3Com 3108 Wireless Telephone Guide 3C10408A WL-108 NBX® Networked Telephony Solutions System Release 6.0 Part Number 900-0338-01 Rev AB Published August 2006 http://www.3com.
3Com Corporation 350 Campus Drive Marlborough, MA 01752-3064 Copyright © 1998–2006, 3Com Corporation. All Rights Reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
CONTENTS ABOUT THIS GUIDE Conventions 8 Documentation 8 Comments on the Documentation 9 GETTING STARTED Package Contents 11 Powering the Phone On and Off About Power-Saving Mode 12 Care and Maintenance 12 12 3COM 3108 WIRELESS TELEPHONE WLAN Operation – Placing a Call via a SIP Proxy Server 3108 Wireless Telephone Physical Description 14 Built-in Features 15 Expanded Feature Support 16 Product Specifications 16 LEARNING TO USE YOUR PHONE Checking Connection Status 19 Making a Call 20 Answering a Call 2
Storing Names and Numbers in Your Phonebook INITIAL HANDSET CONFIGURATION Configuration Overview 25 Entering the Network Profile Settings 26 Entering the SIP Account Settings 28 Activating a Network Profile 30 PERSONALIZING YOUR PHONE Setting the Time and Date 31 Setting the Ring Mode and Ring Tone Setting a Wallpaper Image 34 Adjusting the Backlight 35 33 CALLING FEATURES Viewing Recent Calls 37 Returning an Unanswered Call Transferring a Call 38 Using the Call Mute 38 Using Call Waiting 39 Using Ca
Checking Wireless Network Status 56 Editing Names and Numbers in Your Phone Book Wireless Network Settings 57 SIP Settings 58 Phone Settings 59 E-mail Settings 60 Upgrade Software 60 Upgrade Bootcode 61 Debug Statistics 61 Reboot Phone 62 Password 62 Logout 62 56 TROUBLESHOOTING Unable to Connect to the Network 63 Unable To Register With The SIP Server 63 REGULATORY INFORMATION Caution: Exposure to Radio Frequency Radiation 65 US – Radio Frequency Requirements 66 USA-Federal Communications Commission
ABOUT THIS GUIDE This guide is intended for anyone using the 3Com 3108 Wireless Telephone. It describes how to unpack, set up and operate the Wireless Telephone. It also includes information for the Wireless Telephone installer or network administrator on how to configure the initial handset parameters required for connection to the network and wireless, Session Initiation Protocol (SIP), VoIP operation.
ABOUT THIS GUIDE Conventions Table 1 defines some commonly used words and phrases in this guide. Table 1 Common Terms Term Definition Auto Attendant The set of voice prompts that answers incoming calls and describes actions that a caller or user can take to access individual services. Administrator The person who is responsible for maintaining your telephone system. Receptionist The person who answers the majority of incoming telephone calls.
Documentation Comments on the Documentation Your suggestions are important to us. They help us to make the 3Com documentation more useful to you. Please send your e-mail comments about this guide or any of the 3Com NBX documentation and Help systems to: Voice_TechComm_Comments@3com.
ABOUT THIS GUIDE
1 GETTING STARTED As soon as you receive your 3Com 3108 Wireless Telephone package, you can unpack the contents, install the battery, and plug in the AC power adapter to begin charging the battery. This chapter describes these steps and the basic care and operation of your phone.
CHAPTER 1: GETTING STARTED To install and charge the battery: 1 Remove the rear cover on the handset (See Figure 1 on page page 14.) 2 Insert the battery in the compartment so that the metal contacts on the battery and handset are aligned. 3 Replace the rear cover of the handset. 4 Plug the AC power adapter into the USB Data Cable slot on the bottom of the handset. (See Figure 2 on page page 15.) 5 Plug the other end of the power adapter into the appropriate AC outlet.
2 3COM 3108 WIRELESS TELEPHONE This chapter describes the basic operating principles, controls, features, and specifications of the 3Com 3108 Wireless Telephone. It covers these topics: WLAN Operation – Placing a Call via a SIP Proxy Server ■ 3108 Wireless Telephone Physical Description ■ Built-in Features ■ Expanded Feature Support ■ Product Specifications The 3Com 3108 Wireless Telephone is a Session Initiation Protocol (SIP)-based wireless Voice over Internet Protocol (VoIP) telephone.
CHAPTER 2: 3COM 3108 WIRELESS TELEPHONE 3108 Wireless Telephone Physical Description Figure 1 and Figure 2 show the location of buttons, controls, and other key components of the 3108 Wireless Telephone. Figure 1 3108 Wireless Telephone — Open, Front, and Back Views 1 5 2 3 6 4 1. Speaker 3. Keypads 5. Antenna 2. Display 4. Microphone 6.
WLAN Operation – Placing a Call via a SIP Proxy Server 15 Figure 2 3108 Wireless Telephone — Side, Top, and Bottom Views 3 8 7 3 Built-in Features 7. Volume adjustment keys 9. Strap eyelet 8. Earphone jack 10.
CHAPTER 2: 3COM 3108 WIRELESS TELEPHONE Expanded Feature Support Product Specifications ■ Special keypads: Redial, Hold & Volume control ■ SIP v2 signaling protocol, RFC-3261 ■ POP3/SMTP E-mail access ■ SMS (optional, by system default) ■ Enhanced security based on WEP/WPA/WPA2 ■ Support WMM for QoS operation ■ Embedded Site-Survey to ease WLAN search Because it is based on standard SIP VoIP protocols, your 3108 Wireless Telephone can support additional features offered through the wire
WLAN Operation – Placing a Call via a SIP Proxy Server Table 3 3Com 3108 Wireless Telephone Specifications (continued) Item Description Channel Support Japan: 802.11b 14 (1~13 or 14th) Modulation Technology DSSS OFDM LCD 1.8î Color LCD, 128x160 pixel, 65k colors Antenna Type External antenna Battery Li-ion 1000 mAh Dimension 112.9mm (L) x 48.7mm (W) x 27.3mm (H) Weight Approx.
CHAPTER 2: 3COM 3108 WIRELESS TELEPHONE
3 LEARNING TO USE YOUR PHONE This chapter describes how to use the basic features of your 3Com 3108 Wireless Telephone.
CHAPTER 3: LEARNING TO USE YOUR PHONE For SIP Status you see the following information: Making a Call ■ SIP Server ■ User Agent ■ Status There are two ways to make a call when your phone is in standby: ■ Dial the number for the extension you want and press ■ Or, press Press Answering a Call . to display your Phonebook. to search for the desired Phonebook entry and press . When you receive a call, your phone rings and/or vibrates and displays an incoming call message.
Using the Keypad Lock Feature Using the Keypad Lock Feature You can use the Keypad lock feature to avoid unintentional pressing of keys. There are two ways to activate the keypad lock function: ■ In Standby, press and hold . ■ Or, select Menu and go to Settings > Keypad > Key Lock. ■ Select OK to activate Key Lock. To release the keypad lock, press and hold Using the Icons 21 . The Wireless phone’s display uses different icons to inform you of various capabilities, features, and calling status.
CHAPTER 3: LEARNING TO USE YOUR PHONE Using the Keypad The Wireless phone’s keypad allows you to dial phone extensions and enter characters for messages and Phonebook names. You can use the keypad to enter any combination of numbers and text (letters and special symbols, including punctuation marks). The procedures for entering numbers and text are described in the following sections.
Using the Keypad 23 Table 6 Available Characters in Text Mode Key Characters in the Order Displayed 0 space 1 " ' [ ] < >( ) { } 2 ABCabc 3 DEFdef 4 GHIghi 5 JKLjkl 6 MNOmno 7 PQRSpqrs 8 TUVtuv 9 WXYZwxyz * *.+-/,:;=?! # #@$%&\^_`|~ Switching Between Numeric and Text Mode When the Wireless phone is initially powered up and operating in standby, the keypad is in numeric mode.
CHAPTER 3: LEARNING TO USE YOUR PHONE Using LED Status Indicators You can view phone status by determining the color and pattern of the LED indicators located on the front of the 3108 handset. These LED indicators and their status are described in Table 7.
4 INITIAL HANDSET CONFIGURATION This chapter is intended to assist the Wireless Telephone Installer or person responsible for adding VoIP devices to the network. Before you can operate the 3Com 3108 Wireless Telephone, you must configure the parameters in the handset that allow the telephone to communicate with the wireless network (WLAN) and SIP proxy server. These settings require detailed information about the network to which this handset is assigned.
CHAPTER 4: INITIAL HANDSET CONFIGURATION First Step: You are required to set a password for the profile menu. A pop-up message displays on the screen “No Password! Please Create a New Password.” After the profile menu’s password is set, you need to enter the configured password to enter the profile menu. The next step after creating a network profile is to specify the parameters for the SIP account that you will associate with this network profile. You can create up to six different SIP Accounts.
Entering the Network Profile Settings 27 Table 8 Wireless Settings (continued) Security Acts as your usage permission passport. This is an effective way to achieve data security. Your network provider should inform you about the authentication types for the access point encryption modes. Options include: Open (no security) ■ WEP (select WEP-64 or WEP-128 bit) (Network dependent) Setting WEP as Security, you can define the WEP Key Index from One to Four in Key Index.
CHAPTER 4: INITIAL HANDSET CONFIGURATION If you have not yet set up your SIP account, before you can activate this network profile, you will need to return to the Account Choice menu option and specify the particular SIP account you want to associate with this profile. 8 Edit your Hotspot Choice as necessary. To select the specific Hotspot or . Off, press 9 Edit your NAT Settings as necessary. Contact your network service provider for details. Table 10 shows the available options.
Entering the SIP Account Settings 29 ■ Auth. ID: Enter your authorized user ID, for example: 0233. ■ Auth. Password: Enter your authorized password. ■ SIP Domain: Enter the Session Initiation Protocol domain name for the phone. ■ Proxy Address: Enter the address of SIP server, for example: 192.168.0.1. To enter the decimal character (.) for the IP address, press the * key while in Text mode. ■ Advanced: Table 11 lists the Advanced settings you can configure.
CHAPTER 4: INITIAL HANDSET CONFIGURATION Activating a Network Profile Your Wireless Telephone can have up to six different network profiles defined to support connections to different WLANs and/or SIP proxy servers. Only one network profile in your Wireless telephone can be active at a time. Follow these steps to activate the network profile you require for operating your Wireless Telephone: 1 Press Menu and then press to select the Profile. 2 Enter the profile’s password.
5 PERSONALIZING YOUR PHONE This chapter covers the following topics: Setting the Time and Date ■ Setting the Time and Date ■ Setting the Ring Mode and Ring Tone ■ Setting a Wallpaper Image ■ Adjusting the Backlight You must set the time and date to fully use your phone features. Set the time: 1 Select Menu and go to Settings > Clock > Time. 2 Set the time as described in Table 12.
CHAPTER 5: PERSONALIZING YOUR PHONE Set the Time Format 1 Select Menu and go to Settings > Clock > Time Format. 2 Set the time format as described in Table 13. Table 13 Setting the Time Format Press To Scroll up or down to choose 12-Hour or 24-Hour Confirm your time format setting Set the Date 1 Select Menu and go to Settings > Clock > Date. 2 Set the date as described in Table 14.
Setting the Ring Mode and Ring Tone Table 15 Setting the Date Format Press To Scroll up or down to choose YY/MM/DD or MM/DD/YY Confirm your date format setting Setting the Ring Mode and Ring Tone Your phone rings or vibrates to alert you of an incoming call or other event. The Ring Mode and Ring Tone settings allow you to personalize this alert. Set the Ring Mode 1 Select Menu and go to Settings > Sound Settings > Ring Mode. Choose from the following options: ■ Silent — Neither rings nor vibrates.
CHAPTER 5: PERSONALIZING YOUR PHONE Table 16 Setting Ring Tone Melody Press To Scroll up or down to select a ring melody from the list Play the selected melody Set your ring tone melody Setting a Wallpaper Image You can set a picture as a background image or wallpaper in your phone’s standby display. There are five built-in pictures for you to select from for the background image. 1 Select Menu and go to Settings > Display Setting > Wallpaper.
Adjusting the Backlight Adjusting the Backlight 35 You can adjust the brightness of the display for different lighting conditions. 1 Select Menu and go to Settings > Display Settings > LCD Brightness. 2 Set the brightness as described in Table 18.
CHAPTER 5: PERSONALIZING YOUR PHONE
6 CALLING FEATURES This chapter covers the following topics: Viewing Recent Calls ■ Viewing Recent Calls ■ Returning an Unanswered Call ■ Transferring a Call ■ Using the Call Mute ■ Using Call Waiting ■ Using Call Forwarding Your phone keeps track of the calls you recently received and dialed, even if the calls did not connect. View recent calls: 1 Select Menu and go to Call Log > Missed Calls/Dialed Calls/Received Calls.
CHAPTER 6: CALLING FEATURES To return a missed call: 1 Select and go to Call Log > Missed Calls. 2 Press to view the name and the numbers, if available, with the time and date when the call was received. You can also redial the number by key. pressing the Transferring a Call When you are on a call, you can transfer this call (either announced or unannounced) to another party. Table 19 shows the sequence of steps involved in a call transfer.
Using Call Waiting Using Call Waiting 39 Call Waiting provides an alert tone when you are on an active call and you receive a second incoming call. To activate Call Waiting: 1 Select Menu and go to Settings > Call Settings > Call Waiting. 2 Press to select On and then press to activate Call Waiting. Table 21 describes how to use Call Waiting when you are on an active call.
CHAPTER 6: CALLING FEATURES To activate any of the call forwarding functions: 1 Select Menu and go to Settings > Call Settings > Call Forward. 2 Press to select On and then press To deactivate Call Forward, press 3 Press to activate Call Forward. to select Off. to return to menu. To deactivate the set of Call Forward functions, go to Settings > Call Setting > Call Forward. Choose Cancel All and press Select.
7 MENUS This chapter describes each of the functions you can access through the Wireless phone’s built-in menu interface. It covers the following topics: Phonebook ■ Phonebook ■ Call Log ■ E-mail ■ Speed Dial ■ Profile ■ Settings ■ Tools This section describes how to manage the information stored in your Phonebook. After storing entries in your Phonebook (see “Storing Names and Numbers in Your Phonebook” on page 24), you can search for a particular entry and view its details.
CHAPTER 7: MENUS Table 22 Using Your Phonebook Feature Description Search Phonebook > Search Press to Search and press Select. You are asked to enter the name. Press Edit OK to find the requested entry. Phonebook > Edit Press to scroll the list and then press Edit. You can modify the Name, Number, E-mail, Ring Tone, and Speed Dial settings for the selected entry. Press Delete OK to confirm your settings. Phonebook > Delete Press to scroll the list and then press to Delete.
E-mail 43 Table 23 Using the Call Log Feature Description Missed Calls Call Log > Missed Calls Press to Save, Delete Record or Delete All Received calls. You can also redial the number by pressing the Dialed Calls Press to Save, Delete Record or Delete All Dialed calls. You can also redial the number by pressing the Received Calls key. Call Log > Received Calls Press to Save, Delete Record or Delete All Received calls. You can also redial the number by pressing the Delete All key.
CHAPTER 7: MENUS Table 24 Setting Up and Using E-mail (continued) Account Settings From Account Settings, the following options are available: ■ ■ Account Name: enter a name for the activated account. Your Name: enter the name to be displayed as the sender name. ■ Mail Address: enter your e-mail address. ■ POP3 Address: enter your e-mail address. ■ POP3 User ID: enter your e-mail ID. ■ POP3 Password: enter your e-mail password of 1 to 20 characters. ■ SMTP Address: enter your SMTP address.
E-mail 45 Table 24 Setting Up and Using E-mail (continued) Inbox Allows you to access your e-mail Inbox and read the e-mail messages you’ve received. Press to select the mail you want to read and then press View. Details (From, Date, Recipients, Subject and Content) are indicated.
CHAPTER 7: MENUS Speed Dial You can assign up to nine Speed Dials for single-key dialing of commonly used numbers. You can assign an entry you saved in your Phonebook a unique speed dial number (1-9) in phone memory. Table 25 shows the two ways to assign a Speed Dial, either through the Phonebook or by directly assigning a key to a Speed Dial. Table 25 Assigning Speed Dials Feature Description Phonebook Select the entry to which you want to assign the speed dialing number.
Settings 47 Table 26 Profile Settings Profile Password Profile > Profile Password You can change your profile password. First enter the “Old Password” and then enter the “New Password.” Press Hotspot OK to set the new password. Profile > Hotspot Press to select one of five hotspots and then press Set to enter the hotspot name and password. Secure Setup Profile > Secure Setup Press Yes to activate SES (security easy setup) or Back to menu.
CHAPTER 7: MENUS Table 27 Phone Settings (continued) Clock Settings > Clock There are six options included in Clock menu: Settings > Clock > Time This option enables you to adjust the current time. Press and enter the appropriate time with numeric keys. Press menu. OK to confirm your setting or press Back to Settings > Clock > Date This option enables you to adjust the current date. Press and enter the appropriate date with numeric keys. Press menu.
Settings 49 Table 27 Phone Settings (continued) Alarm Clock Settings > Alarm Clock This option enables you to set the alarm to ring at a specific time. Alarm Time: Press and enter the appropriate time with numeric keys. Press OK to confirm your setting. Mode: Press and to activate the alarm Once, Daily or Weekly and then press Set to confirm your setting. To cancel the alarm clock, select Off and then press to confirm your setting.
CHAPTER 7: MENUS Table 27 Phone Settings (continued) Call Settings Settings > Call Settings Three options are included in Call Settings: Settings > Call Settings > Call Waiting For details, refer to Using Call Waiting on page 36. Settings > Call Settings > Call Forward For details, refer to Using Call Forwarding on page 37. Settings > Call Settings > Block Caller ID This feature allows you to hide your phone number to the calling party. Press to select On or Off.
Settings 51 Table 27 Phone Settings (continued) Speed Dial Settings > Speed Dial There are three options for you to choose: Disable: Deactivate the speed dial function. Ask: Press and hold the numeric key (for example, 1) the screen will display the numbers and then press to make the call. Dial: Press and hold the numeric key (for example, 1) to make the call directly.
CHAPTER 7: MENUS Table 27 Phone Settings (continued) Display Settings Settings > Display Settings Settings > Display Settings > Wallpaper For details, refer to“Setting a Wallpaper Image” on page 34. Settings > Display Settings > Greeting This option enables you to set welcome words as greeting and to be displayed when the phone is powered on. Settings > Display Settings > LCD Off Time You can select the period of time the LCD is on.
Tools 53 Table 28 Tools Options Feature Description Signal Quality Tools > Signal Quality Site Survey Tools > Site Survey Displays the status of current wireless connection, including ESSID, BSSID, Channel, Rate, RSSI, Noise and Security. Lists all available networks. You can see all listed networks (sites) information. Press Renew to rescan the networks. Press check the details.
CHAPTER 7: MENUS
8 WEB CONFIGURATION The 3108 Wireless Telephone includes a built-in Web Configuration utility that allows you to easily view and edit your telephone settings from your PC.
CHAPTER 8: WEB CONFIGURATION Accessing the Web Configuration Utility To access the Web Configuration utility, your Wireless phone must have an IP address and WLAN connection. The PC used to view the Web Configuration utility must be connected to this same network. 1 In Standby, press Status to view your Phone Status － IP Address. A connected IP address is indicated (for example,172.16.140.174). 2 Enter the phone’s IP address in your PC’s Web browser (for example, http://172.16.140.174).
Wireless Network Settings 57 To edit an existing entry: 1 In the Name column, double-click the entry you want to edit. 2 Make any changes you need. 3 After editing an entry, you can Save, Delete, Cancel or Reset the entry. You can delete all the recorded entries by pressing Clear All. A confirmation message appears on the screen. Press OK to confirm your setting. All entries are then removed from the Phone Book.
CHAPTER 8: WEB CONFIGURATION Table 29 Network Profile Settings Setting Description Network Profile Name: Enter the network profile name. ESSID: Stands for Extended Service Set Identifier. Specifying the ESSID is how you make sure that you connect to your wireless network instead of your neighbor’s network by mistake. You can either manually input the New ESSID or select Site Survey to check all available networks. For example: Default. Data Rate: It can be set as Auto, 1Mbp/s, 2Mbp/s, 5.
Phone Settings 59 To configure a SIP Account: 1 Select the account entry and click Configure to enter the sub-menu. 2 Edit the following SIP Account settings as needed: SIP Account Name, Phone Number, Authentication ID, Authentication Password, SIP Domain, Proxy Address, Outbound Address, Local Port, Register Timer(sec), Codec (Auto/G.711u/G.711a/ G129A), Pkt Time(ms)(Default, 20,30,40,50,60,70,80), OutofBand DTMF (Off/On). 3 Select Save to confirm your settings.
CHAPTER 8: WEB CONFIGURATION E-mail Settings This section helps you to manage your e-mail account. 1 To adjust your e-mail account, click Configure to enter the sub-menu. 2 The following options are listed: Account Name, Your Name, Mail Address, POP3 Address, POP3 User ID, POP3 Password, POP3 Port, SMTP Address, SMTP User ID, SMTP Password, SMTP Port, Reply Address and Signature. 3 You can also Remove or Activate one of up to five e-mail accounts.
Upgrade Bootcode Upgrade Bootcode 61 This option enables you to upgrade your phone’s bootcode (starting system). CAUTION: Do not interrupt a boot code upgrade operation. Debug Statistics Detailed information about Debug Statistics is listed.
CHAPTER 8: WEB CONFIGURATION Reboot Phone After upgrading software, you need to reboot the phone (power off and on) to activate all new settings. Password You can change the current password for the Web Configuration utility by using this feature. Logout To exit the web configuration, select Logout.
9 TROUBLESHOOTING This appendix contains troubleshooting suggestions for identifying and solving common network connection and SIP registration problems. For additional assistance, see your network administrator. Unable to Connect to the Network Unable To Register With The SIP Server If upon power up, your phone displays the message “No Network,” check the following: ■ Check the signal strength on your phone’s display. Make sure that you are within range of the WLAN signal transmitter.
CHAPTER 9: TROUBLESHOOTING network profile. See “Entering the Network Profile Settings” on page 26.
A REGULATORY INFORMATION The 3Com 3108 Wireless Telephone, (3C10408A, WL-108) must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This device complies with the following radio frequency and safety standards. This product contains encryption. It is unlawful to export out of the U.S. without obtaining a U.S. Export License. This product does not contain any user serviceable components.
APPENDIX A: REGULATORY INFORMATION provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne d'emission) est installe a l'exterieur, il doit faire l'objet d'une licence.
Intended use: IEEE 802.11b/g radio device To ensure product operation is in compliance with local regulations, select the country in which the product is installed. Refer to 3Com 3108 Wireless Telephone Guide (3C10408A, WL-108).
APPENDIX A: REGULATORY INFORMATION Polski [Polish] Niniejszym 3Com Corporation oświadcza, że RLAN device jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português [Portuguese] 3Com Corporation declara que este RLAN device está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE.
Korea RF Compliance This device may cause radio interference during its operation. Therefore service in relation to human life security is not available.
APPENDIX A: REGULATORY INFORMATION
INDEX Numbers 3108 Wireless Telephone display icons 21 graphic showing open, front, and back views 14 graphic showing side, top, and bottom views 15 initial configuration of 25 VoIP operation 13 3Com NBX System 25 deleting characters 22 E earphone jack location of 15 E-Mail menu 43 e-mail settings 60 encryptionSee security 27 entering digits, *, and # characters 22 entering letters and special characters 22 Extended Service Set Identifier (ESSID) 26 A Account Choice 27 administrator, definition 8 Auto A
INDEX no service messageSee unable to register with the SIP server 63 numeric modeSee entering digits, *, and # characters 22 P password for Profile menu 26 phone settings 59 phonebook accessing from the Web Configuration utility 56 menu 41 storing entries in 24 using to make a call 20 power key 12 Profile menu 25, 46 R rebooting phone 62 receptionist definition 8 ring mode setting 33 ring tone setting 33 S security 27 Session Initiation Protocol 13 Settings menu 47 SIP account 28, 58 associating wi
