hp LaserJet 4200 4200n 4200tn 4200dtn 4200dtns 4200dtnsl use hp LaserJet 4300 4300n 4300tn 4300dtn 4300dtns 4300dtnsl
HP LaserJet 4200 and 4300 series printers Use
Copyright information Warranty Trademark Credits © Copyright Hewlett-Packard Company 2002 The information contained in this document is subject to change without notice. Adobe and PostScript are trademarks of Adobe Systems Incorporated. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Contents About the documentation Where to look for information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Using the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 1 Printer basics Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Printer features and benefits . . . . . .
Removing the optional envelope feeder . . . . . . . . . . . . . . . . . . . . . . . Loading envelopes in the optional envelope feeder . . . . . . . . . . . . . . Printing special paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing jams from the optional stacker or stapler/stacker . . . . . . . . 106 Solving repeated paper jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Understanding printer messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Control panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Mopy disk error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix C Printer commands Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Understanding PCL 6 and PCL 5e printer command syntax . . . . . . . . . Combining escape sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering escape characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting PCL 6 and PCL 5e fonts . . . . . . . . . . . . . . . . . . . . . . . . . . Common PCL 6 and PCL 5e printer commands . . . .
About the documentation Where to look for information Several references are available for use with this printer. For additional information or an updated version of the user guide, visit http://www.hp.com/support/lj4200 or http://www.hp.com/support/lj4300. Setting up the printer Getting Started Guide The getting started (start) guide that came with the printer contains information for setting up your printer. You can print a new copy from either of these websites: http://www.hp.
Using the printer User guide This guide (use), which you are currently reading, contains information about using the printer and troubleshooting. It also contains support, warranty, and regulatory information. See the contents for a list of topics covered. Online Help The online Help contains information about printer options that are available in the printer drivers. Gain access to the online Help through the printer driver.
1 Printer basics Overview Thank you for purchasing an HP LaserJet 4200 series or 4300 series printer. If you have not done so, see the getting started (start) guide provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to familiarize yourself with the printer.
Printer features and benefits The following table describes the features for the HP LaserJet 4200 series and the HP LaserJet 4300 series printers. Bulleted items in blue denote differences between the two series.
Expandable design HP LaserJet 4200 series HP LaserJet 4300 series ENWW Two EIO (enhanced input/output) slots for connecting to networks or additional devices. Expandable memory up to 416 MB. Optional, stackable 500-sheet tray and feeder units. Up to two optional tray and feeder units can be installed. Optional 1,500-sheet tray and feeder. Up to two optional tray and feeder units can be installed, only one of which can be a 1,500-sheet tray and feeder.
Printer configurations The HP LaserJet 4200 series and 4300 series printers have six models each: the base, n, tn, dtn, dtns, and dtnsl models. The following table describes the features of each model for each series.
Printer parts and locations This section describes the basic printer features. The accessories included with some models, such as the stapler/stacker that is included in the HP LaserJet 4200dtnsl model, are not shown. For more information about optional accessories, see “Accessories and supplies” on page 15.
Front view, tray 1 closed 1 3 2 1 Paper level indicator 2 Tray 2 (500-sheet) 3 Tray numbers Rear view 1 6 7 2 8 3 4 5 1 Accessory cover 2 Memory-access door (more than one DIMM can be installed) 3 EIO slots 4 Parallel interface port 5 Power connector 6 Fuser (can be removed to clear paper jams) 7 Rear output bin (straight-through paper path) 8 Duplexer cover (not installed if the optional duplexer is installed) 14 Chapter 1 Printer basics ENWW
Accessories and supplies You can increase the capabilities of the printer with optional accessories and supplies, as shown below. See “Ordering information” on page 17. Note Use accessories and supplies specifically designed for the printer to ensure optimum performance. The printer supports two EIO cards. One of the card slots is already used in the HP LaserJet 4200n/tn/dtn/dtns/dtnsl and 4300 n/tn/dtn/dtns/dtnsl models for the HP Jetdirect 10/100Base-TX print server card.
Moving the printer The printer is heavy and should be lifted by two people. To lift the printer, grip the handles on the sides of the printer. If the bottom of the printer is attached to an optional accessory (such as a 500-sheet tray and feeder, 1,500-sheet tray and feeder, or storage cabinet), the accessory latches must be unlocked before moving the printer.
Ordering information This section contains information about how to order accessories and their part numbers. Use only parts and accessories specifically designed for this printer.
Ordering directly through the printer software The printer software gives you the ability to order supplies and accessories directly, by using your computer. Three things are required to use this feature: The Printer Status and Alerts software must be installed on your computer. (Use the Custom installation option to install this software.) The printer must be connected to your computer using a parallel cable, a TCP/ICP connection, or a network. You must have access to the Internet.
Memory, fonts, and mass storage Item Part number SDRAM DIMM (dual inline memory module) 8 MB C7842A 16 MB C7843A 32 MB C7845A 64 MB Q9680A 128 MB Q9121A Flash DIMM 2 MB C4286A 4 MB C4287A 8 MB C8530A 12 MB C7867A Font DIMM Korean D4838A Simplified Chinese C4293A Traditional Chinese C4292A EIO hard disk Description or use Boosts the ability of the printer to handle large or complex print jobs (maximum 416 MB with HP-brand DIMMs).
Documentation Item Part number Description or use print media guide for the HP 5980-8424 ENUS A guide to using paper and other print media with HP LaserJet printers (English only). LaserJet family of printers To obtain an updated version of the media guide, go to http://www.hp.com/support/lj4200 or to http://www.hp.com/support/lj4300. HP LaserJet 4200/4300 series CD-ROM An additional copy of the CD-ROM containing software, the use guide, and Readmes.
Printing supplies Item Part number and where available Print cartridges HP UltraPrecise print cartridge. 12,000 pages (HP LaserJet 4200 series) Q1338A 18,000 pages (HP LaserJet 4300 series) Q1339A 1,000-staple cartridge Description or use Q3216A HP LaserJet paper Letter (8.5 by 11 inch), HPJ1124/North America 500 sheets/ream, 10-ream carton Legal (8.
Printing supplies Item Part number and where available Description or use HP Office paper For use with all office equipment— laser and inkjet printers, copiers, and Letter (8.5 by 11 inch), HPC8511/North America fax machines. Good for high-volume 500 sheets/ream, 10-ream carton and Mexico printing. Letter (8.5 by 11 inch), 3-hole, HPC3HP/North America Specifications: 84 bright, 500 sheets/ream, 10-ream carton 20 lb (75 g/m2). Legal (8.
Printing supplies Item Part number and where available HP Printing paper For use with HP LaserJet and inkjet printers. Created especially for small and home offices. Heavier and brighter than copier paper. Letter (8.5 by 11 inch), HPP1122/North America 500 sheets/ream, 10-ream carton and Mexico Letter (8.5 by 11 inch), 500 sheets/ream, 3-ream carton HPP113R/North America Specifications: 92 bright, 22 lb.
Control panel layout 1 11 10 2 READY 3 9 4 8 5 1 CANCEL JOB button 2 Ready light 3 Data light 4 Attention light 5 PAUSE/RESUME button 6 Control panel display 7 DOWN ARROW button 8 HELP button 9 SELECT button 6 7 10 UP ARROW button 11 BACK ARROW button Control panel lights Light Indication when lit Ready The printer is ready to print. Data The printer is processing information. Attention Action is required. See the control panel display for an associated message.
Control panel buttons Button Function CANCEL JOB Cancels the print job that the printer is processing, clears the paper path, and clears any continuable errors associated with the canceled job. The time that it takes to cancel depends on the size of the print job. (Press it only once.) PAUSE/RESUME When the printer is processing a print job, pauses the print job. When the printer is paused, resumes printing or returns the printer to the Ready state. Exits the menus or Help.
Printing and changing control panel menus To see the current settings for the menus and items available at the control panel, print a control panel menu map. You might want to store the menu map near the printer for reference. For a complete list of menu items and possible values, see “Control panel menus” on page 151. Certain menu options appear only if the associated tray or accessory is installed. For example, the EIO menu appears only if you have an EIO card installed.
Accessory lights Use the following table to interpret the status lights on the optional 500-sheet stacker or 500-sheet stapler/stacker accessory. Light Meaning for accessory Solid green The accessory is on and ready. The accessory has an error condition that needs attention. (See “Understanding accessory lights for the stacker and stapler/stacker” on page 122.) Solid amber The accessory is experiencing a hardware malfunction.
Printer software Windows software Drivers Windows client Macintosh client Network administrator — Windows software Drivers Network administrator — Macintosh software PPDs HP LaserJet Utility* Fonts* Macintosh software PPDs HP LaserJet Utility * Not supported for the languages of Czech, Japanese, Korean, Russian, Simplified Chinese, Traditional Chinese, or Turkish. The printer CD-ROM contains the software components and drivers for end users and network administrators.
Printer drivers Printer drivers allow you to gain access to the printer features and allow the computer to communicate with the printer (by using a printer language). Check the Readme file provided on the CD-ROM for additional software included and supported languages. The following printer drivers are included with the printer. The most recent drivers are available at http://www.hp.com/support/lj4200 or http://www.hp.com/support/lj4300.
Software for Windows-based computers The CD-ROM contains printer drivers and other programs for Windows computers. Network administrators If the printer is attached to a network through an HP Jetdirect EIO card, you must configure the printer for that network before you can print. For Microsoft and Novell NetWare networks, you can use the printer installation software.
Gain access to the Windows printer driver To configure the driver, gain access to it in one of the following ways: Temporarily change settings (in a program) Change default settings (across all programs) Windows 95, 98, and Me On the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most common method.) Click the Start button, point to Settings, and then click Printers. Right-click the printer icon and select Properties. Windows NT 4.
Software for Macintosh computers The HP installer provides PPDs and the HP LaserJet Utility for use with Macintosh computers. The embedded Web server can be used by Macintosh computers if the printer is connected to a network. See “Software for networks” on page 33 for more information. PPDs PPDs, in combination with the Apple LaserWriter 8 driver for OS 8 to 9.xx and PS Converter for OS X 10.
Software for networks The printer software provides a link for the HP Web Jetadmin software for managing the printer. For a summary of available HP network installation and configuration software solutions, see the HP Jetdirect Print Server Administrator’s Guide (included with printers that contain an HP Jetdirect print server). HP Web Jetadmin software HP Web Jetadmin 6.5 is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals.
Views all devices across your network Enhanced asset tracking and utilization provides exportable fields such as printer capabilities and date-settable page count Available in 20 languages to match the HP Jetdirect products Configures all devices within a device group Creates print paths Intelligent Update provides LAN administrators with an easy way to add components including new languages, device support, and application plug-ins without re-installing HP Web Jetadmin Various levels o
2 Printing tasks Overview This section presents basic printing tasks, such as: “Selecting the output bin” on page 36 “Stapling documents” on page 39 “Loading trays” on page 42 “Selecting which tray is used for printing” on page 46 “Selecting the correct fuser mode” on page 50 “Printing envelopes” on page 51 “Printing special paper” on page 57, for paper such as letterhead and transparencies “Printing both sides of paper (optional duplexer)” on page 64 This section also introduces some a
Selecting the output bin The printer has these output locations: the top (standard) output bin, the rear output bin, and the optional stacker or stapler/stacker. Printing to the top (standard) output bin The top output bin collects paper face-down, in the correct order. The top output bin should be used for most print jobs, including transparencies. To use the top output bin, be sure that the rear output bin is closed.
Printing to the rear output bin The printer always prints to the rear output bin if it is open. Paper printed to this bin will be face up, with the last page on top (reverse order). Printing from tray 1 to the rear output bin provides the straightest paper path. Opening the rear output bin might improve performance with the following items: envelopes labels small custom-size paper postcards paper heavier than 120 g/m2 (32 lb) To open the rear output bin, grasp the handle at the top of the bin.
Orientation of paper when a stapler is installed When an optional stapler/stacker is installed, the printer automatically rotates the printed images 180° on all paper sizes, even if the job is not stapled. If you are printing on paper that requires a specific orientation (such as letterhead, preprinted paper, prepunched paper, and paper with watermarks), make sure that the paper is loaded correctly in the tray. The correct orientation of the paper in the trays is shown below.
Stapling documents The optional stapler/stacker can staple jobs of up to 15 sheets of paper (20-lb paper). The stapler can staple letter-, A4-, or legal-size paper. Paper weight can range from 60 to 120 g/m2 (16 to 32 lb). Heavier paper might have a stapling limit of fewer than 15 sheets. If the job you want stapled consists of only one sheet, or if it consists of more than 15 sheets, the printer will print the job to the bin, but the printer will not staple the job.
To select the stapler at the control panel Note 40 2 Printing tasks 1 Press SELECT ( ) to open the menus. 2 Use UP ARROW ( SELECT ( ). ) or DOWN ARROW ( ) to scroll to CONFIGURE DEVICE, and then press 3 Use UP ARROW ( ( ). ) or DOWN ARROW ( ) to scroll to OUTPUT SETUP, and then press SELECT 4 Use UP ARROW ( SELECT ( ). ) or DOWN ARROW ( ) to scroll to STAPLER/STACKER, and then press 5 Use UP ARROW ( ) or DOWN ARROW ( ) to scroll to ONE, and then press SELECT ( ).
1 Loading staples Load staples if the printer control panel display prompts you with a STAPLER LOW ON STAPLES message (the stapler has fewer than 70 staples left) or a STAPLER OUT OF STAPLES message (the stapler is empty). If the stapler runs out of staples, jobs continue to print to the stapler/stacker, but they will not be stapled. To load staples 2 ENWW 1 On the right side of the stapler/stacker, turn the stapler unit toward the front of the printer until the unit clicks into the open position.
Loading trays This section describes how to load the standard and optional printer trays. 1 Loading tray 1 Tray 1 is a multipurpose tray that holds up to 100 sheets of paper, 10 envelopes, or 20 index cards. The printer default is to pull paper from tray 1 first, if it is loaded. To change this behavior, see “Customizing tray 1 operation” on page 47.
1 Loading tray 2 or an optional 500-sheet tray The 500-sheet tray adjusts for six standard sizes (letter, A4, legal, executive, A5, and JIS B5), as well as for many custom sizes. (See “Supported sizes and weights of paper” on page 183.) The printer senses standard sizes if you set the tray guides to a standard size and the paper knob to Standard. 2 If an optional stapler/stacker is installed, the printer automatically rotates the printed images 180° on all paper sizes, even if the job is not stapled.
5 5 Load paper with the front side facing down and the top edge toward the front of the tray. CAUTION Do not fan the paper. Fanning can cause misfeeds. 6 6 Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. 7 Slide the tray completely into the printer.
1 Loading an optional 1,500-sheet tray The optional 1,500 sheet tray adjusts for letter, A4, and legal sizes. The printer automatically senses which size is loaded if the tray guides are properly adjusted. 2 If an optional stapler/stacker is installed, the printer automatically rotates the printed images 180° on all paper sizes, even if the job is not stapled.
Selecting which tray is used for printing You can select how the printer pulls paper from the trays. Understanding tray order When the printer receives a print job, it selects the tray by trying to match the requested paper type and size with what has been loaded in the trays. Using an “autoselect” process, it searches all available trays for the paper that satisfies the request, starting with the bottom tray and ending with the top tray (tray 1).
Customizing tray 1 operation The printer can be set to print from tray 1 as long as it is loaded, or to print only from tray 1 if the type of paper loaded is specifically requested. (See “Paper Handling menu” on page 154.) Setting Explanation TRAY 1 TYPE=ANY TRAY 1 SIZE=ANY Means that the printer usually pulls paper from tray 1 first unless it is empty or closed.
Printing by type and size of paper (locking trays) Printing by type and size is a way to be sure that print jobs always print on the paper that you want. You can configure the trays for the type (such as plain or letterhead) and size (such as letter or A4) loaded in them.
Manually feeding paper from tray 1 The manual feed feature is another way of printing on special paper from tray 1. Setting MANUAL FEED to ON either in the printer driver or at the printer control panel stops the printer after each job is sent, allowing you time to load special paper or other print media in tray 1. (See “MANUAL FEED” on page 158.) Press PAUSE/RESUME to continue printing.
Selecting the correct fuser mode The printer automatically adjusts the fuser mode based on the paper type to which the tray is set. For example, heavy paper (such as card stock) might need a higher fuser-mode setting (such as HIGH 2) in order to make the toner adhere better to the page, but transparencies need the LOW fuser-mode setting to avoid damage to the printer. The default fuser mode is NORMAL for all types except transparencies (default is LOW), and rough paper (default is HIGH 1).
Printing envelopes You can print envelopes from tray 1 or the optional envelope feeder. Tray 1 holds up to 10 envelopes and supports standard or custom sizes. The optional envelope feeder holds up to 75 envelopes and supports only standard envelope sizes. For printing on any size of envelope, make sure to set the margins in your program at least 15 mm (0.6 inch) from the edge of the envelope. Printing performance depends on the construction of the envelope.
1 Loading envelopes in tray 1 Many types of envelopes can be printed from tray 1. Up to 10 can be stacked in the tray. (See “Envelopes” on page 191 for specifications.) To load envelopes in tray 1 1 Open tray 1, but do not pull out the extension. (Most envelopes feed best without the extension. However, oversize envelopes might need the extension.) 2 Load up to 10 envelopes in the center of tray 1 with the front side facing up, and the postage-end toward the printer.
Feeding envelopes automatically (optional envelope feeder) With the optional envelope feeder, the printer will automatically feed up to 75 standard-size envelopes. To order an optional envelope feeder, see “Ordering information” on page 17. Print only on envelopes approved for use in the printer. (See “Envelopes” on page 191.) Ensure that you are familiar with the parts of the optional envelope feeder, as shown below.
1 Installing the optional envelope feeder Use these steps to install the optional envelope feeder onto the printer. To install the optional envelope feeder 2 1 Open tray 1. 2 Remove the plastic envelope-entrance cover from the printer. 3 Insert the optional envelope feeder firmly into the printer until it latches into position. Pull outward on the optional envelope feeder to be sure that it is securely in place.
1 Removing the optional envelope feeder Use these steps to remove the optional envelope feeder from the printer. To remove the optional envelope feeder 2 ENWW 1 Press the release button that is located on the left side and pull the optional envelope feeder away from the printer. 2 Replace the plastic envelope-entrance cover in the printer and close tray 1.
1 Loading envelopes in the optional envelope feeder Use these steps to load envelopes in the optional envelope feeder. To load envelopes in the optional envelope feeder 2 3 4 1 Fold down the envelope-feeder tray. Lift the envelope weight. 2 Squeeze the release lever that is located on the left envelope guide and slide the guides apart. 3 Load envelopes with the front side facing up, and the postage-end toward the printer. (Stack envelopes no higher than the arrows on the guides.
Printing special paper This section discusses printing on types of paper that require special handling: ENWW “Printing labels” on page 58 “Setting custom paper sizes” on page 63 “Printing transparencies” on page 59 “Printing letterhead, prepunched, or preprinted paper (single-sided)” on page 60 “Printing on paper with a special finish” on page 61 “Printing small sizes, custom sizes, or heavy paper” on page 62 and “Setting custom paper sizes” on page 63 Printing special paper 57
Printing labels Use only labels recommended for use in laser printers. Make sure that labels meet the correct specifications. (See “Labels” on page 190.) Do: Print a stack of up to 50 label sheets from tray 1 or a stack of up to 100 label sheets from other trays. Load labels in tray 1 with the front side facing up, and the top, short edge toward the printer. For other trays, load paper with the front side facing down, and the top edge toward you.
Printing transparencies Use only transparencies recommended for use in laser printers. For transparency specifications, see “Transparencies” on page 190. CAUTION ENWW At the printer control panel, open the Configure Device menu. On the Print Quality submenu, select FUSER MODES. Make sure that the fuser mode is set to TRANSPARENCY=LOW. In the printer driver, set the paper type to Transparency. At the printer control panel, open the Paper Handling menu.
Printing letterhead, prepunched, or preprinted paper (single-sided) When printing letterhead, prepunched, or preprinted paper, it is important to orient the paper correctly. Follow the guidelines in this section for printing on one side only. For duplexing guidelines, see “Guidelines for printing both sides of paper” on page 65. Note For more information about paper with a special finish, such as laid or bond paper, see “Printing on paper with a special finish” on page 61.
Printing on paper with a special finish Some paper has a special finish, such as laid paper, bond paper, and cockled paper. These types of paper can cause issues in regard to toner adhesion and print quality. Follow these guidelines when printing on paper with a special finish. Note At the printer control panel, open the Configure Device menu. On the Print Quality submenu, select FUSER MODES, and then select the paper type you are using (such as BOND). Set the fuser mode to HIGH 1 or HIGH 2.
Printing small sizes, custom sizes, or heavy paper Paper heavier than 120 g/m2 (32 lb) should be printed only from tray 1. Custom-size paper can be printed from tray 1, tray 2, or an optional 500-sheet tray. Note The printer might print at a slower speed when printing small sizes, custom sizes, and heavy paper. For more information about paper with a special finish, such as laid or bond paper, see “Printing on paper with a special finish” on page 61.
Setting custom paper sizes When custom paper is loaded, size settings need to be selected in the program (the preferred method), in the printer driver, or at the printer control panel. To reduce curl and other problems, heavy paper and very small custom-size paper should be printed from tray 1 to the rear output bin. (See “Printing to the rear output bin” on page 37.
Printing both sides of paper (optional duplexer) The printer can automatically print on both sides of paper with an optional duplexer. This is called duplexing. The optional duplexer supports the following paper sizes: letter, legal, executive, A4, A5, and JIS B5. The duplex slot cover that is located at the rear of the printer must be removed when the optional duplexer is installed. See the documentation included with the optional duplexer for installation instructions.
Guidelines for printing both sides of paper CAUTION Do not print on both sides of labels, transparencies, envelopes, vellum, custom sizes, or paper heavier than 28 lb (105 g/m2) because jams or damage to the printer might occur. Note the following guidelines: ENWW Before you use the optional duplexer, ensure that the printer driver is set to recognize it. (You need to set this setting only once. See the printer driver online Help for details.
Orientation of paper for duplexing Several kinds of paper (such as letterhead, preprinted paper, prepunched paper, and paper with watermarks) require a specific orientation when you duplex. The optional duplexer prints the second side of paper first. The proper orientation of the paper in the trays is shown below. Tray 1 All other trays For tray 1, load the front side facing down and the top edge toward you. For all other trays, load the front side facing up and the top edge toward the printer.
Layout options for printing both sides of paper The four duplex orientation options are shown below. These options can be selected in the printer driver (the preferred method) or at the printer control panel. (If you use the printer control panel, go to Configure Device menu, then the Printing submenu. Select DUPLEX BINDING. On the PCL submenu, select a setting for ORIENTATION.) 1. Long-edge portrait 2 2. Long-edge landscape* 2 3 5 2 3 5 5 3 2 5 3 4. Short-edge portrait* 3.
Using printer driver features When you print from a program, many printer features are available in the printer driver. To gain access to Windows printer drivers, see “Gain access to the Windows printer driver” on page 31. Note Certain printer features might not be available with all drivers. Check the drivers for available options. Settings in a program or the printer driver override control panel settings. (Program settings generally override printer driver settings.
Printing a watermark A watermark is a notice, such as “Confidential,” printed in the background of each page in a document. Check the driver for available options, or see the printer driver online Help for more information. Printing on a different first page Follow these instructions for printing a first page that is different from other pages in the print job. 1 For Windows, select Use different paper for first page in your printer driver.
Using job-storage features The printer supports four distinct job-storage features that allow printing to be initiated from the printer control panel after the print job is sent from the computer: quick copy, proof and hold, private job, and stored job. Some features are available without an optional hard disk installed, but to use all of the job-storage features, you must install an optional hard disk accessory in the printer and properly configure the drivers.
Deleting a quick copy job When you send a quick copy job, the printer overwrites any previous jobs with the same user and job name. If no quick copy job is already stored under the same user and job name and the printer needs additional space, the printer might delete other quick copy jobs starting with the oldest job. The default number of quick copy jobs that can be stored is 32. The number of quick copy jobs that can be stored is set at the printer control panel.
Deleting a held job When you send a proof and hold job, the printer automatically deletes your previous proof and hold job. If no proof and hold job already exists with that job name, and the printer needs additional space, the printer might delete other proof and hold jobs starting with the oldest one. Note If you turn the printer power off, all quick copy, proof and hold, and private jobs are deleted. A held job can also be deleted at the printer control panel.
Deleting a private job A private job is automatically deleted after the user releases it for printing, unless the user selects the Stored Job option in the printer driver. (In order to store a job, the printer must have an optional hard disk installed.) Note If you turn the printer power off, all quick copy, proof and hold, and private jobs are deleted. A private job can also be deleted at the printer control panel before it is ever printed.
Storing a print job You can download a print job to the optional hard disk without printing it. You can then print the job at any time at the printer control panel. For example, you might want to download a personnel form, calendar, time sheet, or accounting form that other users can gain access to and print. To store a print job To store a print job permanently on the optional hard disk, select the Stored Job option in the driver when printing the job.
3 Managing and maintaining the printer Overview This section explains how to manage and maintain the printer.
Using the embedded Web server This printer comes equipped with an embedded Web server.
Viewing embedded Web server pages The embedded Web server has three different sections for providing detailed information about the printer: Information pages Settings pages Network pages The embedded Web server contents appear within three tabs located at the top of your Web browser screen. These tabs are divided into sections that are located on the left side of the browser. Click the section that you want to view.
Settings pages The settings pages of the embedded Web server allow you to configure the printer by using your computer. These pages can be password-protected. Always consult with your network administrator before changing the printer configuration. Configure device page This page allows you to configure all of the printer settings. Alerts page This page allows you to configure who will be notified electronically for a variety of different printer events.
Configuring e-mail alerts You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the printer. The alerts take the form of e-mail messages to the e-mail account or accounts that you specify.
Managing the print cartridge This section provides information about HP print cartridges, how to store them, how to identify genuine ones, and their life expectancy. Information also appears about non-HP print cartridges.
Checking the supply level You can check the supply (toner) level at the printer control panel, the embedded Web server, printer software, or HP Web Jetadmin. To check the supply level at the control panel 1 Press SELECT ( ) to open the menus. 2 Use UP ARROW ( ). SELECT ( ) or DOWN ARROW ( 3 Use UP ARROW ( ) or DOWN ARROW ( ) to scroll to PRINT SUPPLIES STATUS PAGE, and then press SELECT ( ). See “Supplies status page” on page 85 for information about the supplies status page.
Print-cartridge interaction (shaking) When you install a print cartridge for the first time, gently shake it from side to side to distribute the toner evenly inside the print cartridge. Due to the cartridge design, this is the only time you will need to shake the print cartridge. Cartridge Low and Cartridge Out conditions The printer alerts you if the print cartridge is low on toner or out of toner.
Checking the printer configuration At the printer control panel, you can print pages that give details about the printer and its current configuration. The following information pages are described here: Menu map Configuration page Supplies status page (includes information about print-cartridge use) PS or PCL font list For a complete list of printer information pages, see the Information menu at the printer control panel (“Information menu” on page 153).
To print a configuration page at the control panel 1 Press SELECT ( ) to open the menus. 2 Use UP ARROW ( ( ). ) or DOWN ARROW ( ) to scroll to INFORMATION, and then press SELECT 3 Use UP ARROW ( SELECT ( ). ) or DOWN ARROW ( ) to scroll to PRINT CONFIGURATION, and then press An example of the configuration page follows. The content of the configuration page varies, depending on the options currently installed in the printer.
Supplies status page Use the supplies status page to obtain information about the print cartridge installed in the printer, the amount of life left in the print cartridge, and the number of pages and jobs that have been processed. The page also lets you know when you should perform the next preventative maintenance. (See “Performing preventative maintenance” on page 91.) Note You can also obtain supplies status information in the embedded Web server.
PS or PCL font list Use the font lists to see which fonts are currently installed in the printer. (The font lists also show which fonts are resident on an optional hard disk accessory or flash DIMM.) To print a PS or PCL font list 1 Press SELECT ( ) to open the menus. 2 Use UP ARROW ( ( ). ) or DOWN ARROW ( 3 Use UP ARROW ( ) or DOWN ARROW ( ) to scroll to PRINT PS FONT LIST or PRINT PCL FONT LIST, and then press SELECT ( ).
Cleaning the printer Use the cleaning procedure on the following page every time you change the print cartridge or whenever print-quality problems occur. As much as possible, keep the printer free from dust and debris. CAUTION Clean the outside of the printer with a slightly water-dampened cloth. Clean the inside with a dry, lint-free cloth. Do not use ammonia-based cleaners on or around the printer.
1 Cleaning the inside of the printer Use these steps to clean dust and residue from the inside of the printer. To clean the inside of the printer 2 1 Turn the printer power off and unplug the power cord. 2 Open the top cover and remove the print cartridge. WARNING! Avoid reaching too far into the printer. The adjacent fusing area might be hot. CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.
Cleaning the fuser Run the printer cleaning page to keep the fuser free of toner and paper particles that can sometimes accumulate. Accumulation of toner and particles can cause specks to appear on the front or back side of your print jobs. (See “Specks” on page 125.) To ensure optimum print quality, HP recommends that you use the cleaning page every time you replace the print cartridge or on an automatic interval that you can set up.
Running the cleaning page automatically Using the procedure below, you can set the printer to print cleaning pages automatically at an interval that you select. In order for the cleaning page to run without intervention, you must keep the selected size and plain paper type available in the printer. The printer will not interrupt a printing job in process. If you have an optional duplexer installed, make sure that automatic cleaning is turned off. Run cleaning pages manually only.
Performing preventative maintenance You should replace certain parts when the PERFORM PRINTER MAINTENANCE message appears on the printer control panel display. This will help ensure that your printer maintains optimum performance. The maintenance message will appear every 200,000 pages. The message can be temporarily cleared for approximately 10,000 pages using the CLEAR MAINTENANCE MESSAGE item on the Resets submenu. (See “CLEAR MAINTENANCE MESSAGE” on page 166.
Replacing the stapler unit 1 Removing and replacing the stapler unit Use these steps to replace a defective stapler unit in the optional stapler/stacker. To remove and replace the stapler unit 1 Locate the stapler unit on the right side of the stapler/stacker. 2 Rotate the stapler unit toward the front of the printer until the unit clicks. Hold the stapler unit in this open position. 3 Push down on the tab at the top of the stapler unit.
6 7 6 Remove the new stapler unit from its packaging. 7 Connect the cable on the new stapler unit to the stapler/stacker. 8 Place the peg located on the bottom of the new stapler unit into the hole in the stapler/stacker. 9 Press down on the tab at the top of the stapler unit and push the unit into the stapler/stacker. 10 Rotate the stapler unit toward the rear of the printer until the unit clicks into place. 11 If the stapler cartridge is not installed in the stapler unit, install it now.
94 3 Managing and maintaining the printer ENWW
4 Problem solving Overview This section will help you to troubleshoot and solve minor printer problems. “Clearing jams” on page 96 Occasionally, paper can jam during printing. This section will help you to locate jams, properly clear them from the printer, and solve repeated jams. “Understanding printer messages” on page 109 The printer control panel display shows various messages. It shows printer status messages, such as INITIALIZING, and messages that require action, such as CLOSE TOP COVER.
Clearing jams If a jam message appears on the printer control panel display, look for jammed paper or other print media in the locations indicated in the figure below. Then see the procedure for clearing the jam. You might need to look for paper in other locations than indicated in the jam message. If the location of the jam is not obvious, look first in the top-cover area underneath the print cartridge. When clearing jams, be very careful not to tear jammed paper.
1 Clearing jams from the top-cover and print-cartridge areas Clear paper jams that occur during the printing process using this procedure. To clear jams from the top-cover and print-cartridge areas 2 1 Open the top cover and remove the print cartridge. CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. 3 4 2 Use the green handle to lift the paper-access plate. 3 Slowly pull the jammed paper out of the printer. Do not tear the paper.
6 6 Replace the entrance cover and close tray 1. 7 Reinstall the print cartridge and close the top cover. 8 If a jam message persists, there is still jammed paper in the printer. Look for the jam in another location. (See “Jam locations” on page 96.) If you are using a non-HP print cartridge, the message NON HP CARTRIDGE DETECTED might appear on the printer control panel display. 7 98 4 Problem solving Press PAUSE/RESUME to continue.
1 Clearing jams from the optional envelope feeder This section applies only to jams that occur when you are using an optional envelope feeder. To clear jams from the optional envelope feeder 1 Remove any envelopes loaded in the optional envelope feeder. Lower the envelope weight and lift the tray extension up to the closed position. 2 Press and hold the release button on the left side of the optional envelope feeder.
Clearing jams from the trays This section describes how to clear jams from the trays. Also see “Clearing jams from the optional envelope feeder” on page 99. To clear jams from tray 1 Slowly pull the jammed paper or other print media out of the printer. If part of the paper has already been pulled into the printer, follow the steps under “To clear jams from the top-cover and print-cartridge areas” on page 97.
1 2 3 To clear jams from the optional 1,500-sheet tray 1 Open the front door of the tray. 2 If the edge of the jammed paper is visible in the feed area, slowly pull the paper down and out of the printer. (Do not pull the paper straight out, or it will tear.) If the paper is not visible, look in the topcover area. (See “To clear jams from the top-cover and printcartridge areas” on page 97.
1 Clearing jams from the optional duplexer If you are duplexing a print job and experience a jam, use this procedure to check for the jam and to clear it. To clear jams from the optional duplexer 1 Lift the optional duplexer up and then pull it out to remove it. 2 Remove any paper on top of tray 2. (You might need to reach inside the printer.) 3 Slowly pull any paper out of the optional duplexer. 4 Insert the optional duplexer into the printer.
1 Clearing jams from the output areas To clear jams from the output areas 2 1 Open the rear output bin. If most of the paper is still inside the printer, it might be easier to remove it through the top-cover area. (See “To clear jams from the top-cover and print-cartridge areas” on page 97.) 2 Grasp both sides of the paper, and slowly pull the paper out of the printer. (There might be loose toner on the paper. Be careful not to spill it on yourself or into the printer.
1 Clearing jams from the fuser area Use this procedure only in these situations: 2 Paper has jammed inside the fuser and cannot be removed from the top-cover area or the rear-output area. A sheet of paper has torn while you were trying to clear a jam from the fuser. To clear jams from the fuser area 1 Turn the printer power off and unplug the power cord from the printer. WARNING! The fuser is very hot.
6 6 Remove the jammed paper. If necessary, lift the black plastic guide that is located on the top of the fuser to gain access to the jammed paper. You can also turn the jam-clearing wheel that is located on the side of the fuser to attempt to eject the jammed paper. CAUTION Do not use a sharp object to clear paper from the fuser area. You might damage the fuser. 7 7 Push the fuser firmly into the printer until the blue levers on both sides click into place. 8 Install the rear output bin.
1 Clearing jams from the optional stacker or stapler/stacker Paper jams can occur in the optional stacker or the optional stapler/ stacker. Staple jams can occur only in the optional stapler/stacker. To clear paper jams from the optional stacker or stapler/stacker 2 1 At the back of the printer, open the door on the stacker or stapler/ stacker. 2 Carefully remove any jammed paper. 3 Close the door on the stacker or stapler/stacker. 4 If a paper-jam message persists, there is still a paper jam.
1 To clear staple jams from the optional stapler/stacker Note Clear staple jams when the message JAM IN STAPLER appears on the printer control panel display. 2 1 On the right side of the stapler/stacker, turn the stapler unit toward the front of the printer until the unit clicks into the open position. Pull outward on the blue staple cartridge to remove it. 2 Rotate the green cover on the end of the staple cartridge upward and remove the jammed staple.
Solving repeated paper jams If paper jams occur frequently, try the following: Check all the paper-jam locations. (See “Clearing jams” on page 96.) A piece of paper might be stuck somewhere in the printer. Even a small torn piece of paper in the printer path can cause repeated jams. Check that the trays are properly adjusted. (See “Loading trays” on page 42.) The guides should click into place without being too tight against the paper.
Understanding printer messages The table in this section explains messages that might appear on the printer control panel display. Printer messages and their meanings are listed in alphabetical order, with numbered messages first. If a message persists: Note If a message persists requesting that you load a tray, or if a message indicates that a previous print job is still in the printer memory, press PAUSE/RESUME to print or press CANCEL JOB to clear the job from the printer memory.
Control panel messages Message Explanation or recommended action 10.00.00 SUPPLIES MEMORY ERROR The printer is unable to read the electronic information (e-label) on the print cartridge so that the printer can keep track of the page count for the print cartridge. or 10.10.00 SUPPLIES MEMORY ERROR Open the top cover, remove the print cartridge, and reinstall it. Install a new HP print cartridge. For help press 13.XX.YY DUPLEX JOB INTERRUPTED There was an error while the printer was duplexing.
Message Explanation or recommended action 22 PARALLEL I/O BUFFER OVERFLOW Too much data was sent to the parallel port. 1. Check for a loose cable connection and be sure to use a high-quality cable. (See “Ordering information” on page 17.) Some non-HP parallel cables might be missing pin connections or might otherwise not conform to the IEEE-1284 specification. 2. This error can occur if the driver you are using is not IEEE-1284 compliant. For best results, use an HP driver that came with the printer.
Message Explanation or recommended action 53.XY.ZZ PRINTER ERROR There is a problem with the printer memory. The DIMM that caused the error will not be used. Values of X and Y are as follows: To continue press Cancel Job or To continue turn off then on X = DIMM type 0 = ROM 1 = RAM Y = Device location 0 = Internal memory (ROM or RAM) 1 to 4 = DIMM slots 1, 2, 3, or 4 You might need to replace the specified DIMM. Turn the printer power off, and then replace the DIMM that caused the error. 55.
Message Explanation or recommended action 60.X PRINTER ERROR A tray [X] that was opened or filled is trying to lift into position, but there is an obstruction in the tray. For help press 62 NO SYSTEM To continue turn off then on 1. Open the tray, remove the paper, and remove the obstruction. Reload the paper and close the tray. Make sure that the paper is neatly stacked and that the guides are not too tight against the paper.
Message Explanation or recommended action 68.X PERMANENT STORAGE WRITE FAIL The storage device is failing to write. Printing can continue, but there might be some unexpected behaviors because an error occurred in permanent storage. To continue press 79.XXXX PRINTER ERROR The printer detected a critical hardware error. To continue turn off then on 1. Press CANCEL JOB to clear the print job from the printer memory. Turn the printer power off, and then turn the printer power on. 2.
Message Explanation or recommended action CARTRIDGE FAILURE The print cartridge still contains part of the sealing tape. For help press 1. Try to remove the sealing tape. alternates with 2. If it cannot be removed, insert a new print cartridge and return the faulty print cartridge to receive a replacement. RETURN FOR REPLACEMENT For help press CHECKING PRINTER The printer is checking for possible jams or paper that was not cleared from the printer.
Message Explanation or recommended action ENV FEEDER LOAD [SIZE] A job has been sent to the optional envelope feeder and the feeder is not loaded with the correct envelope size. 1. Load the correct size in the feeder. 2. Make sure that the envelope size is set correctly on the Paper Handling menu at the printer control panel. (See “Paper Handling menu” on page 154.) 3.
Message Explanation or recommended action LOAD TRAY 1 [TYPE] [SIZE] This message occurs for the following reasons: For help press might alternate with To use another tray press Tray 1 was requested in the program, but the tray is empty. The printer cannot find the requested size of paper in the printer. If the correct paper size is loaded, the adjustments to the tray have not been set correctly, either at the printer control panel or on the tray itself.
Message Explanation or recommended action MANUALLY FEED [TYPE] [SIZE] 1. Load the requested paper in tray 1. Press SELECT ( loaded in tray 1. alternates with 2. ) when tray 1 is empty. To have the printer use paper from another tray, press SELECT ( The printer will allow you to select a type and size loaded in a different tray.
Message Explanation or recommended action RAM DISK FILE SYSTEM IS FULL The RAM disk is full. 1. Delete files and then try again, or turn the printer power off, and then turn the printer power on to delete all files on the device. (Use Device Storage Manager in HP Web Jetadmin or another software utility to delete the files. (See the HP Web Jetadmin software Help for more information.) 2. If the message persists, increase the size of the RAM disk.
Message Explanation or recommended action TOO MANY TRAYS INSTALLED Too many optional trays are installed. A maximum of two optional trays is allowed. Turn off the printer power and remove a tray. Turn power off and uninstall a tray TRAY [XX] [TYPE] [SIZE] This message appears if the tray is closed, but the knob position was not changed. It also appears if the switch is set to Custom, and the tray is opened, and then closed. If size is detectable: Select the paper size at the printer control panel.
Mopy disk error messages The following table lists the disk mopy (multiple original copy) error numbers reported on either the Printer Collation or Job Storage Disk Error page, which is printed when an error exists. Use the disk jobs task to delete jobs from the disk. Use the Device Storage Manager in HP Web Jetadmin to initialize the disk. Disk error number 1 Error description Solution Disk volume not present – it might be uninitialized.
Understanding accessory lights for the stacker and stapler/stacker The following table lists accessory (such as the stacker or stapler/stacker) errors reported by the accessory lights and on the printer control panel display. Accessory lights Light Explanation and solution Solid green The accessory is receiving power and is ready. The stapler is low on staples. STAPLER LOW ON STAPLES appears on the printer control panel display. (See “STAPLER LOW ON STAPLES” on page 119.
Replacing accessories or accessory components If you are unable to resolve problems indicated by the stacker or stapler/stacker accessory lights, contact the HP Customer Care Center. (See “Contacting HP” on page 144.) If an HP Customer Care Center representative recommends replacement of the stacker, stapler/ stacker, or stapler/stacker components, you can either perform the replacement procedure yourself or have your HP-authorized dealer replace it.
Correcting print-quality problems This section helps you define print-quality problems and what to do to correct them. Often printquality problems can be handled easily by making sure that the printer is properly maintained, using print media that meets HP specifications, or running a cleaning page. Use the examples in this image defect table to determine which print-quality problem you are experiencing, and then see the corresponding reference pages to troubleshoot.
See “Scattered lines” on page 130. See “Blurred print” on page 130. Light print (partial page) 1 Make sure that the print cartridge is fully installed. 2 The toner level in the print cartridge might be low. Replace the print cartridge. 3 Maintenance might be due. Check this by printing a copy of the supplies status page. (See “Supplies status page” on page 85). If maintenance is due, order and install the printer maintenance kit. (See “Performing preventative maintenance” on page 91.
Dropouts 1 Make sure that the environmental specifications for the printer are being met. (See “General specifications” on page 195.) 2 If the paper is rough, and the toner easily rubs off, open the Configure Device menu at the printer control panel. Open the Print Quality submenu, select FUSER MODES, and then select the paper type you are using. Change the setting to HIGH 1 or HIGH 2, which helps the toner fuse more completely onto the paper. (See “FUSER MODES” on page 160.
Toner smear 1 Print a few more pages to see if the problem corrects itself. 2 Try using a different type of paper. 3 Make sure that the environmental specifications for the printer are being met. (See “General specifications” on page 195.) 4 Clean the inside of the printer and run a manual cleaning page to clean the fuser. (See “Cleaning the printer” on page 87 and “Running the cleaning page manually” on page 89.) 5 Maintenance might be due.
Repeating image This type of defect might occur when using preprinted forms or a large quantity of narrow paper. 1 Print a few more pages to see if the problem corrects itself. 2 Make sure that type and quality of the paper you are using meet HP specifications. (See “Paper specifications” on page 182.) 3 Maintenance might be due. Check this by printing a copy of the supplies status page. (See “Supplies status page” on page 85.) If maintenance is due, order and install the printer maintenance kit.
Wrinkles or creases 1 Print a few more pages to see if the problem corrects itself. 2 Make sure that the environmental specifications for the printer are being met. (See “General specifications” on page 195.) 3 Turn over the stack of paper in the tray. Also, try rotating the paper 180 o F. 4 Make sure that paper is loaded correctly and all adjustments have been made. (See “Loading trays” on page 42.) 5 Make sure that the type and quality of the paper you are using meet HP specifications.
Scattered lines 1 Make sure that the type and quality of the paper you are using meet HP specifications. (See “Paper specifications” on page 182.) 2 Make sure that the environmental specifications for the printer are being met. (See “General specifications” on page 195.) 3 Turn over the stack of paper in the tray. Also, try rotating the paper 180 o. 4 Open the Configure Device menu at the printer control panel. Open the Print Quality submenu and change the TONER DENSITY setting.
Determining printer problems Troubleshooting flowchart If the printer is not responding properly, use the flowchart to determine the problem. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. If you cannot resolve the problem after following the suggestions in this guide, contact an HP authorized service or support provider. (See “Contacting HP” on page 144.
2 Can you print a configuration page? (See “Configuration page” on page 83.) YES Go to step 3. NO A configuration page does not print. A blank page prints. Check that all trays are properly loaded, adjusted, and installed in the printer. Using the computer, check the print queue or print spooler to see if the printer has been paused. If there are problems with the current print job, or if the printer is paused, a configuration page will not print.
3 Can you print from a program? YES Go to step 4. NO The job will not print. A PS error page or list of commands prints. If the job will not print, and a message appears on the printer control panel display, see “Understanding printer messages” on page 109. Using the computer, check to see if the printer has been paused. Press PAUSE/RESUME to continue. If the printer is on a network, check that you are printing to the correct printer.
4 Does the job print as expected? YES Go to step 5. NO Print is garbled, or only a portion of the page prints. Check that you are using the proper printer driver. (See “Select the right printer driver for your needs” on page 30.) The data file sent to the printer might be corrupt. To test, try printing it on another printer (if possible), or try a different file. Check the interface cable connections. Test the cable by trying it on another computer (if possible).
5 Does the printer select the proper trays and paper-handling accessories? YES For other problems, check the Contents, the Index, or the printer driver online Help. NO The printer pulls paper from the wrong tray. An optional accessory is not working properly. Make sure that you have selected the correct tray. (See “Selecting which tray is used for printing” on page 46.) Make sure that trays are correctly configured for paper size and type.
Troubleshooting flowchart for Macintosh users 1 Can you print from a program? YES Go to step 2. NO The Macintosh computer is not communicating with the printer. Auto Setup did not automatically set up The printer driver icon does the printer. not appear in the Chooser (OS 9) or Print Center (OS X). Make sure that READY appears on the printer control panel display. (See the first page of “Troubleshooting flowchart” on page 131.
2 Does the job print as expected? YES For other problems, check the Contents, the Index, or the printer online Help. NO The print job is not sent to the desired printer. The print job has incorrect fonts. Another printer with the same or similar name might have received the print job. Verify that the printer name matches the name selected in the Chooser (OS 9) or Print Center (OS X). (See “Selecting an alternate PPD” on page 138.) ENWW The computer cannot be used while the printer is printing.
Selecting an alternate PPD 1 Open the Chooser (OS 9) or Print Center (OS X) on the Apple menu. 2 Click the LaserWriter 8 icon. 3 If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. 4 Click the printer name you want to use in the Select a PostScript Printer box. (Doubleclicking will immediately generate the next few steps.) 5 Click Setup. (This button might read Create for first-time setup.) 6 Click Select PPD.
Troubleshooting the optional hard disk Item Explanation The printer does not recognize the optional hard disk. Turn the printer power off and verify that the hard disk is inserted correctly and is securely fastened. Print a configuration page to confirm that the optional hard disk has been recognized. (See “Configuration page” on page 83.) You receive this message: DISK FAILURE.
Troubleshooting PS errors Item Explanation A text listing of PS commands The printer control panel PERSONALITY=AUTO setting might have been confused by a prints instead of your PS printing nonstandard PS code. Check the PERSONALITY setting (on the System Setup submenu of the Configure Device menu) to see if it is set to PS or PCL. (See “PERSONALITY” on page 162.) job. If it is set to PCL, set it to PERSONALITY=AUTO. If it is set to AUTO, set it to PS for this print job only.
Communicating with an optional HP Jetdirect print server If the printer contains an optional HP Jetdirect print server, and you cannot communicate with the printer over the network, verify the operation of the print server. Check the HP Jetdirect configuration page. To print one, see “Configuration page” on page 83. If the message "I/O Card Ready” does not appear on the HP Jetdirect configuration page, see the troubleshooting section of the HP Jetdirect Print Server Administrator’s Guide.
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5 Service and support Introduction This section contains information to help you order supplies and contact HP. It also provides warranty, repacking, and software license information. Ordering parts and supplies This section provides information regarding ordering parts, supplies, and documentation directly from HP. Parts In the United States, order replacement parts at http://www.hp.com/hps/parts or at http://partsurfer.hp.com.
Contacting HP This section provides information regarding how to contact HP to obtain product support (using the Internet or telephone) or to obtain additional service and extended support. It also contains information for contacting the HP fraud hotline if you suspect that the HP supply you purchased is not a genuine HP supply. Getting support This section provides information for getting support from HP by using HP websites or by telephone.
Obtaining extended service and support You can obtain extended service agreements or support packs for your HP product. HP service agreements To obtain an HP service agreement, visit http://www.hp.com. In the Select a country/region field at the top, select your country/region and click the Support block. You can also contact your HP-authorized dealer.
Warranty information For warranty statements, see “Hewlett-Packard limited warranty statement” on page 147 and “Limited warranty for print-cartridge life” on page 148. You can also locate printer warranties on the Internet. (See “Getting support” on page 144.) For service during and after the warranty period, use the following resources: If printer hardware fails during the warranty period, go to http://www.hp.com/support/lj4200 or http://www.hp.
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF WARRANTY HP LaserJet 4200, 4200n, 4200tn, 4200dtn, 4200dtns, and 4200dtnsl 1 year from purchase date - return for repair HP LaserJet 4300, 4300n, 4300tn, 4300dtn, 4300dtns, and 4300dtnsl 1 year from purchase date - return for repair 1. HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
Limited warranty for print-cartridge life Note The warranty below applies to the print cartridge that came with this printer. This warranty supersedes all previous warranties (19 July 1996). This HP product is warranted to be free from defects in materials and workmanship during its useful life. (End of life is indicated by the ORDER CARTRIDGE message on the printer control panel display.
Service information form WHO IS RETURNING THE EQUIPMENT? Date: Person to contact: Phone: ( ) Alternate contact: Phone: ( ) Return shipping address: Special shipping instructions: WHAT IS BEING SENT? Model name: Model number: Serial number: Please attach any relevant printouts when returning equipment. DO NOT ship accessories that are not required to complete the repair (manuals, cleaning supplies, etc.). WHAT NEEDS TO BE DONE? (Attach a separate sheet if necessary.) 1.
HP software license terms ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, AND THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND. The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP.
A Control panel menus Overview You can perform most routine printing tasks from the computer by using the program or printer driver. These two methods are the most convenient way to control the printer, and they will override the printer control panel settings. See the Help file for your program, or, for more information about gaining access to the printer driver, see “Gain access to the Windows printer driver” on page 31. You can also control the printer by changing settings at the printer control panel.
Retrieve Job menu This menu provides a list of the stored jobs in the printer and access to all the Job Storage features. You can print or delete these jobs at the printer control panel. See “Printing a private job” on page 72 and “Storing a print job” on page 74 for more information about using this menu. Note If you turn the printer power off, all stored jobs are deleted unless an optional hard disk is installed. The section that follows lists the settings and possible values.
Information menu This menu contains printer information pages that give details about the printer and its configuration. To print an information page, scroll to the desired page and press SELECT ( ). Item Explanation PRINT MENU MAP The menu map shows the layout and current settings of the printer control panel menu items. For more information, see “Checking the printer configuration” on page 83. PRINT CONFIGURATION The configuration page shows the current printer configuration.
Paper Handling menu If paper-handling settings are correctly configured at the printer control panel, you can print by selecting the type and size of paper in the program or printer driver. For more information about configuring for paper types and sizes, see “Printing by type and size of paper (locking trays)” on page 48. For more information about supported paper types and sizes, see “Supported sizes and weights of paper” on page 183 and “Supported types of paper” on page 187.
Item Values Explanation TRAY 1 TYPE *ANY PLAIN PREPRINTED LETTERHEAD TRANSPARENCY PREPUNCHED LABELS BOND RECYCLED COLOR CARDSTOCK > 64 g/m2 ROUGH Sets the value to correspond with the type of paper or other print media currently loaded in tray 1. TRAY 2 SIZE *LETTER LEGAL A4 EXECUTIVE A5 ISO B5 CUSTOM Set the value to correspond with the paper size currently loaded in the specified tray, where [N] is the number of the tray.
Item Y DIMENSION Values Explanation 5.0 to 14.00 INCHES Sets the measurement of the length of the paper (measurement from front to back in the tray). 127 to 356 MM After the Y DIMENSION value is selected, a summary screen appears. This screen contains feedback that summarizes all the information entered on the previous three screens, such as TRAY 1 SIZE= 8.50 x 14 INCHES, Setting saved.
Configure Device menu This menu contains administrative functions. Printing submenu Some items on this menu are available in the program or printer driver (if the appropriate driver is installed). Program and printer driver settings override control panel settings. In general, it is better to change these settings in the printer driver, if applicable. The section that follows lists the settings and possible values.
Item Values Explanation MANUAL FEED *OFF ON Feeds the paper manually from tray 1, rather than automatically from a tray. If MANUAL FEED=ON and tray 1 is empty, the printer goes offline when it receives a print job. MANUALLY FEED [PAPER SIZE] appears on the printer control panel display. COURIER FONT *REGULAR DARK Selects the version of Courier font to use: REGULAR: The internal Courier font available on the HP LaserJet 4 series printers.
Item Values Explanation APPEND CR TO LF *NO YES Select YES to append a carriage return to each line feed encountered in backward-compatible PCL jobs (pure text, no job control). Some environments, such as UNIX, indicate a new line using only the line feed control code. This option allows you to append the required carriage return to each line feed. Print Quality submenu Some items on this menu are available in the program or printer driver (if the appropriate driver is installed).
Item Values Explanation FUSER MODES [Paper Type]= Configures the fuser mode associated with each paper types. PLAIN PREPRINTED LETTERHEAD TRANSPARENCY PREPUNCHED LABELS BOND RECYCLED COLOR CARDSTOCK>164 G/M2 ROUGH NORMAL HIGH1 LOW HIGH2 RESTORE MODES Change the fuser mode only if you are experiencing problems printing on certain paper types. After you select a type of paper, you can select a fuser mode that is available for that type.
Item Values Explanation RET OFF LIGHT *MEDIUM DARK Use the Resolution Enhancement technology (REt) setting to produce print with smooth angles, curves, and edges. REt does not affect print quality if the print resolution is set to FastRes 1200. All other print resolutions benefit from REt. Note It is best to change the REt setting in the program or printer driver. (Program and printer driver settings override control panel settings.
System Setup submenu Items on this menu affect printer behavior. Configure the printer according to your printing needs. The section that follows lists the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it. Item Values Explanation JOB STORAGE LIMIT 1 to 100 (*32) Specifies the number of quick copy jobs that can be stored on the printer. This item appears only if an optional hard disk accessory is installed.
Item Values Explanation CLEARABLE WARNINGS *JOB ON Sets the amount of time that a clearable warning is shown on the printer control panel display. JOB: The clearable warning message appears until the end of the job that generated the message. ON: The clearable warning message appears until you ). press SELECT ( AUTO CONTINUE OFF *ON Determines how the printer reacts to errors. If the printer is on a network, you probably want to turn AUTO CONTINUE to ON.
Item Values Explanation RAM DISK OFF *AUTO Determines how the RAM disk is configured. This item appears only if there is no optional hard disk accessory installed. OFF: The RAM disk is disabled. AUTO: Allows the printer to determine the optimal RAMdisk size based on the amount of available memory. Note If you change the setting from OFF to AUTO, the printer automatically reinitializes when it becomes idle.
I/O submenu Items on the I/O (input/output) menu affect the communication between the printer and the computer. The contents of the I/O submenu depend on which EIO card is installed. The section that follows lists the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it. Item Values Explanation I/O TIMEOUT 5 to 300 (*15) Select the I/O timeout period in seconds. This setting allows you to adjust timeout for best performance.
Resets submenu Items on the Resets submenu relate to returning settings to the defaults and changing settings such as PowerSave. The section that follows lists the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it. Item Values Explanation RESTORE FACTORY SETTINGS There is no value to select. Performs a simple reset and restores most of the factory (default) settings.
Diagnostics menu Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality issues. The section that follows lists the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it. Item Values Explanation PRINT EVENT LOG There is no value to select. Press SELECT ( ) to generate a list of the 50 most recent entries in the event log.
168 Appendix A Control panel menus ENWW
B Printer memory and expansion Overview The printer has three dual inline memory module (DIMM) slots for upgrading with: Note More printer memory — DIMMs (SDRAM) are available in 8, 16, 32, 64, 128, and 256 MB, for a maximum of 416 MB. Flash memory DIMMs (font DIMMs) — These DIMMs are available in 2, 4, 8, 12, and 16 MB. Unlike standard printer memory, flash DIMMs can be used to store downloaded items, such as fonts and forms, in the printer permanently, even when the printer is off.
Installing memory If you have not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory. (See “Configuration page” on page 83.) 1 To install memory CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package, then touch bare metal on the printer. 1 Turn the printer power off. 2 2 Unplug the power cord and disconnect any cables.
6 7 6 Remove the DIMM from the antistatic package. Hold the DIMM with your fingers against the side edges and thumbs against the back edge. Align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open, or outward.) 7 Press the DIMM straight into the slot (press firmly). Make sure the locks on each side of the DIMM snap inward into place. (To remove a DIMM, the locks must be released.) CAUTION Do not move or remove the DIMM in the upper slot.
Checking memory installation Follow this procedure to verify that DIMMs are installed correctly. To check memory installation Note 1 Check that READY appears on the printer control panel display when the printer power is turned on. If an error message appears, a DIMM might have been incorrectly installed. Check the printer messages. (See “Understanding printer messages” on page 109). 2 Print a new configuration page. (See “Configuration page” on page 83.
Installing EIO cards or mass storage devices Follow this procedure to install an EIO card or mass storage device (optional hard disk). To install EIO cards or mass storage devices Note 1 Turn the printer power off. 2 Remove the two screws and cover plate from the EIO 1 or EIO 2 slot on the back of the printer. 3 Install the EIO card or mass storage device in the EIO slot and tighten the screws. See the figure below for orientation of the EIO card.
174 Appendix B Printer memory and expansion ENWW
C Printer commands Overview Most programs do not require you to enter printer commands. See your computer and software documentation to find the method for entering printer commands, if needed. Note ENWW PCL 6 and PCL 5e PCL 6 and PCL 5e printer commands tell the printer which tasks to perform or which fonts to use. This section provides a quick reference for users who are already familiar with PCL 6 and PCL 5e command structure.
Understanding PCL 6 and PCL 5e printer command syntax Before using printer commands, compare these characters: Lowercase l: Number one: Uppercase O: Number 0: l 1 O 0 Many printer commands use the lowercase letter l (l) and the number one (1), or the uppercase letter O (O) and the number zero (0). These characters might not appear on your screen as shown here. You must use the exact character and case specified for PCL 6 or PCL 5e printer commands.
Entering escape characters Printer commands always begin with the escape character (?). The following table shows how the escape character can be entered in various MS-DOS® programs.
Note Fonts are either “fixed” or “proportional” in spacing. The printer contains both fixed fonts (Courier, Letter Gothic, and Lineprinter) and proportional fonts (CG Times, Arial®, Times New Roman®, and others). Fixed-spaced fonts are generally used in programs such as spreadsheets and databases, where it is important for columns to line up vertically. Proportional-spaced fonts are generally used in text and word processing programs.
Page control commands Job control commands Common PCL 6 and PCL 5e printer commands ENWW Function Command Options (#) Reset ?E n/a Number of copies ?&l#X 1 to 999 2-sided/1-sided printing ?&l#S 0 = Simplex (1-sided) printing 1 = Duplex (2-sided) with long edge binding 2 = Duplex (2-sided) with short edge binding Paper source ?&l#H 0 = Prints or ejects current page 1 = Tray 2 2 = Manual feed, paper 3 = Manual feed, envelope 4 = Tray 1 5 = Tray 3 6 = Optional envelop feeder 7 = Auto select 8
Language selection programming hints Cursor Positioning Function Command Options (#) Vertical position (rows) ?&a#R # = Row number Vertical position (dots) ?*p#Y # = Dot number (300 dots = 1 inch) Vertical position (decipoints) ?&a#V # = Decipoin number (720 decipoints = 1 inch) Horizontal position (columns) ?&a#C # = Column number Horizontal position (dots) ?*p#X # = Dot number (300 dots = 1 inch) Horizontal position (decipoints) ?&a#H End of line wrap ?&s#C 0 = Enable 1 = Disable Disp
D Specifications Overview This section includes information about these topics: ENWW “Paper specifications” on page 182 “Printer specifications” on page 193 Overview 181
Paper specifications HP LaserJet printers produce excellent print quality. This printer accepts a variety of print media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, and custom-size paper. Paper properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide.
Supported sizes and weights of paper Tray 1 supported sizes and weights Size Dimensions1 Letter 216 by 279 mm (8.5 by 11 inch) A4 210 by 297 mm (8.3 by 11.7 inch) Legal 216 by 356 mm (8.5 by 14 inch) Executive 184 by 267 mm (7.3 by 10.5 inch) A5 148 by 210 mm (5.8 by 8.3 inch) B5 (ISO) 176 by 250 mm (6.9 by 9.8 inch) B5 (JIS) 182 by 257 mm (7.2 by 10.1 inch) Executive (JIS) 216 by 330 mm (8.5 by 13 inch) Double postcard (JIS) 148 by 200 mm (5.8 by 7.9 inch) 16K 197 by 273 mm (7.8 by 10.
Tray 1 supported sizes and weights Labels Minimum: 76 by 127 mm (3 by 5 inch) Thickness: 0.127 to 0.229 mm (0.005 to 0.009 inch) 50 labels Maximum: 216 by 356 mm (8.5 by 14 inch) 1. The printer supports a wide range of sizes. Check the printer software for supported sizes. 2. Capacity can vary depending on paper weight and thickness, as well as environmental conditions. 3. To print custom-size paper, see “Printing small sizes, custom sizes, or heavy paper” on page 62.
Optional duplexer supported sizes and weights Size Dimensions Letter 216 by 279 mm (8.5 by 11 inch) A4 210 by 297 mm (8.3 by 11.7 inch) Executive 184 by 267 mm (7.3 by 10.5 inch) Legal 216 by 356 mm (8.5 by 14 inch) B5 (JIS) 182 by 257 mm (7.2 by 10.1 inch) A5 148 by 210 mm (5.8 by 8.3 inch) Weight 60 to 120 g/m2 (16 to 32 lb) Optional envelope feeder supported sizes and weights Size ENWW Dimensions Monarch #7-3/4 98 by 191 mm (3.9 by 7.5 inch) Commercial#10 105 by 241 mm (4.1 by 9.
Optional stacker or stapler/stacker supported sizes and weights Size Dimensions1 Weight Capacity2 Stacker or stacker part of stapler/stacker only Letter 216 by 279 mm (8.5 by 11 inch) A4 210 by 297 mm (8.3 by 11.7 inch) Executive 184 by 267 mm (7.3 by 10.5 inch) Legal 216 by 356 mm (8.5 by 14 inch) B5 (JIS) 182 by 257 mm (7.2 by 10.1 inch) A5 148 by 210 mm (5.8 by 8.3 inch) Custom3 Minimum: 148 by 210 mm (5.8 by 8.
Supported types of paper The printer supports the following types of paper or other print media: plain letterhead prepunched bond color rough transparency labels recycled card stock user-defined (5 types) envelopes preprinted Guidelines for using paper For best results, use conventional 75 to 90 g/m2 (20 to 24 lb) paper. Make sure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
Note Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer’s temperature of 230° C (446° F) for 0.05 second. Avoid using paper that has been damaged due to having already been used in a printer or copier.
Paper weight equivalence table Use the following table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row 3, second column) and scan across the row to the cover weight (in the fourth column). The equivalent is 28 lb. Shaded areas indicate a standard weight for that grade. U.S. postcard1 thickness (mm) 0.18 0.20 0.23 U.S.
Labels CAUTION To avoid damaging the printer, use only labels recommended for use in laser printers. If you have problems printing labels, use tray 1 and open the rear output bin. Do not print on the same sheet of labels more than once—peeling, adhesive contamination, and printer damage might result. Label construction When selecting labels, consider the quality of each component: Adhesives: The adhesive material should be stable at 230° C (446° F), the printer’s maximum temperature.
Envelopes Envelope construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the components listed below. Many envelope manufacturers are now making envelopes optimized for laser printers.
Card stock and heavy paper Many types of card stock can be printed from tray 1, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 200 g/m2 (53 lb) in tray 1 or 120 g/m2 (32 lb) in other trays. Paper that is too heavy might cause misfeeds, stacking problems, jams, poor toner fusing, poor print quality, or excessive mechanical wear.
Printer specifications Physical dimensions Maximum length with trays and rear output bin open HP LaserJet 4200/4200n/4200tn/ 4200dtn/4200dtns/4200dtnsl HP LaserJet 4300/4300n/4300tn/ 4300dtn/4300dtns/4300dtnsl 412 mm (16.2 inches) 1,045 mm (41.1 inches) HP LaserJet 4200/4200n/4300/4300n (top cover open) 547 mm (21.5 inches) HP LaserJet 4200tn/4200dtn/ 4300tn/4300dtn (top cover open) 670 mm (26.4 inches) 1,045 mm (41.1 inches) HP LaserJet 4200dtns/4200dtnsl/ 4300dtns/4300dtnsl 740 mm (29.
Printer weight (without print cartridge) HP LaserJet 4200/4200n printers 20 kg (45 lb) HP LaserJet 4200tn printer 27 kg (60 lb) HP LaserJet 4200dtn printer 30 kg (66 lb) HP LaserJet 4200dtns printer 32 kg (72 lb) HP LaserJet 4200dtnsl printer 34 kg (75 lb) HP LaserJet 4300/4300n printers 21 kg (46 lb) HP LaserJet 4300tn printer 28 kg (61 lb) HP LaserJet 4300dtn printer 30 kg (66 lb) HP LaserJet 4300dtns printer 33 kg (73 lb) HP LaserJet 4300dtnsl printer 34 kg (76 lb) Environmental speci
Minimum recommended circuit capacity HP LaserJet 4200 series and HP LaserJet 4300 series 110-volt models 220-volt models Power requirements 110 to 127 volt (+/-10 percent) 50/60 Hz (+/-2 Hz) 220 to 240 volt (+/-10 percent) 50/60 Hz (+/-2 Hz) Minimum recommended circuit capacity for typical product 8.2 amps 3.3 amps Acoustic emissions Sound power level Declared per ISO 9296 Printing, 35 ppm (HP LaserJet 4200 series) LWAd= 6.8 bels (A) Printing, 45 ppm (HP LaserJet 4300 series) LWAd= 7.
196 Appendix D Specifications ENWW
E Regulatory information FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Energy consumption Energy usage drops while in PowerSave mode, which saves natural resources and saves money without affecting the high performance of this product.
HP Printing Supplies Returns and Recycling program information Since 1990, the HP Printing Supplies Returns and Recycling program has collected millions of used LaserJet print cartridges that otherwise might have been discarded in the world’s landfills. The HP LaserJet print cartridges and supplies are collected and bulk shipped to our resource and recovery partners who disassemble the cartridge. After a thorough quality inspection, selected parts are reclaimed for use in new print cartridges.
Declarations of Conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: HP LaserJet 4200 series HP LaserJet 4300 series Regulatory Model Numbers: BOISB-0203-00 BOISB-0204-00 Product Options: ALL conforms to the following Product Specifications: 1) Safety: IEC 60950:1999 / EN 60950:2000 IEC 60825-1:1993+A1 / EN 608
Safety statements Laser safety statement (U.S.) The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Laser statement (Finland) Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 4200 series, 4300 series laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
Index Numerics 1,500-sheet tray duplexing 66 loading 45 loading error messages 117, 120 locating 15 locking 48 moving 16 obstruction error message 113 open error message 120 ordering 17 paper jams 101 paper size or type error messages 111, 115, 120 paper specifications 184 part number 18 printing from 46, 162 registration settings 159 settings 48 troubleshooting 135 1200 dpi resolution 160 300 dpi resolution 160 500-sheet tray custom-size settings 157 duplexing 66 loading 43 loading error messages 117, 120
cartridges, print EconoMode 161 error messages 110, 115, 116 features 10 fraud hotline 145 low 82, 163 non-HP 80 ordering 17 out 82, 163 paper jams 97 part number 21 status 80, 85 storing 80 warranty 148 cartridges, staple loading 41 ordering 17 part number 18, 21 settings 164 cassette.
ENWW different first page 69 dimensions, printer 193 DIMMs error messages 112 installing 170 ordering 17 part numbers 19 types of 169 disk. See hard disk accessory; RAM disk DLC/LLC setting 165 documentation online help 8 part numbers 20 setup guides 7 user and accessory guides 8 dots per inch.
feeder units description 11 illustration 15 locking and unlocking 16 moving 16 See also trays film, transparency.
J jams 1,500-sheet tray 101 500-sheet tray 100 duplexer 102 envelope feeder 99 error messages 110 frequent 108 fuser area 104 locations 96 output bin 103 recovery setting 163 staple 107 top-cover 97 tray 1 100 Jetadmin, HP Web checking toner level 81 e-mail alerts, configuring 79 features 33 Jetdirect print server administrator’s guide 7 configuring with embedded Web server 78 installing 173 locating 15 models including 12 settings 165 troubleshooting 141 jobs canceling from control panel 25 deleting held 7
memory DIMMs, locating 15 error messages 112 included 12 installing DIMMs 170 insufficient 110 ordering 17 part numbers 19 permanent resources 172 specifications 10 upgrading, benefits of 169 verifying installation 172 menus, control panel access denied message 26 Configure Device 157 Diagnostics 167 I/O 165 Information 153 map 26, 83 Output Setup 164 Paper Handling 154 PCL 158 Print Quality 159 Printing 157 Resets 166 Retrieve Jobs 152 Service 167 System Setup 162 messages alphabetical 114 clearing persist
Paper Handling menu 154 paper jams 1,500-sheet tray 101 500-sheet tray 100 duplexer 102 envelope feeder 99 error messages 110 frequent 108 fuser area 104 locations 96 output bin 103 recovery settings 163 top-cover 97 tray 1 100 paper path cleaning 89 test 167 paper trays.
printer drivers AutoCAD 28 Customization Utility 30 features 68 help 31 included 28, 29 Microsoft Windows 30 settings 26, 31 troubleshooting Macintosh 136 Printer Job Language (PJL) commands 175 printer maintenance kit message, clearing 166 ordering 17 part number 20 using 91 Printing menu 157 Printing paper, HP 23 private jobs control panel menu 152 deleting 73 printing 72 processor specifications 10 proof and hold feature 71 ProRes resolution 160 PS error pages settings 158 troubleshooting 133, 140 PS fon
slow printing, troubleshooting 134 small paper, printing on 37, 62 smeared toner, troubleshooting 127 Soft Gloss paper 21 software Customization Utility 30 error messages 113 included 28 license 150 Macintosh 32 Microsoft Windows 30 ordering supplies 18 UNIX 34 Solaris software 34 sound level specifications 195 space requirements, printer 193 specifications, paper 1,500-sheet tray 184 500-sheet tray 184 card stock 192 duplexer 185 envelope feeder 185 envelopes 191 labels 190 stapler/stacker 186 transparenci
toner cleaning from clothing 88 density setting 161 EconoMode 161 HP UltraPrecise 10 low 82, 163 out 82, 163 output quality, troubleshooting 127 redistributing 82 status 81, 85 toner cartridges.
W warnings setting 163 warranty print cartridge 148 printer 147 service information 146 watermarks, printing 69 wavy paper, troubleshooting 128 Web Jetadmin checking toner level 81 e-mail alerts, configuring 79 features 33 websites documentation 7 Energy Star 198 HP Support Packs 145 HP Web Jetadmin 33 linking to embedded Web server 78 parts, ordering 143 printer drivers 29 service agreements 145 supplies 182 support 144 weight, paper specifications 1,500-sheet tray 184 500-sheet tray 184 duplexer 185 envel
214 Index ENWW
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