HiTi Photo Printer PhotoShuttle / 640PS User Manual
ACKNOWLEDGEMENTS Microsoft, MS, MS-DOS and Windows are registered trademarks of Microsoft Corporations. Pentium is a U.S. registered trademark of Intel Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. Adobe and Acrobat a registered trademarks of Adobe Systems Incorporated. Brands and product names are trademarks or registered trademarks of their respective companies. COPYRIGHT The information contained in this document is subject to change without notice.
SAFETY INSTRUCTIONS 1. Read these instructions carefully. Save these instructions for future reference. Follow all warnings and instructions marked on the product. 2. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 3. Do not use this product near water. 4. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 5.
instruction, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If these equipment doses cause harmful interference to radio or television reception, which can be determined by interference by on or more of the following measures: 1. Reorient or relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3.
CE Information
Chapter 1. Welcome 1-1 Our Invitation to HiTi Photo Printer Family It is our pleasure to have you onboard as the member of HiTi Photo Printer family. We thank you for your patronage and hope this is just the beginning of our long-term association. Through our printer, picture will be transformed into masterpieces. HiTi Photo Printer offers tremendous creativity; digital age will become full of wonderful memories and treasures.
USB Connection USB connection allows you to connect your printer with any systems or devices that support USB feature. Titan of Software Program Our Desiree is a perfect tool that will perpetuate your Photo Printer to its optimal performance. Flexible in design, the software allows you to be creative and innovative. Photo image, calendar, stickers, and many other features will be just a finger away. The sky is the limit; color, gamma, brightness, tones, hue and many more refinements are just a button away.
1-2 Inside view of HiTi Photo Printer Led Light Turn the power on. The printer will automatically start to initialize and LED blinking green color about 5 seconds. Then LED turn to stable green color. If not, please begin to check. Paper Cassette This is the paper holder for you to insert the paper into. Please slide the paper all the way in and use caution when inserting the paper Cassette into the Paper Cassette Slot. The paper will go back and forth between the cassette cover and printer 4 times.
Ventilation Holes Ventilation holes are located in the front and back of the printer. Please allow adequate airflow by removing all matters from the surface of the ventilation holes. These holes are designed to cool down the printer during operation. ID Button To replace used cartridge. Please firmly press down the push button on the top of the printer. Ribbon Cartridge Socket Ribbon cartridge is to be inserted into the correct space.
Power Switch This is where printer can be turned. Eject Button Paper Out Slot Spec Label Paper Tray USB socket AC Power Socket AC Power Switch Power Socket Connect your power line here. USB Connector Please connect USB cable to the connector to your other device, such as PC and other peripheral devices. Specification Label Printer specification and detail information.
Chapter 2 Quick Installation 2-1 Standalone Installation (640PS) 1. 2. 3. 4. Plug the controller cable into the slot in the rear of the printer Please make sure the USB cable is not connected to PC Turn on the power. The main page of the LCD will appear, and ready for the further operation. Note: If the USB cable is connected to PC, the printer will be in PC Mode (Shown on the LCD), the controller function will be disable at the same time. 2-2 Standalone Operation Flow (640PS) 1.
-OK: Confirmation. Confirm the image chosen or the result of the image editing. -ESC: Escape to the upper layer or cancel the current job. -Menu: The main page of the OSD. Note: All the jobs in process will be aborted at the same time. -Edit: Enter the Editing Page of the OSD, please refer to Photo Printing for details. -Print: Press this button and all the jobs have been chosen will be printed in batch. 2. Main Page -The Function List: Totally 8 functions, all the functions will be described individually.
Press Print again to reconfirm and start printing Note: If two slots (CF/Micro Drive and SM/SD/MMC/MS) have been already inserted, printer will only let the card inserted first active, if you want to change the memory card status, please: -Pull out the other card -Enter the Setup page and run the card selection switch Information for Preview Page: The images in Preview Page are the thumbnail of all the images captured by the digital cameras, all the EXIF files (supported by all the digital cameras in the ma
Brightness: Right for increase and Left for decrease Contrast: Right increase and Left for decrease Color R/G: Right for more red tone and Left for more green tone Color B/Y: Right for more blue tone and Left for more yellow tone OK: Save the change in enhance and back to Image Editing Page -OK: Save the change and back to Preview Page Note: It takes about 5 to 10 seconds to decode the image file when entering the Editing Page, the actual time depends on the file size and total pixel of the images.
3) Index Operation Flow: Select the printing format of index (6x5, 8x7, 5x4), then press OK to confirm Press Print to confirm and start printing 4) Sticker Operation Flow: Sticker format Selection (4x4, 4/2/4, 1x1) Select (A-D) , the layout of your favorite, and press OK to enter the Preview Page Select the image you want to print, press OK to confirm Note: It takes 5 to 10 seconds to decode the image file Move to another position in A-D, and continue selecting the image to be printed Once the full page of
-Firmware Update Insert the memory card with the new firmware Press OK to reconfirm and start updating Note: Please make sure your memory card is formatted and completely empty before saving the new firmware into the card . Any related information about new firmware, please go to www.hi-ti.
-About Controller version and Firmware version 2-3 Install Driver (Win98) 1. Please insert "Software CD" into CD-ROM drive. 2. If CD-ROM does not auto start, please double click My Computer Icon in your Window and double click your CD-ROM drive. 3. Select "Install HiTi Photo Printer PhotoShuttle(640PS) Driver" and install. 4. When you begin install you will see the following screen.
5. When finish, Install Program will ask you to make this printer as default or not.
2-4 Install Driver (Win2000) 1. Please insert "Software CD" into CD-ROM drive. to printer or PC this time). (Do not plug USB cable 2. If CD-ROM does not auto start, please double click My Computer Icon in your Window and double click your CD-ROM drive.
3. Select "Install HiTi Photo Printer PhotoShuttle(640PS) Driver" and install. 4. When you begin install you will see the following screen.
5. The Windows 2000 system will display a warning message of “Digital Signature Not Found.” Please press “yes” to continue. 6. Then will disappear this message to tell you finishing. Press OK to continue. 7. At this time, connect USB cable to printer and PC, then power on the machine. Windows 2000 PnP system will find the driver automatically.
8. Windows 2000 makes sure this is a USB device. 9. Windows 2000 begins to search a device driver have already installed on system. 10. Found a driver without “Digital Signature Not found” warning message. Please press “Yes” to continue. 11. After copy several files, the Windows 2000 system recognize this printer. Installation is finished.
2-5 Install Driver (Win XP) 1. Please insert “Software CD” into CD-ROM drive. 2. If CD-ROM does not auto start, please double click My Computer Icon in your Window and double click your CD-ROM drive. 3. Select “Install HiTi Photo Printer PhotoShuttle(640PS) Driver” and install. 4. When you begin install you will see the following screen.
5. Connect USB cable to printer and PC, then power on the machine. 6. Windows XP begins to search a device driver have already installed on system. 7.
8. After copy several files, the Windows XP system recognize this printer. Installation is finished.
2-6 Install PhotoDesiree 1. Please insert "Software CD" into CD-ROM drive. 2. If CD-ROM does not auto start, please double click My Computer Icon in your Window and double click your CD-ROM drive. 3. Select "Install PhotoDesiree " and install. 4. When Install finished, pop-up a message asking you put "PhotoDesiree" icon on the Windows Desktop. 5. "PhotoDesiree" icon will display on desktop. 6. Double Clink "PhotoDesiree" icon and execute it.
2-7 Load paper and ribbon 1. There are 4 types of HiTi paper.
2. While taking out the paper, please take the longer exterior part of the tear line, in order to prevent your fingerprint on the paper. 3. Please follow the correct way to hold the paper.
4. Make sure the tear-line under the longer exterior aimed at the notch in paper tray. 5. Press the upper "ID button" to open the "Ribbon Door".
6. Use your right hand to take right-lower "Ribbon Cartridge" handler. 7. Hold the "Ribbon Cartridge" and place it inside the printer. Please pay attention to meet the “Drive” while putting the "Ribbon Cartridge". 8. When you finished, close "Ribbon Door". 9. Plug paper tray to paper tray slot.
2-8 Install Hardware 1. Connect "Power Cord" to "AC power connector". 2. Connect "USB Cable" to printer. Connect the other side to PC.
3. Turn on "AC power Switch". 4. When LED turns stable green, the printer is ready. If LED turns green blinking or orange, please check all the printer status. 5. You will see "New Hardware Found" message on the screen. 6. The message will disappear about 20 seconds. Hardware and driver install finished.
2-9 Print 1st Photo 1. Click the image from the Left Window. 2. Change layout style to portrait.
3. Fit to width. 4. Press "Drag Down to Queue" 5. Press "Print" icon. icon , then Print it. 6. If success, you will see print progress bar appear.
Chapter 3. PhotoDesiree This chapter is devoted to provide you with comprehensive detail information on the functions of our PhotoDesiree software. PhotoDesiree gives you quality studio result inside the crazy surroundings of your computer. It changes ordinary to extraordinary. It is the vehicle that brings countless moments alive. 3-1 PhotoDesiree in a view PhotoDesiree delivers professional quality result and easy to use User interfaces.
Before you run PhotoDesiree, please preset your display at resolution of 800 x 600 pixels or 1024 x 768 pixels and Hi Color (16bit or higher) or True Color (24 bit) mode.
3-2 Basic Operation Concepts Follow the step for printing. Step A: Select image file. Step B: Layout your image, Adjust color effects. Step C: Drag to Print Queue, then print.
Mouse select originated function. When you open file, you can drag mouse to select multiple files. 1. Drag and Drop operation. We can do 2 styles drag and drop. Path A: file windows layout windows. Path B: Printing queue Layout windows.
2. HTF format file When you drag HTF (HiTi Format) format file, screen will display following message. HTF: special format for HiTi PhotoDesiree. data and original layout. HTF is including original printing HTF as COLLECTION: You can save HTF, as your editing/layout project file. When you “Edit this collage with HTF format”, the layout windows will recover to the result you layout. HTF as FILE: You can also use HTF, the same with BMP image.
3-3 Functional Icons PhotoDesiree can be started from the shortcut in the Windows Start menu or double clicking icon on your desktop. File Window Add Image Brings you images or files that you wish to view and refine. Twain Obtain images directly from Twain devices like DSC and Scanner. DPOF DPOF direct printing. Thumbnail View This is an icon-based format for your image files. It gives you a preview of the content of your file in the Image window on the Upper Left side of the menu.
Layout Window Photo paper It is full selection of printing formats. Standard A6 photo and variety of different format can be comprised in this section. Features including ID photo, Business Card, Book Marker, Credit Card Photo, and Cute Square. You can even print different images on the same print out by selecting the combination icon on the left. Sticker 4X4 These three selections offer additional preset format for the stickers.
gray-scaled. Save Image Saving image as file. Send to Printer Queue Click your downward arrow to execute your printing function by placing the images into the bottom window. Edit Magic Coating Choose the built-in horoscope signs or Twelve Branches patterns, or import your image to do some watermark editing MiraBella Mirabella makes use of the analytical printing method to have 9 kinds of unspecific effects for the image Queue Window Select paper format on print queue.
3-4 Photo printing 1. Click the image from the Left Window. 2. Change layout style to portrait.
3. Fit to width. 4. Click the downward arrow for printing queue. 5. Click the "Print Queue" icon for print out.
3-5 ImagEnhancer: light on your photo 1. Click the image from the Left Window. 2. Change layout style to portrait.
3. Fit to width. 4. Click on editor for ImagEnhancer. appear on the left window.
5. Double click your favorite template. 6. Click on the Text Icon to key in your content, such as “My girl friend Lisa”, and choose correct font style.
7. Click the finish check on the bottom right. 8. Click the downward arrow for printing queue. 9. Click the Print Queue for print out.
3-6 Calendar 1. Click the image from the Left Window. 2. Click on editor for ImagEnhancer. 3. Click on the top add calendar. 4. Click year and month follow by type of format and background color. Click the finish check on the bottom left.
5. Click the finish icon on the bottom and click finish check icon on the follow page. 6. Click the downward arrow for printing queue. 7. Click the Print Queue to print out.
3-7 ID Picture 1. Click the image from the Left Window. 2. Click on Photo Icon and drag the box right below Photo Icon and select ID One Inch or Two Inches. 3. Drag the box right next to the ID card box for picture combinations. 4. (If need) Use ImagEnhancer to Add colored and transparent text. Add colored and transparent calendar. Rotate and resize photo. Adjust Skin tone. 5. Click the Downward Arrow for printing queue. 6. Click the Print Queue for print out.
3-8 Business Card 1. Click the image from the Left Window. 2. Click on Photo Icon and drag the box right below Photo Icon and select Business Card. 3. Drag the box right next to the business card box for picture combinations. 4. Click on the ImagEnhancer. 5. Click on the Text Icon on the top for text editing and color selection. Finish by Clicking Ok Icon.
6. Click on the bottom left for color and contrast adjustment or Click on the bottom right for rotation and size adjustments. Click the finish check on the bottom right and return back to main menu. 7. Click the downward arrow for printing queue. 8. Click the Print Queue for print out.
3-9 Book Marker 1. Click the image from the Left Window. 2. Click on Photo Icon and drag the box right below Photo Icon and select Book Marker. 3. Drag the box right next to the Book Marker box for picture combinations. 4. (If need) Use ImagEnhancer to Add colored and transparent text. Add colored and transparent calendar. Rotate and resize photo. Adjust Skin tone. 5. Click the downward arrow for printing queue. 6. Click the Print Queue for print out.
3-10 Sticker 1. Click the image from the Left Window. 2. Click on Sticker Icon. 3. Drag the box right next to the Sticker box for picture combinations. 4. (If need) Use ImagEnhancer to Add colored and transparent text. Add colored and transparent calendar. Rotate and resize photo. Adjust Skin tone. 5. Click the downward arrow for printing queue. 6. Click the Print Queue for print out.
3-11 Magic Coating and Mirabella Entering into the Magic Coating function, you may choose the built-in horoscope signs or Twelve Branches patterns, or import your image to do some watermark editing: 1. Duplicate to full page (Duplicate): you can decide whether or not import your image to the full page duplication 2. Horizontal Position (Offset X): Fill in the appropriate number to determine the horizontal starting position for the image. 3.
You may decide to use which method to convert you color graphic file into a black and white watermark file. 1. Threshold Method (Threshold): The threshold method will convert the image to a black and white graphic file with large contrast. 2. Edge Detection Method (Edge Detect): The edge detection method will enhance the image edging effect when converting it into a black and white graphic file. 3. Scale (Scale): Adjust the size of the image. 4. Rotate (Rotate): Adjust the angle of the image.
After the configurations are set up, you can save it as a self-defined template for later use. Matte effect You can also choose this function to apply matte. Mirabella Mirabella makes use of the analytical printing method to have 9 kinds of unspecific effects for the image. You just need to select your favorable color expression on the monitor screen directly, and you can adjust the color of the image immediately.
Chapter 4. Driver Details 4-1 Driver Setting (Win98) You can find driver setting under Control Panel/Printers. Just choose it and right click “Properties”, the display every details.
4-1-1 General This Category gives you greater flexibility in printing out photo of your liking. It prints out draft copies of your photos with selection window on the top for image selection and page divider. Upon selecting your photos, please click the bottom preview bottom for draft print out for your review.
4-1-2 Details Connect to the below printer icon gives you a selections of various different printers or paths that have been preinstalled into the system. You can drag down the right arrow to make your selection. Use the printer driver below for printing icon provides a full range of driver that you could utilize for printing. Again drag down the arrow on the right to make your selection.
4-1-3 Color Management This feature allows you to connect or disconnect from various different software setting that will effect the coloration of the printer out. You may selection them from the window below. Please press Add or Cancel bottom to make your selection.
4-1-4 Sharing This feature is ONLY available when you install “Microsoft Networks". It is using this printer in a local LAN environment.
4-1-5 Setting Photo type combo box identifies output format of your photo. You may select from “photo”, “sticker 4/2/4” and “sticker 4x4” Orientation gives you a choice between portraits of landscape setting by clicking the small circle. Titles Gives you a choice between Full Page or 2” ID photo Printer mode Provides range of printer speeds for your selection. Copies edit box set the number of copies that you may want to print.
4-1-6 Tools 63
Position Calibrating 1. According to your print out, choose the perfect one that matches the sticker dimension. 2. You must fill in the number of PART A and PART B in order to adjust the horizontal and vertical margin. Color Preference Setting 1. This option gives you a natural look of your skin tone in the photo. In order to make your selection process easier, you may select from 9 different images of pre-toned photos from the nine icons listed in AREA C. 2.
4-1-7 About This section shows the detail copyright information of this driver and web site address for any inquiries.
4-2 Driver Setting (Win2000) You can find driver setting under Control Panel/Printers. Just choose it and right click “Properties”, the display every details. In Windows 2000, it is very similar with Windows 98 setting. introduce the difference between Win98 and Win2000. We only If other part we not mentioned, please take reference with same part on Windows 98.
4-2-1 General "General" tab only display general info of printer. You can change Location, and Add comment if you want to share with others. Please press Printer Preferences… button.
4-2-2 Printer Preferences When you press “Preference” will appear 3 tabs. These 3 tabs functions are the same as win98 driver. Please "win98 driver settings" for details.
4-2-3 Ports HiTi printer will create “virtual Printer port” for printing through USB. All you need to do is to make sure that your Printer status is “Connected”.
4-3 Preview function in driver In Windows 98 /2000, the preview part is the same. Function: Before you printing, if you have checked the box of “Run preview” from the contents of “Setting” tab, preview application will run for the final checking. You will have the final chance to change and check everything. 1. 2. 3. 4. Adjust Brightness, contrast, sharpness and in page format. Control scaling factor, if not satisfied for the printing size. Check the actual pages printed in specified pages.
4-4 Uninstall Driver 4-4-1 Uninstall Win98 driver Driver Uninstalling happened on: If you want to complete uninstall your printer driver, or you want to change new driver. 1. Action: Use Control Panel/Printers/ Choose "Uninstall HiTi PhotoShuttle(640PS)", then press "Add/Remove".
2. Then begin to uninstall driver. 3. Wait the program finished this procedure. 4. Uninstall program will prompt you to restart Windows.
4-4-2 Uninstall Win2000 driver 1. Under Control Panel/Add Remove Programs, you can find "Uninstall HiTi USB Photo Printer". 2. Then begin to uninstall driver.
3. No system restart required. Finished Uninstall driver.
4-4-3 Uninstall WinXP driver 1. Under Control Panel/Add Remove Programs, you can find “Uninstall HiTi USB Photo Printer”. 2. Then begin to uninstall driver.
3. Uninstall program will prompt you to restart Windows.
Chapter 5. Troubleshooting Please follow the instructions given below for troubleshooting when you have problems with printing: 1. Identify the problem by the orange indicator on the machine. Refer to Section 5.1 for troubleshooting. 2. Alternatively, the screen displays error messages. Refer to Section 6.2 for troubleshooting. 5-1 Orange LED and Troubleshooting In normal condition, the LED on the front panel of your printer shows a green light, which is steady during idling, and blinking during operation.
3. 6 times Paper type mismatch. 1. For example, it is set up 2. for “sticker” in the software, but the tray has “photo paper”; or 3. paper other than the standard paper produced by Hi-Ti may have the same problem. 7 times Memory is insufficient. 1. Such problem generally arises when the PC is busy in processing 2. other jobs that consumes the system resources, and printing 3. data transmits to the printer unsuccessfully and has the following 4. common situation: (1) open several application programs 5.
8 times Concurrently execute several I/O operations in the hard disk for the application programs; for example, Photoshop is editing graphic file of large size; (4) Insufficient hard disk space; (5) Insufficient onboard memory Improper action of 1. printer head 2. 79 contact Hi-Ti or distributor for assistance. Please reboot and check if the printer can automatically resume normal operation. If such problem reoccurs, please contact the distributor or Hi-Ti for repair.
5-2 Error Message and Solution If you see error message on the screen, do not press [Yes] immediately, record the message first. Please follow the method described in this section for troubleshooting. Note: After you press [Yes] in the error message window, the printer will reset, and the problem may be cleared during “Reset”. Error Possible Problem/Cause Troubleshooting Message Printer is Printer is not on, or power Check the Power Cord offline. cord not connected 1.
Ribbon door open. printing exceeds a certain number (about 5 to 10), the temperature may be too high and needs to cool down. 3. When the temperature of operating environment is too high, it may have the same problem. Do not use a consumer printer for commercial printing operation. Ribbon cartridge is not 1. installed or fixed in 2. position, or the ribbon cover is not closed into a fixed position 3. Ribbon missing (generally concurrently accompanied with “Ribbon cover is open) Ribbon cartridge is not 1.
Read file function error; or ReadFile time out; or These 5 phenomena 1. Printing by PhotoDesiree can generally arise from the reduce the chance of the same cause, and are occurrence of such problem. described as follows: The Please use PhotoDesiree for problem usually comes printing as much as possible. from the PC that is 2. If you have opened too many processing other job application programs, please close Printer data them. Or reboot the system.
You have no Such problem only occurs Please set the user’s authority under privilege to in Windows 2000, Windows 2000 as Administrator, and then create a folder; because: When program restart Windows 2000. is run in Windows 2000, or users must set the authority You have no to ”Administrator”, privilege to otherwise WIN 2000 will save restrict the user’s authority temporary for applications. files. The resolution The resolution of the 1.
Chapter 6.
Operating Problem Q1: A1: What is the best way of turning off the machine? 1. Please turn off the power switch on the printer. 2. Never turn off the power or unplug the cord while printing. 3. Never turn off the power from external cord while printing. Q2: A2: Where is the User’s Guide of the Digital Photo Printer? Hi-Ti Photo Printer provides an electronic file of the User’s Guide bundled in the attached CD. Such User’s Guide is in the PDF format, and you need to browse it in Adobe Acrobat Reader.
Q9: A9: What is the best way of storing photo paper and sticker? To maintain the best quality of your photo paper and sticker, please put your unused photo paper and sticker back into the original packaging bag after you finish if you are not going to print for a long period of time, seal the palstic zipper to prevent the photo paper and sticker being moistened or deteriorated by heat and avoid the paper being contaminated by dust.
3. If you are using USB expansion card to connect the printer, please install the driver bundled with such USB expansion card. Q18: Is it necessary to turn off the screen saver when using the Hi-Ti Digital Photo Printer? A18: It is not necessary to turn off the screen saver when using the Hi-Ti Digital Photo Printer. Q19: Why the paper is used up, but there is still ribbon cartridge left? A19: 1. You may have used both photo paper and sticker. 2. You may have reused the cartridge or photo paper.
A23: 1. Turn off the printer. 2. Remove the paper cassette. Carefully remove the paper and make sure the paper is not curled or folded. 3. Make sure your paper is not too old. 4. Tear away the paper edge and make sure you install the paper in the correct direction. Q24: What happens if we open the ribbon cartridge cover while printing? A24: 1. The photo paper will be jammed inside the printer. Please turn off the power and the ribbon door, and then turn on the power after 5 seconds.
A31: Please soak the cotton swab into alcohol and wipe the surface of thermal printer head gently. Installing and Uninstalling Driver Q1: A1: Q2: A2: Q3: A3: Q4: A4: When I see “Add New Hardware” in the Windows 98 SE operating system that I am using before the Hi-Ti Digital Photo Printer driver is installed, what should I do? 1. Cancel the windows of “Installing Driver”. 2.
2. If the CD does not run automatically, please execute the installation program in the folder at the path “My Computer/CD-ROM Drive/ Autorun.exe ". 3. After you click the installation, the driver window will appear, please select “Yes”. 4. The files will be copied to your hard disk, and the window will show “Do you want to set the Hi-Ti PhotoShuttle(640PS) as the default printer?” 5. After you selected, the installation is completed. 6. Please connect your computer and printer.
8. Windows 2000 will verify such device as the USB interface device. 9. Windows 2000 will search for the driver of such device. The message of “New Hardware Found – Searching for the Driver of This Device” will appear. Please select “Yes”. 10. Then “Digital Signature is Not Found -Printer” will appear. Please select “Yes”. 11. After the files is copied, then the installatin is completed. Q7: A7: Q8: A8: Q9: A9: How can I uninstall the Hi-Ti Digital Photo Printer driver in Windows 98 SE correctly? 1.
4. Check whether the USB card is installed properly . 5. Check whether the USB card driver is installed properly . 6. Check your operating system. The Hi-Ti Photo Printer must use in Windows 98, ME, or 2000. Printing Problem Q1: A1: If I see “Printer is not working” during printing, what should I do? 1. Make sure the printer is on. 2. Do Not print from two printers simultaneously. 3. Close the opened or running software.
Q5: A5: Q6: A6: Q7: A7: Q8: A8: If I see the error message of “Memory is insufficient” during printing, what should I do? 1. Please close other opened or current running application programs. 2. Please make sure your computer configuration meets our minimum requirements 3. Increase memory capacity. If I see the error message of “Insufficent system resource” during printing, what should I do? 1. Please close other opened or current running application programs. 2. Please reboot your computer.
2. If you open too many application programs, please close them. Or reboot the system. 3. Do not print from 2 different printers (multitasking). 4. Do not log on the network while printing, if the connection quality of your network is poor. 5. Check your USB condition (particularly the Intel 815 or Via 694x chipset motherboard). You must get the Intel/Via INF updated file and install it in Windows 98, otherwise your USB port will not able to identify the USB printer, and lower the transmission speed.
identify the USB printer, and lower the transmission speed. Intel Chipset Software: http://support.intel.com/support/chipsets/ Via Chipset Driver: http://www.via.com.tw/jsp/en/dr/driver.jsp 6. Turn off the printer and PC. Turn on the power again after 5 seconds. 7. If the problem is still there, please contact Hi-Ti or its distributor for assistance. Q12: If I see the error message of “Read/Write file function error” when printing is needed, what should I do? A12: 1.
Q14: After pressing “Print”, can I cancel the printing job? A14: 1. When you only choose one photo for printing, you are unable to cancel such printing. 2. When you choose several photos for printing, you may cancel the printing of the next coming photos. Q14: If the printer is unable to print, what should I do ? A14: 1. Turn off the computer and unplug the printer. Make sure the printer and computer are connected properly. Reboot the computer and printer, and print again. 2.
A19: 1. Make sure your paper is Hi-Ti photo paper. 2. Make sure your paper is not a used one. 3. Make sure the printable side of the paper faces upward. Q20: What size of paper should I use for printing ? A20: Please use Hi-Ti 4x6-inch photo paper, 4x4 sticker, or 4/2/4 sticker. Photo output quality Problem Q1: A1: Q2: A2: Why the color on the printed photo is different from that seen in the computer? 1. First, you have to know how color is created. The monitor shows red,green, and blue.
Q3: A3: What resolution should my graphic file have to be to show good quality photos? Hi-Ti recommends you to use 1200x1600 or above for printing graphic files. Q4: A4: How to improve the problem of printing at incorrect starting point? 1. Check the version of your Digital Photo Printer driver is correct. 2. Check whether the position of paper is placed properly from the torn edge. 3.
3. Avoid using this printer outdoors or in the environment with lots of dust. Q10: How to improve the situation of having scratches on the photo? A10: 1. Dust may attach on the thermal printer head. Please clean it with the cleaning kit 2. Dust may attach on the paper feeding path. Please clean it with the cleaning kit. Q11: Why there is fingerprint on the output photo? A11: 1. You probably touch the printing surface before printing. 2. You probably touch the ribbon cartridge before printing. 3.
corner of 1-inch photo or 2-inch photo is gone? A18: You have not executed the printing test for ”Position calibration”. Execute the printing test for position calibration from “Start/Setup/Printer/HiTi PhotoShuttle(640PS)/Property/Tool”. Make adjustment according to the printing result, and then print your 1-inch photo or 2-inch photo. Q19: How do I execute the printing test for “Position calibration” and adjust the setting? A19: 1. Click “Start/Setup/Printer/HiTi PhotoShuttle(640PS)/Contnet/Tool”. 2.
Where Can I Get Service For This Product Q1: A1: Where can we get services for the Hi-Ti Photo Printer and its related software? 1. There is an electronic file of User’s Guide bundled in the Hi-Ti Photo Printer. You can get instant service from the “Q&A” in this CD. The User’s Guide is in PDF format, but you need Adobe Acrobat Reader for browsing. (Adobe Acrobat Reader is also included in the bundled CD). 2. Please contact the distributor from whom you purchased the photo printer for quick service. 3.
To maximize the function of the Hi-Ti printer and its related software, your system and hardware equipment should have the following configurations or above: 1. PC compatible with Microsoft Windows operating system, and the recommended processor is at least 500 MHz or faster. 2. Microsoft operating system: Windows 98 SE, Windows ME, or Windows 2000 3. 64MB of memory (Recommended 128MB or above). 4. 100MB of usable hard disk. 5. CD or DVD drive for installing related software. 6.
Q7: A7: What should I do if my graphic file is smaller than the image frame? To avoid too much blank along the edges, you can manually adjust the graphic file according to the proportion by appropriate height, width, or from the image editor of ImagEnhancer to adjust the size until it is the same size of the image frame. Q8: A8: How do I process the image? 1. Select the ImagEnhancer to edit image function. 2. Select ”Use External image editor to edit image” function.
A16: Link to the Hi-Ti website by clicking the HI-Ti logo on the upper left corner to download the updated functions of this software. Hi-Ti Website︰www.hi-ti.
Specification Model HiTi PhotoShuttle Print Method Dye Diffusion Thermal Transfer Color Continuous-tone output, 256-level each color Resolution 310x310dpi, equals to inkjet 4800dpi Print Pixel 1240x1860 pixels (310x310dpi), Print Size 4x6 inches Paper Size 4x7 inches with detachable boundary Paper Cassette 25 sheets Ribbon Cartridge 50 prints (YMCO) I/O Interface USB 1.1 Dimension (mm) 224 (W) x 210(H) x 140(L) Weight 2.3Kgw Min.
Limited Warranty Statement Ver. 1.1. October 2001, revised by Hi-Touch Imaging Technologies. HiTi products warranty period Photo printer 1 year A. Extent of Limited Warranty 1. Hi-Touch Imaging Technologies (HiTi) warrants to the end-user customer that the HiTi products specified above will be free from defects on materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase. 2.
standard time and materials charges to service the printer for the particular failure of damage. 5. If HiTi receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge product, which is covered by HiTi's warranty, HiTi shall replace the defective product.
1. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer.
Customer Technical Support WEB support If you cannot find the answer and help from manual, you can visit HiTi’s website. You can get new driver, updated application and more templates here. Customer Support Center If your HiTi products cannot operate function normal, and the products are in one-year period from the time you purchase, free service is provided. Before placing a call for help, please make sure that: 1. 2. 3. 4. You have checked your Quick Install Guide for these procedures.
Contact Info Hi-Touch Imaging Technologies. Address: 3F, 31, Shuang-Shih Rd. Sec.3, Pan-Chiao City, Taipei County 220, Taiwan Tel: +886-2-82583060 FAX: +886-2-82583062 Web: http://www.hi-ti.com E-mail: csd@hi-ti.
