Warranty Manual

Hestan DD Pricing April 15, 2016
vi 185 Park Lane, Brisbane, CA 94005 // P 866.622.3099 // F 415.468.0667 // www.purcellmurray.com
WARRANTY
WHAT THIS LIMITED WARRANTY DOES NOT COVER:
This Limited Warranty does not cover and HCC will not be responsible for and will not pay for: damage to
or defects in any Product not purchased from an HCC authorized dealer; color variations in color finishes or
other cosmetic damage; failure or damage from abuse, misuse, accident, fire, natural disaster, commercial
use of the Product, or loss of electrical power or gas supply to the Product; damage from alteration,
improper installation, or improper operation of the Product; damage from improper or unauthorized repair
or replacement of any part or component of the Product; damage from service by someone other than an
authorized agent or representative of the Hestan Commercial Service Network; normal wear and tear;
damage from exposure of the Product to a corrosive atmosphere containing chlorine, fluorine, or any other
damaging chemicals; damage resulting from the failure to provide normal care and maintenance to the
Product; damage HCC was not notified of within the Limited Warranty Period; and incidental and consequential
damages caused by any defective material or workmanship.
ARBITRATION:
This Limited Warranty is governed by the Federal Arbitration Act. Any dispute between Purchaser and HCC
regarding or related to the Product or to this Limited Warranty shall be resolved by binding arbitration only
on an individual basis with Purchaser. Arbitration will be conducted by the American Arbitration Association
(“AAA”) in accordance with its Consumer Arbitration Rules or by JAMS. The arbitration hearing shall be
before one arbitrator appointed by the AAA or JAMS. The arbitrator shall not conduct class arbitration and
Purchaser shall not bring any claims against HCC in a representative capacity on behalf of others.
LIMITATION OF LIABILITY:
This Limited Warranty is the final, complete and exclusive agreement between HCC and Purchaser regarding
the Product. 
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE. NO
WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY AFTER
THE LIMITED WARRANTY PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTY
GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING
ON HCC. HCC ASSUMES NO RESPONSIBILITY THAT THE PRODUCT WILL BE FIT FOR ANY PARTICULAR
PURPOSE, EXCEPT AS OTHERWISE PROVIDED BY APPLICABLE LAW.
HCC SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR
OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED
BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON
WHICH THE CLAIM IS BASED, AND EVEN IF HCC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. NO RECOVERY OF ANY KIND AGAINST HCC SHALL BE GREATER IN AMOUNT THAN THE
PURCHASE PRICE OF THE PRODUCT.
WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR
INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE
USE, MISUSE OR INABILITY TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF
HCC. THIS LIMITED WARRANTY STATES YOUR EXCLUSIVE REMEDY.