Use and Care

2018 HESTAN INDOOR COOLING WARRANTY

WHAT THIS LIMITED WARRANTY COVERS

Hestan Commercial Corporation (“HCC”) warrants to the original consumer purchaser of a Hestan Indoor

Cool ing product (the “Product”) from an HCC authorized dealer that the Product is free from defective materials

or workmanship for a period of two (2) years from the date of original retail purchase or closing date for new

construction, whichever period is longer (“Limited Warranty Period”). HCC agrees to repair or replace, at

HCC’s sole option, any part or component of the Product that fails due to defective materials or workmanship

during the Limited Warranty Period. This Limited Warranty is not transferable and does not extend to anyone

beyond the original consumer purchaser (“Purchaser”). This Limited Warranty is valid only on Products

purchased and received from an HCC authorized dealer in the fty United States, the District of Columbia and

Canada. This Limited Warranty applies only to Products in non-commercial use and does not extend to

Products used in commercial applications.

HOW TO OBTAIN WARRANTY SERVICE

If the Product fails during the Limited Warranty Period for reasons covered by this Limited Warranty, the

Purchaser must immediately contact the dealer from whom the Product was purchased or HCC at

888.905.7463.

Purchaser is responsible for making the Product reasonably accessible for service or for paying the cost to

make the Product reasonably accessible for service. Service is to be provided during normal business hours

of the authorized Hestan Commercial Service Provider. To the extent Purchaser requests service outside of

the normal business hours of the authorized Hestan Commercial Service Provider, Purchaser will pay the

difference between regular rates and overtime or premium rates. Purchaser is required to pay all travel costs

for travel beyond 50 miles (one way) from the nearest authorized Hestan Commercial Service Provider.

EXTENSIONS TO TWO YEAR LIMITED WARRANTY PERIOD:

In addition to the Two-Year Limited Warranty, the following components have extended warranty coverage as

specically set forth below:

The Product’s compressor, condenser, evaporator, drier and all connecting tubing (where applicable are

warranted to be free from defects in material and workmanship under normal non-commercial use and

service for a period of ve (5) years of the original Purchaser. This excludes surface corrosion,

scratches, and discoloration which may occur during normal use and is limited to replacement of the

defective part(s), including labor, shipping and handling, as applicable.

The Product’s compressor, condenser, evaporator, drier and all connecting tubing (where applicable) are

warranted to be free from defects in material and workmanship under normal non-commercial use and

service for a period of twelve (12) years of the original Purchaser. This excludes surface corrosion,

scratches, and discoloration which may occur during normal use and is limited to replacement of the

defective part(s), with the Purchaser paying all other costs, including labor, shipping and handling, as

applicable.

WHAT THIS LIMITED WARRANTY DOES NOT COVER:

This Limited Warranty does not cover and HCC will not be responsible for and will not pay for: damage to or

defects in any Product not purchased from an HCC authorized dealer; color variations in color nishes or other

cosmetic damage; failure or damage from abuse, misuse, accident, re, natural disaster, commercial use of

the Product, or loss of electrical power or gas supply to the Product; damage from alteration, improper

installation, or improper operation of the Product; damage from improper or unauthorized repair or replacement

of any part or component of the Product; damage from service by someone other than an authorized agent or

representative of the Hestan Commercial Service Network; normal wear and tear; damage from exposure of

the Product to a corrosive atmosphere containing chlorine, uorine, or any other damaging chemicals; damage

resulting from the failure to provide normal care and maintenance to the Product; damage HCC was not

LIMITED WARRANTY