Troubleshooting Guide

12
QUICK TROUBLESHOOTING TABLE
Problem
Cause/Remedy
1. Cooler fails to work at all
1.1 Check that the unit is plugged properly.
1.2 Check the POWER switch, push it to "ON".
1.3 The TIMER switch is "OFF", turn it to "ON".
1.4 Make sure cooler is not plugged into a tripped GFIC outlet. If so
,
reset
GFCI or move to non GFCI outlet.
2. Cooler does not pump
2.1 Pump is not activated. Push the PUMP switch to "ON".
2.2 Water level is low. Fill with water and make sure pump is activated.
2.3 Be sure the pump and pump hose is clear of debris.
2.4 Pump may be defective. Replace pump.
3a. Fan does not operate
3.1 Check that unit is plugged properly.
3.2 Check the POWER switch, push it to "ON".
3.3 If connected to a GFCI outlet, check if it is tripped.
3.4 Troubleshoot rotary switch.
3b. Fan runs slow at start up
3b.1 Replace motor capacitor.
4. Louver does not operate
4.1 Louver does not move. Louver switch. Position to "ON".
4.2 Check Oscillator motor for proper placement and operation.
5. Water leakage
5.1 Check the cap of the drain assembly, make sure it tightened.
5.2 Inspect tank for cracks or breakage.
5.3 Make sure cooler is level.
5.4 Check media pads for buildup allowing water out on outside of pad
frame -- change media if needed.
5.5 If water is coming out fan, check for leaks in water distribution hoses
and/or leaks at hose connections to spreaders,
5.6 Be sure there is at least 4 inches of space for rear panel free from wall
or other obstruction. This could make the side panels release water to
airstream due to increased air velocity through the sides.
5.7 Spreaders may have scale buildup allowing water to pool and spill over
into airstream---Clean spreaders.
6a.
Oscillation does
not work
6b. Power does not start
6c. Slow in the power
6a.1 The oscillation does not work with USB plugged in.
6b.1 Check if USB plugged in, It must be unplugged for USB to start.
6c.1 There is a slow in the power when first plug into USB