Use and Care Manual
Care & Maintenance
While Highwood products are designed to provide years 
of trouble-free, ultra low-maintenance service, the ps 
below will help you keep them looking like new.
Because our products are made with a unique, non-porous all-weather material and assembled 
with stainless hardware, you can feel condent leaving them outside year aer year. All 
outdoor products are however, exposed to airborne contaminants that build up leaving a layer 
of dirt and grime.
CLEANING
Using hot soapy water and a s bristle brush will remove surface dirt and grime. Stubborn 
stains can be removed with a water-based cleaner (E.g. Windex, 409, Pledge, Murphy’s Oil 
Soap, Simple Green, etc.). You can also use a power washer with a medium/wide nozzle seng 
to clean the surface of the product. Never use cleaners containing aromac solvents on 
Highwood material.
If your product is white and you see that dirt and surface contaminants are causing a dirty/
brownish nt, an extra step can be taken. Use a 75% bleach and 25% water mixture and 
wipe the surfaces down. Allow the mixture to remain on the product for an hour, then rinse 
thoroughly. (Be sure to do this in a safe locaon and protect your eyes, skin, and wear old 
clothes).
MAINTENANCE
Your Highwood product is made from a next-generaon outdoor material. If the material is 
damaged during use (scratched or chipped), it can oen be repaired.
Scratches — Take a very ne grade of steel wool (0000 grade) and “sand” the scratched area 
in the same direcon that the embossing paern runs. Apply enough pressure to gradually 
minimize the scratched area. Once the scratches are reduced, the surface area may appear 
dull and possibly even lighter in color; however, this will be less noceable over me and with 
outdoor exposure. To nish the repair, apply furniture polish or carnauba wax and bu to a 
nish.

