RocketRAID 264x SAS/SATAII Host Adapter User’s Guide Revision: 1.0 Date: October 2008 HighPoint Technologies, Inc.
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Table of Contents Table of Contents CONGRATULATIONS Specifications and Features ..........................................................................................6 1 - RocketRAID 264x (2640X4, 2640X1 and 2642) Host Adapter layout ........................9 2 - LED Connections ................................................................................................... 10 3 - Hardware Installation .............................................................................................
Table of Contents CUSTOMER SUPPORT Troubleshooting Checklist ......................................................................................... 32 CONTACT US........................................................................................................
HighPoint Technologies, Inc. HighPoint Technologies, long recognized as a leader in mass storage technologies specializes in the design and manufacturer of HBA (Host Bus Adapters) and HighPoint RAID IP (Intellectual Property). HighPoint provides a broad range of scalable hardware HBA’s that meet the storage requirements from Enterprise to SMB (Small Medium Sized Business) to PC enthusiast. The HighPoint RAID IP includes TerabyteArchitecture™ for (Performance, Protection and Prevention).
Congratulations Congratulations You have purchased one of the highest performing and most cost effective 4 channel SAS RAID controllers available. The RocketRAID 264x offers the flexibility to support both the highest performing SAS 15,000 RPM hard drives, and larger capacity cost sensitive SATA hard drives in homogeneous and heterogeneous storage environments.
Congratulations • • • • BIOS booting support Online Array roaming Automatic hard drive (insert / remove) detection Automatic RAID rebuild • 64bit LBA support greater than 2TB per volume Array Monitors, Alerts and Indicators • • • • Hard Drive LED Indicators (Activity and Failed) Email Notification Alarm/Buzzer alerts for drive/array failure SAF-TE (I2C) and SGPIO enclosure management RAID Management • • • • • • • Online Capacity Expansion (OCE) and Online RAID Level Migration (ORLM) Quick and Backgr
Congratulations Physical Specifications RR2640X4 / RR2640X1 Size: (87.8mm X 64.3mm) 3.45”L x 2.53”W RR2642 Size: (79.4mm X 67.5mm) 3.13” L x 2.
Congratulations 1 – RocketRAID 264x (2640X4, 2640X1 and 2642) Host Adapter layout RocketRAID 2640X4 Port1- Port4 Port1 – Port4 represent the RocketRAID 2640X4’s 4 Internal SAS channels. RocketRAID 2640X1 Port1- Port4 Port1 – Port4 represent the RocketRAID 2640X1’s 4 Internal SAS channels.
Congratulations RocketRAID 2642 Port1- Port4 Port1,Port2 represent the RocketRAID 2642’s 2 External SAS channels. Port3,Port4 represent the RocketRAID 2642’s 2 Internal SAS channels . 2 – LED Connections LED connectors (Drive-activity/Drive-failure): LED support is discussed in greater detail in the LED Connection section. The RocketRAID 264x host adapter has 2 LED connectors that are used to indicate the activity and failure status of hard drives attached to the card’s 4 SATA/SAS channels.
Congratulations BEEP1-Speaker Alarm (speaker): this speaker emits an audible alarm in the case of Drive/array failure. J7 (RR2640X4 and RR2640X1) This jumper supports the SAF-TE interface (I2C). J1 (RR2642) This jumper supports the SAF-TE interface (I2C). J3 (RR2640X4 and RR2640X1) This jumper is SGPIO signal. The following diagram describes the connector pin definitions. J8 (RR2642) This jumper is SGPIO signal. The following diagram describes the connector pin definitions.
Congratulations 3 – Hardware Installation Note: Make sure the system is powered-off before installing the RocketRAID host adapter. The RocketRAID 264x include both standard and low-profile brackets. It may be necessary to attach the low-profile bracket in place of the standard bracket, depending upon the chassis design. Open the system chassis and locate an unused PCIExpress slot. 1. 2. Remove the PCI slot/bracket cover.
Congratulations 3. 4. After installing the adapter, attach hard drives to the host adapter using the appropriate data cable. These host adapters can support up to 4 3Gb/s SAS or SATA hard drives directly. Note: Many server-level chassis include hard-disk hot-swap bays. For these system chassis, cables are attached to the chassis backplane, rather than directly to each individual hard disk. Consult the chassis’s manual for proper installation procedures. Close and secure the system chassis.
RocketRAID BIOS Utility RocketRAID BIOS Utility The RocketRAID 264x card will display its BIOS screen during the system’s boot process. Press Control + H when prompted, to access the BIOS settings Menu. 1 - BIOS Settings Overview The RocketRAID 264x BIOS utility is an interface that provides management commands and controller related settings. Using the BIOS Utility The following keys utilized by the RocketRAID 264x BIOS utility: Alt – press Alt to highlight the tool bar.
RocketRAID BIOS Utility BIOS Commands Create - this command is used to open the RAID Creation menu. Delete - this command will delete the selected RAID array. Add/Remove Spare - this command is used to assign hard disks to function as spare disks. The controller is capable of using spare disks to automatically rebuild broken or faulted RAID arrays.
RocketRAID BIOS Utility Highlight the target disks using the arrow keys, then select using Enter. A numeral will be displayed before each selected disk. Once all target disks have been selected, press ESC. The utility will display a warning, and ask you to press Y (yes) to initialize, or N (no) to cancel. Once initialized, these disks can be used to create RAID arrays. Warning: Initialization will destroy all pre- existing data on the selected hard disks.
RocketRAID BIOS Utility 3. Highlight the target disks that you want to use, and press Enter to select them. A numeral will be displayed before each selected disk. This number designates disk order. After all of the disks have been selected and press the ESC key to return to the Create Menu. 4. Next, Use the ? arrow key to highlight the Capacity (GB) option and press Enter. The total available capacity will be displayed. Press ENTER if you wish to use all available space.
RocketRAID BIOS Utility 6. Sector Size – Also known as “Variable Sector Size”. Use this option if you are using an older 32-bit Windows operating system. This allows older operating systems to support volumes over 2TB in size. Do not use if the operating system already supports large volumes (such as GPT). 7. To complete the creation procedure, use the arrow key to highlight the Start Creation item and press Enter. Press the Y (yes) key to create the array, or N (no) key to cancel the creation process.
RocketRAID BIOS Utility The utility will display a warning message. Press Y (yes) to delete the array, or select N (no) to cancel. Warning: all data stored on the array will be lost – do not delete if the array contains critical data. 4 - Adding/Remove Spare Disks This Add/Remove Spare command is used to assign a hard disk to act as a Spare Disk. Spare Disks are used to automatically rebuild Redundant RAID arrays (RAID 1, 5, 10) in the case of disk failure.
RocketRAID BIOS Utility Generally, single disks are designated to act as spares (disks that are not configured into RAID arrays). However, in some instances, disks that are members of RAID arrays may also be designated to act as a spare. If the disks in question are part of a RAID array that did not utilize the full available capacity at the time of creation, these disks may be used as spares.
HighPoint RAID Management and Device Driver CD HighPoint RAID Management and Device Drive CD Each retail box includes a copy of the HighPoint Products Software CD. This CD can be used to generate driver diskettes, and install the HighPoint RAID Management Utility Suite for a variety of operating systems.
HighPoint RAID Management and Device Driver CD 2 - Device Driver Installation Windows Driver Installation (Win2000, XP, Win 2003) Before installing the RocketRAID 264x host adapter’s device driver, make sure the host adapter and all required hard disks have been installed into the system’s chassis/ disk enclosure. If you are working with a supplied driver, or driver download, you will want to extract the contents directly to a directory of your choice (or device).
HighPoint RAID Management and Device Driver CD Installation Verification After the driver has been installed, and the system has been restarted: 1. Click the Start button, then right-click the “My Computer” icon. Select the Properties item from the pop up menu. 2. In the popup window, click the “Hardware” tab then click Device Manager button. 3. Double click the “SCSI and RAID controllers” entry.
HighPoint RAID Management and Device Driver CD Windows Vista/2008 Driver Installation Installing the driver during a fresh Windows Vista/2008 installation 1. Boot from Windows Vista DVD. 2. When the screen “where do you want to install Windows” appears, click “Load driver” and browse for the driver location. Windows Vista will accept install drivers from various sources: floppy diskette, USB flash disk or CD.
HighPoint RAID Management and Device Driver CD Installation Verification After the driver has been installed, and the system has been restarted: 1. Click the Start button, then right-click My Computer icon. Select the Properties item from the popup menu. 2. In the popup window, select Hardware tab and then click Device Manager button. 3. Double click the “Storage Controllers” entry.
HighPoint RAID Management and Device Driver CD Linux and FreeBSD Device Driver installation Visit our website for the latest Linux and FreeBSD related driver and software updates http://www.highpoint-tech.com Binary and source driver updates are routinely posted for a variety of Linux operating systems including Red Hat Enterprise, CentOS, OpenSuSE, and Fedora Core. Drivers are also available for several FreeBSD revisions, and are available from the same support page: http://highpoint-tech.
HighPoint RAID Management and Device Driver CD 3 - HighPoint RAID Management Utilities (HRM) To install the Web RAID Management Utility for Windows Operating Systems: Click on “Install RAID Management Software”. Select the desired software from the drop down menu, and click on the “OK” button. To install the Web RAID Management Utility for Linux Operating Systems Red Hat Enterprise/CentOS, Fedora Core, Open SuSE Linux operating systems that support .
HighPoint RAID Management and Device Driver CD 4. The package can also be installed manually, using a terminal. Log in as “root”, open a terminal, and browse to the location of the .rpm file. Run the following command: 5. # rpm -i hptsvr-https-1.4-8.i386.rpm (or hptsvr-https-1.4-8.x86_64.rpm) Note: The i386 rpm package can also work on 64-bit systems if you have 32-bit runtime libraries installed. If you use the x86_64 rpm package, please make sure the controller driver has 64-bit ioctl support.
HighPoint RAID Management and Device Driver CD RAID Management - CLI Command Line interface versions of the RocketRAID management utilities are available for Linux and FreeBSD operating systems. These packages are posted on the HighPoint Technologies, Inc. website, under the BIOS & Driver downloads page for the RocketRAID 264x.
HighPoint RAID Management and Device Driver CD 4 - Mac OS X Driver and RAID Management Installation The driver and software package for the RocketRAID 264x includes both the device driver for OS X, and a copy of the Web RAID Management utility. Copy the Mac driver and software package from the RR264x Software CD, to the Mac Desktop. Open the .dmg file, and double click “RR26xx” to begin installation.
HighPoint RAID Management and Device Driver CD Select the installation destination: Click “Restart”. After OS X reboots, the card will be recognized by the system. Configure arrays using the Web RAID Management interface. User guides for the Web interface are available from http://www.hptmac.com. Check the product page for the corresponding RocketRAID 264x model, and click on the “Download Center” link.
Customer Support Customer Support If you encounter any problems while utilizing the RocketRAID host adapter, or have any questions about this or any other HighPoint product, feel free to contact our Customer Support Department. Troubleshooting Checklist Before contacting our Customer Support department: • PCI-Express x4 (Compatible with PCI- Express x8, x16 slots).
Customer Support Contact Us HighPoint Corporate Headquarter USA Address 1161 Cadillac Ct. Milpitas, CA, 95035 Website: http://www.highpoint-tech.com Phone: 1-408-942-5800 (9 am ~ 6 pm PST, M-F) Fax: 1-408-942-5801 E-mail: sales@highpoint-tech.com Support: support@highpoint-tech.com Support Phone: 1-408-240-6108 (9 am ~ 5 pm PST, M-F) HighPoint Taiwan 5F., No.3, Swei Lane , Jhongjheng Rd. Sindian City, Taipei County 231, Taiwan (R.O.C.) Website: http://www.highpoint-tech.com/Taiwan/indextw.
FCC Part 15 Class B Radio Frequency Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Thank You Thank you for purchasing the RocketRAID 264x SATAII/SAS RAID Host adapter. We appreciate your support, and welcome any questions, comments or product suggestions you may have.
