HP LaserJet Enterprise M406, M407 User Guide www.hp.com/support/ljM406 www.hp.
HP LaserJet Enterprise M406, M407 User Guide SUMMARY This guide provides configuration, use, warranty, safety and environmental information.
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Table of contents 1 Printer overview ..........................................................................................................................................................................................1 Warning icons..........................................................................................................................................................................................1 Potential shock hazard................................................................
Customer self-repair parts........................................................................................................................................................ 33 Configure the HP toner-cartridge-protection supply settings ..................................................................................................... 33 Introduction.........................................................................................................................................................
Introduction................................................................................................................................................................................. 61 How to access the HP Embedded Web Server (EWS) ........................................................................................................... 62 HP Embedded Web Server features..................................................................................................................................
13.D1, 13.D3 jam error in the duplexer ................................................................................................................................113 13.E1 jam error in the output bin ..........................................................................................................................................116 Resolving mono print quality problems ...............................................................................................................................
Lithuania ....................................................................................................................................................................................146 Estonia .......................................................................................................................................................................................146 HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement .....................................
Regulatory statements ....................................................................................................................................................................159 Regulatory model identification numbers............................................................................................................................159 European Union & United Kingdom Regulatory Notice......................................................................................................
1 Printer overview Review the location of features on the printer, the physical and technical specifications of the printer, and where to locate setup information. The following information is correct at the time of publication. For current information, see http://www.hp.com/ support/ljM406 or http://www.hp.
● Caution: Sharp edge in close proximity ● Warning Potential shock hazard Review this important safety information. 2 ● Read and understand these safety statements to avoid an electrical shock hazard. ● Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. ● Read and understand all instructions in the user guide. ● Observe all warnings and instructions marked on the product.
Printer views Identify certain parts of the printer and the control panel. Printer front view Identify the parts on the front of the printer. Figure 1-1 Printer front view 8 1 7 6 2 1 5 2 4 3 Number Description 1 2.
Figure 1-2 Printer rear view 8 1 7 2 6 3 5 4 Number Description 1 USB port for job storage or connecting accessories NOTE: This port might be covered. 2 USB port for direct connection to a computer 3 Ethernet port 4 Power connection 5 Tray 3 (optional) NOTE: 6 Tray 3 extends when legal-size or A4-size paper is loaded. Dust cover for Tray 2 NOTE: Dust cover flips up when legal-size or A4-size paper is loaded.
Figure 1-3 Control panel view 1 2 3 19 4 5 6 7 8 18 9 10 11 12 16 17 15 14 13 Item Control Description 1 Reset button Select the Reset button to clear changes, release the printer from a paused state, display hidden errors, and restore the default settings (including the language and keyboard layout). 2 Sign In or Sign Out button Select the Sign In button to open the Sign In screen. Select the Sign Out button to sign out of the printer.
Item Control Description 5 Information button Select the Information button to access a screen that provides access to several types of printer information. Select the buttons at the bottom of the screen for the following information: ● Display Language: Change the language setting for the current user session. ● Sleep Mode: Place the printer into sleep mode. ● Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or other device with Wi-Fi.
Printer specifications Determine the specifications for your printer model. Technical specifications Review the technical specifications for the printer. See http://www.hp.com/support/ljM406 or http://www.hp.com/support/ljM407 for current information.
Table 1-4 Other specifications (continued) Other features M406dn M407dn HP USB Universal Card Reader Optional Optional HP LEGIC Card Reader Optional Optional 4 GB embedded Multi-Media Controller (eMMC) 2.7-in color non-touch control panel with 10-key keypad HP Trusted Platform Module for encrypting all data that passes through the printer Supported operating systems Use the following information to ensure printer compatibility with your computer operating system.
Table 1-5 Supported operating systems and print drivers (continued) Operating system Print driver (for Windows, or the installer on the web for macOS) Windows Server 2019, 64-bit The PCL 6 printer-specific print driver is available for download from the printer-support website. Download the driver, and then use the Microsoft Add Printer Wizard to install it. macOS 10.13 High Sierra, macOS 10.14 Mojave, macOS 10.15 Catalina Download HP Easy Start from 123.hp.
● AirPrint ● Android Printing ● HP Roam Printer dimensions Make sure your printer environment is large enough to accommodate the printer. Figure 1-4 Dimensions for the M406, M407 models 1 1 2 2 3 3 2 Table 1-7 Dimensions for the M406, M407 models 10 Measurement Printer fully closed Printer fully opened 1. Width 381 mm (15 in) 381 mm (15 in) 2. Height 220 mm (8.7 in) 241 mm (9.5 in) 3. Depth 357 mm (14 in) 781 mm (30.8 in) Weight (with cartridge) 8.5 kg (18.74 lb) 8.5 kg (18.
Figure 1-5 Dimensions for the optional 550-sheet tray 1 1 2 2 3 3 3 3 Table 1-8 Dimensions for the optional 550-sheet tray Measurement Tray fully closed Tray fully opened 1. Width 381 mm (15 in) 381 mm (15 in) 2. Height 131 mm (5.1 in) 131 mm (5.1 in) 3. Depth 357 mm (14 in) 781 mm (30.8 in) Weight 3.7 kg (8.2 lb) 3.7 kg (8.
Table 1-9 Dimensions for the printer with the optional 550-sheet tray (continued) Measurement Printer fully closed Printer fully opened 3. Depth 357 mm (14 in) 781 mm (30.8 in) Weight (with cartridge) 12.2 kg (26.9 lb) 12.2 kg (26.9 lb) Power consumption Review the power consumption for each printer status or function. Table 1-10 Power consumption (average, in watts) Printing Ready Sleep Auto-Off/Manual-On Manual Off 531 W 8.1 W 1.2 W 0.07 W 0.
Operating-environment range In order to operate properly, the printer must be in an environment that meets certain specifications. Table 1-14 Operating-environment specifications Environment Recommended Storage Temperature 15° to 27°C (59° to 80.6°F) 10° to 32.5°C (50° to 90.5°F) Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH Printer hardware setup and software installation For basic setup instructions, see the Hardware Installation Guide that came with the printer.
14 Chapter 1 Printer overview
2 Paper trays Discover how to load and use the paper trays, including how to load special items such as envelopes and labels. The following information is correct at the time of publication. For current information, see http://www.hp.com/ support/ljM406 or http://www.hp.com/support/ljM407.
16 1. Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down. 2. Slide out the tray extension. 3. For long paper, flip out the tray extension to support the paper.
4. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size. 5. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum height indicators. For information about how to orient the paper, see Tray 1 paper orientation on page 18.
6. Press down on the tab on the right paper guide, and then adjust the paper guides so that they lightly touch the paper stack but do not bend the paper. 7. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray. Tray 1 paper orientation When using paper that requires a specific orientation, load it according to the information in the following table.
Table 2-1 Tray 1 paper orientation (continued) Paper type Output How to load paper 321 Load paper to Tray 2 Review the following information about loading paper to Tray 2. Load Paper Tray 2 Follow these steps to load paper in Tray 2. This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper. 1. Open Tray 2.
2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the guides to the size of the paper being used. 3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the front of the tray. NOTE: When loaded with legal-size paper, Tray 2 extends from the front of the printer approximately (2 in)51 mm. 4. Load the paper into the tray. For information about how to orient the paper, see Tray 2 paper orientation on page 21.
5. Make sure that the paper stack is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. 6. After making sure that the paper stack is below the tray full indicator, close the tray. NOTE: When loaded with legal-size paper, Tray 2 does not close all of the way. 7.
Table 2-2 Tray 2 paper orientation (continued) Paper type Output How to load paper 1 123 2 Letterhead or preprinted 2-sided printing Face-up Top edge toward the front of the tray 1 2 12 3 3 Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
c. 3. Alternative Letterhead Mode Select On. Load paper to Tray 3 (optional accessory) Review the following information about loading paper to Tray 3. Load paper Tray 3 This tray holds up to 550 sheets of 75 g/m2 (20 lb) paper. CAUTION: Do not print envelopes, labels, or unsupported sizes of paper from Tray 3. Print these types of paper only from Tray 1. 1. Pull the tray out and lift up slightly to remove it completely from the printer. NOTE: Do not open this tray while it is in use. 1 2 3 2.
3. Adjust the paper-length guide by squeezing the adjustment latch and sliding the guides to the size of the paper being used. A4 11 B5 3 4. Load paper into the tray. For information about how to orient the paper, see Tray 3 paper orientation on page 25. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray.
5. Slide the tray completely into the printer. 1 2 3 6. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed from the tray. Tray 3 paper orientation When using paper that requires a specific orientation, load it according to the information in the following table.
Table 2-3 Tray 3 paper orientation (continued) Paper type Output How to load paper 1 2 12 3 3 Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Print envelopes To print envelopes, follow these steps. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. 3. Click or tap the Paper/Quality tab. 4. In the Paper size drop-down list, select the correct size for the envelopes. 5. In the Paper type drop-down list, select Envelope. 6.
Manually feed labels Use the manual feed mode to print sheets of labels. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8.1 Start screen app, select Devices, select Print, and then select the printer.
Table 2-5 Label orientation Tray How to load Label orientation 29
30 Chapter 2 Paper trays
3 Supplies, accessories, and parts Order supplies or accessories, replace the toner cartridges, or remove and replace another part. The following information is correct at the time of publication. For current information, see http://www.hp.com/ support/ljM406 or http://www.hp.com/support/ljM407.
Table 3-2 Supplies - For distribution in North America and Latin America only Item Description Cartridge number Part number HP 58A Black Original LaserJet Toner Cartridge Standard-capacity replacement black toner cartridge 58A CF258A HP 58X High Yield Black Original LaserJet Toner Cartridge High-capacity replacement black toner cartridge 58X CF258X Table 3-3 Supplies - For distribution in Europe, Middle East, Russia, CIS, and Africa only Item Description Cartridge number Part number HP 59A B
Customer self-repair parts Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. NOTE: More information about the CSR program and benefits can be found at www.hp.com/go/csr-support and www.hp.com/go/csr-faq. Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider.
● Cartridge Protection: This feature permanently associates toner cartridges with a specific printer, or fleet of printers, so they cannot be used in other printers. Protecting cartridges protects your investment. When this feature is enabled, if someone attempts to transfer a protected cartridge from the original printer into an unauthorized printer, that printer will not print with the protected cartridge.
1. Open the HP Embedded Web Server (EWS): a. On the printer control panel, press the Information button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name. b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
Table 3-8 Cartridge Policy control panel error messages Error message Description Recommended action 10.0X.30 Unauthorized Cartridge The administrator has configured this printer to use only genuine HP supplies that are still under warranty. The cartridge must be replaced to continue printing. Replace the cartridge with a genuine HP toner cartridge. If you believe you purchased a genuine HP supply, visit www.hp.
b. 3. Cartridge Protection Select Off. Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature From the EWS, a network administrator can enable the Cartridge Protection feature. This protects the cartridges associated with the printer from being stolen and used in other printers. 1. Open the HP Embedded Web Server (EWS): a. On the printer control panel, press the Information button, and then use the arrow keys to select the Ethernet menu.
2. Open the Copy/Print tab. 3. From the left navigation pane, select Manage Supplies. 4. In the Supply Settings area, select Off from the Cartridge Protection drop-down list. 5. Click the Apply button to save the changes. Troubleshoot Cartridge Protection control panel error messages Review the recommended actions for Cartridge Protection error messages. Table 3-9 Cartridge Protection control panel error messages Error message Description Recommended action 10.0X.
Table 3-11 Supplies - For distribution in Europe, Middle East, Russia, CIS, and Africa only Item Description Cartridge number Part number HP 59A Black Original LaserJet Toner Cartridge Standard-capacity replacement black toner cartridge 59A CF259A HP 59X High Yield Black Original LaserJet Toner Cartridge High-capacity replacement black toner cartridge 59X CF259X Table 3-12 Supplies - For distribution in Asia Pacific Countries/Regions (except China and India) only Item Description Cartridge num
Number Description 1 Memory chip 2 Imaging drum CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems. CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner cartridges is in the toner-cartridge box. Remove and replace the cartridge Follow these steps to replace the toner cartridge.
2. Open the front door. 3. Remove the used toner cartridge from the printer. 4. Remove the new toner cartridge package from the box, and then pull the release tab on the packaging.
5. Remove the toner cartridge from the opened packaging shell. Place the used toner cartridge in the shell for recycling. 6. Holding the toner cartridge on both ends, gently rock the cartridge end to end to distribute the toner evenly inside the cartridge. 7. Align the toner cartridge with the tracks inside the printer, and install the toner cartridge until it is firmly seated.
8. Close the front door.
44 Chapter 3 Supplies, accessories, and parts
4 Print Print using the software, or print from a mobile device or USB flash drive. The following information is correct at the time of publication. For current information, see http://www.hp.com/ support/ljM406 or http://www.hp.com/support/ljM407.
3. Click the tabs in the print driver to configure the available options. For example, set the paper orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab. 4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen. 5. Click the Print button to print the job.
3. Click the Finishing tab. 4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog. 5. In the Print dialog, click Print to print the first side of the job. 6. Retrieve the printed stack from the output bin, and place it in Tray 1. 7. If prompted, select the appropriate control panel button to continue.
● Windows 10: Select Print, and then select the printer. ● Windows 8.1 or 8: Select Devices, select Print, and then select the printer. For the HP PCL 6 driver, the HP AiO Printer Remote application downloads additional driver features when More settings is selected. 3. Click the Paper/Quality tab. 4. Select the paper type from the Paper type drop-down list. 5. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job.
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings. NOTE: The name of the item varies for different software programs. 4. Click the Print button. Automatically print on both sides (macOS) If your printer has an automatic duplexer installed, you can automatically print on both sides of the paper. Use a paper size and type supported by the duplexer. NOTE: This information applies to printers that include an automatic duplexer.
Print multiple pages per sheet (macOS) When you print from a software application using the Print option, you can select an option to print multiple pages on a single sheet of paper. For example, you might want to do this if you are printing a very large document and want to save paper. 1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then click the Layout menu. NOTE: The name of the item varies for different software programs.
● Select the page orientation ● Create a booklet ● Scale a document to fit a specific paper size ● Print the first or last pages of the document on different paper ● Print watermarks on a document Store print jobs on the printer to print later or print privately Store print jobs in the printer memory for printing at a later time. Introduction The following information provides procedures for creating and printing documents that are stored on the USB flash drive.
● 5. Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job-storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identification number (PIN) to the job, the person who prints the job must provide the required PIN at the control panel. If you encrypt the job, the person who prints the job must provide the required password at the control panel.
● Replace Existing File: Overwrite the existing stored job with the new one. 6. If you selected the Stored Job or Personal Job option in the Mode drop-down list, you can protect the job with a PIN. Type a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the printer prompts them to enter this PIN. 7. Click the Print button to process the job. Print a stored job Use the following procedure to print a job that is stored in the printer memory. 1.
c. Temporary Job Storage Limit 3. Use the keypad to enter the number of jobs that the printer stores. 4. Select OK or Done to save the setting. Information sent to printer for Job Accounting purposes Printing jobs sent from drivers on the client (e.g., PC) may send personally identifiable information to HP’s Printing and Imaging devices.
c. 3. Status Select On, and then select OK to enable wireless printing. Change the Wi-Fi Direct name Change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS). NOTE: In environments where more than one model of the same printer is installed, it might be helpful to provide each printer a unique Wi-Fi Direct Name for easier printer identification for HP Wi-Fi Direct printing. The Wireless network names, e.g., Wireless, Wi-Fi Direct, etc.
3. Select the option to enable Web Services. NOTE: Enabling Web Services might take several minutes. 4. Go to www.hpconnected.com to create an account and complete the setup process. AirPrint Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running macOS 10.7 Lion and newer.
● .ps ● .cht Enable the USB port for printing The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following methods to enable the port: Method one: Enable the USB port from the printer control panel Use the printer control panel to enable the USB port for printing. 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon. 2. Open the following menus: 3. a. Copy/Print or Print b.
Print USB documents (keypad control panel) 1. Insert the USB flash drive into the easy-access USB port. NOTE: The port might be covered. For some printers, the cover flips open. For other printers, pull the cover straight out to remove it. 2. From the Home screen on the printer control panel, select USB Drive. 3. Select Choose, select the name of the document to print, and then select Select. NOTE: The document might be in a folder. Open folders as necessary. 4.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 2. Select the Security tab. 3. On the left side of the screen, select General Security. 4.
60 Chapter 4 Print
5 Manage the printer Utilize management tools, configure security and energy-conservation settings, and manage firmware updates for the printer. The following information is correct at the time of publication. For current information, see http://www.hp.com/ support/ljM406 or http://www.hp.com/support/ljM407.
When the printer is connected to the network, the HP Embedded Web Server is automatically available. NOTE: The HP Embedded Web Server is not accessible beyond the network firewall. How to access the HP Embedded Web Server (EWS) Use the following steps to open the EWS. 1. On the printer control panel, press the Information button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name. 2.
Figure 5-1 EWS Tabs NOTE: Copy/Print, Scan/Digital Send, and Fax tabs only appear for multi-function printers (MFPs). A Print tab appears for single-function printers (SFPs). Information tab Refer to the table for settings in the Information tab. Table 5-1 HP Embedded Web Server Information tab Menu Description Device Status Shows the printer status and shows the estimated life remaining of HP supplies. The page also shows the type and size of paper set for each tray.
Table 5-1 HP Embedded Web Server Information tab (continued) Menu Description Open Source Licenses Shows a summary of the licenses for open source software programs that can be used with the printer. General tab Refer to the table for settings in the General tab. Table 5-2 HP Embedded Web Server General tab Menu Description Control Panel Customization Reorder, show, or hide features on the control-panel display. Change the default display language and keyboard layouts.
Other Links list Configure which links display in the footer of the HP Embedded Web Server by using the Edit Other Links menu on the General tab. NOTE: The following are the default links. Table 5-3 HP Embedded Web Server Other Links list Menu Description HP Instant Support Connect to the HP website to find solutions to printer problems. Shop for Supplies Connect to the HP website for information on purchasing original HP supplies, such as cartridges and paper.
Table 5-6 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Use the following options as appropriate: ● Reports and Tests area: Select and print several types of reports and tests. Some reports can be viewed in the EWS by clicking the View button. ● Fax Tools area: Configure settings for fax troubleshooting.
Table 5-7 HP Embedded Web Server Security tab (continued) Menu Description Manage Remote Apps Manage or whitelist remote apps by importing or deleting certificates that allow devices to use this product. Certificate Management Install and manage security certificates for access to the printer and the network. Email Domain Restriction If email functionality is enabled, administrators can limit the email addresses to which the printer can send messages.
Table 5-9 HP Embedded Web Server Networking tab > Configuration settings (continued) Menu Description Other Settings Configure general printing protocols and services supported by the print server. The available options depend on the print server model, but can include firmware update, LPD queues, USB settings, support information, and refresh rate. AirPrint Enable, set up, or disable network printing from Apple-supported printers.
Table 5-12 HP Embedded Web Server Networking tab > Diagnostics settings Menu Description Network Statistics Display network statistics that are collected and stored on the HP Jetdirect print server. Protocol Info View a list of network-configuration settings on the HP Jetdirect print server for each protocol. Configuration Page View the HP Jetdirect configuration page, which contains status and configuration information.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 2. Open the General tab. 3. On the Device Information page, the default printer name is in the Device Name field.
c. TCP/IP d. IPV6 Settings 3. Select Enable, and then select On. 4. Select the Enable Manual Settings option, and then touch the Done button. 5. To configure the address, open the Address menu, and then touch the field to open a keypad. 6. Use the keypad to enter the address, and then touch the OK button. 7. Touch Save. Link speed and duplex settings Use the following steps to make changes to link speed and duplex settings. NOTE: This information applies only to Ethernet networks.
4. Touch the Save button. The printer turns off and then on. Printer security features Restrict who has access to configuration settings, secure data, and prevent access to valuable hardware components. Introduction The printer includes several security features to restrict who has access to configuration settings, to secure data, and to prevent access to valuable hardware components. Security statements Review this important security statement.
6. Click the Apply button. IMPORTANT: Make note of the password and store it in a safe place. The administrator password cannot be recovered. If the administrator password is lost or forgotten, contact HP Support at support.hp.com for the assistance required to completely reset the printer. Provide user access credentials at the printer control panel Use the following steps to sign into the control panel.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge. NOTE: If this option is not available in the print driver, set it using the printer control panel. Configure EconoMode from the printer control panel: 1. From the printer control panel, open the Settings menu. 2. Open the following menus: 3.
Set the sleep schedule Use the Sleep Schedule feature to configure the printer to automatically wake or go into Sleep mode at specific times on specific days of the week. 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon. 2. Open the following menus: a. General b. Energy Settings c. Sleep Schedule 3. Select the New Event button, and then select the type of event to schedule: Wake Event or Sleep Event. 4.
76 Chapter 5 Manage the printer
6 Solve problems Troubleshoot problems with the printer. Locate additional resources for help and technical support. The following information is correct at the time of publication. For current information, see http://www.hp.com/ support/ljM406 or http://www.hp.com/support/ljM407.
Figure 6-1 Control panel help button If the printer alerts of an error or warning, touch the Help button to open a message that describes the problem. The message also contains instructions to help solve the problem. Reset factory settings Resetting the printer settings to the factory-set defaults can help resolve problems. Introduction Use one of the following methods to reset the printer settings to the original settings from the factory.
4. Select Reset to complete the process. NOTE: The printer restarts automatically after the reset operation completes. Method two: Reset factory settings from the HP Embedded Web Server (network connected printers only) Use the HP EWS to reset the printer settings to the original settings. 1. On the printer control panel, press the Information button , and then use the arrow keys to select the Ethernet menu . Press the OK button to open the menu and display the IP address or host name. 2.
HP’s Premium Protection Warranty expires when a message indicating that HP's Premium Protection Warranty on this supply has ended appears on the Supplies Status Page or the EWS. Change the “Very Low” settings You can change the way the printer reacts when supplies reach the Very Low state. You do not have to re-establish these settings when you install a new cartridge. Change the “Very Low” settings at the control panel Change the setting at the printer control panel. 1.
The printer can print faxes without interruption when it passes the Very Low threshold if you select the Continue option for the cartridge, but print quality might degrade. Order supplies Order supplies and paper for your HP printer. Table 6-1 Ordering options Ordering option Ordering information Order supplies and paper www.hp.com Order through service or support providers Contact an HP-authorized service or support provider.
Figure 6-2 Size markings for Tray 1 or the multipurpose tray Figure 6-3 Size markings for cassette trays 5. Verify that the humidity in the room is within specifications for this printer and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry. In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance.
In low-humidity environments, excess static electricity can cause sheets of paper to stick together. If this happens, remove the paper from the tray, and flex the stack by holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper and repeat this process. This process releases individual sheets without introducing static electricity.
Figure 6-5 Roller locations for Tray 1 or the multipurpose tray The printer picks up multiple sheets of paper If the printer picks up multiple sheets of paper from the tray, try these solutions: 1. Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over. Do not fan the paper. Return the stack of paper to the tray. NOTE: Fanning the paper introduces static electricity.
Figure 6-6 Technique for flexing the paper stack 1 2 A4 1 2 A3 2. Use only paper that meets HP specifications for this printer. 3. Verify that the humidity in the room is within specifications for this printer, and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry. In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance.
Figure 6-7 Stack-height markings Figure 6-8 Tab for the paper stack 6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray.
Figure 6-9 Size markings for Tray 1 or the multipurpose tray Figure 6-10 Size markings for cassette trays 7. Make sure the printing environment is within recommended specifications. Clear paper jams Use the procedures in this section to clear jammed paper from the printer paper path.
Paper jam locations Jams can occur in these locations. Figure 6-11 Paper jam locations 1 2 6 5 4 1 2 3 Number Description 1 Output bin 2 Fuser area 3 Tray 3 (optional) 4 Tray 2 Duplexing area (remove Tray 2 for access) 5 Tray 1 6 Toner cartridge area (open the front door for access) Auto-navigation for clearing paper jams Learn about printer jam clearing auto-navigation. The auto-navigation feature assists in clearing jams by providing step-by-step instructions on the control panel.
1. Use only paper that meets HP specifications for this printer. 2. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package. 3. Use paper that has not previously been printed or copied on. 4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray. 5. Make sure the paper guides in the tray are adjusted correctly for the size of paper.
90 2. Adjust the paper guides to the correct paper size, then .reload paper into the tray. 3. Ensure the tray is not overfilled. Paper should be below the 3 triangles in the following image. 4. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 5. If the error persists, clean the tray 1 pickup roller and separation pad.
a. Press the door-release button, and then open the toner-cartridge door 2 1 b. To clean the roller thoroughly, release two tabs between the roller collar and roller, and then rotate the top of the roller out and away from the printer. Figure 6-12 Release the roller 13.B2.
c. Remove the roller. Figure 6-13 Remove the roller d. With the Tray 1 roller removed the separation pad is accessible in the printer (it does not need to be removed to be cleaned. e. Use a damp, lint-free cloth to gently clean the rollers. CAUTION: When handling the roller and pad, avoid touching the spongy surfaces. Skin oils and fingerprints on a roller surface can cause print-quality problems.
f. Position the pickup roller with the pins in the provided slots on the holder, and then rotate the top of the roller up and toward the printer. Figure 6-15 Install the roller g. Continue to rotate the top of the roller toward the printer (callout 1), until two tabs (callout 2) snap into place. Figure 6-16 Engage two tabs h. Close the toner-cartridge door. 6. Perform a test page from tray 1 to see if issue is resolved. 7.
13.B2.D2 jam error in tray 2 Use the following procedure to check for paper in all possible jam locations related to Tray 2. Recommended action for customers When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 1. 13.B2.D2 Paper jam in tray 2 Remove the tray from the printer. 2 2. Remove the paper from the tray, and discard any damaged paper. 2 3. Verify that the rear paper guide is adjusted to the indentation for the correct paper size.
4. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. 2 5. Reinsert and close the tray. 1 2 6. Press the front door release button. 1 2 13.B2.
96 7. Open the front door. 8. Remove the toner cartridge. 9. Lift the jam-access cover.
10. Remove any jammed paper. 11. Install the toner cartridge. 12. Close the front door. 13. Ensure the type and quality of the paper being used meets the HP specifications for the printer. 14. If the error persists, clean the tray 2 pickup and feed rollers. NOTE: A SFP printer is shown in this section. However, the procedure is correct for all printer models. 13.B2.
a. Remove tray 2 and locate the paper tray rollers. b. Clean the rollers by gently wiping them with a damp, lint-free cloth. c. If needed for better access to the rollers, carefully rotate the printer backward. CAUTION: To avoid damage to the rear cassette cover, keep it in the closed position Figure 6-17 Tilt the printer backward d. Continue rotate the printer backward until it rests on the rear cover, bottom-side face forward.
Figure 6-18 Place the printer bottom-side face forward e. Release one tab (callout 1), and then slide the roller holder toward the left side of the printer to release it. Figure 6-19 Release one tab 1 13.B2.
f. Remove the roller assembly. Figure 6-20 Remove the roller assembly g. Use a damp, lint-free cloth to gently clean the rollers. NOTE: The roller in the tray (cassette) can be cleaned without removing it from the tray. CAUTION: Do not touch the spongy portion of the roller. Skin oils on the roller can cause paper handling problems. HP recommends washing your hands before handling the assembly.
h. After cleaning the roller, position the roller holder assembly in the printer as shown, and then slide it toward the right side of the printer. Figure 6-22 Install the roller holder i. Make sure that the tab snaps into place. Figure 6-23 Check the tab j. Carefully rotate the printer forward to position it back on its base. Reinstall the tray 2 paper tray. 15. Perform a test print from tray 2 to see if the issue is resolved. 16.
Recommended action for customers When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 1. 13.B2.D3 Paper jam in top cover Remove the tray from the printer. 1 2 3 2. Remove the paper from the tray, and discard any damaged paper.
3. Verify that the rear paper guide is adjusted to the indentation for the correct paper size. If necessary, pinch the release and move the rear paper guide to the correct position. It should click into place. A4 11 B5 3 4. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. 3 5. Reinsert and close the tray. 1 2 3 13.B2.
6. Press the front door release button. 1 2 104 7. Open the front door. 8. Remove the toner cartridge.
9. Lift the jam-access cover. 10. Remove any jammed paper. 11. Install the toner cartridge. 13.B2.
12. Close the front door. 13. If the error persists, ensure the type and quality of the paper being used meets the HP specifications for the printer. 14. If the error persists, clean the tray 3 pickup and feed rollers. a. Remove tray 3 and locate the paper tray rollers. b. Clean the rollers by gently wiping them with a damp, lint-free cloth. 15. Perform a test print from tray 3 to see if the issue is resolved. 16.
● 13.B2.A1 Paper jam in top cover ● 13.B2.A2 Paper jam in top cover ● 13.B2.A3 Paper jam in top cover 1. Press the front door release button. 1 2 2. Open the front door. 3. Remove the toner cartridge. 13.B2.
108 4. Lift the jam-access cover. 5. Remove any jammed paper. 6. Install the toner cartridge.
7. Close the front door. 8. If the error persists, verify that the rear paper guide is adjusted to the indentation for the correct paper size. If necessary, pinch the release and move the rear paper guide to the correct position. It should click into place. A4 11 B5 3 9. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. 3 13.B2.
10. If the error persists, ensure the type and quality of the paper being used meets the HP specifications for the printer. 11. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B9 jam error in the fuser area Use the following procedure to check for paper in all possible jam locations in the fuser area.
3. Remove the toner cartridge. 4. Lift the jam-access cover. 5. Remove any jammed paper. 13.
6. Install the toner cartridge. 7. Open the front door and the rear door. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 8. 112 If jammed paper is visible, remove any jammed paper from the rear door area.
9. Close the rear door and the front door. 10. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.D1, 13.D3 jam error in the duplexer Use the following procedure to check for paper in all possible jam locations in the automatic duplexer. Recommended action for customers When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 13.D1.yz - Jam in duplex unit ● 13.D3.
2. Push the green button to release the duplex pan. 1 3. Remove any jammed paper. 1 4. Close the duplex pan.
5. Reinsert Tray 2. 1 2 6. Open the front door to clear the jam message. a. Press the front door release button. 1 2 b. Open the front door. 13.D1, 13.
c. Close the front door. 7. If the error persists, ensure the type and quality of the paper being used meets the HP specifications for the printer. 8. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.E1 jam error in the output bin Use the following procedure to check for paper in all possible jam locations related to the output bin. 1. If paper is visible in the output bin, grasp the leading edge and remove it.
2. Press the front door release button. 1 2 3. Open the front door. 4. Open the rear door. 13.
5. Remove any jammed paper from the rear door area. 6. Close the rear door and the front door. Resolving mono print quality problems Use the information below to troubleshoot print-quality and image-quality problems on mono (black and white) HP LaserJet Enterprise printers.
● Gray background or dark print ● Light print ● Loose toner ● Missing toner ● Scattered dots of toner ● Skewed images ● Smears ● Streaks Troubleshoot print quality To resolve print-quality issues, try these steps in the order presented. To troubleshoot specific image defects, see Troubleshoot image defects. Update the printer firmware Try upgrading the printer firmware. For instructions, go to www.hp.com/support.
5. b. Select the paper type that matches the type loaded in the tray. c. Use the arrows to increase or decrease the humidity and resistance setting. Make sure the driver settings match the control panel settings. NOTE: The print driver settings will override any control panel settings. Check the paper type setting (Windows) Check the paper type setting for Windows, and change the setting as needed. NOTE: The print driver settings will override any control panel settings. 1.
Step two: Check supplies status Check the supplies status report as follows. 1. Look at the supplies status report to check the percent of life remaining for the toner cartridges and, if applicable, the status of other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The supplies status page indicates when a supply level is very low.
5. Reinstall the toner cartridge and print a few pages to see if the problem has resolved. Check paper and the printing environment Use the following information to check the paper selection and the printing environment. Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports.
4. Select Print Test Page, and then follow the instructions on the printed pages. 5. Select Print Test Page again to verify the results, and then make further adjustments if necessary. 6. Select Done to save the new settings. Try a different print driver Try a different print driver when printing from a software program and the printed pages have unexpected lines in graphics, missing text, missing graphics, incorrect formatting, or substituted fonts.
3. Click the Paper/Quality tab, and locate the Print Quality area. 4. If the entire page is too dark, use these settings: ● Select the 600 dpi option, if available. ● Select the EconoMode check box to enable it. If the entire page is too light, use these settings: 5. ● Select the FastRes 1200 option, if available. ● Clear the EconoMode check box to disable it. Click the OK button to close the Document Properties dialog box. In the Print dialog, click the OK button to print the job.
Table 6-3 Image defects table quick reference (continued) Sample Description Possible solutions Table 6-7 Fixing/fuser defects on page 127 Table 6-9 Image placement defects on page 128 Table 6-11 Output defects on page 129 Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a starting point for solving image defect issues. 1. Reprint the document.
The following examples depict letter-size paper that has passed through the printer short edge first. Table 6-4 Banding defects Sample Description Dark or light lines which repeat down the length of the page, and are wide-pitch and/or impulse bands. They might be sharp or soft in nature. The defect displays only in areas of fill, not in text or sections with no printed content. Possible solutions 1. Reprint the document. 2. Try printing from another tray. 3. Replace the cartridge. 4.
Table 6-6 Blank page — No print Sample Description Possible solutions The page is completely blank and contains no printed content. 1. Make sure that the cartridges are genuine HP cartridges. 2. Make sure that the cartridge is installed correctly. 3. Print with a different cartridge. 4. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type. 5. If the issue persists, go to support.hp.com.
Table 6-8 Gray background or dark print Sample Description Possible solutions The image or text is darker than expected and/or the background is gray. 1. Make sure that the paper in the trays has not already been run through the printer. 2. Use a different paper type. 3. Reprint the document. 4. Mono models only: From the Home screen on the printer control panel, go to the Adjust Toner Density menu, and then adjust the toner density to a lower level. 5.
Table 6-10 Light print Sample Description Possible solutions The printed content is light or faded on the entire page. 1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. Reinsert the toner cartridges into the printer and close the cover. For a graphical representation of this procedure, see Replace the toner cartridges. 3. Mono models only: Make sure that the EconoMode setting is disabled, both at the printer control panel and in the print driver. 4.
Table 6-11 Output defects (continued) Sample Description The paper does not stack well in the output tray. The stack might be uneven, skewed, or the pages might be pushed out of the tray and onto the floor. Any of the following conditions can cause this defect: ● Extreme paper curl ● The paper in the tray is wrinkled or deformed ● The paper is a non-standard paper type, such as envelopes ● The output tray is too full Possible solutions 1. Reprint the document. 2. Extend the output bin extension.
Solve wired network problems Check the following information to resolve wired network issues. Introduction Certain types of problems can indicate there is a network communication problem. These problems include the following issues: Poor physical connection Check the cable connections. 1. Verify that the printer is attached to the correct network port using a cable of the correct length. 2. Verify that cable connections are secure. 3.
The printer is using incorrect link and duplex settings for the network HP recommends leaving these settings in automatic mode (the default setting). If you change these settings, you must also change them for your network. New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct print driver.
– For a wireless connection to your network, confirm that your mobile device is connecting to the correct router/access point. – For a Wi-Fi Direct connection, print a configuration page to determine the printer’s SSID. If you are not sure that the SSID is correct, run the wireless setup again. ● With secured networks, verify that the security information is correct. If the security information is incorrect, run the wireless setup again.
2. If programs request firewall access when you install the printer or try to print, make sure that you allow the programs to run. 3. Temporarily turn off the firewall, and then install the wireless printer on the computer. Enable the firewall when you have completed the wireless installation. The wireless connection does not work after moving the wireless router or printer Verify that the printer and network settings are correct. 1.
2. To verify if the network has lost communication, try connecting other devices to the network. 3. Test network communication by pinging the network. a. 4. Open a command-line prompt on your computer. ● For Windows, click Start, click Run, type cmd, and then press Enter. ● For macOS, go to Applications, then Utilities, and open Terminal. b. Type ping followed by the router IP address. c. If the window displays round-trip times, the network is working.
136 Chapter 6 Solve problems
A Service and support HP limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY* HP LaserJet Enterprise M406, M407 One-year, next-business day, onsite warranty NOTE: *Warranty and support options vary by product, country, and local legal requirements. Go to support.hp.com to learn about HP award-winning service and support options in your region. HP warrants to you, the end-user customer, this HP Limited Warranty applies only to HP branded products sold or leased a) from HP Inc.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Österreich: HP Austria GmbH., Technologiestrasse 5, A-1120 Wien Luxemburg: Hewlett-Packard Luxembourg S.C.A., 75, Parc d'Activités Capellen, Rue Pafebruc, L-8308 Capellen Belgien: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem Die Rechte aus der beschränkten HP Herstellergarantie gelten zusätzlich zu den gesetzlichen Ansprüchen wegen Sachmängeln auf eine zweijährige Gewährleistung ab dem Lieferdatum. Ob Sie Anspruch auf diese Rechte haben, hängt von zahlreichen Faktoren ab.
- présenter les qualités qu'un acheteur peut légitimement attendre eu égard aux déclarations publiques faites par le vendeur, par le producteur ou par son représentant, notamment dans la publicité ou l'étiquetage; 2° Ou présenter les caractéristiques définies d'un commun accord par les parties ou être propre à tout usage spécial recherché par l'acheteur, porté à la connaissance du vendeur et que ce dernier a accepté ».
Los beneficios de la Garantía limitada de HP son adicionales a la garantía legal de 2 años a la que los consumidores tienen derecho a recibir del vendedor en virtud del contrato de compraventa; sin embargo, varios factores pueden afectar su derecho a recibir los beneficios bajo dicha garantía legal. A este respecto, la Garantía limitada de HP no limita o afecta en modo alguno los derechos legales del consumidor (www.hp.com/go/eu-legal).
Portugal A Garantia Limitada HP é uma garantia comercial fornecida voluntariamente pela HP. O nome e a morada da entidade HP responsável pela prestação da Garantia Limitada HP no seu país são os seguintes: Portugal: HPCP – Computing and Printing Portugal, Unipessoal, Lda., Edificio D.
a HP korlátozott jótállás alapján vagy a kétéves, jogszabályban foglalt eladói szavatosság, illetve, ha alkalmazandó, a jogszabályban foglalt kötelező eladói jótállás alapján érvényesítik. Czech Republic Omezená záruka HP je obchodní zárukou dobrovolně poskytovanou společností HP. Názvy a adresy společností skupiny HP, které odpovídají za plnění omezené záruky HP ve vaší zemi, jsou následující: Česká republika: HP Inc Czech Republic s. r. o.
Bulgaria Ограничената гаранция на HP представлява търговска гаранция, доброволно предоставяна от HP. Името и адресът на дружеството на HP за вашата страна, отговорно за предоставянето на гаранционната поддръжка в рамките на Ограничената гаранция на HP, са както следва: HP Inc Bulgaria EOOD (Ейч Пи Инк България ЕООД), гр. София 1766, район р-н Младост, бул.
Finland HP:n rajoitettu takuu on HP:n vapaaehtoisesti antama kaupallinen takuu. HP:n myöntämästä takuusta maassanne vastaavan HP:n edustajan yhteystiedot ovat: Suomi: HP Finland Oy, Piispankalliontie, FIN - 02200 Espoo HP:n takuun edut ovat voimassa mahdollisten kuluttajansuojalakiin perustuvien oikeuksien lisäksi sen varalta, että tuote ei vastaa myyntisopimusta. Saat lisätietoja seuraavasta linkistä: Kuluttajansuoja (www.hp.com/go/eu-legal) tai voit käydä Euroopan kuluttajakeskuksen sivustolla (http://ec.
neietekmē patērētāju likumīgās tiesības. Lai iegūtu plašāku informāciju, izmantojiet šo saiti: Patērētāju likumīgā garantija (www.hp.com/go/eu-legal) vai arī Eiropas Patērētāju tiesību aizsardzības centra tīmekļa vietni (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Patērētājiem ir tiesības izvēlēties, vai pieprasīt servisa nodrošinājumu saskaņā ar HP ierobežoto garantiju, vai arī pārdevēja sniegto divu gadu garantiju.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Long life consumable and maintenance kit limited warranty statement This HP product is warranted to be free from defects in materials and workmanship until the earlier of a) the printer providing a low-life indicator on the control panel, or b) the expiration of the warranty period.
Data stored on the toner cartridge The HP toner cartridges used with this product contain a memory chip that assists in the operation of the product.
c. Copying. You may make archival or back-up copies of the Software, provided the copy contains all of the original Software's proprietary notices and that it is used only for back-up purposes. d. Reservation of Rights. HP and its suppliers reserve all rights not expressly granted to you in this EULA. e. Freeware.
9. NOTICE OF DATA COLLECTION. HP may collect usernames, passwords, device IP addresses, and/or other authentication information used by you to access HP ID and the various applications connected via this Software. HP may use this data to optimize Software performance based on user preferences, provide support and maintenance, and assure security and software integrity.
Australian Consumers: If you acquired the Software as a consumer within the meaning of the ‘Australian Consumer Law’ under the Australian Competition and Consumer Act 2010 (Cth) then despite any other provision of this EULA: a. the Software comes with guarantees that cannot be excluded under the Australian Consumer Law, including that goods will be of acceptable quality and services will be supplied with due care and skill.
New Zealand Consumers: In New Zealand, the Software comes with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. In New Zealand, Consumer Transaction means a transaction involving a person who is purchasing goods for personal, domestic or household use or consumption and not for the purpose of a business.
B Environmental product stewardship program Protecting the environment HP is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.
Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life. HP LaserJet print supplies Original HP Supplies were designed with the environment in mind. HP makes it easy to conserve resources and paper when printing. And when you are done, we make it easy and free to recycle.
廢電池請回收 For recycling information, you can contact http://www.hp.com/recycle or contact your local authorities or the Electronics Industries Alliance: http://www.eiae.org. Disposal of waste equipment by users (EU, UK, and India) This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment.
the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/reach.
Substances Table (China) CHR-LJ-PK-SF-02 Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds. EPEAT Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more information on EPEAT go to www.epeat.net. For information on HP's EPEAT registered products go to www.hp.
Substances Table (Taiwan) TWR-LJ-SF-02 For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP’s commitment to the environment ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment. Also, visit www.hp.com/recycle.
C Regulatory information Regulatory statements Regulatory model identification numbers For regulatory identification purposes, your product is assigned a regulatory model number. Regulatory model numbers should not be confused with marketing names or product numbers.
FCC regulations This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Power cord statement (Japan) Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
VARNING ! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser. Nordic Statements (Denmark, Finland, Norway, Sweden) Denmark: Apparatets stikprop skal tilsuttes en stikkontakt med jord, som giver forbindelse til stikproppens jord. Finland: Laite on liitettävä suojakoskettimilla varustettuun pistorasiaan.
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia) 163
EMI statement (Taiwan) Product stability Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper tray when closing. All trays must be closed when moving the printer.
Index Symbols/Numerics 550-sheet paper trays part numbers.................................31 550-sheet tray jams.............................................. 101 550-sheet trays jams.................................................87 A accessories ordering.......................................... 31 part numbers.................................31 acoustic specifications....................... 12 AirPrint...........................................54, 56 alternative letterhead mode......
H hard disks encrypted................................ 72, 73 hardware recycling, Brazil......153, 155 help, control panel..............................77 HP Customer Care...................137, 152 HP Embedded Web Server copy settings...........................61, 62 digital send settings.............. 61, 62 fax settings............................. 61, 62 network settings............. 61, 62, 67 print settings....................61, 62, 65 scan settings...........................61, 62 security settings.
other links list HP Embedded Web Server.. 61, 62, 65 output bin clear jams..............................87, 116 locating............................................. 3 P pages per minute.................................. 7 pages per sheet selecting (Mac)...............................48 selecting (Windows)..................... 45 paper jams..........................................87, 88 loading Tray 1................................15 loading Tray 2................................19 loading Tray 3.........
recycling..............................153, 154 See toner cartridges warranty............................. 137, 146 Top covers jams.............................................. 106 transparencies printing (Windows)........................45 Tray 1 jams..........................................87, 89 loading envelopes.........................26 paper orientation................... 15, 18 Tray 2 jams..........................................87, 94 loading............................................
