NA762TB High-Performance Thunderbolt™ Storage User’s Guide V1.00 Mar. 9, 2014 HighPoint Technologies Inc.
Table of Contents 1. Introduction ..................................................................................................................................... 3 2. SYSTEM REQUIREMENTS.................................................................................................................. 3 3. What’s in the Box? ........................................................................................................................... 3 4. NA762TB Overview ............................
1. Introduction HighPoint's NA762TB Thunderbolt™ Storage Solution delivers high-performance, hardware RAID storage from a single cable connection! The fully integrated hardware RAID controller and eight removable disk modules were designed for today's fastest 6 Gb/s storage devices - perfect for professional, I/O intensive applications such as digital content creation and media post production.
. NA762TB Overview Specifications Host Interface : • Thunderbolt™ • 10Gbps Bi-directional Controller & RAID Feature : • Supports RAID Level 0, 1, 10, 5, 6, 50, Single Disk or JBOD • Multiple RAID Selection • Online Array Roaming • Greater than 2TB Capacity per Disk Drive Support Storage : • Supports up to 8 SAS/SATA 3Gb/s or 6Gb/s 3.
Power Supply: • Server-grade 300W Single Power Supply • Low-noise Design • Universal: 100~240VAC, 50/60Hz Environmental Requirements: • Operation Temperature: 5°C ~ 50°C • Storage Temperature: -20°C~ 70°C • Operation Humidity: 10% ~ 80%, non-condensing • Storage Humidity: 5% ~ 95% Dimensions : • 231(D) x 156(W) x 365(H) mm • 9.1(D) x 6.1(W) x 14.4(H) inch Operating System Support: • Mac OS X 10.6.x/ 10.7.x/ 10.8.x /10.9.x (Driver was integrated by Apple OS X 10.9.
. Mute Button: Reset for Buzzer Beeping 7. Thunderbolt™ connectors: Connecting Thunderbolt™ cables to host, upstream and downstream device 8. Hot-swappable cooling fans 9. Power cord receptacle 10. Power switch 5. Setting up the NA762TB 5.1 HDD Installation The NA762TB has 8 Disk modules. It can support both SATA and SAS hard disk drives. Note: Use only enterprise RAID edition series hard disks for RAID applications. step 1. Place the NA762TB on a level surface and remove each disk module.
5.2 Connecting the NA762TB to a Mac System. step 1. Connect the NA762TB to the host system with the Thunderbolt™ cable, and then connect the NA762TB with a power source. step 2. With the power cord connected to the power source, turn on the NA672TB using the power switch on the rear panel (switch to the “I” position to power on the NA762TB).
complete, you will be asked to reboot the system. Confirm the prompt to proceed. step 2. Verifying driver installation. After the driver has been installed and the system rebooted, verify the NA762TB device status using OS X System Information pane. To verify the NA762TB driver status; Click the Apple icon on top left of the screen, and select About This Mac, and then select More Info. Next, select System Report, and click PCI Cards on left side of the System Information pane.
Unzip the package and double-click the “HighPoint WebGUI” icon to install WebGUI. You’ll be asked to input system administrator’s password to complete installation. After installation is complete, a WebGUI icon will be displayed on desktop screen. Double-click this icon to open the WebGUI. The system’s default web browser will open a login page. To login, use the default user name: RAID and password: hpt. 6. Configuring RAID Arrays 6.
step 2. Verify the Logical Device status. Click the Logical tab to check if any of the disks were previously part of another RAID array. If a RAID configuration is reported, click on Maintenance, displayed toward the right of the Status column and delete the array. Back up data first if you need to keep the data on this array before doing array deletion. step 3. Creating a RAID Array. HighPoint Technologies Inc.
The following procedure demonstrates how to configure a RAID5 array. A RAID5 array’s usable capacity is calculated using the following formula: N-1, multiplied by the capacity of the smallest disk (where ‘N’ refer to the total number of disks). For more detailed instructions, see section 4.1 – Logical: Create Array, on page 20. Note: We recommend using identical hard disk when creating a RAID array. In addition, only use enterprise class RAID edition hard drives.
The following diagram displays RAID5 foreground initialization in progress. step 4. After the array has been created, it will be displayed under the Logical tab. HighPoint Technologies Inc.
6.2 Using the RAID disk with Mac OS X. A newly created RAID Array will be recognized as an empty disk. OS X must initialize it before it can be used. step 1. Initializing the RAID disk. After a RAID array has been created, OS X will display a pop-up window with options to initialize, Ignore or Eject. Click Initialize to open Disk Utility. step 2. Erase the Disk Select the RAID volume, and select the Erase tab.
After the RAID disk is erased, the RAID5 disk volume icon will be found on the desktop and finder as a new disk volume. step 3. Ejecting the RAID array To eject the RAID array using Mac OS X, select Go from the Desktop, and select Computer. Click on the RAID array (it will be displayed using the name you selected on step 2), and click on File. Select Eject from the drop-down menu to eject the RAID array. Note: The NA762TB supports Thunderbolt power management.
7. Deleting RAID Storage To delete a RAID array: 1) Log-in to the WebGUI. 2) Switch to the Logical tab. 3) Locate the RAID array that you wish to delete. 4) Click the Maintenance link to the right of the RAID array. 5) Click the Delete button from the Array Maintenance pop up window. 6) Confirm the deletion by click OK button. Note: All data on the selected RAID array will be deleted after you confirm this selection. 8.
NOTE: If the NA762TB was configured in RAID 6 mode, up to two drives can fail with no loss of data. Replace any failed drive as soon as possible. Follow the steps below to identify and replace a failed drive. 1) Launch the WebGUI 2) Mute the alarm with the Beeper Mute button. 3) The WebGUI will display information like that shown below. An exclamation mark on the RAID array icon indicates that the “Status” of the array is Critical.
9. Expanding RAID Storage Capacity Note: Mac OS X cannot support partition expansion – DO NOT attempt to use the WebGUI’s OCE or ORLM functions with a Mac system. To Expand RAID storage capacity: a. b. c. d. Back up all original data to a separate storage device. Delete the current RAID array Create a new array using the original and added disks. Restore the data from the backup source to the new array. 10. NA762TB Audible Alarm The NA762TB has two internal Alarm buzzers.
11. Technical Support If you encounter any problems while utilizing the HighPoint NA762TB, or have any questions about this or any other HighPoint Technologies, Inc. product, feel free to contact our Customer Support Department. Web Support: http://www.highpoint-tech.com/websupport/ Thunderbolt™ Support: Phone: (408)240-6108 Skype: HighPoint.Thunderbolt 12. LIMITED WARRANTY HighPoint warrants your Product against any defect in material and workmanship, under normal use, for the designated warranty period.
APPENDIX A - Using the WebGUI (full guide) HighPoint’s web-based RAID Management Software (also known as the WebGUI) is used to monitor and configure hard disks and RAID arrays attached to HighPoint RocketRAID host adapter which is intergraded to the NA762TB. 1. Running the HighPoint Web RAID Management software (WebGUI) After downloading and installing the WebGUI, open the WebGUI by double-clicking the icon found on the desktop: Login to the WebGUI and configure the RAID arrays.
2. Web RAID Management Software - Global View A Controller(0): B C Host Adapter Model: Enclosure Count: D E Physical Drive: Legacy Disk: F G H I RAID Count Total Capacity: Configured Capacity: Free Capacity: HighPoint Technologies Inc. Drop-down menu that displays the controller that is currently being managed. Name of the RAID controller Total number of HighPoint Rocket EJ (Port Multiplier) devices connected.
3. Web RAID Management Software - Physical 3.1 Physical - Controller A. Controller Information It lists the following controller information Model Name: RAID controller model number BIOS Version: RAID controller BIOS version Vendor: Vendor Name PCI Bus Number: PCI slot information PCI Device Number: PCI device number PCI Func Number: PCI function number B.
3.2 Physical - Devices A. Physical Device Information: Itlists devices attached to this controller. Information includes disk model name and capacity. B.
Identify LED: A blinking cursor to identify the location of a HDD 3.3 Physical - Rescan The item will rescan the controller to detect devices. 4 Web RAID Management Software - Logical A. B. Logical Device Information: It is the logical disk that is connected to the RAID controller and has already been reported to the operating system. Example: Mac OSX – “Disk Utility” Physical Device Information: The physical disk attached to the RAID controller. 4.
A. Array Type Choose the RAID type to create. The NA762TB’s RAID controller supports RAID 0, 1, 5, 6, 10, 50 & JBOD. HighPoint Technologies Inc.
B. Array Name Enter the name for the RAID array. C. Initialization Method The initialization of array is to clean up array disk so there is no invalid data exists. This is essential for array with parity information. During data rebuilding, only valid parity data can re-construct the correct data. There are four options to choose from. 1. Keep Old Data: This is the default option when creating a RAID array. a. This option leaves existing data intact. b. This option does not initialize the array disk.
D. Cache Policy Two options are available when creating redundant RAID arrays (1, 5, 6, 10, 50). 1. Write Back Provides higher write performance for redundant RAID arrays. Data is at risk when there is a power failure, system kernel panic and/or the system is not responsive. 2. Write Through Provides superior data protection when there is a power failure. Data is written directly to disk. E. Block Size Block sizes are adjustable from 16K through 1024K, default is 64K F.
User can select how many disks to construct the array or click this “select all” to use all HDDs for the array creation. H. Capacity This allows users to define how much disk capacity will be used. If “maximum” is chosen, then it means use all calculated available disk space. After the array has been created, it will be displayed under “Logical Device Information” (4.3).
2. Diagram 2: Array is in “Critical” status The arrays current status and RAID level determine which options and features are provided by Maintenance: 1. Delete : Delete the selected RAID array 2. Unplug : Power off the RAID array and remove it. Without using this feature, removing any disk member will trigger the alarm. 3. Verify : This option is only available when RAID is in “Normal” status. 4. Add : This option is only available when RAID is in “Critical” status.
5. Rebuild: Add a disk and rebuild a critical RAID array to normal. The following diagram shows rebuilding array in processing. 6. Change cache Policy: Toggle Between Write Through and Write Back Write Through: Lower write performance because data is written directly to HDD. Data cannot be lost due to power failure or some other circumstance. Write Back: Higher write performance but chances of data lose are greater since data still resides in cache 7. Rename: Rename the array other than the default 4.
4.3 Logical – Logical Device Displays logical devices hosted by the NA762TB. HighPoint Technologies Inc.
4.4 Logical - Rescan When hot-plugging a single device or RAID array, the Rescan button prompts the RAID controller to scan for device changes. 4.5 Logical - Beeper Mute This will temporarily disable the internal speaker on the RAID controller. 5 Web RAID Management Software - Setting This tab displays various controller settings and options: 5.1 Setting - System A. Enable auto rebuild: If enabled, any new disk attached to the RAID controller will be used to rebuild the critical RAID array. B.
sector events. If bad sectors are found, we recommend first contacting the HDD manufacturer, then technical support, for further advice. C. Enable audible alarm: When a disk goes off-line the beeper on the RAID controller will sound. D. Set Spindown Idle Disk (Minutes): Hard drives can be instructed to spin down when there is no disk activity for a set period of time. You are free to specify the interval – from 10 to 240 minutes. E.
Highest Highest Priority – the RAID controller will utilize all available system resources to rebuild the array. G. Port Number 7402: The listening port number used to log into the WebGUI. 7402 is the default port number. Other port numbers can be used in place of the default as long as they are free. H. Password Setting: The default password “hpt” can be changed.
A. Enable Event Notification: B. Server address: C. Mail From: D. Login Name: E. Password: F. SMTP Port: G. Support SSL: H. Support SSL: I. Name: J. Event level Check this item to enable Event Notification This is SMTP mail server address. It can be IP address or SMTP name This is email address of the sender The login name of send’s email account The login password of send’s email account This is SMTP port number.
There are three options to operate this event log section Clear: Click “Clear” to remove all current entries from the Event View log. Next: The Event View log can span several pages. Click “Next” to view past entries. Download: The Event View log can be saved as a text file for reference. 7 Web RAID Management Software - SHI (Storage Health Inspector) Storage Health Inspector: HDD Temperature Threshold: SMART: Schedule SHI will inspect each HDD periodically.
When “schedule” button is checked, it displays the following configuration page to schedule a task to run. Task List: The Task tab allows you to schedule maintenance sessions for RAID 1, 5, 6, 10 and 50 arrays. User can name each task and specify the frequency, date, hour, minute and second for each session. Regular maintenance is highly recommended for any redundant RAID array, and is essential for maintaining healthy, reliable storage configurations. HighPoint Technologies Inc.
8 Web RAID Management Software - Recover Recover can help repair RAID arrays that have been assigned the disabled status. This feature helps protect RAID configurations by storing multiple copies of RAID configuration data, which administrators can use to restore a disabled RAID array. Note: Please refer the How-To guide that explains this Recover feature: http://www.highpoint-tech.com/PDF/support/WebGUI_Recover_Feature.pdf HighPoint Technologies Inc.
APPENDIX B - Web RAID Management ICON Definition List The following table lists the definition of each ICON used by the RAID Management interface (The examples use a RAID 5 array for reference). Icon Description The array status is "Normal". The array has stopped “Initializing”. Current status is “Uninitialized”. The array is “Initializing”: Initializing (Foreground) and Initializing (Background). The array is performing a data consistency checking and its current status is “Verifying”.
on the HDD. The device is a "Spare". It is used to replace the failed RAID disk member to rebuild automatically. Information. Warning. Error. The array is inconsistent and it needs to “rebuild”. The current status is “Critical”. Array disk member diagram is listed below. It shows a RAID-5 disk member is lost and its current status is “Critical”. Array disk member diagram is listed below. The array is “rebuilding” and its current status is “Rebuilding”. Array disk member diagram is listed below.
rebuilding process complete. The status is in “Disabled”. Array disk member diagram is like this: APPENDIX C - RAID Technology Explanation Type Description JBOD Just a bunch of disk RAID 1 Disk Mirroring RAID 0 Mini.
APPENDIX D - Thunderbolt Daisy Chain configuration Thunderbolt’s Daisy Chain feature can connect the host system with 6 Thunderbolt devices (or 5 devices and 1 display). Configuration 1: Connect the host with 6 Thunderbolt Devices. Configuration 2: Connect the host with 5 Thunderbolt devices and one display. HighPoint Technologies Inc.
