QNAP Turbo NAS TS- ECx80 Series Hardware User Manual © 2014. QNAP Systems, Inc. All Rights Reserved.
Thank you for choosing QNAP products! This user manual provides description of the hardware of the Turbo NAS and relevant guideline of certain functions. Please read carefully and strictly adhere to the instructions of the manual. This user manual is applicable to the following Turbo NAS models: TS-EC880 Pro, TS-EC1080 Pro, TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP NOTE The “Turbo NAS” is hereafter referred to as “NAS”.
DISCLAIMER In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation.
Regulatory Notice FCC Notice The QNAP NAS complies with different FCC compliance classes. Please refer to 0 for details. Once the class of the device is determined, refer to the following corresponding statement. ======================================================= FCC Class A Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2.
FCC Class B Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Symbols in this document This icon indicates the instructions must be strictly followed. Warning Failure to do so could result in injury to human body or death. This icon indicates the action may lead to disk clearance or loss OR Caution failure to follow the instructions could result in data damage, disk damage, or product damage.
Table of Contents Safety Warnings ................................................................................................. 8 Chapter 1. CPU and Memory Specifications ..................................................... 9 Chapter 2. Power Button and Reset Button Behavior .................................... 11 Chapter 3. USB One Touch Copy .................................................................... 13 Chapter 4. LED and Alarm Buzzer Specifications ...................................
Safety Warnings 1. The NAS can operate normally in temperatures of 0ºC–40ºC (32ºF -104ºF) and relative humidity of 5%–95%. 2. Please make sure the environment is well-ventilated. The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90–264V). 3. Do not place the NAS in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level. 4. Unplug the power cord and all connected cables before cleaning.
Chapter 1. CPU and Memory Specifications Caution: Modifying the hardware, software, or firmware of the QNAP products will void the warranty. QNAP is not responsible for any form of damage or loss of data caused by modding the QNAP products. Users should bear their own risks of all sorts of possible data loss or system instabilities due to changing the hardware parts, modifying the default system firmware or installing any unauthorized third party applications on QNAP products.
System TS-EC1280U-RP TS-EC1680U-RP TS-EC2480U-RP Quad-Core Intel Xeon Quad-Core Intel Xeon Quad-Core Intel Xeon CPU Processor E3-1200 v3 Processor E3-1200 v3 Processor E3-1200 v3 Family Family Family Memory 4GB DDR3 ECC RAM 4GB DDR3 ECC RAM 4GB DDR3 ECC RAM Flash 512MB (USB DOM) 512MB (USB DOM) 512MB (USB DOM) CPU replaceable No No No Yes Yes Yes 4 4 4 12 16 24 2 2 2 2 2 2 Memory replaceable Number of LONG-DIMM slots Number of hard drive slots Number of PCIe slots Number of
Chapter 2. Power Button and Reset Button Behavior Power button: Press to turn on or turn off. System All models Power button Power button (Hardware turn (Turn on) off) Press once 1.5 sec Power button (Force turn off) 5 sec Reset button: Press to reset the system settings. System All models Basic system reset Advanced system reset (1 beep) (2 beeps) 3 sec 10 sec Basic system reset (3 sec) Press the reset button for 3 seconds, a beep sound will be heard.
Advanced system reset (10 sec) Press the reset button for 10 seconds; you will hear two beeps at the third and the tenth seconds. The NAS will reset all the system settings to default as it does by web-based system reset in “Control Panel” > “System Settings” > “Backup / Restore” > “Restore to Factory Default” except all the data are reserved. The settings such as the users, user groups, and the network share folders previously created will be cleared.
Chapter 3. USB One Touch Copy This feature is only provided by the NAS models with a USB One Touch Copy button. Please visit http://www.qnap.com for details. System All NAS models Number of seconds (press the one touch copy button to trigger data copy) 0.5 sec Data Copy by the Front USB Port The NAS supports instant data copy backup from the external USB device to the NAS or the other way round by the front one touch copy button. To use this function, follow the steps below: 1.
Chapter 4. LED and Alarm Buzzer Specifications The LED indicators of the NAS indicate the system status and information. When the NAS is turned on, check the following items to make sure the system status is normal. Note that the following LED information is applicable only when users have properly installed the hard drive, and connected the NAS to the network and the power supply. LED Color LED Status Description 1. Flashes green and red alternately every 0.5 sec 2. 3. 4. 5. 6. 1. 2. 3. 4. 5.
LED Color LAN LED Status Description Orange The disk data is being accessed from the network and a read/write error occurs during the process. Flashes orange The NAS is connected to the network. Green The 10GbE network expansion card is installed. Orange 10 GbE Green Red/ Green HDD Off No 10GbE network expansion card is installed. Flashes red The NAS is being accessed from the network. Red A hard drive read/write error occurs. Flashes green The disk data is being accessed.
Beep alarm: All NAS models The beep alarm can be disabled in “Control Panel” > “System Settings” > “Hardware”. Beep sound Number of Times Description 1. 2. Short beep (0.5 sec) 1 3. 4. The NAS is starting up. The NAS is being shut down (software shutdown). The user presses the reset button to reset the NAS. The system firmware has been updated. The NAS data cannot be copied to the external storage device from the front USB port. Short beep (0.5 sec) 3 Long beep (1.
Chapter 5. Upgrade Memory on QNAP Turbo NAS (RAM Module Installation) Warning: The following instructions should only be performed by an authorized and trained technician. Strictly adhere to the instructions to install a RAM module on the NAS. Failure to do so could result in injury to human body or death. QNAP provides RAM module (optional purchase) for users to upgrade the memory of the NAS. Insert an extra RAM module on the motherboard of the NAS to upgrade the memory.
1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS. 2. Before installing the network expansion card, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground. 3. Loosen the 2 screws on the rear of the NAS as shown in the illustration. 4. Hold the handle pulled backwards to remove the Motherboard Drawer.
5. Release the ejector clips gently by pulling them out of the sides of the RAM slot. 6. Grasp the edge of the RAM module. Align the notch on the gold edge of the RAM module with the notch in the RAM slot. Insert the RAM module to the RAM slot until it cannot go any further. 7. Insert the Motherboard Drawer, push the handle, locking NAS rear two screws.
5.2 1. TS-EC880 Pro, TS-EC1080 Pro Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS. 2. Before installing the network expansion card, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground. 3. Loosen the seven screws on the rear of the NAS.
4. Remove the case cover of the NAS gently. 5.
6. Release the ejector clips gently by pulling them out of the sides of the RAM slot. 7. Grasp the edge of the RAM module. Align the notch on the gold edge of the RAM module with the notch in the RAM slot. Insert the RAM module to the RAM slot until it cannot go any further. 8. Installed on the NAS enclosure, locking rear of the seven screws NAS.
Chapter 6. Network Expansion Card Installation Warning: The following instructions should only be performed by an authorized and trained technician. Strictly adhere to the instructions to install a network expansion card on the NAS. Failure to do so could result in injury to human body or death. The TS-x80 series provides expansion slots for network expansion. Insert an extra network expansion card (optional purchase) to the motherboard of the NAS to increase the network bandwidth. 6.
Network Expansion Card Compatibility Bracket A (X520-T2) Bracket B (X520-SR2/X520-DA2) Intel® Ethernet Server Adapter X520-T2 (E10G42B) 1. Intel® Ethernet Server Adapter X520-SR2 (E10G42BFSR) 2. Intel® Ethernet Server Adapter X520-DA2 (E10G42BTDA) Bracket C (Emulex) 1. Emulex OneConnect 10GbE Network Adapters, SFP+ Direct attach copper (OCe11102-NX) 2. Emulex OneConnect 10GbE Network Adapters, Short reach optical (OCe11102-NM) 3.
4. Remove the case cover of the NAS gently. 5. Loosen the screws and remove the expansion slot cover.
6. Grasp the edge of the network expansion card. Align the notch on the gold edge of the card with the notch in the PCIe slot. Insert the network expansion card to the PCIe slot until it cannot go any further. 7. Fasten the screws. 8. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. 9. To check that the network expansion is recognized by the NAS, power up the NAS and login the web interface as an administrator.
6.2 1. TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS. 2. Before installing the network expansion card, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground. 3. Loosen the 2 screws on the rear of the NAS as shown in the illustration. 4. Hold the handle pulled backwards to remove the Motherboard Drawer.
5. Loosen the screw and remove the expansion slot cover. 6. Insert the network expansion card to the PCIe slot until it cannot go any further. Then fasten the screw. 7. Push back Motherboard Drawer. Then fasten the screw. 8. Connect the power adaptor and cables to the NAS. 9. To check that the network expansion is recognized by the NAS, power up the NAS and login the web interface as an administrator.
Chapter 7. Install an mSATA Flash module to the NAS. Warning: The following instructions should only be performed by an authorized and trained technician. Strictly adhere to the instructions to install a mSATA module on the NAS. Failure to do so could result in injury to human body or death. 7.
1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS. 2. Loosen the 2 screws on the rear of the NAS as shown in the illustration. 3. Hold the handle and pull backwards to remove the Motherboard Drawer.
4. Carefully grasp the edge of the mSATA Flash Module. Align the notch on the gold edge of the mSATA module with the notch in the mSATA slot. Insert the mSATA Flash Module to the mSATA slot until it cannot go any further. 5. Insert the module fixing 6. Return the Motherboard Drawer to its normal position. 7. Connect the power adaptor and cables to the NAS.
8. To check that the mSATA Flash Module is recognized by the NAS, power up the NAS and login to the web interface as an administrator. Go to “Control Panel” > “Storage Manager” > “Disk” and check the “Internal Cache Port”.
7.2 1. TS-EC880 Pro, TS-EC1080 Pro Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS. 2. Before installing the network expansion card, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to a grounded surface. 3. Loosen the seven screws on the rear of the NAS. 4. Remove the case cover of the NAS gently.
5. Carefully grasp the edge of the mSATA Flash Module. Align the notch on the gold edge of the mSATA Flash Module with the notch in the mSATA slot. Insert the mSATA Flash Module to the mSATA slot until it cannot go any further. 6. Insert and fasten screws in place as indicated.
7. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. 8. To check that the mSATA Flash Module is recognized by the NAS, power up the NAS and login to the web interface as an administrator. Go to “Control Panel” > “Storage Manager” > “Disk” and check the Internal Cache Port.
Chapter 8. Hot-swap Hard Drives The QNAP NAS is compatible with 2.5-inch/3.5-inch SATA hard drives from major hard drive brands. For the updated hard drive compatibility list, please visit http://www.qnap.com. Caution: QNAP disclaims any responsibility for product damage/malfunction or data loss/recovery due to misuse or improper installation of hard disks in any occasions for any reasons.
The NAS supports hot-swapping the hard drives when 1 member drive crashes in RAID 1 or 1–2 member drives crash in RAID 5 or RAID 6. Follow the steps below to hot-swap the hard drive when a member drive fails in a RAID configuration. 1. Login the NAS and check the storage pool status in “Storage Manager” > “Storage Pools”. 2. The storage pool status should be “Warning” and RAID group status should be “Degraded”. 3. Prepare a new hard drive to replace the failed one.
Chapter 9. RAID Recovery The QNAP NAS supports recovery of a failed RAID group from unintentional disconnection or removal of the hard drives from the system. Users can recover an inactive RAID 1, RAID 5, or RAID 6 group to degraded mode, or an inactive RAID 0 and JBOD configuration to normal.
Standard QNAP RAID 5 RAID 5 Standard QNAP RAID 6 RAID 6 Degraded mode N-1 N-1 N-1 & N-2 N-1 & N-2 Read only N/A N-1, bad blocks N/A N-2, bad blocks protection (for found in the found in the immediate data surviving drives of surviving drives of backup & hard the array. the array.
Chapter 10. Use the LCD Panel This feature is only provided by the NAS models with LCD panels. Please visit http://www.qnap.com for details. The NAS provides a handy LCD panel for users to perform disk configuration and view the system information. When the NAS has started up, the server name and IP address will be shown. N A S 5 F 4 D E 3 1 9 . 2 5 4 . 1 6 0 0 . 1 0 0 For the first time installation, the LCD panel shows the number of hard drives detected and the IP address.
For example, when 5 hard drives installed are available on the NAS, the LCD panel shows: C o n f i g → R A I D 5 . D i s k s ? Press the “Select” button to browse more options, for example, RAID 6. Press the “Enter” button and the following message shows. Press the “Select” button to select “Yes” to confirm.
Note: The data encryption functions may not be available in accordance to the legislative restrictions of some countries. View system information by the LCD panel When the LCD panel shows the server name and IP address, press the “Enter” button to enter the Main Menu. The Main Menu consists of the following items: 1. TCP/IP 2. Physical disk 3. Volume 4. System 5. Shut down 6. Reboot 7. Password 8. Back 1.
2. Physical disk The following options are available: Disk Info Back to Main Menu The disk info shows the temperature and the capacity of the hard drive. D i s k : S z e : i 1 2 T e 3 2 m p : 5 0 ° C G B 3. Volume This section shows the disk configuration of the NAS. The first line shows the RAID configuration and storage capacity; the second line shows the member drive number of the configuration.
6. Reboot Use this option to restart the NAS. Press the “Select” button to select “Yes”. Then press the “Enter” button to confirm. 7. Password The default password of the LCD panel is blank. Enter this option to change the password of the LCD panel. Select “Yes” to continue. C h a n g e Y P e s a s s w o r d → N o Enter a password of maximum 8 numeric characters (0-9). When the cursor moves to “OK”, press the “Enter” button. Verify the password to confirm the changes.
System Messages When the NAS encounters a system error, an error message will be shown on the LCD panel. Press the “Enter” button to view the message. Press the “Enter” button again to view the next message. S y s t P l s . e m C h E r r e c k o r ! L o g System Message s Description Sys. Fan Failed The system fan fails Sys.
Chapter 11. Install Power Supply Unit Note: The following instructions should only be performed by an authorized and trained technician. To replace a failed power supply unit on the TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP Turbo NAS Turbo NAS, follow the steps below. 1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS. 2. Hold the black handler and press and hold the green button firmly.
3. Unplug the failed power supply. 4. Plug in a new power supply to the NAS. 5. Turn on the NAS. 6. Connect the power adaptor and cables to the NAS.
Enable warning alert for redundant power supply on the web-based interface: If two power supply units (PSU) have been installed on the NAS and connected to the power sockets, both PSU will supply the power to the NAS (applied to 1U and 2U models). Users can enable redundant power supply mode in “Control Panel” > “System Settings” > “Hardware” to receive warning alert for the redundant power supply. The NAS will beep and record the error messages in “System Logs” when the PSU is plugged out or fails.
Technical Support QNAP provides dedicated online support and customer service via instant messenger. Online Support: http://www.qnap.com Forum: http://forum.qnap.com Technical Support in the USA and Canada: Email: q_supportus@qnap.
Product Compliance Class NAS Models FCC CE TS-EC2480U-RP Class A Class A TS-EC1680U-RP Class A Class A TS-EC1280U-RP Class A Class A TS-EC880U-RP Class A Class A TS-EC1080 Pro Class B Class B TS-EC880 Pro Class B Class B 50
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