.