User Manual
Table Of Contents
- Table of Contents
- Introduction
- Menu Overview and Basic Setup
- Using a Network-Connected Machine
- Printing
- Copying
- Scanning
- Faxing
- Useful Setting Menus
- Maintenance
- Ordering supplies and accessories
- Available supplies
- Available maintenance parts
- Storing the toner cartridge
- Redistributing toner
- Replacing the toner cartridge
- Replacing the imaging drum
- Replacing the toner collection unit
- Monitoring the supplies life
- Setting the toner low alert
- Cleaning the machine
- Tips for moving & storing your machine
- Troubleshooting
- Tips for avoiding paper jams
- Clearing original document jams
- Clearing paper jams
- Understanding the LEDs
- A “Low Toner” or “Very Low Toner” message displays in Supplies information report
- Understanding display messages
- Paper feeding problems
- Power and cable connecting problems
- Solving other problems
- Solve wireless network problems
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Appendix
- Glossary
- Index
Paper feeding problems | 172
Paper feeding problems
Condition Suggested solutions
Paper jams during
printing.
Clear the paper jam.
Paper sticks together.
• Check the maximum paper capacity of the tray.
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of
paper do not feed.
Different types of paper may be stacked in the tray. Load paper of
only one type, size, and weight.
Paper does not feed
into the machine.
• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray
and reload it correctly.
• There is too much paper in the tray. Remove excess paper from
the tray.
• The paper is too thick. Use only paper that meets the
specifications required by the machine.
The paper keeps
jamming.
• There is too much paper in the tray. Remove excess paper from
the tray.
• An incorrect type of paper is being used. Use only paper that
meets the specifications required by the machine.
• There may be debris inside the machine. Open the front cover
and remove any debris.