User Manual
Table Of Contents
- Table of Contents
- Introduction
- Menu Overview and Basic Setup
- Using a Network-Connected Machine
- Printing
- Copying
- Scanning
- Faxing
- Useful Setting Menus
- Maintenance
- Ordering supplies and accessories
- Available supplies
- Available maintenance parts
- Storing the toner cartridge
- Redistributing toner
- Replacing the toner cartridge
- Replacing the imaging drum
- Replacing the toner collection unit
- Monitoring the supplies life
- Setting the toner low alert
- Cleaning the machine
- Tips for moving & storing your machine
- Troubleshooting
- Tips for avoiding paper jams
- Clearing original document jams
- Clearing paper jams
- Understanding the LEDs
- A “Low Toner” or “Very Low Toner” message displays in Supplies information report
- Understanding display messages
- Paper feeding problems
- Power and cable connecting problems
- Solving other problems
- Solve wireless network problems
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Appendix
- Glossary
- Index
Solving other problems | 181
Wrinkles or
creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper
180° in the tray.
Back of printouts
are dirty
• Check for leaking toner. Clean the inside of the machine (see "Cleaning
the machine" on page 149).
Solid color or black
pages
• The imaging unit may not be installed properly. Remove the imaging
unit and reinsert it.
• The imaging unit may be defective. Remove the imaging unit and
install a new one.
• The machine may require repairing. Contact a service representative.
Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page
149).
• Check the paper type and quality.
• Remove the imaging unit and then, install a new one (see "Replacing
the toner cartridge" on page 143).
If the problem persists, the machine may require repair. Contact a service
representative.
Character voids
Character voids are white areas within parts of characters that should be
solid black:
• You may be printing on the wrong surface of the paper. Remove the
paper and turn it around.
• The paper may not meet paper specifications.
Condition Suggested solutions