User Manual
Table Of Contents
- Table of Contents
- Introduction
- Menu Overview and Basic Setup
- Using a Network-Connected Machine
- Printing
- Copying
- Scanning
- Faxing
- Useful Setting Menus
- Maintenance
- Ordering supplies and accessories
- Available supplies
- Available maintenance parts
- Storing the toner cartridge
- Redistributing toner
- Replacing the toner cartridge
- Replacing the imaging drum
- Replacing the toner collection unit
- Monitoring the supplies life
- Setting the toner low alert
- Cleaning the machine
- Tips for moving & storing your machine
- Troubleshooting
- Tips for avoiding paper jams
- Clearing original document jams
- Clearing paper jams
- Understanding the LEDs
- A “Low Toner” or “Very Low Toner” message displays in Supplies information report
- Understanding display messages
- Paper feeding problems
- Power and cable connecting problems
- Solving other problems
- Solve wireless network problems
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Appendix
- Glossary
- Index
Understanding display messages | 165
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to
the tables below to understand the messages’ and their meaning, and correct the problem, if
necessary.
• If a message is not in the table, reboot the power and try the printing job again. If the
problem persists, call a service representative.
• When you call for service, provide the service representative with the contents of
display message.
• Some messages may not appear depending on the model and options installed.
• [error number] indicates the error number.
Paper Jam-related messages
Message Meaning Suggested solutions
Document jam.
Remove jam
The loaded original document
has jammed in the document
feeder.
Clear the jam (see "Original
paper jam in front of scanner" on
page 156).
Paper Jam
inside machine
Paper has jammed inside the
machine.
Clear the jam (see "Inside the
machine" on page 160).
Paper Jam in tray Paper has jammed in the paper
tray.
Clear the jam (see "Clearing
paper jams" on page 159).
Paper Jam
in exit area
Paper has jammed in the exit
area.
Clear the jam (see "Original
paper jam in exit area of scanner"
on page 157).
Paper Empty in tray
There is no paper in tray.
Load paper in tray (see "Loading
paper in the tray" on page 41).