User Manual

Network Security Control Panel User Manual
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A: The password for each operator should be different; otherwise the setting will be failed.
For example, if the password of operator 1 is set to be 1234 hen password of operator 2
is also 1234, it will prompt to be error. In addition, the password of each operator should
be different from the control panel duress code of other operators; otherwise the setting
will be failed. For example if the password of operator No.3 is 3456 and the password of
operator No.4 is set to be3455 or 3457, it will prompt to be error.
Q: What are notes for setting duress code?
A:
1. The description of duress code is as follow:
Input duress code when the user is under duress, it will work as if the user inputs valid
password, but the system will auto-upload the alarm information. For example when a
criminal forces the user to disarm the alarm, user can input the control panel duress code
to disarm the system and upload the alarm information to the center automatically and
off the criminal’s guard.
2. Please note when setting duress code: duress code is the valid password with its last
number±1.
For example: Valid Password: 1234, Duress Code: 1235 and 1233.
For example: Valid Password: 1230, Duress Code: 1231 and 1239.
For example: Valid Password: 1239, Duress Code: 1230 and 1238.
3. Please take the following notes while using duress code:
While using duress code, it is needed to enable duress report firstly, as to program the
control panel duress report and delay. The programming command to enable Control
Panel Duress Report is as follow:
Command Address {4}{6}{4}
Enter Delay {3}
Exit Delay {6}
Siren Working Duration {2}
Control Panel Duress Report {1}
End {#}
Q: How to solve the problem of two LED keypad address being same?
A: When two LED keypad addresses are the same, the situation of two keypads demanding
bus communication at the same time will appear and cause conflict. The only solution is
to remove one keypad and reset the other keypad to an unused legal address. Restore
the control panel by processing program code ({Main Operator}{*}{6}{8}{#})
Q: Why there is no Disarming Report?
A: To make sure the user has permission of Disarming Report, please refer to Operator
Configuration.
Q: What to do if the user cannot disarm after arming the system?
A: There are two different situations:
1. The user does not have permission to disarm, please contact the administrator.
2. Take the follow instructions when there is only one user in the system without permission