User's Manual

May 4th, 2001 K01994-001 Rev 2 19
8.2 Copyrights Patents and Trademark Credits
© 1997 Motorola Corporation. reserves all rights including patents,
copyrights, trademarks, trade names, and all other intellectual property
rights worldwide. No reproduction, adaptation, or translation is allowed
without prior written permission from Motorola Corporation. Motorola
Corporation reserves the right to change any product description and/or
specification contained here without prior notice.
Patents pending worldwide.
8.3 Warranty
This product is guaranteed against defects in material and workmanship in
accordance with the Terms and Conditions of the Purchase Order
acknowledgement. In no event shall the BDR – 1000 warranty exceed one
year from the data of purchase.
8.4 RMA (Return Material Authorization)
Goods returned for repair, warranty or non-warranty, must be assigned an
RMA (Return Material Authorization) number. The customer is to provide a
description of the specific problem.
For readers returned and not covered by the warranty (due to age, misuse,
tampering and/or damage), a quote for repairs will be issued, and no work
will be performed until a valid purchase order is received. Readers left
over 30 days without a repair authorization and a purchase order will be
returned with evaluation charges and shipping costs applied.
8.5 Contacting Customer Support
Please answer all applicable questions in section 7.0 "Troubleshooting"
before contacting the Technical support number listed below:
U.S.A. Office:
3041 Orchard Parkway
San Jose, CA 95134-2017
Tel [phone], Main
Tel [phone], Technical Support
Fax [phone]
European Office
Jays Close
Viables Industrial Estate
Basingstoke
Hants RG22 4PD
UK
Tel: [phone]
Fax: [phone]