Use and Care Manual

©2018 Hestan Commercial Corporation
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LIMITED WARRANTY
WHAT THIS LIMITED WARRANTY COVERS
Hestan Commercial Corporation (“HCC”) warrants to the original consumer purchaser of a Hestan Indoor
Dishwasher product (the “Product”) from an HCC authorized dealer that the Product is free from defective
materials or workmanship for a period of two (2 ) years from the date of original retail purchase or closing date
for new construction, whichever period is longer (“Limited Warranty Period”). HCC agrees to repair or replace,
at HCC’s sole option, any part or component of the Product that fails due to defective materials or
workmanship during the Limited Warranty Period. This Limited Warranty is not transferable and does not
extend to anyone beyond the original consumer purchaser (“Purchaser”). This Limited Warranty is valid only
on Products purchased and received from an HCC authorized dealer in the fty United States, the District of
Columbia and Canada. This Limited Warranty applies only to Products in non-commercial use and does not
extend to Products used in commercial applications.
HOW TO OBTAIN WARRANTY SERVICE
If the Product fails during the Limited Warranty Period for reasons covered by this Limited Warranty, the
Purchaser must immediately contact the dealer from whom the Product was purchased or HCC at
888.905.7463.
Purchaser is responsible for making the Product reasonably accessible for service or for paying the cost to
make the Product reasonably accessible for service. Service is to be provided during normal business hours
of the authorized Hestan Commercial Service Provider. To the extent Purchaser requests service outside of
the normal business hours of the authorized Hestan Commercial Service Provider, Purchaser will pay the
difference between regular rates and overtime or premium rates. Purchaser is required to pay all travel costs
for travel beyond 50 miles (one way) from the nearest authorized Hestan Commercial Service Provider.
EXTENSIONS TO TWO YEAR LIMITED WARRANTY PERIOD:
In addition to the Two-Year Limited Warranty, the following components have extended warranty coverage as
specically set forth below:
The Product’s microprocessor or printed circuit board; and racks (does not include rack components),
(where applicable) are warranted to be free from defects in material and workmanship under normal non-
commercial use and service for a period of ve (5 ) years of the original Purchaser. This excludes surface
corrosion, scratches, and discoloration which may occur during normal use and is limited to replacement
of the defective part(s), with the Purchaser paying all other costs, including labor, shipping and handling,
as applicable.
The Product’s inner tub liner is warranted to be free from defects in material and workmanship under normal
non -commercial use and service from rust through for the lifetime of the original Purchaser. This
excludes surface corrosion, scratches, and discoloration which may occur during normal use and is
limited to re placement of the defective part, with the Purchaser paying all other costs, including labor,
shipping and handling, as applicable.
WHAT THIS LIMITED WARRANTY DOES NOT COVER:
This Limited Warranty does not cover and HCC will not be responsible for and will not pay for: damage to or
defects in any Product not purchased from an HCC authorized dealer; color variations in color nishes or other
cosmetic damage; failure or damage from abuse, misuse, accident, re, natural disaster, commercial use of
the Product, or loss of electrical power or gas supply to the Product; damage from alteration, improper
installation, or improper operation of the Product; damage from improper or unauthorized repair or replacement
of any part or component of the Product; damage from service by someone other than an authorized agent or
representative of the Hestan Commercial Service Network; normal wear and tear; damage from exposure of
the Product to a corrosive atmosphere containing chlorine, uorine, or any other damaging chemicals; damage
resulting from the failure to provide normal care and maintenance to the Product; damage HCC was not
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