User Guide SUMMARY This guide provides technical specifications and information about monitor features, setting up the monitor, and using the monitor.
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About this guide This guide provides technical specifications and information about monitor features, setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
iv About this guide
Table of contents 1 Getting started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 More HP resources .................................................................................................................................................
4 Maintaining the monitor .............................................................................................................................. 22 Maintenance guidelines ....................................................................................................................................... 22 Cleaning the monitor ......................................................................................................................... 22 Shipping the monitor ...........................
1 Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information A power cord is included with the monitor. If you use another cord, use only a power source and connection appropriate for this monitor. For information about the correct power cord set to use with the monitor, see the Product Notices provided in your documentation kit.
Table 1-1 Additional information Resource Contents Setup Instructions Overview of monitor setup and features HP support For HP support or to resolve a hardware or software problem, go to http://www.hp.com/support, and follow the instructions to find your product. – or – Type support in the taskbar search box, and then select HP Support Assistant. Then select Support. – or – Select the question mark icon in the taskbar search box. Then select Support.
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Front components To identify the power button on the front of the monitor, use this illustration. Rear components To identify the components on the rear of the monitor, use this illustration and table. Table 1-2 Rear components and their descriptions Component 4 Description (1) OSD control Activates the OSD buttons so that the button labels appear on the right side of the screen. (2) Security cable slot Connects an optional security cable.
Table 1-2 Rear components and their descriptions (continued) Component Description (7) DisplayPort connector OUT Connects the DisplayPort cable from the monitor to a secondary monitor. (8) USB Type-B port (upstream) Connects the USB Type-B cable to a source device such as a computer. This port enables the USB Type-A ports to perform their functions. (9) USB port Connects a USB cable to a peripheral device, such as a keyboard, mouse, or USB hard drive.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and to prevent damage to the control buttons, position the monitor facedown on a flat surface covered with protective sheet foam or a nonabrasive cloth. Attaching the monitor stand Correctly attaching your monitor stand is critical for safe use. This section describes how to safely attach a stand. TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might cause interfering reflections. 1.
Mounting the monitor head To attach your monitor to a wall using a swing arm or other mounting fixture, follow the steps in this section to safely and securely connect your monitor. IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a thirdparty mounting solution to the monitor head, use four 4 mm, 0.7 pitch, and 10 mm long screws. Longer screws might damage the monitor.
3. Align the VESA mounting plate with the two VESA screw holes (3), and then tighten the screws (4). 4. To attach the monitor head to a swing arm or other mounting device, insert four mounting screws through the holes on the mounting device and into the VESA screw holes on the back of the monitor head. IMPORTANT: If these instructions do not apply to your device, then follow the mounting device manufacturer’s instructions when mounting the monitor to a wall or swing arm.
2. Route the signal cable and power cable through the cable routing fixture on the monitor stand. 3. Connect a video cable. NOTE: The monitor automatically determines which inputs have valid video signals. To select any input, open the OSD menu and select Input. ● Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of the monitor and the other end to the DisplayPort connector on the source device.
● 4. Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to the HDMI port on the source device. Connect a USB cable. ● Connect one end of a USB Type-A to USB Type-B cable to the USB Type-B port on the rear of the monitor and the other end to a USB port on the source device. NOTE: You must connect a USB Type-B cable from the source device (computer or laptop) to the rear of the monitor to enable the USB Type-A ports on the monitor.
5. Connect one end of the power cord to the power connector on the rear of the monitor and the other end to a grounded AC outlet. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times. Disconnect power from the equipment by unplugging the power cord from the AC outlet.
Table 1-3 USB port locations USB Ports (1) USB Type-A ports (2) USB Type-B port from computer (3) USB Type-A ports Adjusting the monitor To support an ergonomic work space, your monitor offers the adjustment options outlined in this section. WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users.
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined might be more comfortable for users with corrective lenses. Reposition your monitor as you adjust your working posture throughout the work day. 3. Swivel the monitor head to the left or right for the best viewing angle. 4.
b. Pivot the monitor clockwise 90° from landscape to portrait orientation (2). IMPORTANT: If the monitor is not in full height and full tilt position when pivoting, the bottom right corner of the monitor panel will come in contact with the base and potentially cause damage to the monitor. If you are adding an optional speaker bar to the monitor, install it after pivoting the monitor.
HP watermark and image retention policy Some monitors are designed with In-Plane Switching (IPS) display technology, which provides ultra-wide viewing angles and advanced image quality. Though suitable for many applications, this panel technology is not suitable for static, stationary, or fixed images for long periods of time, unless you use screen savers. Applications with static images can include camera surveillance, video games, marketing logos, and templates.
2 Using the monitor This chapter describes how to use your monitor and its features, including software and utilities, the OSD menu, and power modes. Downloading software and utilities You can download and install these files from HP Support. ● INF (Information) file ● ICM (Image Color Matching) files To download the files: 1. Go to http://www.hp.com/support. 2. Select Software and Drivers. 3. Select your product type. 4.
1. If the monitor is not already on, press the power button to turn on the monitor. 2. Press the center of the OSD controller. 3. Move the controller up, down, left, or right to navigate menu choices. Press the center of the controller to make a selection. The following table lists possible menu selections in the OSD main menu. It includes descriptions for each setting and its impacts on your monitor's appearance or performance.
Upon entering this reduced power state (Auto-Sleep mode), the monitor screen is blanked, the backlight turns off, and the power light turns amber. The monitor draws less than 0.5 W of power when in this reduced power state. The monitor wakes from Auto-Sleep mode when the computer sends an active signal to the monitor (for example, when you activate the mouse or keyboard). To disable Auto-Sleep Mode in the OSD: 1. Press the center of the OSD controller to open the OSD. 2. In the OSD, select Power. 3.
1. Be sure that DisplayPort is your primary video input. 2. Add a second monitor by connecting a DisplayPort cable between the DisplayPort OUT connector on the primary monitor and the DisplayPort connector on a secondary monitor. NOTE: You can connect up to four additional monitors. All but the final monitor in the chain must support DisplayPort multistreaming. For example when daisy-chaining four monitors, three of the four daisy-chained monitors need to have DisplayPort and DisplayPort OUT connectors.
3 Support and troubleshooting If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in this section. Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. Table 3-1 Common issues and solutions Issues Possible cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Monitor is off. Press the monitor power button.
Button lockouts The button lockout function is available only when the monitor is on, an active signal is displayed, and the OSD menu is closed. Pressing and holding down the center of the OSD controller for 10 seconds disables that button. You can re-enable the button by holding it down again for 10 seconds.
4 Maintaining the monitor Properly maintained, your monitor can run for many years. These instructions provide steps you can perform to keep your monitor in the best condition. Maintenance guidelines Follow these instructions to enhance the performance and extend the life of the monitor. ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions.
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It can run behind the bezel and damage the electronics. The cloth should be moist, but not wet. Water dripping into the ventilation openings or other points of entry can cause damage to the monitor. Allow the monitor to air-dry before use. 5. After you remove the dirt and debris, you can also clean the surfaces with a disinfectant.
A Technical specifications This section contains technical specifications for the physical aspects of your monitor, such as the weight and viewing dimensions, as well as required environmental operating conditions and power source ranges. All specifications represent the typical specifications provided by HP component manufacturers; actual performance can vary either higher or lower. NOTE: For the latest specifications or additional specifications for this product, go to http://www.hp.
61 cm (24 in) model specifications This section provides specifications for your monitor. Table A-2 Technical specifications Specification Measurement Display 61 cm Type IPS Viewable image size 61 cm diagonal 24 in diagonal Maximum weight (unpacked) 5.3 kg 11.7 lbs Height (highest position) 52.14 cm 20.53 in Height (lowest position) 37.14 cm 14.62 in Depth 19.5 cm 7.68 in Width 53.17 cm 20.
Table A-3 Technical specifications (continued) Specification Measurement Depth 20.5 cm 8.07 in Width 61.23 cm 24.
61 cm (24 in) model This section provides preset display resolutions and preset timing resolutions. Table A-5 Preset display resolutions Preset Pixel format Horz freq (kHz) Vert freq (Hz) 1 640 × 480 31.469 59.940 2 800 × 600 37.879 60.317 3 1024 × 768 48.363 60.004 4 1280 × 720 45.000 60.000 5 1280 × 800 49.702 59.810 6 1280 × 1024 63.981 60.020 7 1440 × 900 55.935 59.887 8 1600 × 900 60.000 60.000 9 1600 × 1200 75.000 60.000 10 1680 × 1050 65.290 59.
60.5 cm (23.8 in) model high-definition video formats This section provides high-definition video formats. Table A-7 High-definition video formats Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz) 1 480p 720 × 480 31.469 59.94 2 576p 720 × 576 31.25 50 3 720p50 1280 × 720 37.5 50 4 720p60 1280 × 720 45 60 5 1080p50 1920 × 1080 56.25 50 6 1080p60 1920 × 1080 67.
Table A-9 High-definition video formats (continued) Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz) 8 1080p60 1920 × 1080 67.500 60 9 1080i50 1920 × 1080 28.125 50 10 1080p50 1920 × 1080 56.250 50 Energy saver feature This monitor supports a reduced power state (power saver mode). The reduced power state is initiated if the monitor detects the absence of either the horizontal sync signal or the vertical sync signal.
B Accessibility HP's goal is to design, produce, and market products, services, and information that everyone everywhere can use, either on a stand-alone basis or with appropriate third-party assistive technology (AT) devices or applications. HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does.
International Association of Accessibility Professionals (IAAP) IAAP is a not-for-profit association focused on advancing the accessibility profession through networking, education, and certification. The objective is to help accessibility professionals develop and advance their careers and to better enable organizations to integrate accessibility into their products and infrastructure. As a founding member, HP joined to participate with other organizations to advance the field of accessibility.
If you need additional support with the accessibility features on your HP product, see Contacting support on page 34.
● Understandable (by addressing readability, predictability, and input assistance) ● Robust (for instance, by addressing compatibility with assistive technologies) Legislation and regulations Accessibility of IT and information has become an area of increasing legislative importance. These links provide information about key legislation, regulations, and standards.
● California State University, Northridge, Center on Disabilities (CSUN) ● University of Wisconsin - Madison, Trace Center ● University of Minnesota computer accommodations program Other disability resources Many resources, including these examples, provide information about disabilities and age-related limitations.
