Specification Sheet

QuickSpecs
HPE ProLiant DL360 Gen10 Server
Service and Support
Page
21
Other related Services
HPE Server Hardware Installation
Provides for the basic hardware installation of HPE branded servers, storage devices and networking options to assist you in
bringing your new hardware into operation in a timely and professional manner.
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HPE Installation and Startup Service
Provides for the installation of your HPE hardware according to product specifications including options. The HPE service delivery
technician will connect the product to a LAN as appropriate and enable remote support to allow for automatic case creation for
hardware failures. Installation and start up services also includes the installation of one supported operating system type (Windows®
or Linux).
HPE Datacenter Care service
HPE Datacenter Care helps improve IT stability and security, increase the value of IT, and enable agility and innovation. It is a
structured framework of repeatable, tested, and globally available services “building blocks.” You can deploy, operate, and evolve
your datacenter wherever you are on your IT journey. With HPE Datacenter Care, you benefit from a personalized relationship with
HPE via a single point of accountability for HPE and others’ products.
For more information, visit http://www.hpe.com/services/datacentercare
HPE GreenLake Flex Capacity
With HPE GreenLake Flex Capacity, you get the speed, scalability, and economics of the public cloud in the privacy of your data
center. Gain the advantages of the public cloud—consumption-based payment, rapid scalability without worrying about capacity
constraints. Reduce the “heavy lifting” needed to operate a data center. And retain the advantages that IT provides the business
(i.e., control, security). Deliver the right user experience, choose the right technology for the business, manage privacy and
compliance, and manage the cost of IT. And, you have the option to use the public cloud when needed.
DC for Hyperscale
Datacenter Care for Hyperscale is available for Service Providers and HPC customers who use a scale out approach to computing
with a high volume homogenous infrastructure and resilient architecture can take advantage of this environment support tailor
ed to
their operating model.
HPE Factory Express for Servers and storage
HPE Factory Express offers configuration, customization, integration and deployment services for HPE servers and storage
products. Customers can choose how their factory solutions are built, tested, integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex configuration and design services as
well as individual factory services, such as image loading, asset tagging, and custom packaging. HPE products supported through
Factory Express include a wide array of servers and storage: HPE Integrity, HPE ProLiant, HPE Apollo, HPE ProLiant Server Blades,
HPE BladeSystem, HPE 9000 servers as well as the MSAxxxx3PAR suite, XP, rackable tape libraries and configurable network
switches.
HPE Service Credits
HPE Service Credits offers flexible services and technical skills to meet your changing IT demands. With a menu of service that is
tailored to suit your needs, you get additional resources and specialist skills to help you maintain peak performance of your IT.
Offered as annual credits, you can plan your budgets while proactively responding to your dynamic business.
HPE Education Services
Keep your IT staff trained making sure they have the right skills to deliver on your business outcomes. Book on a class today and
learn how to get the most from your technology investment.
http://www.hpe.com/ww/learn