Manualshelf

Use and Care Manual

ManualsBrandsHestan ManualsBarbecue55 Inch Freestanding Grill with 653 sq. in. Grilling Area, 2 Trellis Burners, 1 Sear Burner, Double Side Burners, Rotisserie, 119,000 BTU, Horizon Spring Assisted Hood, Warming Rack, Temperature Gauge and One-Push Ignition: Natural Gas / Citra
41424344454647484950
©2019 Hestan Commercial Corporation
40
EN
SERVICE
All warranty and non-warranty repairs should be performed by qualified service personnel. To
locate an authorized service agent in your area, contact your Hestan dealer, local representative,
or the manufacturer. Before you call, please have the model number and serial number
information ready. This information is shown on the rating sticker affixed to the underside of
the drip tray of your appliance.
Hestan Commercial Corporation
3375 E. La Palma Avenue
Anaheim, CA 92806
(888) 905-7463
PARTS LIST
Please visit the Hestan website to access the parts list for your Hestan Outdoor product:
www.hestanhome.com.
LIMITED WARRANTY
WHAT THIS LIMITED WARRANTY COVERS
Hestan Commercial Corporation (“HCC”) warrants to the original consumer purchaser of a
Hestan outdoor gas product (the “Product”) from an HCC authorized dealer that the Product
is free from defective materials or workmanship for a period of one (1) year from the date of
original retail purchase or closing date for new construction, whichever period is longer (“Limited
Warranty Period”). HCC agrees to repair or replace, at HCC’s sole option, any part or component
of the Product that fails due to defective materials or workmanship during the Limited Warranty
Period. This Limited Warranty is not transferable and does not extend to anyone beyond the
original consumer purchaser (“Purchaser”). This Limited Warranty is valid only on Products
purchased and received from an HCC authorized dealer in the fifty United States, the District of
Columbia and Canada. This Limited Warranty applies only to Products in non-commercial use
and does not extend to Products used in commercial applications.
HOW TO OBTAIN WARRANTY SERVICE
If the Product fails during the Limited Warranty Period for reasons covered by this Limited
Warranty, the Purchaser must immediately contact the dealer from whom the Product was
purchased or HCC at 888.905.7463.
Purchaser is responsible for making the Product reasonably accessible for service or for paying
the cost to make the Product reasonably accessible for service. Service is to be provided during
normal business hours of the authorized Hestan Commercial Service Provider. To the extent
Purchaser requests service outside of the normal business hours of the authorized Hestan
Commercial Service Provider, Purchaser will pay the difference between regular rates and
overtime or premium rates. Purchaser is required to pay all travel costs for travel beyond 50 miles
(one way) from the nearest authorized Hestan Commercial Service Provider.