hp deskjet 6120 series printer table of contents notices notices and acknowledgements terms and conventions accessibility special features getting started printer features buttons and lights paper trays 250-sheet plain paper tray print cartridges automatic paper-type sensor two-sided printing accessory (duplexer) connectivity printing print settings advanced features print status box printing a document changing default settings printing digital photographs two-sided printing using the automatic paper-t
selecting between paper trays printing on a different first page printing a screen image watermarks plain paper envelopes transparencies labels index cards and other small media photographs greeting cards posters banners iron-on transfers maintenance replacing print cartridges calibrating print cartridges automatically cleaning print cartridges manually cleaning print cartridges maintaining print cartridges maintaining the printer body refilling print cartridges removing ink from skin and clothing tools t
printer lights are flashing or on printer is too slow two-sided printing problems specifications printer specifications two-sided printing accessory (duplexer) specifications 250-sheet plain paper tray specifications minimum system requirements environmental statement print cartridge recovery limited warranty regulatory notices index
notices ● notices and acknowledgements ● terms and conventions ● accessibility
notices and acknowledgements hewlett-packard company notices The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
terms and conventions The following terms and conventions are used in the user's guide. terms HP Deskjet printers may be referred to as the HP printer or printer. symbols The > symbol guides you through a series of software steps. For example: Click File > Print. cautions and warnings A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example: Caution! Do not touch the print cartridge ink nozzles or copper contacts.
A Printing Instructions icon indicates that a description of print options is available in the user's guide. For example: For a description of available print options, see print settings.
accessibility Your HP printer provides a number of features that make it accessible for people with disabilities. visual The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications.
special features Congratulations! The hp deskjet 6120 series printer is equipped with several exciting features: 4800 optimized dpi* and PhotoREt: HP's high-resolution printing and expert color science produce outstanding photo quality. HP's exclusive automatic two-sided printing (duplexer): Save paper by using the automatic duplexer to print on both sides of the paper, and, because it is automatic, the printer does all the work. 250-Sheet Plain Paper Tray accessory: Add or change paper less often.
getting started ● printer features ● buttons and lights ● paper trays ● 250-sheet plain paper tray ● print cartridges ● automatic paper-type sensor ● two-sided printing accessory (duplexer) ● connectivity
printer features The printer has several features to make printing easier and more efficient. 1. buttons and lights 2. In tray and Out tray 3. 250-Sheet Plain Paper Tray 1. print cartridges 2.
1. Two-Sided Printing Accessory (duplexer) 2.
buttons and lights The printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the status of the printer. 1. cancel button 2. print cartridge status light 3. resume button and light 4. power button and light cancel button Pressing the Cancel button cancels the current print job.
power button and light The Power button turns the printer on and off. It may take a few seconds for the printer to turn on after pressing the Power button. The Power light flashes when the printer is processing. Caution! Always use the Power button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off may cause printer failure.
paper trays The printer has two paper trays: an In tray and an Out tray. An optional 250-Sheet Plain Paper Tray may be included with your printer. If it is not included, it can be purchased separately from an authorized HP dealer. 1. out tray 2. in tray 3. 250-sheet plain paper tray In tray The In tray holds paper or other media to be printed. The length and width guides adjust to the size of the media being used. The In tray door flips down for printing legal paper. 1. paper width guide 2.
Out tray Printed pages are deposited in the Out tray. Raise the Out tray to load most paper sizes. Remove the Out tray to load small media other than single envelopes and single cards. The Out tray has a slot for single envelope and single card printing. 1. single envelope slot Flip down the Out tray extension to prevent the paper from falling off the tray. 1.
250-sheet plain paper tray An optional 250-Sheet Plain Paper Tray may be included with your printer. If it is not included, it can be purchased separately from an authorized HP dealer. The duplexer must be attached to the printer in order for the printer to use the 250Sheet Plain Paper Tray. If the duplexer is not attached to the printer, then use the In tray for printing. 250-sheet plain paper tray description The 250-Sheet Plain Paper Tray has two parts. 1. base 2.
installing the 250-sheet plain paper tray Install the duplexer before installing the 250-Sheet Plain Paper Tray. The duplexer must be attached to the printer in order for the printer to use the 250-Sheet Plain Paper Tray. The printer sits on top of the 250-Sheet Plain Paper Tray. Follow these steps to install the 250-Sheet Plain Paper Tray. 1. Turn off the printer. 2. Place the 250-Sheet Plain Paper Tray in the final location for the printer. 3.
set the paper size The 250-Sheet Plain Paper Tray can hold Letter, A4, Legal, Executive, and B5 sized paper. To set the paper size, you must set all three size adjustments located on the lower tray. Follow these steps to set the paper size in the 250-Sheet Plain Paper Tray: 1. Remove the lower tray from the base. 2. Slide the paper width guide until the arrow is even with the correct setting. 1. align the arrows Set the width to LTR to use legal-sized paper.
3. Set the paper width fence by carefully snapping it into the slots for the paper size. The slots for letter width paper are in the sides of the lower tray. Set the width to LTR to use legal-sized paper. 1. tilt the fence forward 2. insert the fence into the appropriate slots 3. tilt the fence back until it snaps into place 4. Set the paper length guide by pulling it until the arrow lines up with the paper size. 1.
load paper in the tray If you are using a paper size different than the paper size last used in the 250-Sheet Plain Paper Tray, then you must set the paper size. Follow these steps to load paper: 1. If necessary, remove the lower tray from the base. 2. Insert the paper into the lower tray. 3. Insert the lower tray into the base until it snaps into place.
print cartridges The following print cartridges can be used with the printer: ● black print cartridge ● tri-color print cartridge 1. black print cartridge 2. tri-color print cartridge print cartridge selection print cartridge selection number product number black hp 51645 tri-color hp c6578 For installation instructions, see replacing print cartridges. For storage instructions, see maintaining print cartridges. For recycling instructions, see print cartridge recovery.
automatic paper-type sensor The Automatic Paper-Type Sensor provides better printing results, particularly when used with HP paper and media. When the Automatic Paper-Type Sensor is engaged, the printer scans the first page of a document with a blue optical sensor light to determine the best paper type setting. Once determined, the page is printed. For more information, see using the automatic paper type sensor.
two-sided printing accessory (duplexer) The duplexer is a special hardware feature that enables the printer to automatically print on both sides of a page. installing the duplexer 1. Push the two latch handles on the printer’s Rear Access Door toward each other, then remove the door. Caution! Do not discard the Rear Access Door. In order to print, the duplexer or the Rear Access Door must be attached to the printer.
2. Insert the duplexer in the back of the printer until both sides snap into place. Do not press the buttons on either side of the duplexer when installing it in the printer. Use these buttons only when removing the duplexer from the printer. printing with the duplexer For instructions on printing two-sided documents with the duplexer, see two-sided printing. supported paper types The duplexer only works with certain media types.
connectivity The printer offers a number of options for connectivity, including: ● USB ● parallel ● network USB The printer connects to the computer with a USB cable. Your computer must be running a Microsoft Windows 98, Me, 2000, and/or XP operating system to use a USB cable. For instructions on connecting the printer with a USB cable, see the setup poster that came with the printer. parallel The printer can connect to your computer with a parallel cable.
network external wired network connection ● The printer can be connected directly to a computer on the network. For instructions on connecting the printer directly to a computer on the network, use the printer software CD and follow the onscreen network setup instructions. ● The printer can be connected to a network with an HP JetDirect Print Server.
printing Click the following topic below to view an explanation of the printer software: ● print settings ● advanced features ● print status box Click the appropriate topic below to view instructions on printing functions: ● printing a document ● changing default settings ● printing digital photographs ● two-sided printing ● using the automatic paper-type sensor ● selecting between paper trays ● printing on a different first page ● printing a screen image ● watermarks Click the appro
print settings The printer is controlled by software installed on your computer. Use the printer software, known as the printer driver, to change the print settings for a document. To change printer settings, open the Printer Properties dialog box. opening the printer properties dialog box Follow these steps to open the Printer Properties dialog box: 1. Open the file you want to print. 2.
The Printer Properties dialog box has the following tabs and buttons: 1. Tabs: Click a tab to see its contents. To see a description of a specific tab, see Setup, Features, and Color. To find more information about options on each tab screen, point to an option and click the right mouse button to display the What's This? dialog box. Click What's This? to view more information about the selected option. 2. Preview: Shows how changes to the print settings affect the document. 3.
setup tab The Setup tab allows you to set these options: 1. Print Quality: Quality of printout. There are four options to choose from: Best, Normal, Fast Normal, and Draft. Best provides the best print quality at the slowest printing speed. The print speed increases and the print quality lessens with Normal, Fast Normal, and Draft. Draft provides draft quality at the fastest printing speed. 2. Orientation: Page layout. 3. Mirror Image: Reverses the printed image left to right.
6. Photo Paper Printing: Quality of graphic printing on certain papers, such as HP photo papers. 7. Use different first page: Use this feature for printing cover pages or letterhead. See printing on a different first page. 8. Paper Type: Type of paper used. Automatic enables the automatic paper-type sensor, unless the print quality is set to Draft or the printer is printing from the lower tray. 9. Paper Size: Size of paper used. 10. Scale to Fit: Size of text and images on a page. 11.
features tab The Features tab allows you to set these options: 1. Two-Sided Printing: See two-sided printing. 2. Pages per Sheet: Number of pages printed on each sheet of paper. 3. Draw Page Border: Place a border around each page. 4. Page Order: Order in which multiple pages appear on a single sheet of paper. 5. Poster Printing: Number of paper sheets used to print a poster. 6. Watermark: See watermarks. 7. Copies: Number of copies printed. 8.
color tab The Color tab allows you to set these options: 1. Print in Grayscale: Print in shades of gray. 2. Saturation: Intensity of printed colors. 3. Brightness: Lightness or darkness of printed colors. 4. Color Tone: Warmth or coolness of printed colors.
advanced features Printing photographs, transparencies, or documents with graphics may require you to set several options in the Advanced Features dialog box. accessing the advanced features dialog box Follow these steps to access the Advanced Features dialog box: 1. Open the Printer Properties dialog box. 2. Click the Features tab, then click the Advanced Features button.
using the advanced features dialog box Use the Advanced Features dialog box to set these options: 1. Ink Volume: Select this feature to lessen or increase the amount of ink used to print a document. 2. Dry Time: Select this feature to increase the time the printer holds a document after printing if the ink on your printed document smears. 3. Low Memory Mode: Select this option to allow the draft to be printed if your computer does not have enough memory or disk space to print a document.
print status box The Print Status box appears on the taskbar each time the printer prints a file. Click the taskbar button to maximize the Print Status box. The following items are displayed: ● Ink Level: Estimated ink level of each print cartridge ● Status: Status of the print job ● Print Quality: Draft, Fast Normal, Normal, or Best ● Paper Type: Type of paper selected ● Paper Size: Size of paper selected To change the print options, click the taskbar icon.
printing a document Follow these instructions to print a document or change your print settings: 1. Open the file you want to print. 2. Follow one of these paths to open the Printer Properties dialog box: ❍ Click File > Print, then select Properties. ❍ Click File > Print Setup, then select Properties. ❍ Click File > Print > Setup, then select Properties. The Printer Properties dialog box appears. 3.
changing default settings taskbar icon The taskbar icon lets you change the default print settings. Default print settings apply to all documents you print with the printer. 1. taskbar icon changing printer settings 1. Right-click the taskbar icon. When you right-click the taskbar icon, a list of hp printers installed on the computer appears. If necessary, select the printer for which you want to change the default settings. Then right-click the taskbar icon again. 2.
4. Click OK. A dialog box appears stating that the new settings will be used every time you print. If you do not want to see this dialog box again, select Don't show me this message again. 5. Click OK to save the new default print settings. These settings will remain in effect unless you change the default print settings again. turning off the taskbar icon 1. Right-click the taskbar icon. The taskbar shortcut menu screen appears. 2. Select Exit to turn off the taskbar icon.
printing digital photographs The printer has several features to improve the print quality of your digital photographs. These features are found in the hp Digital Photography Options dialog box. To access these options: 1. Open the Printer Properties dialog box. 2. Click the Setup tab, then click the hp Digital Photography button. using the hp digital photography options dialog box Use the hp Digital Photography Options dialog box to set these options: 1.
3. SmartFocus: Click On to allow the printer driver to automatically focus images. 4. Sharpness: Adjust image sharpness to preference. Click Auto to allow the printer driver to automatically balance sharpness. 5. Smoothing: Adjust distortion to preference. Click Auto to allow the printer driver to automatically balance smoothing.
two-sided printing Use one of the following methods to print two-sided documents: ● automatic two-sided printing ● manual two-sided printing automatic two-sided printing To print two-sided documents automatically, the duplexer must be attached to the printer. The duplexer only works with certain media types. For a list of supported media types, see twosided printing accessory specifications.
printing instructions Follow these instructions to print a two-sided document: 1. Open the Printer Properties dialog box, then select the Features tab. 2. Check Two-Sided Printing. The Two-Sided Printing Margin dialog box appears. 3. Select the appropriate page content option, then click OK to return to the Features tab. 4.
5. Select the Automatic box. 6. Change any other desired print settings, then click OK. When the first side prints, the printer pauses while the first side of the printed page dries. Once dry, the second side of the page is printed and released. For a description of the duplexer, see two-sided printing accessory (duplexer).
printing instructions Follow these instructions to print a two-sided document manually: 1. Open the Printer Properties dialog box, then select the Features tab. 2. Check Two-Sided Printing. If the Two-Sided Printing Margin dialog box appears, click Cancel. 3. Deselect the Automatic box. 4.
5. Change any other desired print settings, then click OK. The printer automatically prints odd-numbered pages first. Once the odd-numbered pages are printed, a message appears prompting you to reload the paper so that the evennumbered pages can be printed. 6. Reload the paper, then click Continue.
using the automatic paper-type sensor availability The Automatic Paper-Type Sensor is available to be used for documents printed from the upper tray in any print quality mode other than Draft. The Automatic Paper-Type Sensor is not operational for documents printed in Draft mode or from the 250-Sheet Plain Paper Tray.
turning off the automatic paper-type sensor Open the Printer Properties dialog box and select one of the following options: tab setting Paper Type: Any paper type other than Automatic —or— Setup Print Quality: Draft —or— Paper Tray: Lower (if using the 250-Sheet Plain Paper Tray) For a description of the Automatic Paper-Type Sensor, see automatic paper-type sensor.
selecting between paper trays The 250-Sheet Plain Paper Tray may be included with your printer. The 250-Sheet Plain Paper Tray can be purchased separately from an authorized HP dealer. For a description of the 250-Sheet Plain Paper Tray, see 250-sheet plain paper tray. printing instructions Follow theses steps to select between the paper trays. 1. Open the Printer Properties dialog box.
2. Select one of the following options in the Paper Tray box: ❍ ❍ ❍ Upper Tray: Prints from the In tray. If the In tray is empty, an Out of Paper message appears. Lower Tray: Prints from the 250-Sheet Plain Paper Tray. If the lower tray is empty, an Out of Paper message appears. Automatic: upper or lower tray: Prints from the In tray. If the In tray is empty, the printer prints from the 250-Sheet Plain Paper Tray. If the lower tray is empty, an Out of Paper message appears. 3.
printing on a different first page The Use different first page feature prints the first page of a multi-page document on a different paper-type than is used for the rest of the document. Follow these steps to print with the Use different first page feature: 1. Follow the appropriate instructions for loading paper: ❍ if the 250-Sheet Plain Paper tray is being used... Load the paper for the first page in the In tray, then load plain paper in the lower tray.
2. Open the Printer Properties dialog box. 3. Click the Use different first page checkbox. 4. Select the paper-type and paper size for the first page. 5. Select Upper in the Paper Tray box. 6. Click the Other Pages tab. 7. Select Upper or Lower in the Paper Tray box. 8. Select any other desired print settings, then click OK. Do not print the document in reverse order (last page first).
printing a screen image The HP Print Screen Utility* allows you to print a screen image displayed on the computer monitor. It works when your HP deskjet printer is selected as the default printer. *This option may not be active or available depending on printer installation. printing guidelines Use either letter-sized or A4-sized paper to print the image. print screen button ● Press the Print Screen button on the keyboard to print a screen.
watermarks Watermarks appear as background printing on documents. applying an existing watermark to a document Follow these steps to apply an existing watermark to a document: 1. Open the Printer Properties dialog box. 2. Click the Features tab. 3. Select the watermark you want from the list. 4. Do one of the following: ❍ If you want the watermark to appear on the first page only, select First Page Only. ❍ If you want the watermark to appear on all printed pages, leave First Page Only unchecked. 5.
creating or changing a watermark Follow these steps to create or change a watermark: 1. Open the Printer Properties dialog box. 2. Click the Features tab. 3. Click the Edit button. The Watermark Details dialog box appears. 4. Do one of the following: ❍ Select an existing watermark to change —or— ❍ Click the New button 5. Create or change the watermark message, message angle, and font attributes you want. 6. After you have set the watermark details, click OK. 7. Apply the watermark.
plain paper preparing to print 1. Raise the Out tray. 2. Slide out both paper guides. 3. Do one of the following: ❍ For letter, executive, and B5 sized paper, place up to 150 sheets of paper in the In tray. —or— ❍ For legal-sized and A4 paper, flip down the In tray door, pull out the paper length guide, then place up to 150 sheets of paper in the In tray. 4. Slide the paper guides firmly against the paper. 5. Lower the Out tray. Plain paper can also be printed from the 250-Sheet Plain Paper Tray.
printing on plain paper 1. Open the Printer Properties dialog box, then select the following setting: tab Setup setting Paper Type: Automatic or Plain Paper Paper Tray: Upper, Lower, or Automatic 2. Select any other desired print settings. 3. After you have selected the print settings, click OK. For a description of available print options, see print settings.
envelopes Print a single envelope using the envelope slot, or print multiple envelopes using the In tray. printing guidelines ● Never place more than 22 envelopes in the In tray at one time. ● Avoid using envelopes that have clasps or windows. ● ● Avoid using envelopes that are shiny or embossed; envelopes with thick, irregular, or curled edges; or envelopes that are wrinkled, torn, or otherwise damaged. Align the envelope edges before inserting them in the In tray.
4. Push the envelopes forward until they stop. 5. Slide the paper guides firmly against the edges of the envelopes. 6. Replace the Out tray. printing the envelopes If your software program includes an envelope-printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1.
transparencies printing guidelines For great results use hp premium inkjet transparency film. preparing to print 1. Raise the Out tray. 2. Slide out both paper guides, then remove all paper from the In tray. 3. Fan the edges of the transparency sheets to separate them, then align the edges. 4. Place no more than 30 transparency sheets in the In tray with the rough side down and the adhesive strip toward the printer. 5.
printing transparencies 1. Open the Printer Properties dialog box, then select the following setting: tab setting Setup Paper Type: Automatic or appropriate transparency film Paper Tray: Upper 2. Select any other desired print settings, then click OK. For a description of available print options, see print settings. The printer may wait for transparencies to dry before releasing them to the Out tray.
labels printing guidelines ● Use only paper labels that are designed specifically for inkjet printers. ● Use only full sheets of labels. ● Use only US Letter-sized or A4-sized sheets of labels. ● Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. ● Do not use plastic or clear labels. The ink will not dry on these labels. ● Never place more than 30 sheets of labels in the In tray at one time. preparing to print 1. Raise the Out tray. 2.
printing labels If your software program includes a label printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following settings: tab setting Paper Type: Automatic or the appropriate paper type Paper Size: A4 (210 x 297 mm) or Letter (8.5 x 11 in) Setup Orientation: Appropriate orientation Paper Tray: Upper Features Two-Sided Printing: Unchecked 2.
index cards and other small media printing guidelines Use only cards and small media that meet the printer's paper size specifications. For the printer's paper size specifications, see size specifications. preparing to print a single index card 1. Place the card into the single envelope slot. 2. Push the card forward until it stops. If printing on a card smaller than 4 in. x 6 in., load the card in the In tray rather than the single envelope slot.
7. Slide the paper length guide all the way in, then slide the fine length guide firmly against the cards. 8. Replace the Out tray. printing index cards and other small media If your software program includes a card printing feature, follow the instructions provided by the software program. Otherwise, follow the instructions below. 1.
photographs printing guidelines ● ● ● The photo must be in an electronic format (digital) before it can be printed. Take a digital picture, scan a photo, or have your local camera shop provide an electronic file of the photo. For best print quality use a High Resolution print setting and set the HP Digital Photography options. Use hp photo papers for great results. preparing to print 1. Raise the Out tray. 2. Slide out both paper guides, then remove all paper from the In tray. 3.
printing photographs 1. Open the Printer Properties dialog box, then select the following setting: tab setting Print Quality: Best Paper Type: Automatic or the appropriate photo paper type Photo Paper Printing: ❍ Setup ❍ PhotoREt for best print speed and quality, or 4800 x 1200 optimized color dpi on premium inkjet photo papers, 1200 x 1200 input dpi and 400 MB or more available hard disk space.
greeting cards printing guidelines ● ● ● Unfold pre-folded cards, then place them in the In tray. If an out of paper message appears, verify that the cards are positioned properly in the In tray. For great results, use hp greeting card paper. preparing to print 1. Remove the Out tray. 2. Slide out both paper guides, then remove all paper from the In tray. 3. Fan the edges of the greeting cards to separate them. 4. Align the edges of the cards, then place no more than 5 cards in the In tray. 5.
printing greeting cards If your software program includes a greeting card printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following settings: tab setting Paper Type: Automatic or appropriate greeting card paper Setup Paper Size: Appropriate paper size Paper Tray: Upper Features Two-Sided Printing: Select if you want to use this feature 2.
posters preparing to print 1. Raise the Out tray. 2. Slide out both paper guides, then remove all paper from the In tray. 3. Fan the edges of the sheets to separate them, then align the edges. 4. Place the paper in the In tray. 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray. Posters can be printed on plain paper from the 250-Sheet Plain Paper Tray. printing posters 1.
3. After the poster has printed, trim the edges on the sheets, then tape the sheets together. For a description of available print options, see print settings.
banners printing guidelines ● See the printer release notes for specific printing information. ● Use hp banner paper for great results. preparing to print 1. Raise the Out tray. 2. Slide out both paper guides, then remove all paper from the In tray. 3. Select up to 20 sheets of banner paper. Remove and discard any perforated strips. 4. Place the banner paper in the In tray with the unattached edge of the paper facing the printer. 5. Slide the paper guides firmly against the paper. 6.
printing banners If your software program includes a banner printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following setting: tab setting Paper Type: hp banner paper or other banner paper Setup Paper Size: Banner [A4 (210 x 297 mm)] or Banner [Letter (8.5 x 11 in.)] Paper Tray: Upper 2. Select any other desired print settings, then click OK.
iron-on transfers printing guidelines ● ● When printing a document with a mirror-image, the text and pictures are horizontally reversed from what appears on the computer screen. Use hp iron-on t-shirt transfer paper for great results. preparing to print 1. Raise the Out tray. 2. Slide out both paper guides, then remove all paper from the In tray. 3. Fan the edges of the iron-on transfer paper to separate them, then align the edges. 4.
printing iron-on transfers If your software program includes an iron-on transfer printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following setting: tab setting Paper Type: Automatic or hp iron-on t-shirt transfers Print Quality: Normal or Best Setup Paper Size: A4 (210 x 297 mm) or Letter (8.5 x 11 in.) Orientation: Click Mirror Image Paper Tray: Upper 2.
maintenance ● replacing print cartridges ● calibrating print cartridges ● automatically cleaning print cartridges ● manually cleaning print cartridges ● maintaining print cartridges ● maintaining the printer body ● refilling print cartridges ● removing ink from skin and clothing ● tools
replacing print cartridges Before buying replacement print cartridges, verify the correct part numbers. When a print cartridge is empty, leave the empty print cartridge in the print cartridge cradle until it is replaced. The printer requires both print cartridges to operate. Warning! Keep both new and used print cartridges out of the reach of children. To replace a print cartridge: 1. Press the Power button to turn on the printer. 2. Open the top cover. The cradle moves to the center of the printer. 3.
5. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. 1. black cartridge 2. color cartridge 3. ink nozzles 4. copper contacts 5. plastic tape Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. 1. copper contacts 6. Push the print cartridge firmly into the cradle. 7.
calibrating print cartridges After you install a print cartridge, the printer automatically calibrates the print cartridges to ensure the best print quality. However, if the black and color print cartridges become misaligned during the course of printing, you may wish to manually calibrate the cartridges. The instructions for calibrating the print cartridges vary according to how the printer was installed on your computer.
automatically cleaning print cartridges If your printed pages are missing lines or dots or if streaks appear, the print cartridges need to be cleaned. The instructions for cleaning the print cartridges vary according to how the printer was installed on your computer.
manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the print cartridges and print cartridge cradle, it can cause ink streaks and smudges on printed pages. Ink streaking is easily corrected by manually cleaning the cartridges and cradle.
cleaning the print cartridges and print cartridge cradle 1. Lightly moisten a cotton swab with distilled water. 2. Clean the face and edges of the first print cartridge with the swab, as shown in the following illustration. Do not wipe the nozzle plate. 1. nozzle plate 2. face and edges of print cartridge 3. Inspect the face and edges of the print cartridge for fibers. Repeat steps 1 and 2 above if fibers are still present. 4. Repeat steps 1 through 3 for the second print cartridge. 5.
6. Insert the print cartridges and close the printer’s top cover. 7. Connect the power cord to the back of the printer. A calibration page prints to align the print cartridges. Repeat the cleaning procedure if ink streaks continue to appear on printed pages.
maintaining print cartridges The following suggestions will help maintain HP print cartridges and ensure consistent print quality: ● ● ● ● ● Keep all print cartridges in their sealed packages in an upright position until they are needed. Print cartridges should be stored at room temperature (60–78 degrees F or 15.6–26.6 degrees C). Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer.
maintaining the printer body printer case exterior Follow these guidelines when cleaning the outside of the printer: ● ● Use distilled water only. Do not use household cleaners or detergents. Use a soft, damp cloth to remove dust, smudges, stains, and spilled ink from the exterior of the printer case. printer interior Caution! Do not clean the printer’s interior. Keep all liquids out of the interior. print cradle rod Do not lubricate the rod on which the print cradle moves.
refilling print cartridges To get the best performance from your HP printer, use only genuine, factory-filled HP print cartridges. Caution! Damage that is directly attributable to modified or refilled HP print cartridges is specifically excluded from the HP printer’s warranty coverage.
removing ink from skin and clothing Follow these steps to remove ink from skin and clothing: to remove ink from... do this... skin Wash the affected area with an abrasive soap. white fabric Wash the fabric in cold water using chlorine bleach. color fabric Wash the fabric in cold water using sudsy ammonia. Caution! Always use cold water to remove ink from fabric. Warm or hot water may set the ink color into the fabric.
tools The printer software contains a number of useful tools to enhance the printer's performance. To access the tools, answer the following question: Does this icon appear on your computer's desktop? ● Yes (use Utilities in printer assistant) ● No (use printer properties) If the Yes option does not work, double-click the printer assistant icon on your computer's desktop, then click Utilities. using the printer properties accessing the printer properties 1. Open the Printer Properties dialog box. 2.
device services The following tools are available on the Device Services tab: ● Calibrate the Device: Calibrates the print cartridges. ● Clean the Print Cartridges: Cleans the print cartridges. ● Print a Test Page: Print a test page to see if the printer can receive data. ● Print a Diagnostic Page: Print a diagnostic page when the HP Customer Care Center requests it.
troubleshooting Click the topic below that best describes the problem: ● checking the print cartridge status ● printer is not printing ● problems with printouts ● printer lights are flashing or on ● printer is too slow ● two-sided printing problems If you continue to have problems after investigating the above topics, see support.
checking the print cartridge status understanding the print cartridge status light The Print Cartridge Status light flashes when one or both of the print cartridges are low on ink, improperly installed, missing, or malfunctioning. This light also flashes if the wrong print cartridge type is used. 1. print cartridge status light If the ink level is low in a print cartridge, the Print Cartridge Status light stops flashing when the printer's top cover is opened or the printer is printing.
checking the print cartridge status Open the printer's top cover. The arrow on the top of the print cartridge cradle points to one of five Print Cartridge Status icons revealing the status of the print cartridge. 1. tri-color cartridge problem icon 2. black cartridge problem icon 3. tri-color cartridge low-ink icon 4. black cartridge low-ink icon 5. cartridges OK icon 6.
troubleshooting problems with the tri-color or black print cartridge If the arrow points to a print cartridge problem icon, the print cartridge is either missing, improperly installed, defective, or is the wrong print cartridge for the printer. Perform the following tasks to correct the problem: icon meaning Tri-color print cartridge is defective or not the right part number. Black print cartridge is defective or not the right part number. solution 1. Remove and reinsert the print cartridge. 2.
printer is not printing verify the following ● The printer is connected to the power source. ● The cable connections are secure. ● The printer is turned on. ● The media is correctly placed in the In tray or lower tray. ● The printer's top cover is closed. ● The duplexer or Rear Access Door is attached. ● The print cartridges are correctly installed. For installation instructions, see replacing print cartridges.
paper jam Caution! Do not remove a paper jam by pulling paper from the front of the printer. Doing so could damage the printer. Follow each of these steps until the paper jam is cleared. empty and reload the paper trays 1. Remove the paper from the In and Out trays. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 2. Reload the In tray. 3. Press the Resume button. if the paper jam is not removed, empty the duplexer 1.
3. Remove any paper from the duplexer. 4. Close the duplexer door until it snaps shut. 5. Turn on the printer. 6. Reprint the document. if the paper jam is not removed, clear paper from the printer body 1. Turn off the printer. 2. Press the buttons on the left and right sides of the duplexer, then remove the unit from the printer. If the Rear Access Door is attached to the printer, push the two latch handles toward each other, then remove the door. 3. Remove any paper in the printer. 4.
out of paper if the In tray or lower tray contains paper 1. Slide the paper forward until it stops. 2. Adjust the length guide so that it touches the paper stack. 3. Press the Resume button. if the In tray or lower tray is empty 1. Load paper in the tray. 2. Press the Resume button. will not feed paper if the In tray or lower tray contains paper Try one or more of the following: ● Reduce the number of sheets in the paper tray. ● Remove and reload the paper tray. ● Use a different type of paper.
USB problems the error message "there was an error writing to LPT1" appears The USB cable may not have been attached before installing the software. Uninstall, then reinstall, the software. To uninstall the software: ● Click here. —or— ● Click Start > Programs > Hewlett-Packard > [hp deskjet] > uninstall software, then follow the onscreen instructions.
problems with printouts Click the topic below that best describes the problem: ● print quality is poor ● text and images are misaligned ● document is printed off-center or at an angle ● parts of the document are missing or printed in the wrong place ● printout does not reflect new print settings ● photos are not printing correctly ● banner does not print correctly ● blank pages print print quality is poor ● print is faded ● missing lines or dots ● too much or too little ink appears on t
too much or too little ink appears on the page Do the following: ● Extend the dry time 1. Open the Printer Properties dialog box. 2. Select the Features tab, then click the Advanced Features button. 3. Slide the Dry Time slider towards More. 4. Click OK twice. ● Select a paper type 1. Open the Printer Properties dialog box. 2. Select the Setup tab, then select the appropriate paper type. 3. Click OK.
printout does not reflect selected print settings Some software applications allow you to set certain print settings, such as the print order. The software application's print settings may differ from the print settings specified on the Printer Properties dialog box. Change the appropriate print settings within the software application to match the settings on the Printer Properties dialog box. photos are not printing correctly 1.
check the printer properties Open the Printer Properties dialog box and verify the following options: tab setting Setup Paper Type: Special Papers, then select hp banner paper Paper Size: Appropriate banner paper check the software ● ● ● Verify that the software application you are using prints banners. Not all software applications print banners. If gaps appear at the ends of the sheets, verify that the printer software is operating correctly.
printer lights are on or flashing ● what the flashing lights indicate ● print cartridge status light is on or flashing ● resume light is flashing ● power light is flashing ● all lights are flashing what the lights indicate Printer lights that are on or flashing indicate the printer status. 1. print cartridge status light 2. resume light 3. power light print cartridge status light is on or flashing the top cover is open Close the top cover.
there may be a problem with a print cartridge ● ● Verify that the correct print cartridges are installed. Check if a print cartridge is low on ink or improperly installed. resume light is flashing the printer may be out of paper 1. Place paper in the In tray or the lower tray. 2. Press the Resume button on the front of the printer. there may be a paper jam Follow these instructions to clear a paper jam. the printer may be ready to print the second side of a two-sided document 1.
printer is too slow Several variables can slow the printer's performance.
automatic paper-type option is enabled When the automatic paper-type option is enabled, it takes a few seconds for the printer to scan the first page of the print job to determine the appropriate paper type. To increase the print speed, turn off the Automatic Paper-Type Sensor. For instructions on turning off the Automatic Paper-Type Sensor, see using the automatic paper-type sensor. two-sided documents are printing Printing two-sided documents takes more time than printing single-sided documents.
two-sided printing problems Select the topic that best describes the problem: ● binding margin is in the wrong place ● only one side of the page prints when the two-sided printing option is selected ● paper jam occurs inside the duplexer ● automatic option for two-sided printing cannot be selected in the Features tab binding margin is in the wrong place You may have chosen an incorrect paper orientation.
paper jam occurs inside the duplexer Follow the instructions for clearing a paper jam in the printer is not printing section. automatic option for two-sided printing cannot be selected in the Features tab The printer driver may not be configured to use the duplexer. Follow these steps to configure the printer driver to use the duplexer: 1. Open the Configuration dialog box in Printer Assistant, then click the configure button. 2. Click the Automatic Two-Sided Printing Accessory check box. 3.
specifications ● printer specifications ● two-sided printing accessory (duplexer) specifications ● 250-sheet plain paper tray specifications ● minimum system requirements ● environmental statement ● print cartridge recovery ● limited warranty ● regulatory notices
printer specifications hp deskjet 6120 series printer model number: c8954a, c8954b black text print speed * Draft: Up to 20 pages per minute Fast Normal: Up to 11 pages per minute Normal: Up to 7 pages per minute Best: Up to 1.4 page per minute mixed text with color graphics print speed* Draft: Up to 13 pages per minute Fast Normal: Up to 6.9 pages per minute Normal: Up to 5 pages per minute Best: Up to 1.2 page per minute *These are approximate figures.
print technology Drop-on-demand thermal inkjet printing software compatibility MS Windows compatible (95, 98, Me, 2000, NT 4.0 (SP 6 or higher), and XP) Limited MS Windows 3.1 and DOS support duty cycle 5000 pages per month memory 8 MB built-in RAM processor 96 MHz processor buttons and lights Cancel button Print Cartridge Status light Resume button and light Power button and light i/o interface Centronics Parallel, IEEE 1284 Compliant Universal Serial Bus (USB) 2.
printer weight 5.03 kg (13.48 lb) operating environment Maximum operating conditions: Temperature: 41 to 104 degrees F, 5 to 40 degrees C Humidity: 15 to 80 percent RH non-condensing Recommended operating conditions for best print quality: Temperature: 59 to 95 degrees F or 15 to 35 degrees C Humidity: 20 to 80 percent RH non-condensing Storage conditions: Temperature: -40 to 140 degrees F, -40 to 60 degrees C power consumption The default activation period for power saving mode is less than 5 minutes. 1.
Fast Normal Mode: Sound power level, LWAd: 6.4 Bels(A) [64 dB (A)] Sound pressure level, LpAm (bystander positions): 51 dB (A) alignment Skew: ± .006 mm/mm (.006 in/in) on plain paper and special paper ± .010 mm/mm (.010 in/in) on HP transparency films ± .012 mm/mm (.012 in/in) on envelopes, cards, and card-sized photo paper Vertical: ± .003 mm/mm (.003 in/in) on plain paper and special paper ± .005 mm/mm (.005 in/in) on HP transparency films media weights (printer only) Paper: U.S.
Out tray capacity: Plain Paper sheets: Up to 50 Envelopes: Up to 10 Cards: Up to 10 Greeting cards: Up to 30 Labels: Up to 20 Photo paper: Up to 30 Transparencies: Up to 30 media size U.S. Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) Executive 184 x 267 mm (7.25 x 10.5 in) A4 210 x 297 mm A5 148 x 210 mm B5 182 x 257 mm Envelopes: U.S. No. 10 105 x 241 mm (4.12 x 9.5 in) Invitation A2 111 x 146 mm (4.38 x 5.75 in) DL 110 x 220 mm (4.33 x 8.66 in) C6 114 x 162 mm (4.49 x 6.
Labels: U.S. Letter 216 x 279 mm (8.5 x 11 in) A4 210 x 297 mm Transparencies: U.S. Letter 216 x 279 mm (8.
two-sided printing accessory (duplexer) specifications hp two-sided printing accessory model no. c8955a duty cycle 5000 pages per month dimensions Printer with duplexer 454 mm wide x 184.2 mm high x 440.3 mm deep weight Printer with duplexer and print cartridges 5.53 kg (14.82 lb) declared noise emissions in accordance with ISO 9296 Best Mode: Sound power level, LWAd with duplexer: 5.
alignment Skew: ± .009 mm/mm (.009 in/in) on plain paper and special paper with duplexer (2nd side) ± .012 mm/mm (.012 in/in) on cards (2nd side) media size Paper: U.S. Letter: 216 x 279 mm (8.5 x 11 in) Executive: 184 x 267 mm (7.25 x 10.5 in) A4: 210 x 297 mm A5: 148 x 210 mm B5: 182 x 257 mm Cards: 127 x 203 mm (5 x 8 in) 102 x 152 mm (4 x 6 in) A6 105 x 148.
250-sheet plain paper tray specifications hp 250-sheet plain paper tray model no. pt 8956 duty cycle 5000 pages per month dimensions 454 mm wide x 62 mm high x 440.3 mm deep weight Printer with 250-Sheet Plain Paper Tray, duplexer, and print cartridges installed 7.26 kg (19.44 lb) media capacity Plain Paper: 250 sheets media weight Letter/A4 Paper: 60 to 105 g/m² (16 to 28 lb) Legal Paper: 75 to 105 g/m² (20 to 28 lb) media size Paper: U.S. Letter: 216 x 279 mm (8.5 x 11 in) U.S.
minimum system requirements Your computer must meet the following minimum requirements to use the printer: Microsoft Windows XP Minimum Processor Speed: Pentium 233 MHz Required RAM: 128 MB Required Free Hard Disk Space: 40 MB* Microsoft Windows NT 4.
environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. reduction and elimination Paper use: The printer’s automatic two-sided printing capability reduces paper usage and the resulting demands on natural resources. This printer is suited for the use of recycled papers in accordance with DIN 19 309.
energy consumption This printer was designed with energy conservation in mind. This printer averages 2.5 watts in stand-by mode. Not only does this save natural resources, but it also saves money without affecting the high performance of the printer. This product qualifies for the ENERGY STAR® Program (U.S. and Japan). ENERGY STAR is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a US registered service mark of the USEPA.
print cartridge recovery Customers interested in recycling their genuine HP print cartridges can participate in HP's empty print cartridge return and recycle program. HP offers this program in the United States, Puerto Rico, France, Germany, and Singapore, more countries than any other print cartridge manufacturer in the world. This program is provided as a free service to HP customers as an environmentally sound solution for these products at endof-life.
limited warranty region software printer North America (including Canada) 90 days 1 year Asia Pacific 90 days 1 year Europe 90 days 1 year Latin America 90 days 1 year extent of limited warranty Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.
5. If HP is unable to repair or replace, as applicable, a defective product covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price of the product. 6. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 7. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 8.
local law 1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law.
regulatory notices hewlett-packard company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: ● ● This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. Pursuant to part 15.
LED indicator statement The display LEDs meet the requirements of EN 60825-1. Regulatory Model Identification Number For regulatory identification purposes, this product is assigned a Regulatory Model Number. The Regulatory Model Number for this printer is VCVRA-0105. This regulatory number should not be confused with the marketing name (hp deskjet 6120 series) or product number (C8954a, C8954b).
Index Numbers A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Numbers 250-sheet plain paper tray A accessibility acknowledgements advanced features automatic paper-type sensor about using automatic two-sided printing accessory automatic two-sided printing about paper jams problems B banners buttons C calibrating the print cartridge
cleaning print cartridges automatically manually color tab connectivity about network parallel port USB port D default settings, changing duplexer about installing specifications E envelopes environmental statement F features tab features about special G-H greeting cards
I-K iron-on transfers L labels lights about flashing flashing (all) on power light is flashing resume light is flashing M maintenance print cartridge printer body minimum system requirements N-O notices and acknowledgements notices, regulatory P-Q paper jam paper trays photographs
posters print cartridges about calibrating cleaning automatically cleaning manually cleaning using the hp toolbox maintenance recovery refilling replacing status of print settings print status box printer driver about color tab settings features tab settings setup tab settings printing banners digital photographs documents greeting cards index cards iron-on transfers labels not printing paper problems photographs plain paper posters printout problems screen images slow small media transparencies printout pr
R regulatory notices removing ink from skin and clothing S setup tab special features specifications duplexer printer system requirements T terms and conventions tools transparencies troubleshooting two-sided printing about about the duplexer problems U-V USB about problems
W-Z warranty
