User Manual

Network Security Control Panel User Manual
52
Q: What if the client cannot log in the device?
A: Troubleshoot according to the prompt.
Please check if the device IP Address and Port No. are correct. The device default IP
Address is: 192.0.0.64, and the Port No. is: 8000.
Please check if the user name and password to log in the control panel are correct. The
default user name is: admin, the word is: 12345.
Q: Why the control panel cannot communicate with the alarm center group?
A: The configuration of control panel communicating with the alarm center group is as
follows:
1) If the user communicates with the center via LAN: Configure parameters such as
monitoring IP, Port No., User Account and Communication Protocols of the remote
alarm center in Remote Configuration-> Others-> Network Center Configuration;
2) If the user communicates via dialing: Configure parameters such as phone number,
receiver identity account and communication protocols of the remote alarm center
in Remote Configuration-> Others-> Dialing Parameter Setting;
3) If the user communicates via Wi-Fi configure APN Name and Parameters of remote
alarm center in Remote Configuration-> Others-> WIFI Parameter Setting. The
parameters include monitoring IP, Port No., User Account and Communication
Protocol, etc.;
4) After setting dialing parameters, LAN parameters and WIFI parameters, configure
the uploading mode in Remote Configuration-> Uploading Mode Configuration
Q: How to configure the communication way of control panel and alarm center group?
A:
1. Center uploading mode supports at most 6 center groups, each center group divides in
main channel and 3 backup channels;
2. If the center group is enabled. Enable the center group before the use.
3. For example: The control panel needs to upload report to network alarm center 1 and
dialing alarm center1 and network alarm center 1 needs to upload report to network
alarm center 2 when it fails to upload it. The configurations are as follows:
1) Enable Group1 and Group2;
2) In the uploading mode configuration list, select N1 in center group 1 main channel,
select N2 in backup channel 1, select T1 in Center group2 main channel.
3) Click Apply.
If the client is not opened, the user can realize communication with alarm center by
programming with keypad. For detailed operations please refer to program command
611~634.
Q: Why cannot it upload report and control after WIFI is enabled?
A: The follow situations may lead to WIWI connection failure:
1) No SIM Card or poor contact;
2) 3G module antenna is not normally connected or with poor signal;