Warranty Information

1 Year Limited Warranty- Wood
Company provides warranty of one (1) year of for its wood products. This warranty covers both residential and commercial use
starting from the date of purchase. This warranty covers any defects in the manufacturing and workmanship of the furniture
components. This warranty is limited to the original purchaser of the wood product(s).
5 Year Limited Warranty-Recycled Plastic
Company provides warranty of five (5) years for residential use and three (3) years of commercial use of its recycled plastic
products starting from the date of purchase. This warranty covers any defects in the manufacturing and workmanship of the
furniture components. This warranty is limited to the original purchaser of the recycled plastic product(s).
Specifically excluded from this limited warranty, Company shall not be liable for neglect of necessary care; improper assembly
or mishandling of products, unintended or unreasonable use of products, deliberate misuse of products, the application of
paint, varnish, or other chemical coating, abuse of hardware caused defects by their assembly, unexpected acts of nature (fire,
flood, lightning, ice, earthquake, acts of God, hurricanes, tornadoes, tropical storms, and any damage caused by wind over
which Company has no control). This warranty specifically excludes coverage for fading, color change or color match on any
group settings due to environmental condition. The warranty does not cover wear and tear effects on the furniture under
normal use.Company’s limited warranty does not cover wear and tear effects on the furniture under normal use, including
scratches and scuffing marks and other cosmetic damages.
The original purchaser is responsible for providing dated proof of purchase/receipts, photographs of damaged parts, and a
written description of the defect. The original purchase must inform the Company whether the product is for residential or
commercial use for Company to evaluate the warranty coverage for the product. If the product is covered under warranty,
three possible solutions are possible (1) replacement of the defective merchandise, (2) replacement of defective component, or
(3) authorization repairs by a third party. Company shall determine which warranty solution shall apply after evaluating the
information provided by the customer. If the product is not returned within 30 days of shipped date, the customer is
responsible for all shipping and transportation costs associated with their claim.
Disclaimer
Our quality yellow cedar wood is kiln dried before they are made into furniture for outdoor use. Cedar’s natural resistance to
moisture, decay, and insect damage make it the ultimate choice for interior or exterior use.
We use polyurethane outdoor paint for our cedar wood furniture. However, like all paints, natural weathering and cracking is to
be expected. These factors do not constitute a reason to reject the product because it does not affect the structural integrity of
the furniture. When properly maintained and finished, cedar will supply you its splendor and beauty for many decades.
All products are subject to slight variations in color, shape or size due to manufacturing process.
The Company cannot be held responsible or liable for any inconvenience, damage, loss or injury due to possession, use or
misuse of our products. Customers are solely responsible for ensuring the safety of any person or persons utilizing the furniture
regardless of age while using, storing, holding, or owning our products.
Company reserves the right to change or modify Terms and Conditions at any time without notice.
These Terms and Conditions as written on January 1, 2019 supersede all previous Policies and Procedures.