User's Manual

Table Of Contents

Troubleshooting

Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology

208

1. Power LED is red: reader malfunction. Replace reader

2. Power LED is off: verify power connection

3. Reader does not respond to host.

8.1. DataReader Troubleshooting

3.1 Verify power LED blinks at power on. LED should then

remain steady green.

3.2 Verify cable connections are according to diagram

3.3 Verify reader address is correctly transmitted by host

3.4. Verify terminator present at end of the RS485 chain

4.1 Verify seal is within reader communication range

4.2 Verify antenna connections

4.3 Verify SD LED lights up for a short time upon receiving host

command (Host request transmitted by reader)

4.4 Verify RD LED lights up for a short time (reader received

data from seal)

4. Reader does not read seal

8.2. Evaluation System Troubleshooting

When inserting Reader ID and ADD to the list using the evaluation

software the reply: "com port time out" is received.

"Command Fail" is repeated under Verify & Set option

Possible reasons:

a. The Reader is not powered.

b. The RS-232 converter is not connected to the PC.

c. The RS-232 converter is not powered.

d. The PC port definitions are incorrect.

a. The Reader is not powered.

b. The RS-232 converter is not connected to the PC

c. The RS-232 converter is not powered.

d. The Reader Address = 0 when connected via RS-485 and