User's Manual

41
Online Support: Create a ticket or chat via Signal Supervisor App
[phone] (M-F from 9 am – 5 pm CST)
[e-mail]
www.hiboost.com
2. If the signal in a small section of the building hasn't been improved, try the
following:
·Check to see if the indoor antenna is installed correctly-try moving and
adjusting the indoor antenna to improve coverage.
Other Troubleshooting Issues
Reference the chart below to identify the current status of the booster.
If there are any issues while installing a HiBoost cell phone signal booster,
please contact the technical support team through the following channels:
Working Band
UL Frequency Range(MHz)
DL Frequency Range(MHz)
Supported Standards
Max. Gain
Max. output power
MGC (Step Attenuation )
I/O Port
Impedance
Environment Conditions
Dimensions
Weight
Power Supply
698-716 / 776 – 787 / 824-849 / 1850-1915 / 1710-1755
728-746 / 746 – 757 / 869-894 / 1930-1995 / 2110-2155
Band 12-17 / Band 13 / Band 5 / Band 25-2 / Band 4
65 dB
DL 10 dBm
≥ 25 dB / 1 dB step
50 ohm
IP40
8.0*6.3*1.6 in / 205*160*42mm
≤ 5.0 lbs / 2 kg
Input AC100~240 V, 50/60 Hz, Output DC 12 V / 3 A
70 dB
DL 12 dBm
70 dB
DL 14 dBm
CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, L , TE
and all cellular standards
Technical Specifications
4K Mate Plus
(F10GTI-5S-IOT)
(F10GTI-5S-IOT.Pro)
Model No. 4K Mate Plus Pro
10K Mate Plus
(F15GTI-5S-IOT)
(F15GTI-5S-IOT.Pro)
10K Mate Plus Pro
15K Mate Plus
(F20GTI-5S-IOT)
(F20GTI-5S-IOT.Pro)
15K Mate Plus Pro
5G
SMA-Female & SMA-Female
COLOR
INDICATION
Blue
Yellow
Red
Gray
Band works correctly with maximum allowable gain
Band gain reduction because of a slight self-oscillation condition
1. Band has been shut down because of a strong self-oscillation condition
2. Band has been shut down because of an over load condition
Band has been disabled.