User Manual
Table Of Contents
- Table of Contents
- Introduction
- Menu Overview and Basic Setup
- Using a Network-Connected Machine
- Printing
- Copying
- Scanning
- Faxing
- Useful Setting Menus
- Maintenance
- Ordering supplies and accessories
- Available supplies
- Available maintenance parts
- Storing the toner cartridge
- Redistributing toner
- Replacing the toner cartridge
- Replacing the imaging drum
- Replacing the toner collection unit
- Monitoring the supplies life
- Setting the toner low alert
- Cleaning the machine
- Tips for moving & storing your machine
- Troubleshooting
- Tips for avoiding paper jams
- Clearing original document jams
- Clearing paper jams
- Understanding the LEDs
- A “Low Toner” or “Very Low Toner” message displays in Supplies information report
- Understanding display messages
- Paper feeding problems
- Power and cable connecting problems
- Solving other problems
- Solve wireless network problems
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Appendix
- Glossary
- Index
Useful to know | 11
Useful to know
The machine does not print.
• Open the print queue list and remove the document from the list (see "Canceling a print job"
on page 75).
• Remove the driver and install it again (see "Installing the software" on page 28).
• Select your machine as your default machine in your Windows.
Where can I purchase accessories or supplies?
• Inquire at a HP distributor or your retailer.
• Visit the HP website (https://store.hp.com/
). You can view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and troubleshoot accordingly (see
"Understanding the LEDs" on page 162).
A paper jam has occurred.
• Open and close the cover (see "Front view" on page 21).
• Check the instructions on removing jammed paper in this manual and troubleshoot
accordingly (see "Clearing paper jams" on page 159).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner"
on page 142).
• Try a different print resolution setting (see "Opening printing preferences" on page 76).
• Replace the toner cartridge (see "Replacing the toner cartridge" on page 143).
Where can I download the machine’s driver?
• You can get help, support application, machine drivers, manuals, and order information from
the HP website (www.hp.com/support/colorlaser170MFP
).