User Manual

ENWW Clearing jams 99

Clearing jams from the optional envelope

feeder

This section applies only to jams that occur when you are using an

optional envelope feeder.

To clear jams from the optional envelope feeder

1 Remove any envelopes loaded in the optional envelope feeder.

Lower the envelope weight and lift the tray extension up to the

closed position.

2 Press and hold the release button on the left side of the optional

envelope feeder. Grasp both sides of the optional envelope feeder

and carefully pull it out of the printer.

3 Slowly remove any envelopes from the optional envelope feeder

and the printer.

4 Insert the optional envelope feeder into the printer until it locks into

place. (The connector on the top right side of the optional envelope

feeder fits into the plug in the printer.) Pull gently on the optional

envelope feeder to be sure that it is securely in place.

5 Open and close the top cover to clear the jam message.

6 If a jam message persists, there is still a jammed envelope in the

printer. Look for the jam in another location. (See “Jam locations” on

page 96.)

7 Reload envelopes, making sure that you push the bottom

envelopes in slightly further than the top envelopes. (See “Loading

envelopes in the optional envelope feeder” on page 56.)