User's Manual

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30-Day Money-Back Guarantee: If for any reason the performance of any
product is not acceptable, the product may be returned to the reseller within
30-days with proof of purchase. Please contact the customer support team.
3-Year Warranty: Signal boosters and kits are warranted for 3 years. We
will repair or replace the unit and will cover the cost of delivery back to
consumers located within the continental US and Canada. We will only
cover shipping to our office if the booster was delivered to you recently,
and was delivered defective.
Customers can choose to return the signal boosters and kits directly to the
manufacturer at the purchaser's expense with a dated proof of purchase and a
Returned Material Authorization (RMA) number supplied by us. RMA numbers
may be obtained by contacting customer support at 972-870- 5666 or support
@hiboost.com
This warranty does not apply to any signal boosters or kits determined by us
to have been subjected to tampering, misuse, abuse, neglect, or mishandling
that alters or damages physical or electronic properties.
We are not liable for any Signal Supervisor application network connectivity
issues. The cell phone signal booster relies on a strong, continuous and reliable
connection to the internet in order to communicate with the cell phone applica-
tion. For all Signal Supervisor Application related issues, please check your
network strength and call our technical support.
Failure to use a surge-protected AC power strip with at least a 1000 Joule
rating will void your warranty. Damage caused by lightning is not covered by
this warranty.
All of the products that are packaged with other accessory products are
intended for resale and used as a single integrated system. Such product kits
are required to be sold to the end-users or subsequent reseller as packaged.
Return and Warranty Policies