User's Manual

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Contents

Preparing for installation ············································································································································· 5

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Safety recommendations ·················································································································································· 5

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Safety symbols ·························································································································································· 5

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General safety recommendations ··························································································································· 5

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Electricity safety ························································································································································ 5

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ESD prevention ························································································································································· 5

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Examining the installation site ········································································································································· 6

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Temperature and humidity ······································································································································· 6

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Cleanliness ································································································································································ 6

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Cooling ······································································································································································ 7

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EMI ············································································································································································· 7

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Lightning protection ·················································································································································· 7

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Installation accessories and tools···························································································································· 8

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Pre-installation checklist ···················································································································································· 8

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Installing the router ····················································································································································· 10

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Installation prerequisites ················································································································································ 10

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Installation flowchart ······················································································································································ 10

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Mounting the router on a workbench ·················································································································· 11

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Mounting the router on a wall ····························································································································· 12

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Installing the router in a rack ······························································································································· 13

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Grounding the router ············································································································································ 16

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Installing a 4G SIM card ··············································································································································· 17

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Installing a Micro SD card ············································································································································ 18

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Installing a 4G antenna ················································································································································· 18

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Installing a WLAN antenna ·········································································································································· 19

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Installing a GPS antenna ··············································································································································· 19

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Connecting Ethernet interface cables ·················································································································· 20

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Connecting the console cable and setting terminal parameters ······································································ 20

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Connecting the power cord ································································································································· 24

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Verifying the installation ······································································································································· 24

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Accessing the router for the first time ··························································································································· 24

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Powering on the router ········································································································································· 24

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Observing the startup process ····························································································································· 25

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Power-on check ······················································································································································ 26

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Configuring basic settings for the router ············································································································· 26

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Troubleshooting ·························································································································································· 27

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Power module failure ····················································································································································· 27

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Symptom ································································································································································· 27

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Solution ··································································································································································· 27

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No display on the configuration terminal···················································································································· 27

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Garbled display on the configuration terminal ·································································································· 28

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No response from the serial port ·································································································································· 28

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3G/4G SIM card and 4G antenna failures ··············································································································· 28

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User Manual

Summary of content (39 pages)

PAGE 1
User Manual Contents Preparing for installation ············································································································································· 5 Safety recommendations ·················································································································································· 5 Safety symbols ····································································································································
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Symptom ································································································································································· 28 Solution ··································································································································································· 29 Restoring the factory settings ····································································································································
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Preparing for installation Safety recommendations To avoid any equipment damage or bodily injury, read the following safety recommendations before installation. Note that the recommendations do not cover every possible hazardous condition. Safety symbols When reading this document, note the following symbols: WARNING means an alert that calls attention to important information that if not understood or followed can result in personal injury.
PAGE 4
 Keep the equipment room clean to reduce the negative effects of dusts and particles.  Maintain the humidity and temperature levels in the acceptable range.  Always wear an ESD wrist strap. Make sure the wrist strap makes good skin contact and is reliably grounded. No ESD wrist strap is provided with the router. Prepare it yourself. To attach an ESD wrist strap: 1. Wear the wrist strap on your wrist. 2. Lock the wrist strap tight around your wrist to maintain good contact with the skin. 3.
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The equipment room must also meet strict limits on salts, acids, and sulfides to eliminate corrosion and premature aging of components, as shown in Error! Reference source not found.. Table 3 Harmful gas limits in an equipment room Gas Maximum concentration (mg/m3) SO2 0.2 H2S 0.006 NH3 0.05 Cl2 0.01 Cooling  Maintain a minimum clearance of 10 cm (3.94 in) around the air vents.  Make sure the installation site has a good ventilation system.
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Installation accessories and tools Figure 1 Installation accessories Figure 2 User-supplied tools and equipment Pre-installation checklist Item Installation site Requirements  There is a minimum clearance of 10 cm (3.9 in) around the air inlet Ventilation and outlet vents.  An adequate ventilation system is available at the installation site.
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Item Requirements Temperature 0°C to 40°C (32°F to 104°F) Relative humidity 5% to 90% (noncondensing) Cleanness Dust concentration ≤ 3 × 104 particles/m3 (no visible dust on the tabletop over three days) ESD prevention     The router and floor are reliably grounded. The equipment room is dust-controlled. Humidity and temperature are maintained at acceptable levels. An ESD wrist strap is available.
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Installing the router WARNING! To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs. IMPORTANT:  The barcode on the router chassis contains product information that must be provided to local sales agent when you return a faulty router for repair.  Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact HP for permission. Otherwise, HP shall not be liable for any consequence.
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Figure 3 Installation flowchart Installing the router Mounting the router on a workbench IMPORTANT:  Make sure the workbench is clean, stable, and reliably grounded.  Maintain a minimum clearance of 10 cm (3.9 in) around the router for heat dissipation.  Do not place heavy objects on the router. To mount the router on a workbench: 1. Place the router upside down on the workbench and attach the rubber feet to the four round holes in the chassis bottom. 2.
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Figure 4 Mounting the router on a workbench Mounting the router on a wall 1. Mark two screw hole locations on the wall. Make sure the two holes are 160 mm (6.30 in) horizontally apart. 2. Drill holes with a minimum depth of 22 mm (0.87 in) in the marked locations. 3. Use a hammer to tap an anchor into each hole until the anchor end is flush with the wall. 4. Drive a screw into each anchor and make sure the screw protrudes a minimum of 1.5 mm (0.06 in) from the wall. 5.
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Figure 5 Wall-mounting the router ≥ 22 mm (0.87 in) 2 0 (6.3 mm 0 6 1 in) ≥ 1.5 mm (0.06 in) 1 3 5 4 6 Installing the router in a rack CAUTION: The mounting brackets can support only the weight of the router. Do not place objects on the router. To install the router in a rack: 1. Use a mounting bracket to mark the cage nut installation holes in the front rack posts, as shown in Figure 6. Make sure the cage nut installation holes on the front rack posts are on a horizontal line.
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Figure 6 Marking cage nut installation holes 2. Install the cage nuts, as shown in Figure 7. a. Insert one ear of a cage nut into the marked installation hole. b. Use a flathead screwdriver to push another ear into the same hole.
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3. Attach mounting brackets to both sides of the router, as shown in Figure 8. Figure 8 Attaching mounting brackets to the router 4. Use M6 screws to attach the mounting brackets on the router to the front rack posts, as shown in Figure 9.
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Grounding the router CAUTION:  Correctly connecting the grounding cable is crucial to lightning protection and EMI protection. When you install and use the router, first ground the router reliably.  Ensure a minimum resistance of 5 ohms between the router and the ground. The router provides only a ring terminal. No grounding cable is provided with the router. Purchase a grounding cable yourself. Grounding the router with a grounding strip 1.
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Figure 11 Grounding the router by burying a grounding conductor in the earth ground Installing a 4G SIM card CAUTION:  Do not hot-swap a 4G SIM card.  To avoid damaging the SIM card slot, do not use excessive force when installing a 4G SIM card. To install a 4G SIM card: 1. Remove the screw on the 4G SIM card slot cover and take off the cover. 2. Insert the 4G SIM card into the SIM card slot along the guide rails. 3. Reinstall the cover and fasten the screw on the cover.
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Installing a Micro SD card CAUTION: To avoid damaging the Micro SD card slot, do not use excessive force when you install a Micro SD card. To install a Micro SD card: 1. Remove the screw on the Micro SD card slot cover and take off the cover. 2. Insert the Micro SD card into the Micro SD card slot along the guide rails. 3. Reinstall the cover and fasten the screw on the cover. Figure 13 Installing a Micro SD card Installing a 4G antenna Only the JH298A and JH299A routers support 4G antennas.
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Figure 14 Installing 4G antennas Installing a WLAN antenna Only the JH297A, JH298A, and JH299A routers support WLAN antennas. To install a WLAN antenna: 1. Change the angle of the antenna orientation from vertical to horizontal. 2. Attach the antenna to the WLAN antenna port on the router. Do not over-tighten the antenna to avoid damage. For better signal receiving, change the antenna orientation to vertical.
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Figure 16 Installing a GPS antenna Connecting Ethernet interface cables 1. Connect one end of the cable to an Ethernet port on the router. 2. Connect the other end of the cable to the Ethernet port on a host. 3. Examine the port LEDs on the router. For more information about the LEDs, see "LED description." Figure 17 Connecting an Ethernet cable Connecting the console cable and setting terminal parameters Connecting the console cable CAUTION: The serial ports on PCs do not support hot swapping.
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To connect the console cable: 1. Select a configuration terminal, which can be an ASCII terminal with an RS232 serial port or a PC. (A PC is more commonly used.) 2. Connect the DB-9 connector (female) of the console cable to the RS-232 serial port on the configuration terminal and the RJ-45 connector to the console port of the router. Figure 18 Connecting the console cable Setting configuration terminal parameters 1. Select Start > All Programs > Accessories > Communications > HyperTerminal.
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Figure 20 Setting the serial port used by the HyperTerminal connection 4. Set Bits per second to 9600, Data bits to 8, Parity to None, Stop bits to 1, and Flow control to None, and click OK. NOTE: To restore the default settings, click Restore Defaults.
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5. Select File > Properties in the HyperTerminal window. Figure 22 HyperTerminal window 6. On the Settings tab, set the emulation to VT100 or Auto Detect, and click OK.
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Connecting the power cord 1. Make sure the router is reliably grounded 2. Connect one end of the AC power cord to the AC power receptacle on the router, and connect the other end to the AC power source. Figure 24 Connecting the power cord Verifying the installation After you complete the installation, verify the following information:  There is enough space around the router for heat dissipation.  The router is securely installed.  Antennas and USB devices are installed correctly.
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Observing the startup process The router first initializes its memory at startup. Then it runs the extended BootWare. Observe the information displayed on the configuration terminal: System is starting... Press Ctrl+D to access BASIC-BOOTWARE MENU... Booting Normal Extended BootWare The Extended BootWare is self-decompressing....Done. **************************************************************************** * * * HP 95X BootWare, Version 1.
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Power-on check After powering on the router, check the following items:  The LEDs on the front panel are normal, as described in "LED description."  The configuration terminal displays information correctly. You can see the startup window on the local configuration terminal. For more information, see "Observing the startup process."  After completing the POST, the system prompts you to press Enter. When the command line prompt appears, the router is ready to configure.
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Troubleshooting IMPORTANT:  The barcode on the router chassis contains product information that must be provided to local sales agent when you return a faulty router for repair.  Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact HP for permission. Otherwise, HP shall not be liable for any consequence. Power module failure Symptom The router cannot be powered on and the LEDs on the front panel are off.
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 Parity—none.  Stop bits—1.  Flow control—none.  Emulation—VT100. 4. Verify that the console cable is in good condition. 5. If the problem persists, contact HP Support. Garbled display on the configuration terminal Symptom The configuration terminal has garbled display when the router is powered on. Solution To resolve the problem: 1. 2. Verify that the following settings are configured for the terminal:  Baud rate—9,600.  Data bits—8.  Parity—none.  Stop bits—1.
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Solution To resolve the problem: 1. Verify that the 3G/4G SIM card has been correctly installed and makes good contact with the card socket. 2. Verify that the 3G/4G SIM card and the card socket use the same wireless standard. 3. Verify that the 4G antenna is correctly installed. 4. Verify that the 3G/4G SIM card, card socket, and 4G antenna are in good condition. 5. Verify that the network provided by NSP is running correctly. 6. If the problem persists, contact HP Support.
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Solution Press the Reset button for a short time to reboot the router. Reset button usage guidelines The router provides the Reset button. You can use the button to reboot the system or restore the factory settings. 1. Press the Reset button for a short time to reboot the router. 2. Press the Reset button for more than 4 seconds to reboot the router and restore the factory settings.
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Appendix A Chassis views and technical specifications Chassis views The figures in this appendix are for illustration only.
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JH297A Figure 27 Front view (1) AC power receptacle (2) Gigabit Ethernet LAN ports (GE1 to GE4) (3) Gigabit Ethernet WAN port (GE0) (4) Gigabit fiber port (SFP5) (5) Console port (6) USB port (7) Micro SD card slot (8) USB port (9) Reset button (RESET) Figure 28 Rear view (1) Grounding screw (2) 2.4G WLAN antenna port (3) 2.
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Figure 30 Rear view 1 2 3 4 5 6 7 (1) Grounding screw (2) LTE antenna port 1 (3) 2.4G WLAN antenna port (4) 4G SIM card slot (5) GPS antenna port (6) 2.
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Technical specifications Table 4 Router specifications Item JH296A JH297A JH298A JH299A Console port 1 1 1 1 USB port 2 2 1 1 GE WAN port 1 1 1 1 GE SFP port 1 1 1 1 GE LAN port 4 4 4 4 Memory 1 GB DDR III 1 GB DDR III 1 GB DDR III 1 GB DDR III Flash 256 MB 256 MB 256 MB 256 MB Dimensions (H × W × D) (excluding rubber feet and mounting brackets) 43.6 × 266 × 161 mm (1.72 × 10.47 × 6.34 in) 43.6 × 266 × 161 mm (1.72 × 10.47 × 6.34 in) 43.6 × 266 × 161 mm (1.72 × 10.
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Table 6 WLAN antenna specifications Item Specification Frequency range 2.4 to 2.5 GHz Voltage standing wave ratio (VSWR) 1.92:1 Input impedance 50 ohms Gain 2 dBi Max power 1W Input port RSMA Length 115 mm (4.53 in) Color Black Weight 25 g (0.
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Appendix B LEDs LEDs JH296A Figure 33 Front panel LEDs (1) GE port yellow LED (2) GE port green LED (3) System status LED (SYS) (4) Micro SD card LED (5) VPN status LED (6) SFP port LED JH297A Figure 34 Front panel LEDs (1) GE port yellow LED (2) GE port green LED (3) System status LED (SYS) (4) VPN status LED (5) Micro SD card LED (6) 2.
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JH298A Figure 35 Front panel LEDs (1) GE port yellow LED (2) GE port green LED (3) System status LED (SYS) (4) VPN status LED (5) Micro SD card LED (6) LTE LED (7) 2.4G WLAN LED (8) SFP port LED JH299A Figure 36 Front panel LEDs (1) GE port yellow LED (2) GE port green LED (3) System status LED (SYS) (4) VPN LED (5) Micro SD card LED (6) LTE LED (7) 2.4G WLAN LED (8) SFP port LED LED description LED GE port LEDs Status Description Steady green A 1000 Mbps link is present.
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LED Yellow LED System status LED (SYS) VPN status LED (VPN) Micro SD card LED LTE LED 2.4G WLAN status LED SFP port LED Status Description Steady yellow A 10/100 Mbps link is present. Flashing yellow Data is being received or transmitted at 10/100 Mbps Off No 10/100 Mbps link is present. Steady green The SDRAM is performing self-test. Flashing green (8 Hz) The system software image is being copied and decompressed.
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LED Status Description Steady yellow A 10/100 Mbps link is present. Flashing yellow Data is being received or transmitted at 10/100 Mbps. Off No link is present.
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Federal Communications Commission (FCC) Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generate, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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IC Radiation Exposure Statement for Canada This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.