User Manual

Solving other problems | 175
The machine
does not print.
The machine may be
configured incorrectly.
Check the Printing Preferences to ensure
that all of the print settings are correct.
The printer driver may be
incorrectly installed.
Uninstall and reinstall the machine’s driver.
The machine is
malfunctioning.
Check the display message on the control
panel to see if the machine is indicating a
system error. Contact a service
representative.
The document size is so
big that the hard disk
space of the computer is
insufficient to access the
print job.
Get more hard disk space and print the
document again.
The output tray is full.
Once the paper is removed from the output
tray, the machine resumes printing.
The machine
selects print
materials from
the wrong paper
source.
The paper option that
was selected in the
Printing Preferences
may be incorrect.
For many software applications, the paper
source selection is found under the Paper tab
within the Printing Preferences (see
"Opening printing preferences" on page 76).
Select the correct paper source. See the
printer driver help screen (see "Using help"
on page 78).
A print job is
extremely slow.
The job may be very
complex.
Reduce the complexity of the page or try
adjusting the print quality settings.
Half the page is
blank.
The page orientation
setting may be incorrect.
Change the page orientation in your
application (see "Opening printing
preferences" on page 76). See the printer
driver help screen (see "Using help" on page
78).
The paper size and the
paper size settings do not
match.
Ensure that the paper size in the printer
driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer
driver settings matches the paper selection
in the software application settings you use
(see "Opening printing preferences" on page
76).
Condition Possible cause Suggested solutions